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HP COMPAQ 377703-001 Getting Started

Hewlett-packard laptop user manual
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Getting Started
HP Compaq Notebook Series
Document Part Number: 377703-001
May 2005
This guide explains how to identify and use the notebook
hardware and software features, and how to locate additional
help and support. Additional user information is provided in
the Help and Support Center. Select Start > Help and Support >
User Guides.
Enhanced for Accessibility

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Summary of Contents for HP COMPAQ 377703-001

  • Page 1: Getting Started

    Getting Started HP Compaq Notebook Series Document Part Number: 377703-001 May 2005 This guide explains how to identify and use the notebook hardware and software features, and how to locate additional help and support. Additional user information is provided in the Help and Support Center.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    1 Hardware Setup Step 1: Before You Begin ......1–3 Access the Online User Guides ....1–3 Troubleshooting Resources .
  • Page 4 Contents 3 Next Steps Protect Your Notebook ......3–1 Protect the Notebook from Viruses ....3–2 Protect the Notebook from Power Surges .
  • Page 5 A System Recovery Safeguarding Your Data......A–1 Altiris Local Recovery ......A–2 System Restore Points .

  • Page 6: Hardware Setup

    Å WARNING: This notebook is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the notebook to feel warm or hot when used continuously. To avoid potential discomfort or burns, do not block the air vents or use the notebook on your lap for extended periods.
  • Page 7 Hardware Setup During hardware setup, you will 1. Learn how to get help by accessing online user guides and troubleshooting resources. 2. Identify the hardware you need to set up the notebook. 3. Insert the battery pack into the notebook so that it can begin to charge as soon as the notebook is connected to external power.

  • Page 8: Step 1: Before You Begin

    Step 1: Before You Begin Access the Online User Guides User guides, reference manuals, regulatory and safety notices, and other resources that provide information about using your notebook are available through the Help and Support Center. To access documents in the Help and Support Center: »...

  • Page 9: Step 2: Identify The Setup Hardware

    WARNING: To reduce potential safety issues, only the AC adapter or battery pack provided with the computer, a replacement AC adapter or battery pack provided by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer.

  • Page 10: Step 3: Insert The Battery Pack

    Step 3: Insert the Battery Pack This notebook supports up to 2 battery packs: One primary lithium-ion battery pack is included with the ■ notebook. The travel battery pack is an optional battery pack that can ■ be attached to the bottom of the notebook. To insert the primary battery pack: 1.

  • Page 11: Step 4: Connect The Communication Device

    Hardware Setup Step 4: Connect the Communication Device Modem Your notebook has an internal modem, an RJ-11 (modem) jack, preinstalled modem drivers, and a modem cable. The modem cable must be connected to an analog telephone line. Ä CAUTION: Jacks for digital PBX systems may resemble analog (modem) jacks but are not compatible with the modem.

  • Page 12: Connecting The Modem Cable

    Connecting the Modem Cable To connect the modem to an analog telephone line that has an RJ-11 (modem) jack: 1. If your modem cable contains noise suppression circuitry 1, plug the circuitry end of the modem cable 2 into the RJ-11 (modem) jack on the notebook.

  • Page 13: Connecting The Modem With An Adapter

    Hardware Setup Connecting the Modem with an Adapter To connect the modem to an analog telephone line that does not have an RJ-11 (modem) jack: 1. If the modem cable contains noise suppression circuitry 1, plug the circuitry end of the modem cable 2 into the RJ-11 (modem) jack on the notebook.

  • Page 14: Network Card

    Network Card Your notebook has an RJ-45 (network) jack, an internal network interface card (NIC), and preinstalled network drivers. Connecting a Network Cable A network cable has an 8-pin RJ-45 network connector at each end and may contain noise suppression circuitry, which prevents interference with TV and radio reception.

  • Page 15: Step 5: Connect The Notebook To External Power

    Hardware Setup Step 5: Connect the Notebook to External Power To connect the notebook to external AC power: 1. Plug the AC adapter cable 1 into the power connector. (The power connector is on the rear of the notebook.) 2. Plug the power cord 2 into the AC adapter, and then into the AC outlet 3.
  • Page 16 Hardware Setup When the notebook receives AC power, the battery pack begins to charge and the battery light is turned on. The color of the battery light is amber when the battery is charging. The light changes from amber to green when it is close to full charge capacity.

