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Operating Guide Mailing Systems HASLER And Solutions ® America’s better choice HJ700 and HJ710 Inkjet Printers An ISO 9001 Quality System Certified company...
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Products presented in this guide are conform to requirements of directives nbr 73/23/CEE and 89/336/CEE. Neopost has implemented a program for the recycling of worn machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him.
Table of Contents Table of Contents Illustration Directory Introduction Pictograms Notes for the Use of this Manual Important Terms and Abbreviations System requirements Safety Notes General Safety Notes Handling Ink Cartridges Location of the Printer Disposal Transport and Packaging Shipping Unpacking the Printer Assembly Printer Description...
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Inserting the Ink Cartridge 5.3.1 Correctly Inserting the Ink Cartridge 5.3.2 Resetting the Ink Counter 5.3.3 Display for the Change of Ink Cartridge 5.3.4 Cleaning the Ink Jets Print job Setup 5.4.1 Setting Media Widths for the Machine 5.4.2 Setting the Print Format 5.4.3 Checking the Paper Transport Test Print...
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Character Sets 8.4.1 7-Bit Character Sets 8.4.2 8-Bit Character Sets Technical Data of PRINTER 700/710 Glossary...
Introduction With the PRINTER 700/710 you have an innovative digital printer with HP ink jet technology for printing variable data - for printing mass mailings, for example, with addresses, serial numbers or other variable information and graphic elements. The machine has been designed for professional use with high performance. In order to ensure both long service life of PRINTER 700/710 and its components, as well as safe conditions of use, we recommend that you read carefully and comply with the operating instructions and...
Notes for the Use of this Manual The following sections provide all the general information and explanations re- quired, in order to be able to carry out the subsequent tasks and procedures. When some action is expected from the assembler or operator, the text is always preceded by a dot, for example: First step.
Safety Notes For your own safety and the proper functioning of the machine, please, read care- fully the following instructions, before starting your machine. Always be aware of all warnings and notes that are affixed to or printed on the machine itself. Store this manual in a safe place where it is easily accessible for future reference at any time.
General Safety Notes Caution! Please, read these notes with care. Save this manual for future reference. All notes and warnings found on the machine are to be followed. Installing the A safe, level position is necessary, when installing the machine. Machine Injuries may be caused by tipping, rolling away or falling.
Allow the In the following cases, you should unplug the machine from the Machine to mains and contact an authorized service technician: be Inspected When the power cord or its plug is worn or damaged. • by the Ser- When water or other liquid has entered the device. vice Partner! •...
Location of the Printer Be aware when installing the machine that it must stand on a smooth and level sur- face that is larger than the printer. The floor space for the printer must be sufficiently stable. The tipping over or falling of the machine can lead to injuries, as well as damage to the machine.
Transport and Packaging Shipping The PRINTER 700/710 is shipped in packaging designed for the purpose of delivery at its intended destination, via regular transportation, in undamaged condition. The forwarding agent is liable for damages occurring in transit. Transport and stor- age should take place under normal conditions, i.e.
Assembly Assembly of the Paper Support Plate Unscrew the knurled screw with about 10 turns. Stick the front tab of the paper support plate into the slot of the feeder. Press the slotted laminated spring together with the base element and stick both between clamp and feeder on the threaded part of the knurled screw.
Printer Description Machine Overview Illustration 4-1: PRINTER 700/710 Overview 1. Inner side guide 5. Outer side guide narrow 2. Outer side guide, wide 6. Paper stop, not included in the delivery 3. Outer side guide, middle 7. Paper output tray, not in- 4.
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Illustration 4-2: PRINTER 700/710 front side 1. Control panel 3. Locking mechanism of paper thickness button, for removal of 2. Paper thickness button dust...
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Illustration 4-3: PRINTER 700/710 back side 1. Height setting for printing unit 4. Parallel connection 2. USB connection 5. Mains plug and fuse 3. Serial connection 6. On/off switch...
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Illustration 4-4: PRINTER 700/710 with open safety cover 1. Movable press rollers (outfeed roll- 2. Carriage in middle position ers) 3. Safety cover...
Range of Application The digital PRINTER 700/710 is a high quality ink jet printer . It prints correctly po- sitioned addresses on various print objects, such as letter envelopes, cards, pro- spectuses and newspapers, with thicknesses of up to 6 mm. Illustration 4-5: Print object PRINTER 700/710 With 13 resident fonts, a selection of various font-families is available.
