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Hasler HJ830 Operating Manual

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Operating Guide
Mailing Systems
HASLER
And Solutions
®
America's better choice
HJ830
Inkjet Printer
08/20/2011

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  • Page 1 Operating Guide Mailing Systems HASLER And Solutions ® America’s better choice HJ830 Inkjet Printer 08/20/2011...
  • Page 2 Products presented in this guide are conform to requirements of directives nbr 2006/42/EG and 2004/108/EG. Hasler has implemented a program for the recycling of worn machines and machines at the end of their lifetime. Contribute in a res- ponsible way to the environmental protection by consulting your retailer internet site, or by contacting him.
  • Page 3 Copyright © Copyright 2011 All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means, copied onto electronic media or translated into any language without the manufacturer's express written permission. The manufacturer is not liable for any damage resulting either from incorrect use or from repairs and modifications carried out by a third unauthorized party.

  • Page 4: Table Of Contents

    Table of Contents Introduction ................9 1.1 Pictograms ................9 1.2 Notes for use of this manual.............10 1.3 Terms and abbreviations ............10 1.4 System requirements ..............10 Safety notes ................11 2.1 General safety notes ...............11 2.2 Ink safety notice..............13 2.3 Location of the printer .............13 2.4 Disposal ................13 Scope of delivery and assembly..........
  • Page 5 8.4.2 Additional Error Messages ..........119 8.5 Technical Support..............123 Consumables and Accessories ..........124 9.1 Consumables ............... 124 9.1.1 Standard inks for Hasler address printers......124 9.1.2 Cleaning Towels............... 125 9.2 Accessoires................126 9.2.1 Extended hopper ............. 126 9.2.2 Paper side guide ‘medium’...
  • Page 6 9.2.3 Paper side guide ‘large’ .............128 9.3 Accessory devices..............129 9.3.1 Hasler CS-800 conveyor ............129 10 Technical Specifications ............130 11 Appendix ................131 11.1 How to completely remove printer drivers from Windows Vista and Windows 7 ................131 11.2 How to completely remove printer drivers from Windows XP and Windows 2000 ................
  • Page 7 Table of Figures Figure 1: Overview frontside ..................15 Figure 2: Overview rear side ..................16 Figure 3: Mounting ....................17 Figure 4: The operator panel..................19 Figure 5: Main display..................... 22 Figure 6: Inserting the ink cartridge into the pen stall ..........26 Figure 7: Lock the restraining lever................
  • Page 8 Figure 36: Properties of unspecified device ..............79 Figure 37: Update the printer driver................79 Figure 38: Update Driver Software Wizard ..............79 Figure 39: Select the driver source ................79 Figure 40: Ferrite with plastic case ................80 Figure 41: Adding TCP/IP Port.................. 81 Figure 42: TCP/IP Printer Port Wizard................

  • Page 9: Introduction

    Introduction In order to ensure both long service life of the HJ830 and its components, as well as safe conditions of use, we recommend that you read carefully and comply with the operating instructions and safety notes. Always be aware of all warnings and notes that are affixed to or printed on the machine itself.

  • Page 10: Notes For Use Of This Manual

    If you are already familiar with the HJ830, it will make things easy if you to use this manual as a reference work.

  • Page 11: Safety Notes

    Safety notes Prior to initial operation, please carefully read the following instructions for the sake of both your own safety and the printer operating safety. Always observe any warnings and instructions directly attached to the device. Keep this manual available in order to be able to check back at any time.
  • Page 12 Pos: 18 /Bedienungsanleitungen/Geräte neutral/2.1h_Allgemeine Sicherheitshinweise_Hinweis Service @ 0\mod_1242737415895_912.doc @ 1746 @ Please contact your authorized Hasler dealer or service partner, for all questions relating to service and repair. In this way, you ensure the operational safety of your machine.

  • Page 13: Ink Safety Notice

    2.2 Ink safety notice Keep ink cartridges away from children. If you get into skin contact with the ink, immediately clean off the ink under running water. In case ink has entered your eye, immediately rinse it with plenty of water. •...

  • Page 14: Scope Of Delivery And Assembly

    Pos: 25 /Bedienungsanleitungen/Geräte neutral/3.2_Ü2_Delivery @ 0\mod_1242739526953_912.doc @ 1770 @ 2 3.2 Delivery The Hasler HJ830 is delivered in appropriate packaging so that it reaches its destination without damage via a regular mode of transport. Transportation and storage should be carried out in suitable condition. That means an ambient temperature between +10°C and +31°C at 20-80% relative humidity (non-...

  • Page 15: Device Overview

    3.3 Device overview Pos: 28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-830/3.3_Geräteübersicht_AS-830_ONLY_619 @ 3\mod_1296821391355_912.doc @ 29981 @ Pos: 24 /Bedienungsanleitungen/Geräte spezifisch/Labeler/L326/4.1_Geräteübersicht_L326 @ 0\mod_1250853155201_6.doc @ 2820 @ Figure 1: Overview frontside Paper feed ramp Print unit Slide (runner) Ink cartridges Paper side guides Thickness adjustment screw Operator panel with display Wing screw Separators...

