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Operating Guide Mailing Systems HASLER And Solutions ® America’s better choice HJ 3630 Printing System...
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Products presented in this guide are conform to requirements of directives nbr 2006/42/EG and 2004/108/EG. Hasler has implemented a program for the recycling of worn machines and machines at the end of their lifetime. Contribute in a res- ponsible way to the environmental protection by consulting your retailer internet site, or by contacting him.
4.5.1 Stand-alone operation............32 4.5.2 Operation with one additional Hasler device......32 4.5.3 Operation with several additional Hasler devices ....32 4.5.4 Operation with other, non-Hasler devices ......33 4.5.5 How to activate the emergency stop function ......33 Initial start-up of the device............. 34...
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5.1 How to power-on the device............. 34 5.2 How to install the ink cartridges ..........35 5.3 How to adjust the printer to the material thickness ..... 36 5.4 How to position the material (print media) ......... 37 5.4.1 How to position the material on the transport belts....37 5.4.2 How to set the Offset Paper value ........
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How to read a warning message entry.........159 8.4.2 Additional Error Messages..........166 8.5 Technical Support ..............170 Consumables and Accessories ..........171 9.1 Consumables ............... 171 9.1.1 Standard inks for Hasler address printers ......171 9.1.2 Cleaning Towels ...............172 9.1.3 Ink tray ................173 9.2 Accessoires................174 9.2.1...
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11.10 Ink package ID number ........... 200 11.10.1 ID: 6030206 ..............201 11.11 Declaration of conformity ..........202 12 Glossary ................. 204 13 Index ..................210 Pos: 6 /[Allgemeines]/0.3_Abbildungsverzeichnis [Figure] @ 0\mod_1250599665953_912.doc @ 2745 @ User Manual Version 3.1...
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Table of Figures Figure 1: Lifting the printer..................17 Figure 2: Hasler HJ3630 Overview................18 Figure 3: Side view ....................19 Figure 4: Mounting the paper guide kit ..............20 Figure 5: The operator panel ................... 22 Figure 6: Main display..................... 27 Figure 7: Interfaces....................
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Figure 36: Simult. PrintUnits service print ..............100 Figure 37: Overlapping service print ............... 100 Figure 38: Pattern A ..................... 101 Figure 39: Pattern A with defects................101 Figure 40: Cartridge contacts ................. 102 Figure 41: Pattern B ..................... 102 Figure 42: Pattern C .....................
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Figure 72: White streaks in between two cartridges ..........134 Figure 73: New hardware detected ................. 181 Figure 74: Found New Hardware Wizard ..............181 Figure 75: Device Manager ..................183 Figure 76: Device Properties - Details ..............183 Figure 77: Command Prompt reply OK ..............184 Figure 78: Command Prompt reply NOT OK .............
Introduction In order to ensure both long service life of the HJ3630 and its components, as well as safe conditions of use, we recommend that you read carefully and comply with the operating instructions and safety notes. Always be aware of all warnings and notes that are affixed to or printed on the machine itself.
Pos: 11 /Bedienungsanleitungen/Geräte spezifisch/Drucker/1.4_Ü2_System requirements_ONLY_619 @ 2\mod_1272530190780_912.doc @ 17229 @ 2 1.4 System requirements The Hasler HJ3630 is designed to be used in connection with a PC. To connect the HJ 3630 to the PC one free USB port or one free Ethernet (TCP/IP) port is required. The PC should be an up-to-date model and must have enough processing power and free disk space to run the Hasler Addressing Solutions Software.
Safety notes Prior to initial operation, please carefully read the following instructions for the sake of both your own safety and the printer operating safety. Always observe any warnings and instructions directly attached to the device. Keep this manual available in order to be able to check back at any time.
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Pos: 18 /Bedienungsanleitungen/Geräte neutral/2.1h_Allgemeine Sicherheitshinweise_Hinweis Service @ 0\mod_1242737415895_912.doc @ 1746 @ Please contact your authorized Hasler dealer or service partner, for all questions relating to service and repair. In this way, you ensure the operational safety of your machine.
2.2 Ink safety notice Keep ink cartridges away from children. If you get into skin contact with the ink, immediately clean off the ink under running water. In case ink has entered your eye, immediately rinse it with plenty of water. •...
Pos: 25 /Bedienungsanleitungen/Geräte neutral/3.2_Ü2_Delivery @ 0\mod_1242739526953_912.doc @ 1770 @ 2 3.2 Delivery The Hasler HJ3630 is delivered in appropriate packaging so that it reaches its destination without damage via a regular mode of transport. Transportation and storage should be carried out in suitable condition. That means an ambient temperature between +10°C and +31°C at 20-80% relative humidity (non-...
Use the recessed carrying handles when lifting up the device! Figure 1: Lifting the printer Pos: 27 /Bedienungsanleitungen/Geräte neutral/3.2_Delivery_mit Transportsicherung_AS-960/990/OrbitBase/3060A/2060/Base @ 2\mod_1271945715904_912.doc @ 16957 @ If the printer has to be shipped again, please store the transportation locks and the packaging.
Figure 3: Side view Pos: 30 /Bedienungsanleitungen/Geräte neutral/3.3_Ü2_Assembly @ 1\mod_1264168442358_912.doc @ 10763 @ 3.4 Assembly Pos: 31 /Bedienungsanleitungen/Geräte neutral/3.3.1_Ü3_Connecting the power cable @ 1\mod_1264168527578_912.doc @ 10766 @ 3 3.4.1 Connecting the power cable Pos: 32 /Bedienungsanleitungen/Geräte neutral/5.2b_Warnhinweis Netzkabel @ 0\mod_1246016358876_912.doc @ 1980 @ Power cable Attention! The device may only be used in connection to power outlets with...
FD-13 FD-15/ For a detailed instruction on how to use the Hasler HJ3640 together with the optional FD-13/FD-15 Feeder, please see chapter on page 190 of this manual. Pos: 36 /Bedienungsanleitungen/Geräte neutral/4.0_Ü1_Description of device @ 0\mod_1246003073544_912.doc @ 1919 @ 1...
4.1 Application range Pos: 38 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-3060A/4.2_Anwendungsgebiet_AS-3060A @ 1\mod_1260877220348_912.doc @ 8433 @ The Hasler HJ3630 is an inkjet printer with high font quality. The full print performance is reached by means of two print units. The main field of application is the printing of mass mailings with addresses, graphics and postal elements.
4.3 The Operator Panel Pos: 42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4_Operator_Panel @ 2\mod_1265967728349_912.doc @ 12018 @ Figure 5: The operator panel The operator panel is used to easily activate often required functions and select information from the main display. The operator panel is also used to navigate within the printer menus, in order to change printer and layout settings, run test modes and look up specific printer statistics.
4.3.1 Key panel Below is an explanation of how the different keys of the panel work: Main Function Ok (Online) Turns the printer online and confirms a selection in a menu. Turning the printer online is only possible when the most bottom line is selected in the main display. Cancel (Offline) Turns the printer offline and exits the current menu level.
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Below is an explanation of how the different secondary functions of the arrow keys work: Secondary Function Quick key Arrow up (Test Print) The printer will show you the area in which it will perform the test print. For example PrintArea 103 – 197 mm.
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(Long) The printer will display PAPER WIDTH: (L) and measure the size of the page. The measured size will be shown in the display. Then the printer will display: PLACE PIECE ON BELT TO MEASURE HEIGHT The printer will measure the paper height as described above.
4.3.2 Main Display The main display shows you the most important information about your current print job at one glance. Pos: 45 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4.3_Main_Display_Fixed_Head_6_cartridges_AS3060A/OrbitBase/960/990_ONLY 619 @ 3\mod_1301663239066_912.doc @ 31022 @ J o b C u r r e n t : 1 2 3 4 5 6 7 ←...
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2: Ink costs and ink range This line shows one of the following information: InkCosts/Job: Calculates and shows the cost of ink for the current print job in the set currency. Costs/1000Pg: Calculates and shows the cost of ink per 1,000 pages of the current print job. Pages/Cartr.: Calculates and shows the number of pages you can print, of the current print job, with the remaining amount of ink in the cartridge.
