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TG6411-6421NZ(e).book Page 43 Tuesday, March 31, 2009 1:07 PM
Problem
Time on the unit has shifted.
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
Answering system (KX-TG6421/KX-TG6422)
Problem
The unit does not record new
messages.
My own greeting message
cannot be properly heard.
I cannot operate the answering
system.
Useful Information
Cause/solution
L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to "Manual" (off) (page 20).
L Edit the phonebook entry name to fit in 1 line
of text (page 18).
Cause/solution
L The answering system is turned off. Turn it on
(page 28).
L The message memory is full. Erase
unnecessary messages (page 30).
L The recording time is set to "Greeting
Only". Change the setting (page 33).
L If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 29).
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit's number of rings
setting or contact your service provider/
telephone company (page 32).
L Record your own greeting message again
(page 29).
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
43
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