Western Digital My Passport Air User Manual
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Western Digital My Passport Air User Manual

Western Digital My Passport Air User Manual

Portable hard drive
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Summary of Contents for Western Digital My Passport Air

  • Page 1 ® ™ My Passport Portable Hard Drive User Manual My Passport Air User Manual...

  • Page 2: Wd Service And Support

    WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, ®...

  • Page 3: Table Of Contents

    MY PASSPORT AIR USER MANUAL Table of Contents WD Service and Support ........... ii Accessing Online Support .
  • Page 4 MY PASSPORT AIR USER MANUAL Compliance and Warranty Information ......31 Regulatory Compliance ........... 31 FCC Class B Information .

  • Page 5: About Your Wd Drive

    Ultra-fast transfer rates—When connected to a USB 3.0 port, My Passport Air lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer rates.*...

  • Page 6: Kit Contents

    MY PASSPORT AIR USER MANUAL Kit Contents As shown in Figure 1, your My Passport Air portable hard drive kit includes the following: • My Passport Air portable hard drive, with the WD Security and WD Drive Utilities software • USB 3.0 cable •...

  • Page 7: Disk Drive Format

    USER MANUAL Disk Drive Format Your My Passport Air drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see “Reformatting the Drive” on page 28 and “Troubleshooting” on page 29.

  • Page 8: Handling Precautions

    MY PASSPORT AIR USER MANUAL Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damaged drives. Always observe the following precautions when unpacking and using your external storage product: •...

  • Page 9: Connecting The Drive And Getting Started

    MY PASSPORT AIR USER MANUAL Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing the WD software. It includes the following topics: Connecting the Drive Enhancing Performance with WD +TURBO...
  • Page 10 MY PASSPORT AIR USER MANUAL 3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your Finder display: Note: If the External disks check box is selected on your Finder Preferences dialog, the My Passport icon displays on your desktop: 4.

  • Page 11: Enhancing Performance With Wd +Turbo

    MY PASSPORT AIR USER MANUAL 6. On Lion or Mountain Lion: IF you . . . want to use the drive with the Time Machine software, THEN . . . Do not Click Don’t Use and skip to step 8 .
  • Page 12 MY PASSPORT AIR USER MANUAL 2. Double-click the Extras folder on the screen that displays: 3. Double-click the WD +TURBO Installer application: 4. Click Install on the WD +TURBO Driver Installer screen: 5. Read the license agreement and click Accept to continue.

  • Page 13: Installing The Wd Security Software

    MY PASSPORT AIR USER MANUAL 7. Type the password that you normally use to access the computer in the Password box and click OK: 8. When the installation completes, click Yes to restart the computer: 9. After the computer restarts, the My Passport icon on the desktop looks like this Your My Passport drive is now ready to use as an enhanced-performance external storage device.
  • Page 14 MY PASSPORT AIR USER MANUAL 2. Drag the WD Security application to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Security application. 4. Read the license agreement and click Accept to continue and display the WD Security screen: 5.

  • Page 15: Installing The Wd Drive Utilities Software

    MY PASSPORT AIR USER MANUAL Installing the WD Drive Utilities Software To install the WD Drive Utilities software: Double-click the My Passport icon, and then double-click the .dmg file on the screen that displays: 2. Drag the WD Drive Utilities application to the alias Applications folder on the screen that displays: 3.
  • Page 16 MY PASSPORT AIR USER MANUAL 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen: 5. See “Managing and Customizing the Drive” on page 19. CONNECTING THE DRIVE AND GETTING STARTED – 12...

  • Page 17: Locking And Unlocking The Drive

    MY PASSPORT AIR USER MANUAL Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive.

  • Page 18: Unlocking The Drive

    MY PASSPORT AIR USER MANUAL 4. Retype your password in the Verify password box. 5. Type a hint to help remember your password in the Password hint box. 6. Select the Enable auto unlock for user: check box if you want the WD Security software to remember your password for the selected drive on this computer.

  • Page 19: Unlocking The Drive With The Wd Security Or Wd Drive Utilities Software

    MY PASSPORT AIR USER MANUAL The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock the drive. Or you can use either the WD Security or the WD Drive Utilities software to unlock the drive.

  • Page 20: Unlocking The Drive With The Wd Drive Unlock Utility

    MY PASSPORT AIR USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive there.

  • Page 21: Changing Your Password

    MY PASSPORT AIR USER MANUAL c. Click Unlock Drive. d. At the Your drive is now unlocked prompt, click Exit to close the WD Drive Unlock utility screen. Changing Your Password To change your password: Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2.

  • Page 22: Turning Off The Drive Lock Feature

    MY PASSPORT AIR USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passport drive connected to your computer, select the one that you want to remove password protection from.