  • Page 16: Assembly

    (earthing)! Make sure that the on/off switch is set to off. Plug the power cable into the power input of the HJ830. Connect the cable to the power outlet. Pos: 32 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-830/3.3.2_Ü3_How to mount the paper feed ramp and the side guides_AS-830 @ 2\mod_1268136206205_912.doc @ 13142 @ 3...

  • Page 17: How To Mount The Paper Feed Ramp And The Side Guides

    3.4.2 How to mount the paper feed ramp and the side guides • Insert the paper side guides and the feed ramp into the slots of the plate (as shown in Figure 3). • Fix the guides and the ramp by turning the black knob by 90°. Figure 3: Mounting Pos: 33 /Bedienungsanleitungen/Geräte neutral/4.0_Ü1_Description of device @ 0\mod_1246003073544_912.doc @ 1919 @ 1 User Manual Version 3.1...

  • Page 18: Description Of Device

    The device can be used in connection with an IBM compatible PC and a very of software running under Microsoft Windows operation systems. The print unit of the Hasler HJ830 is provided with three HP ink cartridges (C1, C2, C3). During the printing the unit stays motionless, therefore the device is called a Fixed Head printer.

  • Page 19: The Operator Panel

    4.3 The Operator Panel Pos: 39 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4_Operator_Panel @ 2\mod_1265967728349_912.doc @ 12018 @ Figure 4: The operator panel The operator panel is used to easily activate often required functions and select information from the main display. The operator panel is also used to navigate within the printer menus, in order to change printer and layout settings, run test modes and look up specific printer statistics.

  • Page 20: Key Panel

    4.3.1 Key panel Below is an explanation of how the different keys of the panel work: Main Function Ok (Online) Turns the printer online and confirms a selection in a menu Cancel (Offline) Turns the printer offline and exits the current menu level.
  • Page 21 Below is an explanation of how the different secondary functions of the arrow keys work: Secondary Function Quick key The printer will display Test and feed pages and print Arrow up (Test Print) the test pattern continuously, using the current printer setting (e.g.

  • Page 22: Main Display

    4.3.2 Main Display The main display shows you the most important information about your current print job at one glance. Pos: 42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4.3_Main_Display_Fixed_Head_3_cartridges_AS-830_ONLY_ONLY_619 @ 3\mod_1301474116389_912.doc @ 30839 @ J o b C u r r e n t : 1 2 3 4 5 6 7 ←...
  • Page 23 3: Transport speed This line shows the currently set transport speed. To change the speed select this line and use the arrow right or arrow left key to change the speed. Please note that the speed you can select is limited by the set print quality (see line 6).
  • Page 24 8: Status This line shows the printer status and the used interface. OnlinUSB The printer is ready to receive print data from the PC via the USB interface. No changes to printer settings via a printer menu can be made when the printer is Online.

  • Page 25: Initial Start-Up Of The Device

    Initial start-up of the device Pos: 45 /Bedienungsanleitungen/Geräte spezifisch/Drucker/5.0_print_first_test_page @ 1\mod_1263302633152_912.doc @ 10181 @ This section describes all the necessary steps to print the first test page with your Hasler HJ 830. Pos: 46 /Bedienungsanleitungen/Geräte neutral/5.2d_Ü2_How to power-on the device @ 0\mod_1250856526091_912.doc @ 2869 @ 2 5.1 How to power-on the device...

  • Page 26: How To Install The Ink Cartridges

    Do not touch the contacts or the nozzle plate of an ink cartridge. This may lead to reduced print quality. Ink cartridges We recommend to use only supported Hasler inks in connection with this printer. Refilled ink cartridges may result in bad printing quality and may damage the printer.

  • Page 27: How To Setup The Feeder

    5.3 How to setup the feeder To setup the feeder you need to perform the following steps in this order: Adjust the separation Adjust the paper side guides Fill the feeder with material Adjust the paper feed ramp 1. Adjust the •...

  • Page 28: Figure 9: Unused Separation Fingers

    fixing screws lift those separation fingers as well! Figure 9: Unused separation fingers 2. Adjust the • Move the two paper side guides apart. paper side • Put in one medium in the desired position. guides • Position the paper feed ramp in the middle of the two side guides. •...

  • Page 29: Figure 11: Position Of Slide (Runner)

    3. Fill the • Put one medium into the feeder. feeder with • Push the medium all the way to the separation fingers. material • Shingle the media pile. • Put the pile into the feeder. Larger materials The optional available extended hopper increases the capacity of the feeder.

  • Page 30: How To Adjust The Printer To The Material Thickness

    5.4 How to adjust the printer to the material thickness To ensure a sharp and clean print quality and a safe material transport, you have to adjust the distance from the print unit to the material. • Open the wing screw (see Figure 12). •...

