Checking Drive Status; Monitoring Icon Alerts; Safely Disconnecting The Drive - Western Digital My Passport Ultra User Manual

Checking Drive Status

For supported WD drives, you can see the drive capacity used, find out if the drive is
locked, and check the drive temperature condition by hovering the pointer over the
WD Quick View icon in the Windows taskbar:

Monitoring Icon Alerts

The WD Quick View icon in the Windows taskbar flashes to indicate the status of
supported WD devices:
IF the WD Quick View icon flashes . . .
Green and white
Red and white

Safely Disconnecting the Drive

CAUTION! To prevent data loss, close all active windows and applications before
shutting down or disconnecting the drive.
You can safely disconnect the drive by either:
Clicking the WD Quick View icon in the Windows taskbar and selecting the Safely
remove My Passport Ultra... option:
Right-clicking the drive icon on the WD Security or WD Drive Utilities screen and
selecting the Eject Disk option:
Wait for the power/activity LED to stop flashing before disconnecting the drive from the
computer.
THEN the device might be . . .
Locked or in a format that the WD software
does not understand (non-Windows format in
a Windows environment).
Overheated.
Power down the device and let it cool for 60
minutes. Power it back up, and if the problem
persists, contact WD Support.
MANAGING AND CUSTOMIZING THE DRIVE – 33
MY PASSPORT ULTRA
USER MANUAL