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7: Print direction This line shows the set print direction. Nor The print layout is printed in normal direction. Rev The print layout is printed 180° turned. Please refer to the section “Printer Menu” of this manual, to get more detailed information about print direction (JOB PARAMETERS >...
9: Ink level cartridge The height of the bars, shows the amount of ink left per cartridge. To see the exact percentage of ink left, select one of the bars with the arrow left key. To manually change the amount of ink left in the cartridge, change the value with the arrow up or arrow down keys.
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Accessories for more details) Conveyor Control Serial interface (start, stop & Serial interface to the PC for speed) to a Hasler Base control command, status feedbacks (conveyor) and service purposes. Cannot be used to send print data to the printer.
4.5 Emergency stop connection Pos: 50 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.6b_Sicherheitsschaltung Vorwort_Drucker @ 1\mod_1260879100054_912.doc @ 8462 @ If the Hasler HJ3630 printer is used in connection with other devices like the CSV-810conveyor, the FD-13/FD-15 Feeder or even with upstream or downstream inline devices from other non-Hasler manufacturers, the machines can be connected to ensure a simultan emergency stop.
4.5.4 Operation with other, non-Hasler devices Strapping plug Open 5-pin connection cable 9200561S ‘Out’ The devices works only when the input to pin 1 and pin 2 4141957N are closed. The input signal must be potential-free (dry contact only, no voltage).
Initial start-up of the device Pos: 55 /Bedienungsanleitungen/Geräte spezifisch/Drucker/5.0_print_first_test_page @ 1\mod_1263302633152_912.doc @ 10181 @ This section describes all the necessary steps to print the first test page with your Hasler HJ 3630. Pos: 56 /Bedienungsanleitungen/Geräte neutral/5.2d_Ü2_How to power-on the device @ 0\mod_1250856526091_912.doc @ 2869 @ 2 5.1 How to power-on the device...
5.2 How to install the ink cartridges Pos: 59 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-3060A/5.2a_Installing the ink cartridge_notes_AS-3060A_AS-2060 @ 1\mod_1261387553912_912.doc @ 10021 @ To insert the ink cartridges, please set the printer into Offline mode. Afterwards select EXCHANGE CARTRIDGE in the QUICK MENU menu and confirm with the key.
Do not touch the contacts or the nozzle plate of an ink cartridge. This may lead to reduced print quality. Ink cartridges We recommend to use only supported Hasler inks in connection with this printer. Refilled ink cartridges may result in bad printing quality and may damage the printer.
Pos: 63 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-3060A/5.4.1_Ü3_Position_of_the_material_on the _transport_belts @ 1\mod_1264415508671_912.doc @ 10857 @ 5.4.1 How to position the material on the transport belts To ensure a safe transport of your materials, it is necessary to feed them onto the Hasler HJ 3630 according to the following instructions.
Positioning of Paper formats larger than 115 mm / 4.5” (across the transport direction) formats larger must be positioned so that they cover at least two complete rows of than 115 mm suction holes. / 4.5” height Figure 12: Positioning of larger formats Completely cover row of suction holes Make sure that your material always covers a row of suction holes completely and therefore rests on the next belt as well.
Figure 14: Incorrect positioning Pos: 64 /Bedienungsanleitungen/Geräte spezifisch/Drucker/5.4.2_Ü3_Setting_the_Offset_Paper_value_AS-3060A @ 1\mod_1260881168133_912.doc @ 8503 @ 3 5.4.2 How to set the Offset Paper value To correctly position the print units, and therefore the print layout, on the material, the printer needs to know the exact position of the material running through the printer. This position can either be set directly at the printer or in the PC software used to send the data to the printer.
5.6 Width and height measurement of the print media The printer permanently controls the size of the fed products. Therefore the Hasler HJ 3630 needs to know the dimension of the paper at the beginning of a new print job. The dimension can either be measured manually or be send by a software applications.
Depending of the direction in which the products are fed into the printer, it could become necessary to turn the direction of the printed image by 180°. The Hasler HJ3630 has a built-in feature that automatically turns the printed image by 180°. This adjustment can either be set directly in the printer menu, in the software application used to send the data to the printer or in the printer driver.
Test print troubleshooting: • The test printout shows little gaps or thin white lines. Some print nozzles may be clogged. Please use the CLEAN HEADS function to purge the nozzles. You may also clean the nozzles using a cleaning cloth. Please see chapter 8.1.2 How to clean an ink cartridge, on page 118 for further information.
Printer menu (firmware V4.8) Pos: 72 /Bedienungsanleitungen/Geräte spezifisch/Drucker/6.0_Introduction_Printer_Menu @ 2\mod_1265890955551_912.doc @ 11914 @ This chapter provides an overview of the menu structure of your Hasler printer, as well as a description for each single item of the menu. The index below shows the pages numbers for each item of the menu, as well as the structure of the printer menu.
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PRINT MIRRORED ................66 TEXT ROTATION ................67 PC PROGRAM..................68 CENTAUR SEARCH................68 UNIT of MEASUREM................68 SERIAL Base ..................68 ENCODER CALIBRATION ..............69 COMMUNICATION ................69 PAGE DATA SIZE................70 INK ........................70 SET INK TYPE ..................70 RESET INK LEVEL................
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QUICK MENU The Quick key opens the following menu: Pos: 73.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6001_PRINTER RESET_FW_4.8 @ 3\mod_1287746467437_912.doc @ 27909 @ PRINTER RESET The PRINTER RESET process is used when a print job needs to be cancelled. This process will clear the PC's spooler by first accepting all print data being sent from the PC application, deleting them and then resetting the printer internal buffer.
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CLEAR PRINT QUEUE Selecting CLEAR PRINT QUEUE will delete all print data within the printer buffer. It will not delete any print data waiting to be sent from the PC application during a print job. • Select CLEAR PRINT QUEUE in the QUICK MENU and hit the Ok key.
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PAPER MEASUREMENT The printer will measure the width and the height of the paper. By pressing the Ok button, the printer will start the measurement. The printer will first measure the width of the paper in transport direction. Afterwards turn the sheet by 90 degree and let the printer measure the paper height.
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TEST PRINT The printer will do test prints with the set test pattern. To see which pattern is set go to the menu SERVICE > SELECT TEST PATT. Please hit the Cancel key to stop the printer. • Select TEST PRINT in the QUICK MENU and hit the Ok key.
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SPEED MEASUREMENT The printer will start a paper run with the current speed setting. In the display the actual measured transport speed will be shown in mm/s (millimetres per second) and (feet per minute). This function is used to check the set transport speed. •...
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MAIN MENU The Home key opens the main menu. Here you can access the following menus: PRINTER CONFIG. JOB PARAMETERS SERVICE LANGUAGE SETTING Pos: 73.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_1000_Menü_Drucker_PRINTER CONFIG. @ 0\mod_1253108079366_912.doc @ 3374 @ User Manual Version 3.1...
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PRINTER CONFIG. This menu provides access to the following features. Pos: 73.18 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_1100_MAINENANCE @ 0\mod_1254483965167_912.doc @ 4041 @ MAINTENANCE Pos: 73.19 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1104_CLEANING_CYCLE_AS-2060/AS-3060A @ 0\mod_1254813903597_912.doc @ 4273 @ CLEANING CYCLE Here you can set the number of pages after which the printer performs a cleaning cycle. This means that the printer will stop printing and move the print units to the cleaning position and perform the cleaning.
KEEP ALIVE Here you can turn on the KEEP ALIVE maintenance function. This function helps to prevent the ink from drying inside the nozzles of the cartridge. During print jobs it can happen that some parts (nozzles) of an ink cartridge are not used on every page.
DISTANCES The DISTANCES menu is used to provide the printer with the physical distances between the different components in the system. Pos: 73.24 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1201_Position Unit1_AS-3060 @ 0\mod_1254814191223_912.doc @ 4268 @ POSITION UNIT1 Here you can set the print position of unit U1 in relation to the edge of your material (reference edge see Figure 17).
