Monitoring Icon Alerts; Opening The Wd Smartware Software; Safely Disconnecting The Drive - Western Digital My Passport User Manual

Monitoring Icon Alerts

The WD Quick View icon in the taskbar flashes to indicate drive status:
IF the WD Quick View icon flashes . . .
Green and white,
Red and white,

Opening the WD SmartWare Software

You can start the WD SmartWare software by:
Left- or right-clicking the WD Quick View icon in the taskbar and selecting
WD SmartWare:
Clicking either:
The WD SmartWare desktop shortcut icon if you created one when you installed
the application
Start > All Programs > Western Digital > WD SmartWare > WD SmartWare

Safely Disconnecting the Drive

CAUTION! To prevent data loss, close all active windows and applications before
shutting down or disconnecting the drive.
You can safely disconnect the drive by either:
Right-clicking the WD Quick View icon in the taskbar and selecting the Safely
remove option for your My Passport drive:
MY PASSPORT ULTRA METAL EDITION
THEN the drive might be . . .
Locked or in a format that the WD SmartWare
software does not understand (non-Windows
format in a Windows environment).
Overheated.
Power down the drive and let it cool for 60
minutes. Power it back on, and if the problem
persists, contact WD Support.
MANAGING AND CUSTOMIZING THE DRIVE – 60
USER MANUAL