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8. Guarantee and guarantee conditions
EN
18
8.1. General provisions
•
These guarantee conditions are valid in the countries of the European Community
for 2 years from the date of purchase of the product.
•
The proof of purchase or invoice is valid as proof of the buyer's right to claim
guarantee. A guarantee period of 2 years from the date of purchase is also valid in
all other countries.
•
These provisions are not intended to replace national laws, but exclusively as a
supplement to them.
8.2. Guarantee period
•
A guarantee period of 2 years is applicable to any manufacturer's and construction
defects in the electrically driven projection screens.
•
A guarantee period of 5 years is applicable to the tubular motors of the
electrically driven projection screens.
8.3. Exclusions from the guarantee
S
The claim to guarantee is not applicable to:
a. Damage as a result of transport, falls or blows during transport, or shipping after
purchase.
b. The costs of the return transport as a result of the guarantee claim.
c. Defects or damage which have arisen as a result of improper use, misuse or use
by unauthorised persons, or due to the failure to follow indications from these
instructions for use.
d. Damage or defects resulting from inadequate mounting of the projection screen
to the wall or ceiling.
e. Damage or defects resulting from electrical connections made for the projection
screen which were not in accordance with the instructions for use.
f. Discolouration of the projection screen fabric, resulting from use in rooms with
considerable atmospheric pollution. For example dusty rooms and/or rooms in
which smoking is permitted.
g. Damage, discolouration of the lacquer or the projection screen fabric corrosion
resulting from exposure to humidity or a corrosive environment.
h. Damage or defects as a result of fire, earthquakes, floods or other natural
disaster, war or armed conflicts.
i. Damage or defects or which have arisen as a result of the use of the proejction
screen in installations or operating systems other than those accessories which
are supplied with the projection screen.
j. Damage or defects resulting from the application of non-original parts repairs
performed by third parties.
8.4. Guarantee provisions
•
If it appears that your product does not function properly or has stopped
functioning properly in spite of the fact that you have used it according to the
directions in these instructions, please contact the supplier of the product. Within
the valid guarantee period, the supplier may decide, in consultation with Projecta
b.v., to offer the product for repair or to replace it with the same or similar
product, all of this at the discretion of Projecta b.v.
•
Projecta b.v. does not accept any liability whatsoever for indirect damage,
consequential damage or other suffering to the user or buyer, arising from any
defects of the product nor for delays resulting from repairs or replacements of
the product. The statutory liability provisions remain in effect.
•
Upon Projecta b.v.'s request, the product shall be sent to Projecta b.v. for repair
or investigation. The costs of transport as well as the proper packaging of the
product do not fall under this guarantee scheme and are thus the responsibility of
the buyer. Damage occurring to the product as a result of transport for repairs or
investigation do not fall under the guarantee.
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