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POSITION UNIT2 The print position of unit U2 can be set here in the same way as described for unit U1. The option “linked” sets the print area of unit U2 “below” the print area of unit U1. Option Note value[mm]/[inch] Position for print unit linked...
Figure 18: Offset paper I Enter the read value in the menu. 0, 1, ..., 317, 318 mm Default: 140 mm / 5.51” PC Software In the most cases this value OFFSET PAPER is configured by the PC Software. Figure 19 below shows how the offset paper setting works in combination with the positions of the print units.
Figure 19: Offset Paper II Pos: 73.28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_Nicht "Lock"-bar @ 0\mod_1254823525509_912.doc @ 4313 @ When using a software application that was designed to control this feature (e. g. Flexmail, BulkMailer), this configuration will be overwritten with the settings of the software. In this case use the software options to configure the printer.
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ADJUSTMENTS Pos: 73.31 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1301_ADJUSTMENT ENCODER_ONLY_619 @ 1\mod_1260952862269_912.doc @ 8604 @ ADJUSTMENT ENCODER Menu active This menu is only shown (active) in the menu, when PRINTER CONFIG. > BOOT DEFAULTS > ENCODER CALIBRATION is set to on. This feature is used to set a calibration value for the encoder. The encoder captures the movement of the transport system.
Figure 20: Adjustment of encoder necessary How to adjust the encoder: • Select PRINT REFERENCE and print the reference print. Please note that this is a reference print. It will always be printed without any calibration values and will therefore not change. Material size A material with a minimum size of 297 mm respectively 11”...
Figure 22: Adjusted encoder Pos: 73.32 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1302_ADJUSTMENT GAP @ 0\mod_1254831272021_912.doc @ 4329 @ ADJUSTMENT GAP Pos: 73.33 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130205_PRINT GAP PATTERN @ 2\mod_1266823817749_912.doc @ 12353 @ PRINT GAP PATTERN In the menu you can start the printing of the gap correction print pattern (see Figure 23). This pattern helps you to determine which value to enter in the GAP U1-U2 menu to achieve an exact vertical alignment of two print units.
Figure 24: Sample PRINT GAP PATTERN To perform this print pattern, all ink cartridges must be inserted in the printer. Pos: 73.34 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130201_GAP_U1-U2 @ 1\mod_1260969800534_912.doc @ 8621 @ GAP U1-U2 To ensure seamlessly transition between the print areas of each unit, their vertical positions can be calibrated.
ADJUSTMENT STEPS Pos: 73.36 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130301_PRINT CORR. PATT._Systeme @ 1\mod_1255700246238_912.doc @ 6673 @ PRINT CORR.PATT. This correction pattern is a test printout which allows the user to detect easily the right correction offset. By pressing the Ok key, the printer asks for the available paper source. After choosing between the options “Feeder”...
CORR. U1-U2 To ensure the best possible alignment between the print areas of unit U1 and U2, their relative horizontal print positions can be calibrated. This adjustment becomes necessary if there are small offsets in the vertical lines between two print units. The correction values can be adjusted in a range between +50 and -50.
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CORR. U1 C1-C2 Here offset values between the cartridge C1 and C2 of print unit U1 can be set. The correction function is comparable to that of the menu item “CORR. U1-U2”. The correction values can be adjusted in a range between +24 and -24. One step = 0.08 mm ( ’’).
ADJUST TOF The “Top of form” (TOF) sensor or paper sensor detects the edge of every fed paper and controls the timing of the print heads. To ensure a correct positioning of the printed image an adjustment value is set in this menu. To make an adjustment press Quick (Test Print).
BOOT DEFAULTS All settings made in this menu apply for all print jobs and are retained after switching off the printer. • Select BOOT DEFAULTS in the PRINTER CONFIG. menu and hit the Ok key. You will be presented the following choices: Pos: 73.47 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_BOOT DEFAULTS settings remain after printer reset @ 2\mod_1275288488760_912.doc @ 17703 @ BOOT DEFAULTS settings remain after printer reset The settings in the BOOT DEFAULTS menu cannot be changed by...
You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Hasler dealer for further information. The ability to add "Feature updates” is only available with Firmware V4.4 or higher.
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PC PROGRAM Some applications require that you set this option to special. Option Note standard For Microsoft Windows applications special For Cobra, Oracle user Default: standard Pos: 73.52 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1505_CENTAUR SEARCH @ 0\mod_1254908700212_912.doc @ 4767 @ CENTAUR SEARCH Here you can set if the printer should search for the CENTAUR Bulk Ink System every time the printer is turned on.
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ENCODER CALIBRATION Here you can turn on or off the manual calibration of the encoder. This menu must be set to on in order to be able to use the menu ADJUSTMENT ENCODER. Option Note The manually entered calibration value will be used. The printer’s factory default calibration will be used.
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Here the used ink type has to be selected. The listed parameters are optimized for the different Hasler inks. The parameters directly affect the electrical signals from the printer to the cartridge and are important for a correct ink drop formation.
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Please read the additional operation instructions for this ink typ. u USER INK Not optimized default parameter. This parameter can be used for all not Hasler approved inks. Default: d BLACK DYE Always set the ink type according to your actually used ink! The different parameters are optimized for these types.
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INK COST CONFIG. This feature is used to set all parameters required for the InkCosts/Job, the Costs/1000Pg and the Pages/Cartr. counters. Parameter Note COSTS/CARTRIDGE Here you can enter the cost per ink cartridge. Default: 0 CURRENCY Here you can choose which currency symbol is shown in the display: €...
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PREWARMING CARTR. With this option activated, the printer will send a preheat pulse to all nozzles of the cartridge, right before starting a print job. This function avoids cold starting of the printhead. The cartridge instantly gets heated up and the quality of the first print impulses will be improved. on, All Units Default: on Pos: 73.66 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_Nicht "Lock"-bar @ 0\mod_1254823525509_912.doc @ 4313 @...
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REPLACE BulkInk Before exchanging an ink tank of the CENTAUR device, you must switch to OFFLINE in this menu. ONLINE, OFFLINE Default: ONLINE Only ink tanks above which the red LED is on may be exchanged! Exchanging an ink tank when the red LED is off (ink tank is used) can destroy the ink tank and the CENTAUR system.
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SET PAP.TOLERANCE Use this feature to set the tolerance of the measured paper length. The tolerance can be varied in nine steps, from 8 mm up to 70 mm (0.31” up to 2.75”). If one sheet of paper exceeds this tolerance level, the printer will stop and display an error message. This value is important for detecting paper jams or double sheets inside the printer.
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BEEPER Here you can adjust the acoustic warn signals (beeper) of the printer. Option Note No acoustic warnings. short Acoustic warning by a short beep signal (2 s). large Acoustic warning by a continuous beep signal. Press any button to switch it off. interm.
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”trig. ext. device“ are not factory-provided features and are only available by feature update! You can check the available features in the SERVICE > CONFIGURAT. INFO menu. Please contact your authorised Hasler dealer for further information. Pos: 73.80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1803_RELAY1 OUTPUT_AS-3060A/2060_ONLY @ 2\mod_1270648352682_912.doc @ 14397 @ Relay 1 OUTPUT This feature is used to assign different output functions to the “Relay 1”...
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downstream from the printer. on serial belt SET TIME[s] on 3rd party belt on serial belt SET TIME[s] Use this setting when the dryer is mounted on a serial connected conveyor. The dryer will be turned off when a stop of this conveyor is detected by the printer.
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IN 2 INPUT Can be used to send signals to the printer from external devices. Pos: 73.84 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1807_FEEDER CTRL. MODE @ 1\mod_1258988414994_912.doc @ 7603 @ FEEDER CTRL. MODE This feature is used to set how a connected feeder is controlled by the printer. Option Note standard...
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There are different possible applications that can be realized using this function. All have in common that coded information is read by an sensor device (barcode scanner, camera, RFID scanner, ...), and afterwards printed on the matching product. For detailed information about this functions, please contact your local Hasler dealer. Option Note...
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You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Hasler dealer for further information. Pos: 73.87 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_2000_Menü_Drucker_JOB PARAMETERS @ 0\mod_1253111357161_912.doc @ 3393 @...