Operation The PRINTER 700/710 is designed for operation on an IBM-compatible PC. Printing can be carried out from most word processing, database and address processing programs. For the printing of variable data and layout design, we recommend the Mail- ing Studio. This program provides a comfortable working environment. The printing unit of the PRINTER 700/710 is fitted with the HP ink cartridge.
The Control Panel Illustration 4-6: Control Panel PRINTER 700/710 4.4.1 Keyboard Layout Only in the offline mode Keys Key (X) alone Together with “Quick” Key Home = Main Menu Quick Menu =To find important functions very fast Arrow up Start Test Print Arrow left Run Paper Arrow right...
4.4.2 Key Combinations The key combinations have, in connection with the switching on of the machine, the following functions: Power Home Quick Cancel Down Up Left Right Description Reset settings ex- cepting mechanical Reset Default Reset Firmware Download without starting ap- plication Firmware Download Note:...
Meaning of the display Job Counter, after powering up of the printer Averaged ink costs of job Current transport speed Throughput per hour Print resolution measured in dots per inch Rotate print by 180° Nor = Normal, Rev = Reverse Indicates the printer mode “On”...
Start-Up and Operation Setting Up and Connecting the Printer Install the printer as described in chapter 2.3 - “Location of the Printer“. Power Cord I llustration 4-3: PRINTER 700/710 on page 18 Caution! The PRINTER 700/710 is a device of class 1! The machine may only be operated on electrical circuits with protec- tive grounding conductors (ground)! Connect the power cord to the printer.
Administrator Privileges. According to the Windows security model, only the Administrator can install the driver. 1. Insert the CD labelled Hasler Address Printer Installation. The installation program should start automatically, if it doesn’t, browse the CD and open the file named Install_Menu.
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3. You will be brought to the welcome screen of the Printer Installation Wizard. The wizard will walk you through the process of installing the driver. Click Next. 4. Select Local printer attached to this computer. Click Next.
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5. Select the appropriate printer port. Click Next. 6. Choose your printer model from the menu. Click Next.
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7. Select wether or not you wish to set this as your default printer. Click Next. 8. You are now given the choice of sharing this printer on your network. Click Next.
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9. Choose wether or not you’d like to print a test page. Click Next. 10. Verify all of your information and click Finish to complete the installation.
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11. You may receive the warning seen below. Click Continue Anyway to complete the installation. 12. Installation is now complete.
Be aware of the notes in chapter 2.2, page 12: “Handling Ink Cartridges” as well as the notes of the ink cartridge manufacturer. 5.3.1 Correctly Inserting the Ink Cartridge 1. Printer switch on, go to the offline mode with the “Start“ key. 2.
Illustration 5-21: Inserting the ink cartridge 5.3.2 Resetting the Ink Counter If you are online, change to offline mode with the Offline button. Press the Home button. Change to the Printer Configuration menu and confirm with the Arrow Right button. Change to the Ink menu, confirm with Arrow Right button, select the Cartridge Reset menu and confirm again.
Print job Setup 5.4.1 Setting Media Widths for the Machine When the printhead smears the font, or with especially thick print objects (e.g. newspapers), the gap must be increased between the printhead and the print ob- ject. 5.4.1.1 Setting the Printing Unit to the Media width You can set the printhead gap in two different ways.
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For known print object thicknesses Scale value Max. Print object Print object Print object thickness thickness 0.4 mm Standard paper 80g/m² 0.1 mm Empty envelope 0.4 mm 0.8 mm Envelope filled with 0.7 mm standard paper, folded 3 times 2.0 mm 3.5 mm 5.0 mm 6.0 mm...
Illustration 5-26: Paper feed with lifted separating fingers 4. After unlocking the knurled knobs (2), allow the separating fingers to fall onto the print object. After locking the knurled knobs, the separating fingers have been set for height. For envelopes: Turn the knurled knobs (1) approximately ¼...
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„NOR“ „REV“ ADRESSE Illustration 5-28: Rotating the layouts 1. Printing area 3. Top Margin 2. Left Margin 4. Paper Size 5. Transport direction...
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5.4.2.2 Left Margin (Left Margin) The left margin is the distance between the edge of the print object and the first printed character. The factory setting for this distance is 0 mm. If you wish to set another value, you can select a value for the distance, between 0 &...
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Note The print object must lie on top of the paper recognition. 2. For the setting of the side guides, use the paper sensor as a benchmark. The paper side edge should extend at least 5 mm over the paper sensor. Illustration 5-30: Setting the directional control If the installed side guide (2) is not sufficiently wide, then replace it with one of the two wider guides included in the delivery...
