Page 1 SBG1000 Wireless Cable Modem Gateway User Guide SURFboard Cable Modem Next page...
Page 2 Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 3 Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust. Installation must at all times conform to local regulations. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 4 Windows XP is a trademark of Microsoft Corporation. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Macintosh and AppleTalk are registered trademarks of Apple Computer, Inc. Iomega is a registered trademark of Iomega Corporation. Linux is a registered trademark of Linus Torvalds. Acrobat Reader is a registered trademark of Adobe Systems, Inc. Netscape and Navigator are registered trademarks of Netscape Communications Corporation.
Page 5: Table Of Contents
Label on the Bottom of the Unit ....9 Wiring the SBG1000 LAN ..... . . 9 Wired Ethernet LAN .
Page 6 Glossary......129 Software License ....147 Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 7: Overview
The features and physical appearance of your SBG1000 may differ slightly from the picture. This product is subject to change. Not all features described in this SBG1000 Wireless Cable Modem Gateway User Guide are available on all SBG1000 models. For the most recent documentation, visit the Documentation page on www.motorola.com/broadband.
Page 8: Powerful Features In A Single Unit
Configuration: Basic Gateway TCP/IP Wireless Print Server USB Powerful Features in a Single Unit The Motorola SBG1000 Wireless Cable Modem Gateway combines high-speed Internet access, networking, and computer security for a home or small-office local area network (LAN). It provides: •...
Page 9: Sample Lan
Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Sample LAN The sample LAN shown in the figure contains the following devices, all protected by the SBG1000 firewall: • A printer connected to the print server through the parallel connection •...
Page 10: Optional Accessories
Accessories available for the Motorola SBG1000 Wireless Cable Modem Gateway include wireless adapters and an external high-gain diversity antenna. While any WiFi compliant client products will work with the SBG1000, Motorola has optional accessories available for use with the SBG1000.
Page 11 Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB The Motorola External Diversity Antenna connects to the Motorola SBG1000 Wireless Cable Modem Gateway, providing higher gain to increase wireless LAN performance and coverage, even in obstructed locations. The...
Page 12: Front Panel
Print Exit The downstream channel is connected (upstream) channel The upstream channel is connected The startup process is complete and the SBG1000 There is no solid on state SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License is online...
Page 13 Indicates the LAN port duplex mode • Amber for half duplex • Green for full duplex There is a proper Ethernet connection to the port There is no solid on state The SBG1000 power supply is working properly SBG1000 Wireless Cable Modem Gateway User Guide...
Page 14: Rear Panel
Ethernet-equipped computers, hubs, bridges, or … Use the • If you experience a problem, you can push this recessed button to restart the SBG1000 (see “Troubleshooting” than five seconds the appropriate communications channels. The cable port provides a connection to the The power connector provides power to the SBG1000.
Page 15: Label On The Bottom Of The Unit
Label on the Bottom of the Unit To receive data service, you need to provide the provider: Wiring the SBG1000 LAN The Motorola SBG1000 Wireless Cable Modem Gateway enables connection of a client computers and other IEEE 802.11b compliant devices on a combination of: •...
Page 16: Wired Ethernet Lan
Wired Ethernet LAN Each computer on the Ethernet LAN requires an Ethernet network interface card (NIC) and installed. Because the Motorola SBG1000 Wireless Cable Modem Gateway Ethernet ports support auto-MDIX, you can use either straight-through or cross-over cable to connect a hub, switch, or computer. Use Ethernet connections.
Page 17 Ethernet port on the Motorola SBG1000 Wireless Cable Modem Gateway. The following illustration is an example of an Ethernet LAN you can set up using the Motorola SBG1000 Wireless Cable Modem Gateway. You should cable the Ethernet LAN in an appropriate manner for the site. A complete discussion of Ethernet cabling is beyond the scope of this document.
Page 18: Usb Connection
Motorola SBG1000 Wireless Cable Modem Gateway USB port. For cabling instructions, see the USB Port” on page 24. Sample USB connection. Caution! Before plugging in the USB cable, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the PC CD-ROM drive. Home Print Exit Specifications Glossary License ®...
Page 19: Hpna Lan
Configuration: Basic Gateway TCP/IP Wireless Print Server USB HPNA LAN To eliminate the need to install network wiring, the Motorola SBG1000 Wireless Cable Modem Gateway provides a Home Phoneline Network Alliance lines to connect the computers without interfering with telephone voice service, DSL, ISDN, modems, or fax machines.
Page 20: Ieee 802.11B Wireless Lan
For wireless desktop connections, use a Motorola USB11b Wireless Adapter to connect your PC USB port. Sample wireless network connections To set up the SBG1000, on a computer wired to the SBG1000 over Ethernet or USB, perform the procedures in “Setting Up the Wireless LAN”...