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JOB PARAMETERS This menu provides access to the following features. Pos: 73.88 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_2100_2101_PRINT_QUALITY @ 0\mod_1254485113011_912.doc @ 4075 @ PRINT QUALITY Here you can set the print quality, the resolution in dpi (dots per inch) the printer will use. Each of the eight print quality settings consist out of two numbers, one before the x and one after, e.g.
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TRANSPORT PARAM. Pos: 73.91 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2201_PAPER SPEED_Only_AS-3060/OrbitBase/2060 @ 1\mod_1259769376423_912.doc @ 8081 @ PAPER SPEED This feature is used to set the speed of the material transportation. Note that the speed of the transportation determines the level of print quality which can set. See table below. Option Possible print quality (dpi) 2000 mm/s...
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SEPARATION Here the paper separation can be adjusted. The gap between two sheets of paper can be varied in eleven different steps. It can be useful to increase this level, if paper jams occur many at a time (sometime when working with very slippery papers). This options works only with feeders which can be speed controlled by the print system.
PAUSE CONFIG. Use this feature to set the behaviour of the transport belt when a pause sequence was received by the printer. The pause sequence is used for e.g. post code or batch sorting. Option Note Stop Belt The transport belt will stop when a pause sequence is received by the printer.
PAPER SIZE This feature is used to choose between different predefined paper formats. To use different paper dimensions, please use the “PAPER MEASUREMENT” function (Quick menu or key combination Quick + Excecutive, Letter, Legal, Ledger, A3, A4, A5, A6, Monarch, C10, Intern.DL, INSD, C4, C5, C6, B4, B5, B5JIS, Card1, Card2, Hagaki, User Pos: 73.103 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2303_LEFT MARGIN_Fixed Head @ 0\mod_1254914048389_912.doc @ 4871 @ LEFT MARGIN...
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CHARACTER SET This feature is used to set different 7 and 8-bit character sets according to the country- specific notation. PC8 (PC-8), Rom8 (Roman8), P850 (PC-850), ECMA (ECMA-94 Latin 18), P8DN (PC-8 Denmark/Norway), ICEL (ICEL), P852 (PC-852), P860 (PC-860), P857 (PC-857), Lat5 (Latin-5), USA7 (ASCII USA), UK7 (ASCII UK), Fra7 (ASCII France), Ger7 (ASCII Germany), Ita7 (ASCII Italy), Spa7 (ASCII Spain), Den7 (ASCII Denmark), Nor7 (ASCII Norway), Swed7 (ASCII Sweden), SwN7 (ASCII Sweden/Names), Por7 (ASCII Portugal)
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PAPER SENSOR Here you can adjust the behaviour of the paper sensor. Option Note The paper sensor (also Top of Form (TOF) sensor) detects the front edge and the rear edge of the material. In this setting the paper sensor is active over the complete length of the material.
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DOS MODE Pos: 73.112 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2701_LINE MODE @ 0\mod_1254915736970_912.doc @ 4987 @ LINE MODE This feature is used to set a number of lines that separate one page (address) from the next. 0 to 36 Default: 0 Pos: 73.113 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_Plain text output only @ 2\mod_1268922052172_912.doc @ 13590 @ Plain text output only When using a modern Microsoft Windows computer with layout software like "Flex Mail"...
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SERVICE This menu provides access to the following features. Pos: 73.116 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3100_SELECT TEST PATT. @ 0\mod_1254837069267_912.doc @ 4613 @ SELECT TEST PATT. Pos: 73.117 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3101_SELECT TEST PATT. @ 0\mod_1254916093984_912.doc @ 5059 @ You can choose between two default test patterns. One of these patterns will be printed when you perform a test print (Quick key + Arrow up key).
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The printer will test its internal memory. Pos: 73.122 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3204_Ram Contin. @ 0\mod_1254915740236_912.doc @ 5007 @ Ram Contin. The printer will test its internal memory. Pos: 73.123 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3205_NV-Ram Cont. @ 0\mod_1254915736642_912.doc @ 4983 @ NV-Ram Cont. The printer will test its internal memory.
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You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Hasler dealer for further information. Pos: 73.130 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3234b_Cartridges_Fixed Head @ 0\mod_1254916801839_912.doc @ 5099 @ Cartridges This test checks the electronically connections between cartridge mountings and printheads.
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Pos: 73.131 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3235_Prewarming @ 1\mod_1255684370577_912.doc @ 6659 @ Prewarming The Prewarming function of the printer will be checked in this test. Afterwards the printer should display the “PREWARMING:” status. Pos: 73.132 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3236_PEN Board @ 1\mod_1255684373658_912.doc @ 6663 @ PEN Board This test will check the circuit (PEN) boards that are integrated in the print units.
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Serial Ports Here you can check to the serial connection to the feeder, conveyor and the Centaur bulk ink supply. Pos: 73.138 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3241_LED/ Beeper @ 0\mod_1254916802136_912.doc @ 5103 @ LED/Beeper Here you can check if all the LEDs of the display and the beeper work correctly. When performing this test the printer will run through the following cycle: ALL LED's OFF LED ONLINE ON...
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Feeder : Shows the firmware version of the connected feeder. For example: 2.22 This menu is only shown when a feeder is detected by the printer. Pos: 73.145 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3306_BELT REV. @ 0\mod_1254916794417_912.doc @ 5075 @ Belt rev. Shows the firmware version of the serial connected conveyor. For example: S5.11 This menu is only shown when, a serial connected, conveyor is detected by the printer.
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USB rev.: Shows the firmware version of the installed USB chip. For example: 1.0.01 Pos: 73.150 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_2_PCBA:_ONLY_619 @ 3\mod_1282296399850_912.doc @ 26966 @ PCBA: Shows the part number of the installed PCBA (Printed Circuit Board Assembly). For example: 92xxxxxX Pos: 73.151 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_3_Batch:_ONLY_619 @ 3\mod_1282296403447_912.doc @ 26982 @ Batch: Shows the batch number of the installed PCBA (Printed Circuit Board Assembly).
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You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Hasler dealer for further information. Pos: 73.161 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3314_P.MIRROR: @ 0\mod_1254917750360_912.doc @ 5175 @...
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Pos: 73.166 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3318_INK PCK: @ 0\mod_1254917750766_912.doc @ 5179 @ Ink pack: The “ink package” is a set of optimized parameters for the different Hasler inks. New inks may require an update of this package. You can check which version is installed on your machine (ID-number).
SERVICE PRINT Pos: 73.168 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3401_Alignment Horiz. @ 0\mod_1254916087046_912.doc @ 5019 @ Alignment Horiz. The device will print a special test pattern that shows the horizontal alignment of the print swathes. This is just for test purposes, adjustments can be made in the menu PRINTER CONFIG.
Figure 36: Simult. PrintUnits service print Pos: 73.172 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3407_Overlapping @ 0\mod_1254916094281_912.doc @ 5063 @ Overlapping This service print is used for assembly control and service purposes. Figure 37: Overlapping service print Pos: 73.173 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3409_Cartr. Print Patt_Fixed_Head @ 0\mod_1254916087718_912.doc @ 5027 @ User Manual Version 3.1...
Cartr. Print Patt The printer will print three different patterns which help you to asses the condition of each cartridge. Depending on the printer model these patterns are printed onto a different number of pages. • Pattern A visualizes the condition of each cartridge contact for every cartridge in a grid patter (see Figure 38 below).
Cartridge contacts Nozzle rows Figure 40: Cartridge contacts • In print pattern B, every nozzle of each cartridge prints a small dot. Interruptions in the line of dots indicate clogged nozzles. Figure 41: Pattern B • Pattern C is used for assembly control and service purposes. User Manual Version 3.1...
Figure 42: Pattern C Pos: 73.174 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3410_Print char. set @ 0\mod_1254837948450_912.doc @ 4637 @ Print char. set The printer will print the currently selected printer internal character set. Figure 43: Sample character set print Pos: 73.175 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3500_3501_3502_SETTING DUMP @ 0\mod_1254837073673_912.doc @ 4633 @ User Manual Version 3.1...
