Polycom SoundPoint IP 670 Quick User Manual

®
SoundPoint IP 670
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 3.0.2 or
later.
For detailed information please consult
the Star2Star Phone and Features
Guide, available for view/download via
the Star2Star Web Portal at:
https://portal.star2star.com/
©2009 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo and SoundPoint are registered trademarks
of Polycom, Inc. in the U.S. and various countries. All other
trademarks are the property of their respective owners. Information in
this document is subject to change without notice.
Copyright © 2012, Star2Star Communications, LLC. All rights reserved. Star2Star is a registered Trademark of Star2Star Communications.
BASIC PHONE FEATURES
Placing Calls
Using the handset:
Pick up the handset and dial the
number or dial the number first, and
then pick up the handset.
Using the speakerphone:
1. With the handset on-hook, press:
• Any assigned line key, or
• The soft key.
New Call
2. Dial the number. Or dial the number,
and then press the Dial soft key.
Using the optional headset:
1. With the headset connected, press:
• Any assigned line key, or
• The soft key.
New Call
2. Press .
3. Dial the number. Or dial the number,
and then press .
During a call, you can alternate
between handset, headset, or hands-
free modes by pressing the
Speakerphone or Headset keys or
picking up the handset.
Answering Calls
Using the handset:
Pick up the handset.
Using the speakerphone:
Press: or
• The appropriate line key or
• The Answer soft key.
Using the optional headset:
Press .
Ignore an incoming call by pressing
the Reject soft key or the Do Not
Disturb key. Callers will receive Voice
Mail or Find-Me / Follow-Me if
invoked.
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Star2Star SoundPoint IP 670 Quick User Guide. 1725-12678-001 Rev A. 03/2009
Ending Calls
Using the handset:
Hang up or press the End Call soft key.
Using the speakerphone:
Press or the End Call soft key.
Using the optional headset:
Press or the End Call soft key.
Muting The Microphone
During a call, press . Mute applies to
all modes: handset, headset, and
hands-free. You can hear all other
parties while Mute is enabled. The other
parties cannot hear you.
To turn off Mute, press again.
Holding And Resuming Calls
During a call, press or the Hold soft
key.
To resume the call, press again,
the Resume soft key, or the line key.
Callers will hear Music or Message on
hold if configured on your system.
Redialing Numbers
To call the last number you dialed,
press or the Redial soft key.
Transferring Calls
To transfer a call:
1. During a call, press or the
Trnsfr soft key. The active call is
placed on hold.
2. Place a call to the party to which you
want to transfer the call.
To cancel the transfer before the call
connects, press the Cancel soft key.
The original call resumes.
3. When you hear the ring-back sound
or after you speak with the second
party, press or the Trnsfr
soft key.
To transfer the call without speaking
to the second party. After you
complete step 1, press the Blind soft
key. Then, complete step 2.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
Forwarding Calls
To enable call forwarding:
1. From the idle screen, press the
Forward soft key.
2. Select the forwarding type you want
to enable:
• Always—To forward all incoming
calls.
• No Answer—To forward all
unanswered incoming calls.
• Busy—To forward calls that
arrive when you are already in a
call.
3. Enter a number to forward calls to.
For No Answer, enter the number of
rings before forwarding.
4. Press the Enable soft key.
To disable call forwarding:
1. From the idle screen, press the
Forward soft key.
2. Select the forwarding type you want
to disable.
3. Press the Disable soft key.
Use the Star2Star Find-Me / Follow-Me
feature in the Star2Star Web portal.
Follow Me (Immediate) -- Calls to your
extension will be sent automatically to
the number you define.
Find Me (Sequential) -- Calls to your
extension will ring your extension and
any other numbers that you define, in
order.
Find Me (All) -- Calls to your extension
will ring your extension and any other
numbers that you define, all at once.