Illustration 5-31: Horizontal direction of the brackets Vertical alignment 1. Lay the first print object (6) on the bracket between the separating finger (5) and the guide bar (8). 2. Push the guide bar (4) up to the upper edge of the print object. 3.
paper length measurement can be locally locked in the machine. Press the key longer for paper length measurement and confirm. Transporting of a single medium Press the “pap” key. The medium found in the feeder is then fed in, trans- •...
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To change the view of the 3 counters you have to be in the Offline mode. Select and confirm your selection with the arrow up or down button and then change it with arrow left or right button.
The Programming – Offline Mode The machine is shipped with preset menu settings. When you would like to change the typeface or print quality, for example, you must go into the programming mode. Purpose of the Programming Mode The programming mode serves the manual setting of certain parameters via the control panel.
The Control Panel in the Programming – Offline Mode Change to the programming mode: 1. Press the Offline key 2. The blue LED has to be on and the display shows OFFLINE. Keyboard Layoutin the Programming Mode Illustration 6-1: Keyboard layout for the programming mode In Online mode, the printer only can be switched to offline mode by pressing the „Offline“...
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Quick – Arrow Down = Clean Heads • A sheet is supplied and a line pattern is printed onto it, based on the currently ad- justed paper length. Quick – Arrow Left = Run Paper (Supply Paper) • If you press the button shortly, only one sheet is transported; afterwards you re- turn to the previous display.
Menu Overview If the printer is Offline press the H O M E - k e y and the display will show the main menu from the printer. With the Arrow up and Arrow down keys you can navi- gate through this menu. With the O K o r A r r o w r i g h t y o u a r e a b l e t o c o n f i r m t h e s u b m e n u .
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Main menu Submenu Options Job Parameter Quality 6x6D, 6x3D, 3x6D, 3x3D, 2x6D, 2x3D, 1x6D, 1x3D Transport Param. Paper Speed Carriage Speed Print Direction Optimization Eject Delay Eject Last Page Layout Orientation Paper Size Left Margin (mm) Offs. Edge (mm) Font Parameter Font Character Spacing Character Set...
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Main menu Submenu Options Service Test Address Nr1, Nr2 Hardware Test Display Key Test Ram Test Ram Test Contin. NV-Ram Test Cont. Sense Voltage Stepper Motor DC Motor DC Motor Cont. Type DC motor Paper Sensor Alignment Horiz. Alignment Vertic. Full Print area Test Cont.
Main menu Submenu Options Englisch, Deutsch Language Franz., Ital. ,Esp Main menu Submenu Options Settings Nr 0 - Nr.9 Explanation of the Individual Menus Printer Configuration Settings affect the printer. Job Configuration Settings affect the print job. Service Test routine for checking the Hardware. Language Different languages can be selected.
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Makes possible the adjustment of a horizontal offset. The print beginning of a line can be adjusted in inch increments. Select one of the following 11 values: -5, -4, -3, -2, -1, 0, +1, +2, +3, +4, +5 Boot Defaults Unit of Measurement Choices of speed and length values for the graphic account in the display Millimeter, inch (Feet/MM)
Job Parameter Quality Selection of print quality with the maximum permissible printing speed for the printing quality 1x3 = 150x300 dpi, 1x6 = 150x600 dpi, 2x3 = 200x300 dpi, 2x6 = 200x600 dpi, 3x3 = 300x300 dpi, 3x6 = 300x600 dpi, 6x3 = 600x300 dpi, 6x6 = 600x600 dpi The higher the number, the better the print quality Transport Param.
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Optimizing With SPEED, the printer is optimized for the throughput (fastest printing mode), and with QUAL the printer is optimized for the precision of the print. Paper Eject Delay 0.1 – 9.9 seconds The ejection of paper can be delayed at a selectable time (max. 9.9 sec.), so that the freshly printed ink can dry.
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Format Designation P/E/ I Sizes in inches Sizes in mm CRD2 Index Card 2 5 x 8 127 x 203 HAGA Hagaki 315/16 x 513/16 100 x 148 615/16 x 927/32 176 x 250 USER The format length min. 70 x 75 can be entered in max.
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Character Spacing You can change the character spacing by adding blank columns in dots from 0 to Character Set National character sets with their own special symbols for the corresponding foreign language (see Ch. 8.3.2, Character Set, on p. 82). Type of barcode Select a barcode using this menu.