SETTING DUMP Here you can print the setting dump. The setting dumps lists all printer settings for each setting number. The currently used setting is marked with ******. In the top right corner you will find the page number of the current page as well as the total number of pages (see Figure 44).
INPUT BUFFER DUMP Here you can either print the input buffer of the printer or send it to a PC via the serial interface. The input buffer of the printer contains all data (control sequences, text, graphics) received by the printer. In the case of problems, the input buffer provides useful information.
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LANGUAGE Here you can select one of the following languages for the printer menu. English Deutsch Francais Italiano Espaniol Chinese* * only available in the Asian version. Pos: 73.181 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_5000_Menü_Drucker_SETTING @ 0\mod_1254483917964_912.doc @ 4037 @ User Manual Version 3.1...
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SETTING For Microsoft DOS applications, individual printer configurations can be created and stored as a setting in the printer. The setting No. 0 is reserved for the factory setting. Here, no modifications can be executed. The settings No. 1 to No. 9 may be set individually. The modifications will be automatically saved for the selected setting number.
7.1 How to install the printer driver 7.1.1 Windows XP and Windows Vista 1. Insert the • Insert the Hasler CD-ROM in the CD drive of your PC. driver CD-ROM 2. Connect the • Make sure that your printer is turned off.
During the installation, the Wizard might prompt that the driver is not approved by Windows. Please continue the installation by clicking on “Continue Anyway” 7.1.2 Windows 7 1. Insert the • Insert the Hasler CD-ROM in the CD drive of your PC. driver CD-ROM User Manual Version 3.1...
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2. Connect the • Make sure that your printer is turned off. PC to the • Connect the printer with the USB cable to your PC. printer • Turn on the printer. Check if the printer shows OnlinUSB in the bottom line of the main display.
• Select your CD-ROM drive and then click on “Next”. Let the Wizard Wizard look for appropriate drivers. Choose the driver for your Hasler printer and click on “Next” (see Figure 51). • Windows will now locate and install the driver. After the procedure the printer is ready to use.
7.2 How to use the USB interface Start the the printer driver installation first Please make sure to start the installation the printer driver before you connect to the printer to the PC! See chapter 7.1 on page 105 for a description of how to install the printer driver.
7.3.1 Adding a TCP/IP port to a printer driver 1. Modify the • Open “Devices and Printers” on your PC (START > Control Panel > existing Hardware and Sound). printer driver • Select your printer and click on it with the right mouse button and select “Printer properties”...
Correct IP address syntax Don’t enter the unnecessary “0” digits of the IP address in the properties window. If the IP address is not entered correct, the PC cannot establish a connection to the printer. Example: NOT correct: 192.168.005.008 Correct: 192.168.5.8 3.
Figure 58: Address printer port settings Pos: 74.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.2.1_Ü3_Connecting the printer to a network_ONLY_619 @ 3\mod_1289307329445_912.doc @ 28163 @ 344 7.3.2 Connecting the printer to a local area network Configuration of network settings To connect the printer to a LAN it is necessary to perform certain configurations on the server of your LAN.
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Port number The default port 9100 is commonly used by printers. Please make sure that this port is not blocked in your LAN or use a port number that is accessible in your LAN. IP Address Please enter an IP address that is valid with your LAN. Subnet Mask Please enter the Subnet Mask of your LAN.
3. Configure The printer is set to a fixed IP address LAN settings • Please check that the printer’s IP address is valid within your LAN. (server settings) • Please check that the printer’s IP address is not already used in your LAN.
Figure 60: Test of fix IP (ping test on server) 4. Configure • It is not necessary to change any network settings on the PC used network to send data to the printer, given that the PC is working within the settings (PC) same LAN as the printer.
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3. Enter/ • Set the values for Port Number, IP Address, Subnet Mask and change the Gateway IP Address according to your needs or leave the default default values. settings Port Number: 9100 IP Address: 192.168.50.180 Subnet Mask: 255.255.255.0 Gateway IP Address: 192.168.50.180 •...
• Click onto “OK” and wait until the connection to the printer is established. Figure 61: Local Area Connection Properties Figure 62: TCP/IPv4 settings 5. Install and • Install and configure the printer driver for your printer model as configure the described in chapter 7.1 on page 105.
Service Pos: 76 /Bedienungsanleitungen/Geräte neutral/8.1_Ü2_Maintenance and support @ 0\mod_1251203636132_912.doc @ 3106 @ 2 8.1 Maintenance and support Pos: 77 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.1.1_Ü3_Cleaning the printer_AS-2060/3060/AS-OrbitB @ 1\mod_1261065298883_912.doc @ 8971 @ 3 8.1.1 How to clean the printer Cleaning Before the cleaning of the printer, it has to be disconnected from the power outlet.
8.1.2 How to clean an ink cartridge Damage to the ink cartridge Wrong cleaning leads to damaged ink cartridges and bad print quality. Please stick to the described cleaning instructions of this User Manual. Please do not use chemical solvents or any cleaning agents. Furthermore do not use paper towels, toilet paper, sponges, dry cloths or any other textiles with small abrasive fibers for the cleaning of the cartridge nozzles.
Contacts Nozzle plate Figure 63: Cleaning the nozzle plate Figure 64: Nozzle plate and contacts Pos: 80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.1.x_Ü3_Cleaning_the_pen_board_contacts @ 2\mod_1265722269294_912.doc @ 11770 @ 3 8.1.3 How to clean the pen board contacts Cleaning the When exchanging ink cartridges, it may happen that ink from the ink pen board cartridges is smeared onto the contacts of the pen boards.
Figure 65: Pen board contacts Pos: 81 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.1.x_Ü3_How to clean the service station_General introduction @ 2\mod_1278312940706_912.doc @ 23821 @ 3 User Manual Version 3.1...
8.1.4 How to clean the service station The service station is the collection of mechanisms in the that maintains the ink cartridges to ensure their proper performance. Each service station performs the following services: • Capping the nozzles of the ink cartridge. Capping the ink cartridge protects the cartridge from drying out and contamination.
Wipers Caps Figure 66: Removing the ink tray plate Replace the ink tray or clean it. To clean it rinse the ink tray with warm water until all ink residues are gone. Then dry the ink tray with a cloth. Dampen a cloth with distilled water and clean the wipers until they are clear of any ink accumulation.
Figure 68: Locking the ink tray plate Close the transparent cover and press the green emergency release button. Then press the Ok key to move the print units into their capping position. Pos: 83 /Bedienungsanleitungen/Geräte neutral/8.2_Ü2_Troubleshooting @ 0\mod_1251203477457_912.doc @ 3102 @ 2 User Manual Version 3.1...
8.2 Troubleshooting Pos: 84 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Troubleshooting (all printers)/8.2a_Ü3_The device cannot be turned on @ 3\mod_1280834344948_912.doc @ 24470 @ 3 8.2.1 The device cannot be turned on Condition Problem Solution The device cannot be turned The power is cut or the fuses Check the correct connection on and gets no power.
Pos: 87 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Troubleshooting (all printers)/Printing/8.2.2_Ü3_Printed_elements_positioned_incorrectly_AS-3060A/AS-2060/AS-OrbitBase @ 2\mod_1264754046585_912.doc @ 11080 @ 3 8.2.4 Printed elements positioned incorrectly Condition Problem Solution Texts or other elements are The settings for the offset Check that the exact position not located in the paper value and print unit of the material on the belt is appropriate position on the positions are incorrect.
8.2.6 Ink on transport belt after test print Condition Problem Solution Ink is printed onto a The material is too small or it Use a large enough material transport belt when is not fed in the correct (min. height 77 mm / 1.5”) to accommodate the test performing a test print or position.
8.2.8 The printer doesn't detect a connected Feeder Condition Problem Solution The printer does not A connection between the Make sure to first switch on establish a connection and printer and the Feeder the Feeder and second to does not control the couldn’t be established.
8.2.9 How to proceed with a print job after an error Condition Problem Solution An error occurred during a Depending on the error Eliminate the error as print job. Print job stopped messages. Please check described in chapter 8.4.2 and the printer went offline. corresponding error code in Additional Error Messages.