  • Page 17: Step 6: Open The Notebook

    Hardware Setup Step 6: Open the Notebook To open the notebook: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. 1–12 Getting Started...

  • Page 18: Step 7: Turn On The Notebook

    Step 7: Turn on the Notebook To turn on the notebook: » Press and release the power/standby button 1. The power/standby light 2 next to the power/standby button and the power/standby light on the front of the notebook 3 are turned on, and you are prompted to begin software setup. Getting Started Hardware Setup 1–13...

  • Page 19: Software Setup

    ✎ Read the information below before you begin the software setup wizard. After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies. The software setup process allows you to Select regional preferences. ■...
  • Page 20 Software Setup During software setup, it is normal for some notebook models to pause occasionally for several minutes. These normal pauses are indicated by an hourglass icon. Ä CAUTION: If you are prompted to select an operating system language before a page called “Welcome to Microsoft Windows” is displayed, choose carefully.

  • Page 21: Welcome To Microsoft Windows

    Welcome to Microsoft Windows The first page in the Setup Wizard is “Welcome to Microsoft Windows.” This page introduces your Microsoft® Windows® operating system and explains the software setup navigation: To display additional information about the text on any ■ wizard page: Select the question mark icon in the lower-right section of the page or press the...

  • Page 22: Accept The License Agreements

    Software Setup Accept the License Agreements On the “End-User License Agreement (EULA)” page, you must accept both the Microsoft End-User License Agreement and the HP Software Product License Agreement to continue with software setup. To accept both agreements: ■ Select Yes, I accept them, and then select Next.

  • Page 23: Name Your Notebook

    Name Your Notebook If you plan to include your notebook on a network, your notebook must have a unique name. On the “What’s your computer’s name?” page, you can retain the default name shown in the Computer name box or designate another name. For example, you may want to base your notebook name on your name or a location, such as “Familyroom.”...

  • Page 24: Enter An Administrator Password (Select Models Only)

    Software Setup Enter an Administrator Password (Select Models Only) On some notebook models, the “What’s your Administrator password?” page is displyed next, allowing you to create an administrator password that protects the notebook from unauthorized access to the Computer Setup utility. You can manage the administrator password in the Computer Setup utility or in BIOS Configuration for ProtectTools in ProtectTools Security Manager.

  • Page 25: Register Online

    Register Online On the “Register Online with Hewlett-Packard” page, you can Register your notebook—Enter your information in the ■ boxes. Register your operating system—Select the Also Register ■ with Microsoft check box beneath the text boxes. Indicate how you prefer to be contacted by Hewlett-Packard ■...

  • Page 26: Create User Accounts (Select Models Only)

    Software Setup Create User Accounts (Select Models Only) On some notebook models, the “Who will use this computer?” page is displayed, allowing you to create a user account for each person who will use the notebook. User accounts enable each notebook user to create a personal notebook environment by choosing display and security settings, personal files, screen savers, and the appearance of the Windows desktop.

  • Page 27: Next Steps

    Protect Your Notebook You can use the information in this section to Protect the notebook from viruses. ■ Protect the notebook from power surges. ■ Protect your privacy. ■ Use the notebook safely. ■ Turn off the notebook properly. ■ For information about other notebook security features, such as passwords, device disabling, and the optional security cable lock, refer to the Security guide located in the Help and Support...

  • Page 28: Protect The Notebook From Viruses

    Next Steps Protect the Notebook from Viruses When you use the notebook for Internet access, e-mail, or networking, you expose the notebook to computer viruses. Computer viruses can damage or disable your operating system, applications, and utilities. Norton AntiVirus software is preinstalled on your notebook to protect against such viruses.

  • Page 29: Protect The Notebook From Power Surges

    Protect the Notebook from Power Surges To protect the notebook from power surges that may be caused by irregular electrical service or an electrical storm: Plug the notebook power cord into an optional, high-quality ■ surge protector. Surge protectors are available from most computer or electronics retailers.
  • Page 30 Next Steps Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily solve the problem, disable the firewall, perform the task, and then enable the firewall.

