Table of Contents
Advertisement
17.3
FAQ
If your phone has problems frequently, please refer to the answers as
follows. If you still cannot solve the questions, please contact the mobile
phone dealers or service provider.
Trouble
The phone cannot
be switched on
Battery cannot be
charged
Fails to register to
the network
Cannot dial out
Possible reasons
• Is there any power in the battery?
• Is the battery installed properly?
• Check if the charger is connected with the phone
correctly.
• Is the battery usable? The performance of the
battery will be reduced after used for several
years.
• Is the battery completely discharged? The
phone needs to be connected to the charger for
a while before it can be charged.
• The signal is too weak, or there may be some
radio interference around. Check the signal
strength meter on the screen to see whether
vertical lines are displayed.
• Is the SIM card installed properly, poorly
contacted or damaged? If the SIM card is
damaged, please ask your network operator for
replacement.
• Is the SIM card registered in the network?
• Is call barring enabled?
• Calling prohibited due to call charges not paid?
• Have you enabled the function of FDN?
• Have you selected line 2 though your network
operator doesn't provide this service?
37
Advertisement
Table of Contents