Page 21: Security
Computer Computer Wired Ethernet and/or HPNA LAN Firewall The SBG1000 firewall protects the SBG1000 LAN from undesired attacks and other intrusions from the Internet. It provides an advanced integrated stateful-inspection denial-of-service attack prevention. The firewall: • Maintains state data for every •...
Page 22: Dmz
If you enable closed network operation, the network name (ESSID) is not transmitted in the IEEE 802.11b beacon frame. This provides additional network protection because only IEEE 802.11b stations that are configured with your network name can associate with the SBG1000. Closed network operation is not part of the IEEE 802.11b standard...
Page 23: Print Server
Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Print Server You can connect a printer to the Motorola SBG1000 Wireless Cable Modem Gateway back panel using a standard DB-25 connector. The print server: • Enables Windows, UNIX, Linux, or Macintosh computers on the wired or wireless SBG1000 LAN to share a printer •...
Page 24 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 25: Installation
Installation To install the Motorola SBG1000 Wireless Cable Modem Gateway hardware: • Determine the type of connections you will make to the SBG1000 — Ethernet, HPNA, wireless, USB, and/or printer • Check that you have the proper cables, adapters, and adapter software to connect to your SBG1000: —...
Page 26: Precautions
Always first connect the coaxial cable to the grounded cable TV wall outlet. • Before you connect or disconnect the USB or Ethernet cable from the SBG1000 or PC, always touch the coaxial cable connector on the SBG1000 to release any static charges.
Page 27: Signing Up For Service
USB interface. The USB connection requires special USB driver software that is supplied on the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM. You can upgrade the USB drivers from the Internet. For information, check our website http://www.motorola.com/broadband.
Page 28: Connecting The Sbg1000 To The Cable System
Configuration: Basic Gateway TCP/IP Wireless Print Server USB Connecting the SBG1000 to the Cable System Allow 5 to 30 minutes the first time you turn on the SBG1000 to find and lock on the appropriate communications channels. Be sure the computer is on and the SBG1000 is unplugged.
Page 29: Cabling The Ethernet Or Hpna Lan
Type winipcfg.exe and click OK. The IP Configuration window is displayed: Click the Renew button to obtain an IP address for the PC from the DHCP server on the SBG1000. Obtaining an IP address in Windows 2000 or Windows XP You must do the following on each Ethernet client PC running Windows 2000 or Windows XP: On the Windows Desktop, click Start.
Page 30: Connecting A Pc To The Usb Port
For information about wireless LAN setup, see Connecting the Printer Connect the printer to the Motorola SBG1000 Wireless Cable Modem Gateway printer port. If a cable was supplied with the printer, use that cable. Consult your printer documentation to determine cabling requirements from the SBG1000 to the printer.
Page 31: Wall Mounting The Wireless Gateway
Follow all local standards for installing a network interface unit/network interface device (NIU/NID). If possible, mount the SBG1000 to concrete, masonry, a wooden stud, or other very solid wall material. Use anchors if necessary; for example if you must mount the unit on drywall.
Page 32 The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in). Place the SBG1000 so the keyholes are above the mounting screws. Slide the SBG1000 down so it stops against the top of the keyhole opening. Home...
Page 33: Wall Mounting Template
Be sure you print it at 100% scale. In Acrobat Reader, be sure that Fit To Page is not checked in the Print dialog box. Measure the printed template with a ruler to ensure that it is the correct size. SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 34: Installing The Optional External Diversity Antenna
SBG1000 rear panel. Remove the antennas on the SBG1000 by unscrewing the connectors. You may need a pair of needle nose pliers to loosen them.
Page 35 Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Disconnecting the antennas provided with the SBG1000 Connect the cables from the Motorola External Diversity Antenna to the connectors on the Motorola SBG1000 Wireless Cable Modem Gateway them. Using excessive force may damage the connectors.
Page 36 Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Connecting the Optional External Diversity Antenna to the SBG1000 Position or mount the External Diversity Antenna in a suitable location away from the computer and monitor. Follow the instructions provided with the External Diversity Antenna. Do not twist the antenna cables.
Page 37: Configuring The Sbg1000
For normal operation, you do not need to change most default settings. The following caution statements summarize the issues you must be aware of: Caution! To prevent unauthorized configuration, change the default password immediately when you first configure the Motorola SBG1000 Wireless Cable Modem Gateway. See Password” on page 34 Firewalls are not foolproof.
Page 38: Starting The Sbg1000 Setup Program
