Startup Problems - HP Compaq Notebook Series Startup Manual

• Make sure you're using only the AC adapter included with your notebook
(or other approved adapter that meets the power requirements of the notebook).
Do not use a 60-watt, 3.16-amp adapter.
• Move the notebook away from any nearby heat source. Unplug the AC adapter
and allow the battery to cool down. If the battery gets too hot, it will not charge
properly.
• If available, try another battery and AC adapter.

Startup problems

If the notebook doesn't respond when you turn it on
• Connect the AC adapter.
• Reset the notebook by inserting the tip of a paper clip into the reset button on the
bottom of the notebook. Then press the power button to turn it on.
• If the notebook still doesn't respond, remove the battery and AC adapter, remove
any PC cards, and undock the notebook if docked. Then plug in the AC adapter
again, and reset the notebook using the reset button.
If the notebook won't boot from battery power
• Make sure the battery is properly inserted and fully charged. Check the battery
charge by removing it and pressing the pad on the side of the battery. The lights
show the charge level.
• If available, try another battery.
Troubleshooting and Maintenance
Troubleshooting Your Notebook
Startup Guide 31