8.2.10 White streaks in printed text or graphic Condition Problem Solution White streaks show up in Ink dried in the nozzles or Always store the ink printed text or graphics (see cartridge malfunction. cartridges in an airtight box. Figure 72). Perform a Clean Heads print by pressing the Quick Arrow down...
8.2.11 White streak in printed text or graphics (in between cartridges) Condition Problem Solution White streak shows up in Ink dried in nozzles Check if this is actually the printed text or graphics. The problem. solution white streak is located in chapter 8.2.10, on page 127.
9.1.1, on page 164). Vary the material-ink combinations. If available, use an infrared light dryer (ask your local Hasler dealer). Pos: 97 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.2.x_Ü3_How to reset the printer @ 1\mod_1263547335243_912.doc @ 10311 @ 3 8.2.13 How to reset the printer To reset the printer to the factory settings, you have to start the printer in a special mode.
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Default Reset (resets all settings): Turn off the printer Press AND hold the following key: Home Turn on the printer Keeping holding the Home key until the printer shows Printer XXX Default Reset Release the Home key and the printer will be ready to use. Mechanical settings Make sure to re-enter all required mechanical settings (e.g.
8.3 Error Messages Pos: 99 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read an error messages entry @ 2\mod_1277217445578_912.doc @ 18851 @ 3 8.3.1 How to read an error message entry • Protocol code: Three digit number that is sent by the printer via the serial interface when this error occurs.
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Protocol Display message Cause code PAPER JAM OR WRONG PAPER Expected paper size exceeded WIDTH! CODE: 02 Elimination • Check for paper jam • Check paper position on vacuum belt (see chapter X) • Check for double feed papers • Check for varying paper sizes •...
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Protocol Display message Cause code PAPER TOO SMALL OR WRONG Expected paper size too small PAPER WIDTH! CODE: 03 Fixed Head Printer with one Elimination • Measure actual paper size print unit: • Compare paper size in • If your material is pre- transport direction with size printed on the reverse side set in printer...
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Protocol Display message Cause code INCREASE THE GAP! Ok TO Gap between two products is too CONTINUE! small or malfunction of paper sensor CODE: 05 Printer with separate feeder: Elimination • Check separation system • Decrease the speed of the •...
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Pos: 100.9 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/10a_BELT_MOTOR_JAM_AS-OrbitBase_3060A_2060 @ 2\mod_1265617793005_912.doc @ 11302 @ Protocol Display message Cause code BELT MOTOR JAMED! The movement of the transport belt is rough-running CODE: 10 Turn off and disconnect the Elimination • Check if any paper is stuck machine from the power supply under the belt before trying to eliminate this...
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Protocol Display message Cause code CHECKSUM ERROR MAKE Error in buffered RAM DEFAULT RESET CODE: 13 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 100.14 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/14_CHECKSUM_ERROR_! @ 2\mod_1265896733283_912.doc @ 11938 @ Protocol Display message Cause...
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Protocol Display message Cause code CHECKSUM ERROR ! RESET Error in buffered RAM PENVALUES CODE: 17 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 100.18 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/18a_CHECKSUM_ERROR_!_BDR ONLY! @ 2\mod_1265896785113_912.doc @ 11974 @ Protocol Display message Cause...
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Pos: 100.21 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/21_UNPRINTED_ADRESSES!_FINISH_THE_JOB @ 2\mod_1265618418236_912.doc @ 11320 @ Protocol Display message Cause code Address has not been UNPRINTED ADDRESSES!FINISH completely printed THE JOB CODE: 21 Elimination • Do not carry out any modifications in the printer menu during the print job Pos: 100.22 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/22_PROGRAM_ERROR_MAKE_DEFAULT_RESET @ 2\mod_1265618469973_912.doc @ 11323 @ Protocol Display message...
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Pos: 100.25 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/25_CHECK_CARTRIDGE(s)_HIT_OK_TO_CONTINUE @ 2\mod_1265618631465_912.doc @ 11332 @ Protocol Display message Cause code Cartridge no. # of print unit no. CHECK CARTRIDGE(S) START TO # is not inserted CONTINUE CODE: 25 Elimination • Insert missing cartridge(s) • If a cartridge is inserted: Turn off the machine and then take out the cartridge and clean the contacts on the...
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Protocol Display message Cause code Motor controller damaged FEED MOTOR CONTROLER FAULT! CALL SERVICE! CODE: 27 Elimination • Call service Pos: 100.29 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/28_ERROR_PEN_BOARD#_CHECK_CABLE_OR_BOARD @ 2\mod_1265618803191_912.doc @ 11344 @ Protocol Display message Cause code Error on the pen board ERROR PEN BOARD CALL SERVICE CODE: 28...
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Protocol Display message Cause code Board – Firmware – PCB do not PRINTER ERROR WRONG match BOARD/FIRMWARE CODE: 31 Elimination • Load the correct firmware version Pos: 100.33 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/32_MACRO_LOADING_ERROR_RAM_MEMORY_IS_FULL! @ 2\mod_1265619042535_912.doc @ 11356 @ Protocol Display message Cause code Insufficient memory for the MACRO LOADING ERROR RAM...
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Protocol Display message Cause code Wrong paper width during paper PAP. WIDTH TOO SMALL MIN. size measurement or at job VALUE: start from PC CODE: 35 Elimination • Check if the paper size is • Check if the paper sensor within the printer triggers before the rear edge specifications...
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Protocol Display message Cause code The position for print unit # is WRONG POSITION U1 HIT Ok TO outside of the maximum print CONTINUE! area of the printer. Either the CODE: 39 values in the printer or the values sent from the PC are not valid.
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Protocol Display message Cause code Emergency button at the serial EMERGENCY BUTTON FEEDER! connected feeder is pressed CODE: 42 Elimination • Release the emergency button and press the green emergency release button Pos: 100.43 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/43_EMERGENCY_BUTTON_BELT! @ 2\mod_1265619737542_912.doc @ 11392 @ Protocol Display message Cause...
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Protocol Display message Cause code ERROR in the SMC1 module ERROR SMC1 RESET THE PRINTER! CODE: 47 Elimination • Reset the printer • Call service Pos: 100.47 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/48_ERROR_SCC_RESET_THE_PRINTER @ 2\mod_1265619936371_912.doc @ 11405 @ Protocol Display message Cause code ERROR in the SCC module ERROR SCC RESET THE PRINTER! CODE: 48...
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Pos: 100.50 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/51_FONT_LOADING_ERROR:_RAM_MEMORY_IS_FULL @ 2\mod_1265620546317_912.doc @ 11420 @ Protocol Display message Cause code Insufficient memory for the font FONT LOADING ERROR RAM MEMORY IS FULL! CODE: 51 Elimination • Reduce number of fonts used in print job Pos: 100.51 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/52_FONT_LOADING_ERROR:_WRONG_DATA/TIMEOUT @ 2\mod_1265620582349_912.doc @ 11423 @ Protocol Display message Cause...
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Protocol Display message Cause code Undefined or faulty data were ERROR PRINT DATA CHECK THE detected by the printer PRINTOUT CODE: 54 Elimination • Check if the data cable is • Try to run the print job from connected correctly at the a different PC printer and at the PC •...
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Protocol Display message Cause code No BulkInk cartridge is inserted SWAP UNIT(S) EMPTY or both BulkInk cartridges are CODE: 58 empty Elimination • Exchange the BulkInk cartridge Pos: 100.57 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/59_CENTAUR_ERROR_CHECK_POWER_CABLE @ 2\mod_1265630130772_912.doc @ 11474 @ Protocol Display message Cause code The Centaur doesn’t respond to...
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Protocol Display message Cause code Firmware and PCB do not match FIRMWARE/CONFIG PCB DOES NOT MATCH! CODE: 62 Elimination • Load the correct firmware; • Call service make a default reset (press and hold the home key during power-on). Pos: 100.61 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/63_ERROR:_Non_Existent_Macro_Selected @ 2\mod_1265620898465_912.doc @ 11441 @ Protocol Display message Cause...