  • Page 23: Managing And Customizing The Drive

    MY PASSPORT AIR USER MANUAL Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Setting the Drive Sleep Timer Erasing the Drive Registering the Drive Safely Dismounting the Drive The WD Drive Utilities software (see Figure 4) makes it easy for you to manage and customize your drive for the best possible performance: •...

  • Page 24: Checking Drive Health

    MY PASSPORT AIR USER MANUAL On the WD Drive Utilities screen: IF you want to . . . THEN click . . . AND see . . . Run drive diagnostics and status Diagnostics “Checking Drive Health” in the checks, next section.

  • Page 25: Setting The Drive Sleep Timer

    MY PASSPORT AIR USER MANUAL 3. Click Diagnostics to display the Diagnostics dialog: 4. On the Diagnostics dialog, click the button for the test that you want to run: • S.M.A.R.T. Status • Quick Drive Test • Complete Drive Test...

  • Page 26: Erasing The Drive

    MY PASSPORT AIR USER MANUAL 4. On the Sleep Timer dialog: a. In the Sleep Timer box, select the inactivity time interval at which you want to turn off the drive. b. Click Set Timer. Erasing the Drive CAUTION! Erasing your drive permanently deletes all of the data on the drive.
  • Page 27 MY PASSPORT AIR USER MANUAL 3. Click Drive Erase to display the Drive Erase dialog: 4. On the Drive Erase dialog: a. If you want to change the name of the volume, type over the name in the Volume Name box.

  • Page 28: Using The Wd Drive Unlock Utility

    MY PASSPORT AIR USER MANUAL Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password: Double-click the WD Unlocker virtual CD icon on your desktop: 2. Double-click the WD Drive Unlock application on the screen that displays: The WD Drive Unlock utility screen displays: 3.
  • Page 29 MY PASSPORT AIR USER MANUAL 4. The fifth invalid password attempt displays the too many password attempts prompt: 5. Click Erase Drive to display a warning about erasing all of the data on the drive: 6. Read the warning and select the I understand check box to signify that you accept the risk.

  • Page 30: Registering The Drive

    MY PASSPORT AIR USER MANUAL After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your My Passport drive. Note: Erasing your drive also removes your password. If you still want to use a password to protect your drive, you will need to re-create it after restoring the WD software and disk image.

  • Page 31: Safely Dismounting The Drive

    MY PASSPORT AIR USER MANUAL e. Select or clear the Yes, I want to receive communication... check box to specify whether you want to receive notifications about software updates, product enhancements, and price discount opportunities. Click Register Drive. Safely Dismounting the Drive CAUTION! To prevent data loss, close all active windows and applications before shutting down or disconnecting the drive.

  • Page 32: Using The Drive With Windows

    MY PASSPORT AIR USER MANUAL Using the Drive with Windows The My Passport drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. To use the drive on Windows computers, you must reformat it to a single NTFS partition.

  • Page 33: Troubleshooting

    MY PASSPORT AIR USER MANUAL Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support Web site at http://support.wdc.com...
  • Page 34 MY PASSPORT AIR USER MANUAL Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer. Note: If your USB 3.0 or USB 2.0 controller is built in to the system motherboard, be sure to install the appropriate chipset support for your motherboard.

  • Page 35: Compliance And Warranty Information

    MY PASSPORT AIR USER MANUAL Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand) GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: •...

  • Page 36: Safety Compliance

    Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. GS Mark (Germany only) Machine noise - regulation 3.

  • Page 37: Warranty Information (All Regions Except Australia/New Zealand)

    MY PASSPORT AIR USER MANUAL Warranty Information (All Regions Except Australia/ New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wdc.com/...

  • Page 38: Warranty Information (Australia/New Zealand)

    MY PASSPORT AIR USER MANUAL Warranty Information (Australia/New Zealand) Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.

  • Page 39: Warranty

    GPL or Lesser General Public License ("LGPL") (collectively, “GPL Software”) and not Western Digital’s End User License Agreement. In accordance with the GPL, if applicable: 1) the source code for the GPL Software may be downloaded at no charge from http://support.wdc.com/download/gpl...
  • Page 40 Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.

  • Page 41: Index

    Handling precautions 4 Hardware 2 Accessories, optional 2 Indicator light 3 Box contents 2 Box contents, My Passport Air 2 KC notice (Republic of Korea) 32 Kit contents 2 Kit contents, My Passport Air 2 CAUTION about erasing the drive 22...
  • Page 42 MY PASSPORT AIR USER MANUAL from the virtual CD 16 with the WD Security software 15 without the WD Security software 16 USB drive interface 3 Warranty information 33 WD service 33 WD technical support, contacting ii INDEX – 38...
  • Page 43 Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Air, WD Security, WD Drive Utilities, and Data Lifeguard are trademarks of Western Digital Technologies, Inc. Apple, Mac, OS X, and Time Machine are trademarks of Apple, Inc., registered in the U.S.

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