Error Messages - Pioneer AVH-X8650BT Owner's Manual

Symptom Cause
The iPod is frozen.
iPod cannot be operated.
An error has occurred.
Cables are not connected
correctly.
The audio output direction
may switch automatically
Sound from the iPod can-
when the Bluetooth and
not be heard.
USB connections are used
at the same time.
Problems with the phone screen
Symptom Cause
Your phone is out of range
for service.
Dialing is impossible
because the touch panel
The connection between
keys for dialing are
the cellular phone and this
inactive.
product cannot be estab-
lished now.
Problems with the Application screen
Symptom Cause
While operating an applica-
tion, the application was
ended on the smartphone
A black screen is
side.
displayed.
The smartphone OS may be
awaiting screen operation.
The screen is displayed,
but operation does not An error has occurred.
work at all.
Action
Reference
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Update the iPod software version.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Park your vehicle in a safe place,
and turn off the engine. Turn the
ignition key back to off (ACC OFF).
Then restart the engine, and turn
the power to this product back on.
Update the iPod software version.
Connect the cables correctly.
Use the iPod to change the audio
output direction.
Action
Retry after re-entering the range
for service.
Perform the connection process.
Action
Press the HOME button to display
the Top menu screen.
Stop the vehicle in a safe place
and check the screen on the
smartphone.
Park your vehicle in a safe place,
and then turn off the ignition switch
(ACC OFF). Subsequently, turn the
ignition switch to on (ACC ON)
again.
When an Android device is con-
nected, disconnect the Bluetooth
connection from this product and
then reconnect it.
Symptom Cause
Charging stopped because
the temperature of the
smartphone rose due to
prolonged use of the smart-
The smartphone was not
phone during charging.
charged.
More battery power was
consumed than was gained
from charging.

Error messages

When problems occur with this product, an error message appears on the display. Refer to
the table below to identify the problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or your nearest Pioneer service
center.
Common
Message Cause
This product fails to oper-
ate or the speaker connec-
AMP Error
tion is incorrect; the protec-
tive circuit is activated.
Product overheat.
System will be shut
down automatically in
1 minute. Restart the
product by ACC-Off/
The temperature is too high
On may fix this prob-
for this product to operate.
lem. If this message
keep showing up, it
is possible that some
problem occured in the
product.
Disc
Message Cause
The disc is dirty.
The disc is scratched.
The disc is loaded upside
Error-02-XX/FF-FF
down.
There is an electrical or
mechanical error.
The disc does not have the
Different Region Disc same region number as
this product.
Appendix
Action
Disconnect the smartphone from
the cable, and wait until the smart-
phone cools down.
This problem may be resolved by
stopping any unnecessary services
on the smartphone.
Action
Check the speaker connection.
If the message fails to disappear
even after the engine is switched
off/on, contact your dealer or an
authorized Pioneer Service Station
for assistance.
Follow the instructions displayed
on the screen. If this does not solve
the problem, contact your dealer or
an authorized Pioneer Station for
assistance.
Action
Reference
Clean the disc.
Replace the disc.
Check that the disc is loaded
correctly.
Press the RESET button.
6
Replace the DVD with one bearing
the correct region number.
65
En