  • Page 31: Use The Notebook Safely

    WARNING: To reduce potential safety issues, only the AC adapter or battery pack provided with the computer, a replacement AC adapter or battery pack provided by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer.

  • Page 32: Turn Off The Notebook Properly

    Next Steps Turn Off the Notebook Properly Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system: In Windows XP Home: ■ Select Start > Turn Off Computer > Turn Off. In Windows XP Professional: ■...

  • Page 33: Notebook Tour

    4 Notebook Tour This chapter describes hardware features of the notebook. ✎ Components included with your notebook may vary by geographical region and by model. The illustrations in this chapter identify the standard external features included in most notebook models. Refer to the illustrations that most closely match your notebook.

  • Page 34: Top Components

    Notebook Tour Top Components Lights ✎ Refer to the illustration that most closely matches your notebook. Component Power/standby lights* (2) Wireless lights 4–2 Description Green: The notebook is on. Blinking green: The notebook is in standby mode. Off: The notebook is off or in hibernation.
  • Page 35 Component Caps lock light Num lock light Volume mute light IDE (Integrated Drive Electronics) drive light Battery light *There are 2 power/standby lights. Both display the same information. The light on the power button is visib e only when the notebook is open; the other power/standby light is always visib e on the front of the notebook.
  • Page 36 Notebook Tour Component Power/standby lights* (2) Wireless lights Caps lock light Num lock light 4–4 Description Green: The notebook is on. Blinking green: The notebook is in standby mode. Off: The notebook is off or in hibernation. † On: An integrated wireless device, such as a wireless LAN device and/or a Bluetooth device is turned on.
  • Page 37 Component IDE drive light Battery light *There are 2 power/standby lights. Both display the same information. The light on the power button is visib e only when the notebook is open; the other power/standby light is always visib e on the front of the notebook. †...

  • Page 38: Touchpad

    Notebook Tour TouchPad Component TouchPad* Left TouchPad button* Right TouchPad button* TouchPad scroll zone* *This tabl e describes default settings. For information about changing default settings, refer to the user guides located in the Help and Support Center. Select Start > Help and Support > User Guides 4–6...

  • Page 39: Buttons, Switches And Readers

    Buttons, Switches and Readers ✎ Refer to the illustration that most closely matches your notebook. Component 1 Power/standby button* Getting Started Description When the notebook is ■ Off, press the button to turn on the notebook. ■ In standby, briefly press the button to exit standby.
  • Page 40 Launches Info Center, which enab you to open the following software solutions: Altiri s Local Recovery, Contact HP, Help and Support, Accessori es Product Tour (Options Demo), ProtectTools Secur Manager, Software Setup, System Information, and Wireless Assistant.
  • Page 41 Component 1 Power/standby button* Getting Started Description When the notebook is ■ Off, press the button to turn on the notebook. ■ In standby, briefly press the button to exit standby. ■ In hibernation, briefly press the button to exit hibernation. If the notebook has stopped responding and Microsoft Windows shutdown procedures cannot be used,...
  • Page 42 Turns the wireless functionality on or off, but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. For more information about wireless connections, visit http://www.hp.com/go/wireless. Getting Started...

  • Page 43: Keys

    Keys ✎ Your notebook may look slightly different from the illustration in this section. Component Windows logo key Getting Started Description Executes frequently used system functions when pressed in combination with the fn key. Displays the Microsoft Windows Start menu. Executes frequently used system functions when pressed in combination with a function key or the...

  • Page 44: Hotkey Quick Reference

    Notebook Tour Component Function keys Embedded numer c keypad keys Windows applications key Hotkey Quick Reference Function Initiate standby Alternate between notebook display and external display Mute the system sound Decrease system sound Increase system sound View battery information Decrease screen brightness Increase screen brightness Display system information 4–12...

  • Page 45: Front Components

    Front Components ✎ Refer to the illustration that most closely matches your notebook. Component Speakers (2) Display release latch 6-in-1 Digital Media Slot (select models only) 6-in-1 Digital Media Slot light (select models only) Component Speakers (2) Display release latch Getting Started Description Produce system sound.