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conventional: the position of the barcode line is preset. • In the option "conv", the following settings are set: LEFT MARGIN: 94 mm • TOP MARGIN: 51 mm • The barcode is indented 30 mm and printed in the eleventh line, meaning that the space between the first address line and the barcode amounts to 10 line feeds (at 6 lpi).
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With a switched off paper sensor and a preset format size, the light barrier only queries at paper infeed. DOS Mode Line Mode Line mode off / 1 - 99 lines This makes possible address separation, through a certain number of line breaks. When PREV/NEXT is continuously pressed down, changes occur in increments of ten;...
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Ram Test All RAMs on the CPU are tested. If an error occurs, this is shown on the display. Ram Test Cont. Continuous testing of the RAMs until the test is exited manually. NV Ram Test Cont. Continuous testing of the transient RAMs Sense Voltage Stepper Motor Cont.
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Illustration 6-3: Slanting line test print Check Cartridge Display of Pen ID, missing jets, as well as optimization of all cartridges. LED / Beeper Upon activation of this function 1: All LED’s are going out 2: The green LED is flashing for ca. 2 seconds and the display shows the function of this LED.
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Setting Selecting your own configurations. If you wish to operate the PRINTER 700/710 in various applications, then you will possibly need to make some changes in the menu configuration. You can set up various configurations yourself, and save these in the menu item "Setting". Among the 10 configurations "No 0"...
Serial Interface Handshake • Handshaking is a signal exchange between the computer and the printer. It is necessary, in order to prevent overflow or loss of data in the printer buffer. The type of handshaking depends upon your computer system or terminal. The PRINTER 700/710 supports three methods for the transmission of serial data.
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SetD • The 10 settings of the printer, which are each activated under a correspond- ing number in the menu item "Setting", are printed out. This requires 2 DINA4 sheets, which are fed in only after the “SetD“ com- mand. PRINTER 700/710 SETTING No 1...
OFFS. EDGE [mm] CLEANING CYCLE WARMING SERIAL INTERF. DISP HANDSHAKE both BAUD RATE 19K2 9600 4800 DATA LENGTH 8Bit 7Bit 8Bit PARITY even STOPBIT EMULATION PCL5 MACRO DL FONT INK COUNTER 100% ADDRCOUNTER 1581 Standard [2MByte] REVISION V4.40 #2722 6.5.1 Example of an Application in the Programming Mode You would like to set a configuration, changing the vertical line spacing from 6 lines / inch to 8 lines / inch.
6.5.2 Initialization of the Machine Without loss of configuration In order to access the factory configuration, select in programming mode,and in menu field "Setting", the option "No 0". When the "OK" key is pressed, the pro- gramming mode is ended. "Set 0U" may appear on the display. The set configura- tion is maintained under your corresponding setting number (compare with menu item "Setting").
Troubleshooting Error Messages Error Messages Cause Remedy NO PAPER !! No paper. Insert paper PAPER JAM OR Paper jam. Check paper width. WRONG PAPER LENGTH! Insert a new cartridge and NO INK !! The cartridge is empty. CHANGE CARTRIDGE reset the counter. Factory setting CHECKSUM ERROR! Error in the buffered RAM.
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Error Messages Cause Remedy POSITION ERROR The print lies outside the Reduce the TOP MARGIN CHECK TOP MARGIN paper format area. setting, either in the pro- gramming mode or with the “ “ key. Or correct the PAPER SIZE. ADRESS TOO LONG Text does not fit in the Reduce the TOP MARGIN CHECK TOP MARGIN...
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Error Messages Cause Remedy Font Loading Error in download font. Check download font. ERROR:HEADER (F) Font Loading Error in download font . Check download font. ERROR:FONT ORIENT Font Loading Error in download font. Check download font. ERROR:CHAR. HEADER Error in loading the font: No more space for the Font Loading ERROR:MEMORY (RAM)
Warning Messages Warning Message Cause Remedy Warning:Non-Existent Selected font does not Printer is switched off and Font Selected! exist in the printer. the PC sends remaining data. Warning:Non-Existent Selected macro does not After the job has ended, Macro Selected! exist in the printer. the addresses cannot be repeated.
Appendix Maintenance Notes 8.1.1 Cleaning the Ink Cartridge ® Clean the jets of the ink cartridge with a cleaning wipe as the TexWipe The following materials are NOT suitable for the cleaning of the printhead and the ink cartridge! Paper towels •...
8.2.1 Centronics Parallel Interface The PRINTER 700/710 is equipped with a standard Centronics parallel interface. This interface is most frequently used as a connection to a personal computer. Unlike the RS-232-C serial connection, there are usually no special commands or configurations for the printer or computer necessary here.