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Pos: 100.64 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/68_ERROR:_THIS_DISPLAY_IS_NOT_SUPPORTED!_PRINT_SYSTEMS_ONLY @ 2\mod_1265621027623_912.doc @ 11453 @ Protocol Display message Cause code Wrong display version ERROR: THIS DISPLAY IS NOT connected SUPPORTED! CODE: 68 Elimination • Call service Pos: 100.65 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/69_ERROR_TRACK._SENSOR_CHECK_THE_SENSOR! @ 2\mod_1265621057952_912.doc @ 11456 @ Protocol Display message Cause...
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Protocol Display message Cause code Wrong paper width during paper size measurement or at job CODE: 73 start from PC Elimination • Check if the paper size is • Check if the correct paper within the printer size is sent from the PC. specifications Pos: 100.70 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/74_ERROR: TCP-PORT (ONLY 619-Platine) @ 3\mod_1283169503780_912.doc @ 27264 @ Protocol...
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Protocol Display message Cause code No PCB and no graphic UNKNOWN CONFIGURAT. FOR THIS display detected. DISPLAY! CODE: 79 Elimination • Connect the graphic display • Call service Pos: 101 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü2_Warning_Messages @ 2\mod_1265641665046_912.doc @ 11623 @ 2 User Manual Version 3.1...
8.4 Warning Messages Pos: 102 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read a warning message entry @ 2\mod_1277218478098_912.doc @ 18855 @ 3 8.4.1 How to read a warning message entry • Protocol code: Two digit number that is sent by the printer via the serial interface when this warning occurs.
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Protocol Display message Cause code Warning macro ID report to Error in the mailing software vendor CODE: AC Elimination • Contact the software manufacturer Pos: 103.4 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AD_Position_Warning!_Reduce_Left_Margin! @ 3\mod_1291916084519_912.doc @ 28622 @ Protocol Display message Cause code Position warning! reduce left Print layout sent from the PC margin! exceeds paper size set in the...
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Protocol Display message Cause code Macro too large or wrong hor. Macro too large for print area position! CODE: AG Elimination • Reduce macro size • Check the paper size set in the printer menu or PC • Reduce macro size or change software the hor.
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Protocol Display message Cause code Warning: wrong TrueType font A print job selects a font which is data! not available (loaded) in the printer and the menu SOFT FONT ERROR is CODE: AK set to Elimination • Do not repeat pages after a •...
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Protocol Display message Cause code Service warning Maintenance interval of the print MAX_CONSUMTIME: UxCy cartridge is exhausted CODE: AO Elimination • Confirm with the Ok and exchange the print cartridge Pos: 103.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AP_SERVICE_WARNING_REGULATOR:_UxCy @ 2\mod_1265636732113_912.doc @ 11584 @ Protocol Display message Cause...
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Protocol Display message Cause code Warning: emergency button The emergency stop system was pressed! interrupted and the menu EMERGENCY BUTTON is set to cont. CODE: AS print Elimination • Check the emergency stop system Pos: 103.20 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AU_Warning:_Read_And_Print_Feature_NOT_Enabled! @ 2\mod_1265636743333_912.doc @ 11604 @ Protocol Display message Cause...
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Protocol Display message Cause code Feature disabled in this mode Address repeating not available in read and print mode CODE: BD Elimination • Pos: 103.25 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/BE_PAPER_SENSOR_SHOULD_BE_VERIFIED @ 2\mod_1265636723269_912.doc @ 11568 @ Protocol Display message Cause code PAPER SENSOR SHOULD BE The paper sensor is detecting paper VERIFIED! before starting to print or...
8.4.2 Additional Error Messages Pos: 105.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M01_Checksum error flash -> RAM transfer @ 2\mod_1271940887638_912.doc @ 16833 @ Message Cause MONITOR-ERROR: M01 Checksum error while transferring the flash into the RAM memory FAULT: xxxxxxxx CHKSUM:ssss-ssss Elimination • Restart the printer Pos: 105.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M02_USB-EPROM Read @ 2\mod_1271941102636_912.doc @ 16837 @ Message Cause...
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Pos: 105.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M06_EPROM Unexpected address S0 @ 2\mod_1271941249182_912.doc @ 16853 @ Message Cause MONITOR-ERROR: M06 While data transferring a faulty address range was detected UNEXPECTED ADDRESS record S0 xxxxxxxxx Elimination • Check hex file Pos: 105.7 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M07_EPROM Image too large @ 2\mod_1271941734242_912.doc @ 16857 @ Message Cause MONITOR-ERROR: M07...
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Message Cause MONITOR-ERROR: M11 Too many file parts in hex file or hex file too large IMAGE TOO LARGE Elimination • Check hex file Pos: 105.12 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M12_EPROM Error Flash Erase @ 2\mod_1271942448456_912.doc @ 16907 @ Message Cause MONITOR-ERROR: M12 Error while erasing the flash memory FAULT FLASH-ERASE...
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Pos: 105.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M16_READ USB-EEPROM @ 3\mod_1299069292099_912.doc @ 30666 @ Message Cause MONITOR-ERROR: M16 USB-EPROM could not be read READ USB-EEPROM RETRY, CALL SERVIC Elimination • Retry • When error still occurs call service Pos: 105.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M21_CPU-HwERR @ 3\mod_1299069326307_912.doc @ 30672 @ Message Cause MONITOR-ERROR: M21...
Pos: 107 /Serviceanleitungen/Geräte spezifisch/Drucker/8.3_Technischer Kundendienst_Printer_specific @ 2\mod_1265189705629_912.doc @ 11240 @ • Setting dump. The setting dump will help Hasler support determining the cause of your problem. Please see the description for SETTING DUMP in the chapter SETTING DUMP, on page 104.
Pos: 111 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Tinten/9.1_Ü3_Standard inks for [Channelname] address printers @ 1\mod_1260895786690_912.doc @ 8582 @ 3 9.1.1 Standard inks for Hasler address printers The following list of available Hasler inks represents the status up to the time of the publishing of this User Manual.
Part number: 9200434K substrates. Please ask your dealer or local Hasler branch for the additional operation instructions for this ink type. Pos: 112 /Zubehör/Generelles Zubehör/KH-TX304-150_Reinraumtücher (Set mit 150 Stück) @ 1\mod_1255012570073_912.doc @ 5569 @ 3 9.1.2 Cleaning Towels...
9.1.3 Ink tray Name Ink tray Part number 4141555U Application Replacement ink tray for service station Pos: 114 /Bedienungsanleitungen/Geräte neutral/9.1_Ü2_Accessories @ 1\mod_1263810488989_912.doc @ 10361 @ 2 User Manual Version 3.1...
Part number 4136420V (R0635.1.044) Application Required to place the FD-13/FD-15 Feeder in front of the Hasler HJ3060A printer. This stand is required when both, the feeder and the printer, are positioned on the same table. Weight 5 kg / 11 lbs.
9.2.2 Tower Lamp Name Tower Lamp Part number 9200187C Application External lamp with magnetic holder that shows the status of the print system. Weight 1 kg / 2.2 lbs. Pos: 117 /Zubehör/AS-3060A/R0630.5.910_Untertisch @ 1\mod_1255071440412_912.doc @ 5911 @ 2 User Manual Version 3.1...
10 Technical Specifications Pos: 127 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-3060A/Technische Daten_AS-3060A_ONLY_619 @ 2\mod_1269596256950_912.doc @ 13952 @ Printer type Fixed Head, Automatic Head Positioning Throughput 39,000 postcards / hour (A6 postcards) Transport speed max. 2.0 meter per second / 393.7 ft. per minute Material format min. (width x height) 85 x 77 mm / 3.3 x 3.1”...
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Start, stop and speed control for feeder and conveyor 2 relay exits to control external devices (e.g. batch kicker, stacker) Centaur bulk ink supply Printer status light Dimensions L x W x H 880 x 740 x 330 mm / 34.6 x 29.1 x 13.0” Weight 92 kg / 202.8 lbs.
