Hard Disk Drive Problems; Keyboard And Pointing Device Problems - HP Compaq Notebook Series Startup Manual

Hard disk drive problems

If the notebook hard drive doesn't spin
• Make sure the notebook has power. If necessary, connect the AC adapter, and
make sure it is fully plugged into a power source and into the back of the
notebook.
• Remove and reinsert the hard drive.
If files are corrupted
• Open My Computer, and the disk you want to scan. Select File > Properties.
Select the Check Now box under the Error-checking section of the Tools tab.
• Run the virus-scanning program. See the "Basic Operation" chapter in the
Reference Guide on the Documentation Library CD included with your
notebook.
• If necessary, you can format the hard disk and reinstall the original factory
software using the QuickRestore System Recovery CD.

Keyboard and pointing device problems

Use these suggestions for built-in or external devices.
If the pointer is difficult to control
Adjust the pointer controls. Select Start > Control Panel > Printers and Other
Hardware > Mouse.
If the TouchPad doesn't work
• Press the TouchPad on-off button to turn on the light.
• Don't touch the TouchPad while the notebook is rebooting or resuming from
Standby mode. If this happens, try the following: press a key on the keyboard to
restore normal operation.
• If an external mouse is connected, the built-in pointing devices are normally
disabled. You can change this setting with the BIOS Setup utility.
• Restart the notebook. Select Start > Turn Off Computer > Restart.
Troubleshooting and Maintenance
Troubleshooting Your Notebook
Startup Guide 29