  • Page 46: Rear Components

    Notebook Tour Rear Components ✎ Refer to the illustration that most closely matches your notebook. Component Security cable slot Power connector RJ-45 (network) jack USB port S-Video-out jack 4–14 Description Attaches an optional security cable to the notebook. Ä Security solutions are designed to act as deterrents.
  • Page 47 Component Security cable slot Power connector RJ-45 (network) jack USB port Getting Started Description Attaches an optional security cable to the notebook. Ä Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.

  • Page 48: Right-Side Components

    Notebook Tour Right-Side Components ✎ Your notebook may look slightly different from the illustration in this section. Component Optical drive button Optical drive RJ-11 (modem) jack 4–16 Description Releases the media tray. Reads an optical disc. Connects a modem cabl Getting Started...

  • Page 49: Left-Side Components

    Left-Side Components ✎ Your notebook may look slightly different from the illustration in this section. Component Vent External monitor port 1394 port USB ports (2) Getting Started Description Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, b anket, rug, or thick clothing, may b ock airflow.
  • Page 50 Notebook Tour Component Audio-in (microphone) jack Audio-out (headphone) jack PC Card slot ExpressCard slot (select models only) PC Card slot eject button (1) 4–18 Description Connects an optional headset microphone or a monaural microphone. Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio.

  • Page 51: Bottom Components

    Bottom Components ✎ Refer to the illustration that most closely matches your notebook. Component Hard drive bay Vents (2 or 3)* Getting Started Description Holds the hard drive. Enabl e airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
  • Page 52 Notebook Tour Component Docking connector Primary battery pack release latches (2) Primary battery bay Travel battery connector Memory module compartment *Depending on your notebook model, the vents on the notebook may vary in number and location. 4–20 Description Connects the notebook to an optional docking device.
  • Page 53 Component Hard drive bay Vents (2 or 3)* Primary battery pack release latches (2) Getting Started Description Holds the hard drive. Enabl e airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the notebook only on a hard, flat surface. Do not allow another hard surface, such as a printer, or a soft surface, such as pillows, thick...
  • Page 54 Notebook Tour Component Primary battery bay Travel battery connector Memory module compartment *Depending on your notebook model, the vents on the notebook may vary in number and location. 4–22 Description Holds the primary battery pack. Connects an optional travel battery. Contains the memory module slots.

  • Page 55: Display Components

    Display Components ✎ Your notebook may look slightly different from the illustration in this section. Component Display release latch Internal microphone Getting Started Description Opens the notebook. Records sound. Notebook Tour 4–23...

  • Page 56: Wireless Antennae (Select Models Only)

    Notebook Tour Wireless Antennae (Select Models Only) On select notebook models, there are 2 wireless antennae that send and receive wireless device signals. They are not visible from the outside of the notebook. For wireless regulatory notices in your region, refer to the Regulatory, Safety and Environmental Notices guide located in the Help and Support Center.

  • Page 57: Labels

    Labels The labels affixed to the notebook provide information you may need when you troubleshoot system problems or travel internationally with the notebook. Service Tag—Provides the product name, product number ■ (P/N), and serial number (S/N) of your notebook. You may need the product number and the serial number when you contact Customer Care.

  • Page 58: Specifications

    Notebook Tour Specifications Operating Environment The operating environment information in the following table may be helpful if you plan to use or transport the notebook in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating...

  • Page 59: Rated Input Power

    DC power source, it is strongly recommended that the notebook be powered only with an AC adapter or a DC power cord supplied by or approved by HP. The notebook is capable of accepting DC power within the following specifications.

  • Page 60: A System Recovery

    A System Recovery The notebook system recovery process provides several ways to recover optimal system functionality. For best results, attempt to recover optimal notebook functionality by using the following procedures in the order described here. Safeguarding Your Data Software or devices added to the notebook can cause your system to become unstable.

  • Page 61: Altiris Local Recovery

    Drag the snapshot file to the appropriate location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and click Help on the menu bar. A–2...

  • Page 62: System Restore Points

    System Restore Points System Restore is an operating system feature that allows you to reverse undesirable changes to your notebook by restoring the notebook to an earlier state, called a restore point. A restore point is a “snapshot” of your software, drivers, and operating system files at a particular time.