In the User ID field, type the User Name; the default is “admin” (this field is case sensitive). In the Password field, type the Password; the default is “motorola” (this field is case sensitive). Home Print Exit Specifications Glossary License ENTER SBG1000 Wireless Cable Modem Gateway User Guide to display the Login window:...
Page 39 Info Display information about the Reboot Restart the SBG1000. It is the same as pressing the reset button on the seconds. Router is a configuration option that may appear on your window but may not be supported. For some settings, after you edit the field and click Apply, you are warned that you must Reboot for your change to take effect.
Page 40: Changing The Default Password
Motorola SBG1000 Wireless Cable Modem Gateway. To change the default password: On the SBG1000 Setup Program screen, click Admin to display the ADMIN — basic page: Type the old password in the Old Password field; the default password is “motorola” (this field is case sensitive).
Page 41: Getting Help
ADMIN — basic page, the following help is displayed: This button also displays help for the window. You can scroll to browse the help or click another item to display help for that item. SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 42: Setting The Firewall Policy
None This setting disables the firewall. This is the default action. You may consider using one of the SBG1000 pre-defined firewall policies to enhance your network security.
Page 43: Firewall Pages In The Sbg1000 Setup Program
Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall Pages in the SBG1000 Setup Program Use the following pages to configure the firewall: • Firewall > POLICY — basic Page • Firewall > POLICY — advanced Page •...
Page 44: Firewall > Policy - Basic Page
Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Firewall > POLICY — basic Page Use this page to select a predefined firewall policy for all packets processed by the SBG1000 firewall, as described in “Setting the Firewall Policy”...
Page 45: Firewall > Policy - Advanced Page
To create a custom firewall policy, first select Custom and click Apply on the Firewall > POLICY — basic Page (see page 38). Then use this page to configure a custom firewall policy: SBG1000 Wireless Cable Modem Gateway User Guide Home Print...
Page 46: Field Description
Applies a default policy template — High, Medium, or Low — and cancels any defined TEMPLATE customizations. Apply Policy Template Click to apply the policy template change. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide Stateful inspection ensures...
Page 47: Firewall > Alert - Basic Page
Apply Click to apply your changes. Home Print Exit Specifications Glossary License SMTP e-mail. An SMTP server that does not require any SBG1000 Wireless Cable Modem Gateway User Guide...
Page 48: Firewall > Alert - Email Page
Sets the sender e-mail address. E-mail Recipient List Sets the list of e-mail addresses that receive alerts from the Apply Click to apply your changes. Home Print Exit Specifications Glossary License dotted-decimal format. port number. SBG1000 Wireless Cable Modem Gateway User Guide SBG1000 firewall.
Page 49: Firewall > Logs Page
Check this box to log session events. Enable Blocking Log Check this box to log blocking events. Enable Intrusion Log Check this box to log intrusions. Apply Click to apply your changes. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 50 Overview Installation Troubleshooting Contact Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 51: Configuring The Gateway
Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Configuring the Gateway This section describes the Gateway configuration pages in the SBG1000 Setup Program: • Gateway > STATUS Page (see page 46) • Gateway > WAN Page (see page 47) •...
Page 52: Gateway > Status Page
This page displays the gateway status information: These fields display settings that are set on the other Gateway pages. For field descriptions, see the following subsections that describe the fields on each tab. SBG1000 Wireless Cable Modem Gateway User Guide Home Print...
Page 53: Gateway > Wan Page
Most commonly, the DHCP client is static IP address. Select Disable DHCP Client. When you disable the format. The default is None. SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License public IP...
Page 54 Timeout The default is 5 minutes. Apply Click to apply your changes. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide session has timed out. The session has timed out. The ICMP session has timed out.
Page 55: Gateway > Lan - Nat Config Page
If enabled, the single HFC IP Address (public IP address) assigned by the cable service provider is mapped to many private IP addresses on the Apply Click to apply your changes. You must reboot the SBG1000. NEW NAT NAT Passthrough is used to identify which CPEs are passthrough devices, not subject to PASSTHROUGH network address translation.
Page 56: Gateway > Lan - Dhcp Server Config Page
Sets the domain name Time To Live Sets the Interface Maximum Sets the SBG1000 LAN MTU, in bytes. The minimum is 68 bytes. The default is 1500 bytes. Transmission Unit Apply Click to apply your changes. You must reboot the Home...
Page 57: Gateway > Lan - Dhcp Reservations Page
NAT Passthrough. RESERVE NEW IP You can reserve up to 32 IP addresses assigned by the SBG1000 DHCP server for specific ADDRESS LAN clients. For example, you can reserve an IP address for a private FTP server to ensure that it always receives the same private IP address.
