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Care and Maintenance
System does
not function
Cannot
complete
network setup
AirPlay
No sound
Poor sound
quality
Remote control
is inconsistent
or does
not work
• Plug the power cord fully into a live AC (mains) power outlet.
• Unplug the power cord from the AC wall outlet for 10 seconds and then
reconnect
it; this resets the system.
• Tap the touch pad on the top of the system to turn it on (page 1 0).
• Plug the SoundTouch'" pedestal into the Bose link connector
and
power on the
system.
• Stop other audio or video streaming on your network.
• Close the SoundTouch'" app and restart the setup process (page 8).
• Place system within range of the router.
• Enable Wi-Fi"' on the device (mobile or computer) you are using for setup.
• Connect the device and SoundTouchrM system to the same Wi-Fi network.
• Select correct network name and enter
password.
• If network name does not appear or is hidden, select Manually Connect to Another Network on
the CONNECT TO HOME WI-FI NETWORK screen.
• Close other open applications.
• If using a computer for setup, check firewall settings to ensure that the SoundTouch'" app and
SoundTouch'"
Music Server are allowed
programs.
• Test your Internet connection by loading SoundTouch.com
• Restart your mobile device, or computer, and router.
• Reboot your system (refer to Help system in the
app).
• Uninstall the app, reset the system,
and
restart
setup.
• Visit SoundTouch.com, contact Bose Support (refer to the quick start guide in the carton for contact information, or refer to the Help
system in the app.
• Connect system and AirPlay device to the same network.
• Select the system in the device's AirPlay
menu.
• Ensure AirPlay device
is
playing;
increase
its
volume.
• Move AirPlay device
away
from possible interference and
closer
to the wireless router or
access
point.
• Restart your mobile device, or
computer,
and router.
Note: Proximity of the AirPlay device to the system is not important, only to the wireless router or access point.
• Increase the volume.
• Press Mute
G).
• Eject
and
reload the CD.
•
Press~
to listen to SoundTouch'".
Make sure the
SoundTouch'"
pedestal
is connected
to your Wi-Fi
network.
•
Press~
to listen to an external source connected to the AUX IN
connector.
• Turn on the external source and increase the
volume.
• Disconnect headphones from the system (connecting headphones mutes the speakers).
• If listening to
an
AM or FM source, try turning the Talk Radio mode on or off (page
13).
• If
to an external AUX source, use
a stereo
cable and make sure
it is
fully inserted.
• Operate the remote
control
closer to the
system.
• Check that the remote
control
battery is installed with positive(+) polarity facing up.
• Replace the remote control battery.
• Check for interference from fluorescent room
lighting,
sunlight, or dust or dirt on lens.
• Place the
system
in a different location.
AM reception is • Turn the system
slightly
one way
and
then the other
to
change the direction of the internal AM antenna.
weak
FM reception is
weak
CD does not
play
22
-
English
• Move the system farther from
a
TV,
refrigerator,
halogen
lamps,
dimmer
switches, or
other electronic
equipment
that
generates electrical
noise.
• If neither suggestion works, you may be in
an area
of weak AM
signal coverage.
•
Extend
the power cord as much as possible.
The
power cord acts as
an
FM
antenna
(page 13).
• See "Connecting Other Equipment" on page
18.
• Select the CD
source
or press CD. The CD
icon
appears on the display.
• Load the CD label-side
up.
• Check that the disc surface
is
clean.
If not, try
cleaning
it.
• Check that
an
audio CD was loaded, not a DVD.
• Try
another
disc.
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