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8.2.1.2 Signal Description Corresponding Signal Signal- Meaning STROBE This pulse 0.5µs) reports that data bits are valid 20-27 DATA 1-8 Data bits D0-D7 ACKNOWLEDGE Printer reports: Data has been processed (is ready to receive) BUSY Printer reports: Data received, data being processed PE (Paper Printer reports to the com- empty)
8.2.1.3 Pulse Diagram Illustration 8-3: Parallel interface pulse diagram 8.2.2 RS-232-C Serial Interface The PRINTER 700/710 has a standard RS-232-C serial interface, which is compati- ble with most computers and terminals. 8.2.2.1 Connector socket The PRINTER 700/710 has a standard DB-9 serial connector socket.
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8.2.2.2 Plug Assignment Signal Signal Meaning Input/Output free R x d Received data T x d Transmitted data Data Terminal Ready Signal Ground free +12V Clear to Send free Pin 2 Received Data (RxD): Serial transfer of data from the computer to the printer. Pin 3 Transmitted Data (TxD): Serial transfer of data from the printer to the computer system or the terminal (e.g.
Fonts 8.3.1 Terminology A font is a collection of characters and symbols having the same typeface, spacing, size (height), line width and font slant. 8.3.1.1 Typeface Typeface is a set of characters and symbols with a certain design. 8.3.1.2 Serif or Sans Serif Typefaces Serifs are small lines on the top or bottom of a character (so-called “feet”...
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Illustration 8-5: Fixed character spacing Proportional Spacing With proportional character spacing, the spacing depends upon the width of the let- ter. Helv and TmsRm are fonts with proportional character spacing. Illustration 8-6: Proportional character spacing 8.3.1.5 Character Density Character density (pitch) refers to the number of printed characters within a linear inch.
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8.3.1.6 Character Size Character size (character height) refers to the height of a printed capital letter. It is measured in pica points. A point is 1/72 of an inch. The height for both fonts, with fixed and proportional character spacing, is meas- ured in pica points.
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150 corresponds to 150x300 200 corresponds to 150x600 300 corresponds to 300x300 400 corresponds to 300x500 450 corresponds to 300x600 500 corresponds to 500x500 550 corresponds to 500x600 600 corresponds to 600x600 8.3.1.11 Print Direction The print direction refers to the (readable) address position on the print object. It can be turned around 180°.
8.3.2 Character Set A character set consists of characters and symbols, which contain all elements of a language or discipline (country-specific characters), including punctuation marks and numbers. 8.3.2.1 7-Bit Character Set A 7-Bit character set corresponds to definitions of the ”International Standards Or- ganisation“...
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8.3.2.2 8-Bit Character Set In the 8-Bit character set there are 256 characters. Many national characters are available with this. The following is a depiction of the most frequently used 8-Bit character set. Illustration 8-10: 8-Bit character set PC8...
8.3.3 Selection of the Fonts for Printing The fonts are selected via the software or printer commands. Fonts can be used with great precision, in order to lend a print object a specific ap- pearance. Select the fonts that suit best the content of your text. 8.3.3.1 Serif Typefaces The following example shows an address with the Cour12 typeface: Test print...
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Technical Data of PRINTER 700/710 Throughput For the Printer 700: max. 7,000 postcards/hour at 150 dpi For the Printer 710: max. 14,000 postcards/hour at 150 dpi Calculated via 3 lines with 20 characters per line with 3 address lines or 1 ZIP + 4 barcode lines (Courier 12) Printheads Printing process...
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Glossary ASCll: ASCll is the abbreviation for "American Standard Code for Informa- tion Interchange". The printer commands used in this manual have been entered with ASCII characters. Decimal and hexadecimal char- acters can also be used. Barcode: Data for a print object is converted to a one-line, language- and symbol-neutral barcode.
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Data transfer: Data transfer is the transfer of information between the computer and the printer. Character size: The character size is measured in pica points. A point is 1/72 of an inch. DPl: DPI (= Dots Per Inch) is the measuring unit of dots per inch for the image definition.
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Offline: In the offline condition, the printer cannot receive data from the computer. In this condition, settings and programming are carried out on the printer itself. Online: In the online condition, the printer is able to receive data from the computer.
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Serial interface: With a serial interface, the data is sequentially transferred (bit by bit), from the computer to the printer. The connection is made by a RS-232-C socket. Serif font: Serifs are "feet" on Bodoni book type. The typeface Cour is a "serif" font, for example.
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