Page 58 Click this box to remove the reserved IP address for the client. Delete Click this button to remove the reserved IP addresses for clients designated by the Delete box. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 59: Gateway > Port Triggers - Predefined Page
(which depends on the application you are using). You can use the default values for the remaining parameters. If an application requires port triggering, only one PC attached to the SBG1000 can be using that application at any given time.
Page 60 Session Interval Displays the session interval set for the Port Trigger. Address Displays the address replacement method appropriate to the Port Trigger. Replace Multi Host Displays the multi host selection for the Port Trigger. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 61: Gateway > Port Triggers - Custom Page
Port Triggers Displays a list of all Port Triggers you have defined and their configuration parameters. Table Priority Port Select the port to have a priority status. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 62: Gateway > Log Page
The data and time in the format yyyy-mm-dd hh:mm:ss (hours hh are 00 to 23). Priority Indicates the importance of the message. Code Code associated with this message. Message Describes the event. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 63: Configuring Tcp/Ip
Follow the instructions in your Macintosh or UNIX user manual Home Print Exit TCP/IP (a protocol for communication between on page 58 on page 60 on page 64 address: on page 69 SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License on page 68...
Page 64: Configuring Tcp/Ip In Windows 95, Windows 98, Or Windows Me
Select the Configuration tab. Verify that TCP/IP is installed for the adapter used to connect to the SBG1000. If TCP/IP is installed, skip to step 10. If TCP/IP is not installed for the adapter, continue with step 6.
Page 65 Click OK. Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose the one for the Ethernet card or USB port connected to the SBG1000. Click Properties. The TCP/IP Properties window is displayed: Click the IP Address tab.
Page 66: Configuring Tcp/Ip In Windows 2000
Select Settings and then Control Panel from the pop-up menus to display the Control Panel window: Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections window: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 67 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10. If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 68 Click Internet Protocol (TCP/IP). Click OK. The Local Area Connection number Properties window is re-displayed. Be sure the box next to Internet Protocol (TCP/IP) is checked. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 69 Click OK when prompted to restart the computer and click OK again. When you complete the TCP/IP configuration, go to on page 69. Home Print Exit Specifications Glossary License “Verifying the IP Address in Windows 2000 or Windows XP” SBG1000 Wireless Cable Modem Gateway User Guide...
Page 70: Configuring Tcp/Ip In Windows Xp
Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step . Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 71 Click Network Connections to display the LAN or High-speed Internet connections. Skip to step 6. If a classic view similar to below is displayed: : Click Network Connections to display the LAN or High-speed Internet connections. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 72 Select Properties from the pop-up menu to display the Local Area Connection Properties window: On the Local Area Connection Properties window, be sure Internet Protocol (TCP/IP) is checked. If it is not selected, check it. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 73 Click OK to close the Local Area Connection Properties window. When you complete the TCP/IP configuration, go to on page 69. Home Print Exit Specifications Glossary License “Verifying the IP Address in Windows 2000 or Windows XP” SBG1000 Wireless Cable Modem Gateway User Guide...
Page 74: Verifying The Ip Address In Windows 95, Windows 98, Or Windows Me
Click OK after the system displays an IP address. If after performing this procedure the computer cannot access the Internet, call your cable service provider for help. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 75: Verifying The Ip Address In Windows 2000 Or Windows Xp
If an Autoconfiguration IP Address is displayed as in the following window, there is an incorrect connection between the PC and the SBG1000 or there are cable network problems. Check the cable connections and determine if you can view cable-TV channels on your television: After verifying the cable connections and proper cable-TV operation, renew the IP address.
Page 76 If after performing this procedure the computer cannot access the Internet, call your cable service provider for help. Home Print Exit . If a valid IP address is displayed as shown, Internet access should ENTER SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License...
Page 77: Setting Up The Wireless Lan
Overview Installation Troubleshooting Contact Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up the Wireless LAN You can use the Motorola SBG1000 Wireless Cable Modem Gateway as an wireless without changing its default settings. This section describes: • Configuring a Unique Wireless Network Name •...
