Troubleshooting The Web Configuration Interface - NETGEAR RangeMax WPN824 Reference Manual

Troubleshooting the Web Configuration Interface

If you are unable to access the router's Web Configuration interface from a computer on your local
network, check the following:
• Check the Ethernet connection between the computer and the router as described in the
previous section.
• Make sure your computer's IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your computer's address should be in the range of
192.168.1.2 to 192.168.1.254. For instructions, see
Access" in Appendix B
Note: If your computer's IP address is shown as 169.254.x.x: recent versions of Windows
and Mac OS will generate and assign an IP address if the computer cannot reach a
DHCP server. These auto-generated addresses are in the 169.254.x.x subnet. If
your IP address is in this range, check the connection from the computer to the
router and reboot your computer.
• If your router's IP address has been changed and you do not know the current IP address, clear
the router's configuration to factory defaults. This will set the router's IP address to
192.168.1.1. This procedure is explained in
Password" on page
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the Apply button before moving to
another menu or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes may have occurred, but
the Web browser may be caching the old configuration.
Troubleshooting
Reference Manual for the RangeMax Wireless Router WPN824
to configure your computer.
7-7.
v1.0, November 2005
"Preparing a Computer for Network
"Restoring the Default Configuration and
7-3