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TG6411-6421NZ(e).book Page 42 Tuesday, March 31, 2009 1:07 PM
Useful Information
Problem
I cannot make a call.
*1 KX-TG6421/KX-TG6422
Caller ID
Problem
Caller information is not
displayed.
Caller information is slow to
display.
42
Cause/solution
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used.
try again later.
L If you are using a BT double adaptor to
connect the unit, remove the adaptor and
connect the unit to the phone wall socket
directly. If the unit operates properly, check or
replace the adaptor.
L The key lock feature is turned on. Turn it off
(page 17).
L The unit is not designed to be used with
rotary/pulse dialling services.
Cause/solution
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall socket.
L If you use a DSL/ADSL (JetStream) service,
we recommend that you contact your
DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not
recommend the use of generic DSL/ADSL
filters. Contact your DSL/ADSL service
provider for details.
L Other telephone equipment such as a
monitored Burglar Alarm or the modem in the
SKY Digital decoder may be interfering with
this unit. Disconnect the other equipment and
try again.
L Depending on your service provider/
telephone company, the unit may display the
caller's information at the 2nd ring or later.
L Move closer to the base unit.
*1
Wait and
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