Page 78: Configuring A Unique Wireless Network Name
(stations) on the wireless LAN must have the same network name (ESSID) as the SBG1000. You must configure the same ESSID on all IEEE 802.11b LAN clients. To configure the ESSID: Start the SBG1000 Setup Program as described in On the left frame, click Wireless.
Page 79: Configuring Basic Wireless Lan Security
Open authentication provides no security for transmitted data. • Shared Key — All data transmitted over the wireless LAN is encrypted. The SBG1000 authenticates and transfers data to and from all clients having shared key authentication enabled and an identical WEP key.
Page 80: Configuring Wireless Clients
(also known as a network identifier or ESSID). When prompted for the network identifier, network name, or ESSID, type the name set in the ESSID field on the Wireless > NETWORK window in the SBG1000 Setup Program. For more information, see...
Page 81: Wireless > Status Page
Use this page to view the wireless interface status. Wireless > STATUS Page Fields Regulatory Indicates the country the SBG1000 is manufactured for. The list of channels depends on the country’s Domain standards for operation of IEEE 802.11b may see FCC USA, Europe, Spain, France, Japan, or some other country name in this field.
Page 82: Wireless > Network Page
Configuration: Basic Gateway TCP/IP Wireless Print Server USB Wireless > NETWORK Page Use this page to configure wireless LAN settings. You can use the Motorola SBG1000 Wireless Cable Modem Gateway to operate an IEEE 802.11b wireless LAN without changing its default settings. Wireless > NETWORK page fields...
Page 83: Wireless > Security - Basic Page
— 1, 2, 5, 10, 25, 50, or 100 or when the clients are far apart and can detect the “Configuring Basic Wireless LAN Security” SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License SBG1000 but not each other.
Page 84: Wireless > Security - Advanced Page
Enter the MAC address of a station that you want to add to the list of allowed stations. Add Station Click to add the new station. Home Print Exit Specifications Glossary License clients SBG1000 . Closed network operation is a SBG1000 SBG1000 Wireless Cable Modem Gateway User Guide configured with the Network addresses.
Page 85: Wireless > Statistics Page
1 field of type data or frames are directed to the AP, this implies having received an IEEE 802.11b short or long retry limit. messages received in response to SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License messages.
Page 86 Home Print Exit errors detected in a received MPDU. subfield of the Frame Control field set to one encrypted or that frame was discarded due to the receiving client not SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License...
Page 87: Configuring The Print Server
Power on the SBG1000. If printer configuration was successful, the printer icon displays on the SBG1000 front panel. If the printer icon is not displayed, check the printer cable connection and power the printer and the SBG1000 off and on again. Verify that Enable printer is checked on the Printer CONFIGURATON > basic page.
Page 88: Printer > Configuration - Microsoft Smb Page Fields
The value can be from 0 (no wait) to 255 seconds. The default is 0 (zero). Print Server Name \ Sets the print server name and queue. Enter SBG1000 for the print server name. Enter P1 for Queue Name the queue name.
Page 89: Printer > Configuration - Apple Page
To determine the protocol a printer supports, see the documentation provided with the printer. Apply Click to apply your changes. Home Print Exit Specifications Glossary License SBG1000 print server only responds to the Chooser if the AppleTalk zone SBG1000 Wireless Cable Modem Gateway User Guide...
Page 90: Printer > Configuration - Lpr Page
Printer > CONFIGURATION — lpr page fields Field Description Printer IP Address Displays the SBG1000 IP address; by default 192.168.100.1 Queue Name Sets the queue name; typically lpx; where x is 0, 1, 2, ... Apply Click to apply your changes Adding a Printer in Windows 98 or Windows Me On the Windows desktop, click Start.
Page 91 In the Workgroup field, type the Workgroup name. Be sure it matches the “Domain Name” configured on the SBG1000 Printer > CONFIGURATION — Microsoft smb Page Click the Configuration tab to display the Configuration page: Select the TCP/IP for the SBG1000 network interface, as shown above. Home Print Exit Specifications Glossary License (see page 82).
Page 92 In the WINS Server Search Order field, type 192.168.100.1 and click Add. Click OK to exit the TCP/IP Properties window. Click OK to exit the Network window. On the Windows desktop, click Start. Click Settings. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 93 Configuration: Basic Gateway TCP/IP Wireless Print Server USB Click Printer to display the Printers window: Double-click the Add Printer icon to start the Add Printer Wizard: Click Next: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 94 Select Network printer by clicking its radio button and click Next: In the Network path or queue name field, type \\Print Server Name match the Print Server Name\Queue Name set on the SBG1000 smb Page (see page 82). The default is \\SBG1000\P1.
