Troubleshooting
Issue
I cannot receive TEL calls.
I cannot use the unit for PS
or PC calls.
66
Operating Instructions
Possible Cause & Solution
•
The unit is not set to receive TEL calls.
→
Make sure the "Line Selection" setting is set to "IP +
TEL".
•
The operation mode is set to "USB Audio".
→
When the operation mode is set to "USB Audio", you
cannot make or receive IP, TEL, PS or PC calls. Change
the setting to "Peer to Peer" or "IP-PBX".
•
The Portable Station (PS) or computer is not connected
correctly.
→
Confirm you are using the correct cable to connect to the
device, and that the cable is connected properly.
•
The operation mode is set to "USB Audio".
→
When the operation mode is set to "USB Audio", you
cannot make or receive IP, TEL, PS or PC calls. Change
the setting to "Peer to Peer" or "IP-PBX".
•
The PS or PC line is not selected.
→
Confirm that "PS" or "PC" is shown in the upper-right corner
of the display. Press the centre function button ([F2]) to
change the line if necessary.
→
Make sure the "Line Selection" setting is set to "IP +
PS" (for PS calls) or "IP + PC" (for PC calls).
•
The PS or computer is not able to make or receive calls.
→
Disconnect the audio cable from the device and confirm
that the device is able to make or receive calls. If the
device cannot make calls, you cannot use the unit for PS
or PC calls. Refer to the operating instructions for the
device.
Reference
page 25
page 28
page 43
page 45
page 28
page 43
page 45
—
Document Version
2010/02