  • Page 63: Creating A System Restore Point

    System Recovery Creating a System Restore Point To create a system restore point: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3. Click Create a restore point, and then click Next. 4. Follow the on-screen instructions. Restoring to a Restore Point To restore the notebook to a previous date and time when it was functioning optimally:...

  • Page 64: Reinstalling Applications

    Reinstalling Applications Applications preinstalled or preloaded on your notebook can be reinstalled by using the Recovery disc or a third-party software disc. ✎ In most cases, the applications preloaded on your notebook, such as those available in the Software Setup utility, can be reinstalled from your hard drive.

  • Page 65: Reinstalling Applications From The Hard Drive

    System Recovery Reinstalling Applications from the Hard Drive To reinstall a preloaded application or utility from your hard drive: 1. Select Start > All Programs > Software Setup, and then follow the instructions on the screen. 2. When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.

  • Page 66: Repairing The Operating System

    Repairing the Operating System To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the notebook: ✎ If your notebook does not have an optical drive, you may need to connect to an optional external MultiBay. 1.

  • Page 67: Reinstalling The Operating System

    System Recovery Reinstalling the Operating System Ä CAUTION: To protect your personal data and the software installed on the notebook, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files. Select Start > Help and Support. Then type “backup”...

  • Page 68: Reinstalling Device Drivers And Other Software

    8. Press system instead of repairing it. 9. Press enter 10. Press 11. Select Format the partition using the NTFS file system (Quick), and then press Ä Formatting this drive deletes all current files. 12. Press The reinstallation process begins. This process takes 1 to 2 hours to complete.
  • Page 69 1394 port 4–17 6-in-1 Digital Media Slot light 4–13 6-in-1 Digital Media Slot location 4–13 AC adapter connecting 1–10 Altiris Local Recovery A–2 altitude specifications 4–26 antennae 4–24 antivirus software 3–2 applications key, Windows 4–12 applications, reinstalling or repairing A–5 audio-in (microphone) jack 4–18 audio-out (headphone) jack...
  • Page 70 Index cables network 1–9 RJ-11 (modem) 1–4 3–3 4–14 RJ-45 (network) 4–14 4–15 USB 4–14 caps lock light 4–3 category view, Windows 2–8 Certificate of Authenticity label 4–25 classic view, Windows 2–8 compartments battery 4–20 hard drive 4–19 memory module 4–20 4–22 components bottom 4–19...
  • Page 71 4–12 initiate standby 4–12 mute system sound 4–12 view battery information 4–12 hotkeys, Quick Reference 4–12 HP Software Product License Agreement 2–4 humidity specifications 4–26 IDE drive light 4–3 IEC 60950 compliance 3–5 IEEE 1394 port 4–17 Getting Started Info Center button 4–8 internal microphone 4–23...
  • Page 72 Index LAN (local area network) 4–2 4–4 language settings, software setup 2–2 latches battery pack release 4–20 4–21 display release 4–13 lights 6-in-1 Digital Media Slot 4–13 battery 1–11 caps lock 4–3 IDE drive 4–3 mute 4–3 num lock 4–3 power/standby 1–13 4–4 wireless 4–2...
  • Page 73 opening the notebook 1–12 operating environment specifications 4–26 operating system Microsoft Certificate of Authenticity label 4–25 Product Key 4–25 registering 2–7 reinstalling A–7 repairing A–7 updating 3–3 Operating System disc A–1 A–8 optical drive button 4–16 optical drive, identifying 4–16 optional power adapter 4–14 4–15 overheating, safety...
  • Page 74 Index release latches battery pack 4–20 display 4–13 RJ-11 (modem) jack 1–6 RJ-45 (network) jack 4–14 4–15 Safety and Comfort Guide 3–5 scrolling regions, TouchPad 4–6 Secure Digital (SD) Memory Card 4–13 security cable slot 4–14 serial number, notebook 4–25 Service Tag 4–25 shutting down notebook 3–6 slots...
  • Page 75 TouchPad identifying 4–6 operation 2–2 TouchPad buttons 2–2 travel battery connector 4–20 4–22 traveling with the notebook environmental specifications 4–27 Modem Approval label 4–25 wireless certification labels 4–25 turning off notebook 3–6 turning on notebook 1–13 USB cable 4–14 USB ports, identifying 4–14 4–15 4–17 user account settings, software...

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