Page 95 Click Next. Click Next to accept the default printer name. Type the name and click Next. Click Finish to complete printer installation and print a test page. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 96: Adding A Printer In Windows 2000
On the Windows desktop, click Start. Click Settings. Click Control Panel to display the Control Panel window: Double-click the System icon to display the System Properties window. Click the Network Identification tab: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 97 After the PC reboots, click Start. Click Settings. Click Control Panel to display the Control Panel window: Double-click the Network and Dial-up Connections icon. Home Print Exit Specifications Glossary License (see page 82). SBG1000 Wireless Cable Modem Gateway User Guide...
Page 98 Double-click the Local Area Connection icon. If more than one is present, be sure you select the one connected to the SBG1000. The Local Area Connection Status window is displayed: Click Properties. The Local Area Connection Properties window is displayed:...
Page 99 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed: Be sure Obtain an IP address automatically is selected. Click Advanced to display the Advanced TCP/IP Settings window. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 100 Type 192.168.100.1 click Add. Click OK three times to close the Advanced TCP/IP Settings window, the Internet Protocol (TCP/IP) Properties window, and the Local Area Connection Properties window. Click Start. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 101 Configuration: Basic Gateway TCP/IP Wireless Print Server USB Click Settings. Click Printers to display the Printers window: Double-click the Add Printer icon to start the Add Printer Wizard: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 102 Click Next: Click the Network printer radio button to select it and click Next: Click Next to browse the network for the SBG1000 printer. This step will fail but is necessary. Click Back to return to the following window: In the Type the printer name,... field, type \\Print Server Name the Print Server Name\Queue Name set on the SBG1000 (see page 82).
Page 103 Overview Installation Troubleshooting Contact Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB The following message should display: Click Finish to complete printer installation. SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 104 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 105: Setting Up A Usb Driver
Configuration: Basic Gateway TCP/IP Wireless Print Server USB Setting Up a USB Driver The following subsections describe setting up a USB driver if you connect a PC to the USB port on the SBG1000. Perform one of the following procedures based on your Windows version: •...
Page 106: Setting Up A Usb Driver In Windows 98
Setting Up a USB Driver in Windows 98 Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted in the CD-ROM drive before you plug in the USB cable. This CD contains the USB drivers and must be inserted and read by the PC before you connect the SBG1000 to the PC.
Page 107 Select Specify a location and type the location of the CD-ROM drive: To load the driver successfully, you may need to click Browse to manually select the NetMotCM.sys file on the CD-ROM. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 108 Select The updated driver... and click Next. If the following window is not displayed, verify that the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is properly inserted in the CD-ROM drive. If you still cannot find the correct driver file, click Cancel to cancel the installation and perform the procedure for “Removing the USB Driver from Windows 98 or Windows Me”...
Page 109 If you have difficulties setting up the USB driver, perform Windows Me” on page 109 and repeat this procedure. If that does not correct the problem, see the Regulatory, Safety, Software License, and Warranty Information card provided with the SBG1000 for information about obtaining warranty service. Home...
Page 110: Setting Up A Usb Driver In Windows 2000
Setting Up a USB Driver in Windows 2000 Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware window is displayed: Click Next.
Page 111 Click Next. The following window is displayed: Click Next. If the Insert Disk window is displayed, be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is in the CD-ROM drive and follow steps 5 to 10. Otherwise, you can skip to step 11.
Page 112 If you have any difficulties setting up the USB driver, perform page 112 and repeat this procedure. Home Print Exit Specifications Glossary License “Configuring TCP/IP” “Removing the USB Driver from Windows 2000” SBG1000 Wireless Cable Modem Gateway User Guide on page 57.
Page 113: Setting Up A Usb Driver In Windows Me
Setting Up a USB Driver in Windows Me Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed: Click Next.
Page 114: Setting Up A Usb Driver In Windows Xp
Setting Up a USB Driver in Windows XP Be sure the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware Wizard window is displayed: Be sure “Install the software automatically”...
Page 115: Removing The Usb Driver From Windows 98 Or Windows Me
