Software Product Policy; Customers Under Software Support - Datalogic Gryphon i Quick Reference Manual

Software Product Policy

Software Product Policy
Datalogic reserves the right to ship its products with the latest version of software/firm-
ware available. This provides our customers with the very latest in Datalogic software
technology.
The only exception to this policy is when the buyer has a signed contract with Datalogic
that clearly defines the terms and conditions for making software/firmware changes in
products shipped to the buyer.

Customers Under Software Support

Customers that elect to subscribe to Datalogic Software Maintenance and Support
Agreement will receive 30 days advance notification of: (1) the release of a new software
version; and/or (2) discontinuation of any prior software version that will no longer be
supported. Datalogic will provide maintenance for a fee that will assist customers in
transitioning to the next software version. If a customer is currently using the software
version being discontinued, the customer may elect to transition to any one of the
newer versions, depending on the hardware in use.
To arrange for a Software Maintenance and Support Agreement please contact your
Datalogic sales person.
Quick Reference Guide 5