11 Appendix Pos: 129.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows Vista and Windows 7 @ 3\mod_1298277086228_912.doc @ 30442 @ 2 11.1 How to completely remove printer drivers from Windows Vista and Windows 7 1.
Pos: 129.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows XP and Windows 2000 @ 3\mod_1298031435957_912.doc @ 30411 @ 2 11.2 How to completely remove printer drivers from Windows XP and Windows 2000 1. Uninstall •...
• Delete any address printer related folders left here, except for the folder “3”! 3. Delete .inf • Open the folder files C:\Windows\inf Please note: The location of the “Windows” folder might be different on your PC. • Search for oem**.inf files containing (= in the file) the words “Flex Systems”...
Figure 73: New hardware detected Figure 74: Found New Hardware Wizard 3. Identify the • Identify the USB port number as described in How to identify the USB port USB port used by the printer. number 4. Set the Port •...
2. Add a • Add a “Standard TCP/IP Port” to the already installed printer driver TCP/IP port to as described in chapter 7.3.1, on page 110. the printer driver 3. Setup the • Setup the Ethernet connection between the printer and the PC as Ethernet described in 7.3, on page 109.
Figure 75: Device Manager Figure 76: Device Properties - Details Pos: 129.5 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.X.X_Ü3_How to test the Ethernet connectivity_ONLY_619 @ 3\mod_1296547073221_912.doc @ 29844 @ 2 11.4 How to test the Ethernet connectivity Using the „ping“ command in the Windows Command Prompt, is an easy way to test the Ethernet connectivity of the printer.
3. Use the • Type “ping” ping “IP address printer” command into the Command prompt and hit the Enter key. For “IP address printer” type the exact IP address of your printer. • For example ping 192.168.50.218 4. Ethernet • If the printer is correctly recognized in your network you will get connectivity is the following reply in the command prompt.
11.4.1 Sample settings for Ethernet connection The tables below show sample settings for the different possible usages of the Ethernet connection. Each table shows examples for the settings that have to be made in: • The printer menu. • The PC used to send data to the printer. •...
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* The default port 9100 is commonly used by printers. Please make sure that this port is not blocked in your LAN or set to a port number that is used in your LAN. ** Use the printer menu SERVICE > CONFIGURAT. INFO to check which IP Address is assigned to the printer.
11.5 How to create a print file Depending on the software you use, there are two ways to create a print file. 1. Create a • Open the print dialog window in your software (usually File > print file Print). directly from •...
2. Create a • Select the “Printer and Faxes” menu from the “Start” menu of print file by Microsoft Windows. changing the • Right-click on the printer, you want to create a print file for, and port of the select “Properties”. printer driver to file print •...
11.6 How to update the flashware Pos: 132 /Serviceanleitungen/Geräte neutral/41_Ü3_Firmware update via USB port GRAPHIC DISPLAY & 619 ONLY @ 3\mod_1294834232529_912.doc @ 29242 @ 3 11.6.1 How to update the flashware The flashware can only be updated via the USB port of the printer.
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To update the flashware via an USB Port you will need the software tool PrintFile. This free software uses an installed printer driver to send the flashware file to your printer. Download your free copy at http://www.lerup.com/printfile/. Please perform the following steps, to send the flashware file to your printer: •...
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• Enable “Send to printer” • Click on “OK” • Click on “Save” • Open the program, then click on “Print File…” • Search for the Hex file (.hex) of the Firmware • Click on “Open” • Choose the printer driver of your printer model.
See chapter 9.2.1 Stand for FD-13/FD-15 Feeder (in connection with HJ3060A printer), on page 173 for more details about this stand. Put stand into Put the stand into the designated slots on the Hasler HJ3630. slot on the • For narrow format materials (small material height across Hasler HJ transport direction) use the left slots ->...
Figure 82: Slots for feeder stand Figure 83: Feeder stand position label Place the The stand ensures that the materials are fed at the right height. Put the feeder onto its feeder onto the stand, by putting the two pins on the top of the stand stand into the holes on the bottom of the feeder (see Figure 84).
Figure 84: Feeder on stand I Place the feeder onto the stand, so that both positioning fingers of the stand and the ejection roller of the feeder are in the same direction (see Figure 85). User Manual Version 3.1...
Figure 85: Feeder on stand II Connect the two devices with the serial cable 9200057S (EG1001.124) as shown below. Connect the FD-13/FD-15 feeder to the Hasler HJ 3630 with the serial cable Figure 86: Serial connection between printer and feeder User Manual Version 3.1...
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This instruction is just a short excerpt of the Feeder user manual. For detailed instructions please refer to this specific document. The Feeder is an optional accessory device that can be used in combination with the Hasler HJ3630 printer. Please see chapter 9.7 Accessory devices, on page 177 for further information. Adjusting the •...
Figure 87: Separator system Figure 89: Feeder Figure 88: Feeder Figure 90: Feeder adjustment I adjustment II adjustment III Narrow media and unused separation rollers When feeding narrow material, make sure that the position of the not used separator rollers is adjusted to the material thickness as well. Therefore make sure to put a small piece of paper under each of the unused separator rollers, when setting the paper separation.
Adjusting the Put the feed ramp (F5) to a low and centered position. Insert a small paper feed stack of paper as shown in Figure 5. ramp and the • Loosen the fixing screw of the slide (F6), mounted on the paper slide feed ramp.
11.9 Additional display texts Under certain circumstances, additional information texts may be shown in the main display. In the table below you find descriptions for the different information texts. Information in main display Description Test The printer is running test prints. WaitEOT A pause command was sent to the printer.
In this unlikely event the printer will only work with a reduced performance to prevent the printer from any damage. Please contact your Hasler branch or dealer. Pos: 137 /Bedienungsanleitungen/Geräte spezifisch/Drucker/11.x_Ü2_Ink package ID number @ 2\mod_1269249230092_912.doc @ 13727 @ 2 11.10...
Please read the additional operation instructions for this ink typ. u USER INK Not optimized default parameter. This parameter can be used for all non Hasler approved inks. t KH-UV2 TEXT Available for certain printer models only through a feature update.
11.11 Declaration of conformity Pos: 140 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/Declaration of conformity_Introduction @ 2\mod_1270642943823_912.doc @ 14383 @ Products presented in this guide conform to requirements of the following directives: Pos: 141 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/Machinery and EMC directive @ 2\mod_1270640778289_912.doc @ 14370 @ EC-directives EC directive Year / Register No.
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Warning This is an EN 55022 Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Pos: 143 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/FCC Note *USA* Class A Device_619_ONLY @ 3\mod_1299071436816_912.doc @ 30686 @ FCC Note USA This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
12 Glossary Term Description Addressing Addressing describes the process of printing an address information onto an object, so that it can be delivered by postal means. Usually addressing refers to applying the receivers address. see personalize and individualize ASCll ASCll is the abbreviation for "American Standard Code for Information Interchange".
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Decap Time The decap time of an ink type indicates, for how long an ink cartridge can be exposed, to the surrounding air without capping, before the ink starts to dry within the nozzles. Ink which is dried within the nozzles reduces the print quality when starting or resuming a print job.
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Font inclination Selectively, the font characters may printed vertically straight (normal) or – in a constant angle – inclined (cursive). Font type Font type refers to the print design of a character set. Cour, for example, exhibits a different character design than LetGot or Helv.
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Paper recognition see Top of form Sensor Paper Sensor see Top of Form Sensor Paper size The paper size refers to the paper format which should be printed on. When turning the layout by 180°, the top margin value is automatically detected, so that it corresponds to the set value of normal layout orientation.
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Printer Driver The printer driver translates the commands coming from a software application (e.g. Bulk Mailer Designer) into printer commands. A printer driver must fit to both the software application and the printer model. Printhead see cartridge Printhead carriage The printhead is mounted at the movable printhead carriage. Printhead distance The correct distance between the cartridge nozzles and the paper is important for a clear and sharp printout.
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Top of Form Sensor The Top of Form sensor (or paper sensor) detects the front and (TOF) rear edges of each material. A correct detection is necessary to position the printed image and to stop the printer in case of a jam.
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