In Windows ME, the My Network Places icon The Network window is displayed: Although your SBG model number may be different than in the images in this guide, the procedure is the same. Click the Motorola SurfBoard SBG1000 USB Gateway. Home Print Exit...
Page 116 Disconnect the USB cable from the PC or SBG1000. Click Yes to restart the computer. Insert the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM in the CD-ROM drive. After a short time, a window with language choices is displayed. Press the Esc key on the keyboard to exit the start-up screens.
Page 117 Windows Explorer as you like. Double-click the Motorola SBG1000 CD-ROM drive (D: in the image above). Double-click remove or remove.exe to run the Remove utility from the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed: Click Remove Driver.
Page 118: Removing The Usb Driver From Windows 2000
Removing the USB Driver from Windows 2000 On the Windows desktop, click Start. Click Settings. Click Control Panel to display the Control Panel window: Double-click System to display the System Properties window: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 119 Although your SBG model number may be different than in the images in this guide, the procedure is the same. On the Device Manager window, double-click Network Adapters. Click the Motorola SurfBoard SBG1000 USB Gateway. The Uninstall icon displays on the window near the top. Click the Uninstall icon. The following window is displayed: Click OK.
Page 120 Double-click My Computer. Double-click the Motorola SBG1000 CD icon (D: in the image). Double-click remove or remove.exe to run the Remove utility from the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed: Be sure the USB cable is disconnected.
Page 121: Removing The Usb Driver From Windows Xp
On the Windows desktop, click Start to display the Start window: Click Control Panel to display the Control Panel window. The display varies, depending on the Windows XP view options: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 122 If a Category view similar to the image under step 2 is displayed, click Performance and Maintenance to display the Performance and Maintenance window. Otherwise, skip to step 5. Click System to display the System Properties window. Skip to step 6. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 123 If a classic view similar to the following is displayed, click System to display the System Properties window: On the System Properties window, click the Hardware tab to display the Hardware page: Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 124 Although your SBG model number may be different than in the images in this guide, the procedure is the same. Double-click Network adapters. Click the Motorola SurfBoard SBG1000 USB Gateway. The Uninstall icon displays on the window near the top. Click the Uninstall icon.
Page 125 Double-click My Computer. Double-click the Motorola CD icon (D: in the image). Double-click remove or remove.exe to run the Remove utility from the Motorola SBG1000 Wireless Cable Modem Gateway CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed: Be sure the USB cable is disconnected.
Page 126 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 127: Troubleshooting
If the solutions listed here do not solve the problem, contact your cable service provider. Before calling your cable service provider, try pressing the reset button on the rear panel. Resetting the SBG1000 may take 5 to 30 minutes. Your service provider may ask for the status of the front-panel lights as described in Conditions.
Page 128 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 129: Contact Us
Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless Print Server USB Contact Us In the United States and Canada, if you need assistance while working with the SBG1000 and related equipment, 1-877-466-8646 call for technical and warranty support. Support is available 24 hours a day, seven days a week.
Page 130 SBG1000 Wireless Cable Modem Gateway User Guide Home Print Exit...
Page 131: Frequently-Asked Questions
Many network and other factors can affect download speeds. How many users can one SBG1000 support? A single SBG1000 can support up to 253 users, each assigned a unique IP address, on a Class C network. What is Network Address Translation? NAT is a technique to translate private IP addresses on your LAN to a single IP address assigned by your cable service provider that is that is visible to outside users on the Internet.
Page 132 No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own SBG1000. Check with your local cable company for specific information.
Page 133: Specifications
Interfaces (1) AC Power, (1) F-Type, (5) RJ-45, (2) RJ-11, (1) DB-25 Dimensions 290 W x 160 D x 70 H (mm) Weight 0.8 lbs (Unit Only) Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 134: Cable Modem
0% to 95% RH, non-condensing Home Print Exit or 256 QAM maximum to 860 MHz (30 kHz minimum step size) Msym/s maximum to +15 dBmV (nominal) QPSK (variable symbol rates) to 3200 kHz SBG1000 Wireless Cable Modem Gateway User Guide Specifications Glossary License...
Page 135: Glossary
Gateway. To return to your previous page, click the Acrobat Go to Previous View access point A device that provides wireless LAN connectivity to wireless clients (stations). The SBG1000 acts as a wireless access point. adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device.
Page 136 Simultaneous transmission to multiple network devices; a protocol mechanism supporting group and universal addressing. See also multicast and unicast. To return to your previous page, click the Acrobat Go to Previous View Home Print Exit Specifications Glossary License button. SBG1000 Wireless Cable Modem Gateway User Guide...
Page 137 Undesired signal interfering with the desired signal. CSMA/CD carrier sense multiple access with collision detection To return to your previous page, click the Acrobat Go to Previous View Home Print Exit Specifications Glossary License button. SBG1000 Wireless Cable Modem Gateway User Guide...
Page 138 In a class C IP address, the octets are “network.network.network.host.” The first three octets together represent the network address and the final octet is the host address. In the SBG1000 LAN default configuration, 192.168.100 represents the network address. In the final octet, the host address can be from 2 to 254.
Page 139 LANs in the same area. All clients on a wireless LAN must have the same ESSID as the access point. On the SBG1000, you can set the ESSID on the Wireless > NETWORK page.
Page 140 Configuration: Basic Gateway TCP/IP Wireless Print Server USB frame check sequence F-type A type of connector used to connect coaxial cable to equipment such as the SBG1000. connector firewall A security software system on the SBG1000 that enforces an access control policy between the Internet and the SBG1000 LAN.
Page 141 To return to your previous page, click the Acrobat Go to Previous View Home Print Exit Specifications Glossary License button. SBG1000 Wireless Cable Modem Gateway User Guide...
Page 142 Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 143 • The network address is assigned by IANA. • The SBG1000 network administrator assigns a host address to each host connected to the SBG1000 , automatically using its DHCP server or as a static IP address. For a Class C network, the first 24 bits are the network address and the final 8 bits are the host address;...
Page 144 The test is used to verify a path or to measure the quality of a signal on that path. To return to your previous page, click the Acrobat Go to Previous View Home Print Exit Specifications Glossary License button. SBG1000 Wireless Cable Modem Gateway User Guide...
Page 145 Ethernet network device. It is expressed as a sequence of 12 hexadecimal digits printed on the SBG1000 rear panel. You need to provide the HFC MAC address to the cable service provider. Also called an Ethernet address, physical address, hardware address, or NIC address.
Page 146 IP addresses for external traffic. NAT provides some security because the IP addresses of SBG1000 LAN computers are invisible on the Internet. If NAT is enabled on the Gateway page, there is a one-to-one mapping between each public IP address and client IP address.
Page 147 HFC cable plant. Built on DOCSIS 1.1, PacketCable networks use IP technology as the basis for a highly-capable multimedia architecture. pass-through A pass-through client on the SBG1000 LAN obtains its public IP address from the cable service provider DHCP server. Port Address Translation...
Page 148 IP An IP address assigned to a computer on the SBG1000 LAN by the DHCP server on the SBG1000 for address a specified lease time. Private IP addresses are used by the SBG1000 LAN only; they are invisible to devices on the Internet.
Page 149 A table listing available routes that is used by a router to determine the best route for a packet. request to send To return to your previous page, click the Acrobat Go to Previous View Home Print Exit Specifications Glossary License button. SBG1000 Wireless Cable Modem Gateway User Guide...
Page 150 On an Ethernet network, a switch filters frames based on the MAC address, in a manner similar to a bridge. A switch is more advanced because it can connect more than two segments. Home Print Exit Specifications Glossary License SBG1000 Wireless Cable Modem Gateway User Guide...
Page 151 A cable system that can transmit signals in both directions to and from the headend and the subscriber. To return to your previous page, click the Acrobat Go to Previous View Home Print Exit Specifications Glossary License button. SBG1000 Wireless Cable Modem Gateway User Guide...
Page 152 Wireless fidelity (pronounced y-phi) brand name applied to products supporting IEEE 802.11b. Wireless Cable The Motorola SBG1000 Wireless Cable Modem Gateway is a single device that combines a cable Modem modem, router, Ethernet switch, wireless access point, HPNA connection, print server, and DHCP Gateway server for SOHO or SME use.
Page 153: Software License
Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044. SBG1000 Wireless Cable Modem Gateway User Guide Home Print...
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Motorola SBG1000 User Manual

Configuring the SBG1000

Firewall > POLICY - Advanced Page(See Page 39)

Firewall > ALERT - Basic Page(See Page 41)

Firewall > ALERT - Email Page(See Page 42)

Configuring the Gateway

Configuring TCP/IP

Setting up the Wireless LAN

Configuring the Print Server

Setting up a USB Driver

Contact Us

Frequently-Asked Questions

Software License

Quick Links

Troubleshooting

Related Manuals for Motorola SBG1000

Summary of Contents for Motorola SBG1000

Table of Contents