  • Page 31: Figure 13: Positioning The Vertical Print Area

    wing screw print area Figure 13: Positioning the vertical print area Unprintable area Please consider that there is a 15 mm / 0.59" wide area, next to the side wall of the machine, inside which cannot be printed. This area is marked grey in Figure 14 below.

  • Page 32: Sample Print Area Positions

    unprintable area of 15 mm Figure 15: Printing flush to the top edge of a material 5.5.1 Sample print area positions The possible print area on a C5 envelope is shown in Figure 16 below. Figure 16: Print area on C5 envelope User Manual Version 3.1...

  • Page 33: Figure 17: Print Position On C4 Not Possible With Nor Setting

    Using the REV setting You can use the REVERSE setting to print onto a position that would be outside the possible 145 mm / 5.7” print area. Please see Figure 17 and Figure 18 for an example using the REV setting to print in the desired position on a C4 envelope..

  • Page 34: Width Measurement Of The Print Media

    Depending of the direction in which the products are fed into the printer, it could become necessary to turn the direction of the printed image by 180°. The Hasler HJ830 has a built-in feature that automatically turns the printed image by 180°. This adjustment can either be set directly in the printer menu, in the software application used to send the data to the printer or in the printer driver.

  • Page 35: How To Perform A Test Print

    5.8 How to perform a test print The test print function allows a fast test of the printer settings. The test print can be used to get a quick impression of the print quality of the inserted ink cartridges as well. There is no need to have a connection to a PC to use this function.

  • Page 36: Printer Menu (Firmware V4.8)

    Printer menu (firmware V4.8) Pos: 59 /Bedienungsanleitungen/Geräte spezifisch/Drucker/6.0_Introduction_Printer_Menu @ 2\mod_1265890955551_912.doc @ 11914 @ This chapter provides an overview of the menu structure of your Hasler printer, as well as a description for each single item of the menu. The index below shows the pages numbers for each item of the menu, as well as the structure of the printer menu.
  • Page 37 PRINT QUALITY ....................55 TRANSPORT PARAM..................... 56 PAPER SPEED ..................56 AUTO PAP SPEED ................56 PAPER TIME-OUT ................57 LAYOUT ......................57 ORIENTATION ................... 57 PAPER SIZE ..................58 LEFT MARGIN ..................58 OFFSET EDGE ................... 58 FONT PARAMETERS ..................... 58 FONT ....................
  • Page 38 Print char. set..................71 SETTING DUMP ....................72 INPUT BUFFER DUMP ................... 73 DEALER ......................73 SHOW ERORR MESSAG ..................73 SHOW WARNING MSGS..................73 LANGUAGE .......................... 74 SETTING ..........................75 Pos: 60.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü0_0000_Menü_Drucker_QUICK MENU @ 0\mod_1254487154644_912.doc @ 4102 @ User Manual Version 3.1...

  • Page 39: Quick Menu

    QUICK MENU The Quick key opens the following menu: Pos: 60.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6001_PRINTER RESET_FW_4.8 @ 3\mod_1287746467437_912.doc @ 27909 @ PRINTER RESET The PRINTER RESET process is used when a print job needs to be cancelled. This process will clear the PC's spooler by first accepting all print data being sent from the PC application, deleting them and then resetting the printer internal buffer.

  • Page 40: Clear Print Queue

    CLEAR PRINT QUEUE Selecting CLEAR PRINT QUEUE will delete all print data within the printer buffer. It will not delete any print data waiting to be sent from the PC application during a print job. • Select CLEAR PRINT QUEUE in the QUICK MENU and hit the Ok key.

  • Page 41: Paper Measurement

    PAPER MEASUREMENT The printer will measure the paper width. Therefore please put one sheet of paper in the feeding position. After the measurement the printer will display the detected paper width. If you wish to lock the measured value in the printer, press the Ok button for 2 seconds (the PC software settings will not affect the printer set values).

  • Page 42: Purge Heads

    PURGE HEADS The printer will perform a cleaning by firing a small amount of ink into the small slots under the print unit. This function is useful to reactivated clogged nozzles. Pos: 60.11 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6014_SPEED MEASUREMENT_Non AS-700/710/Orbit/OrbitBase @ 0\mod_1254924958754_912.doc @ 5310 @ SPEED MEASUREMENT The printer will start a paper run with the current speed setting.

  • Page 43: Main Menu

    MAIN MENU The Home key opens the main menu. Here you can access the following menus: PRINTER CONFIG. JOB PARAMETERS SERVICE LANGUAGE SETTING Pos: 60.14 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_1000_Menü_Drucker_PRINTER CONFIG. @ 0\mod_1253108079366_912.doc @ 3374 @ User Manual Version 3.1...

  • Page 44: Printer Config

    PRINTER CONFIG. This menu provides access to the following features. Pos: 60.15 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_1100_MAINENANCE @ 0\mod_1254483965167_912.doc @ 4041 @ MAINTENANCE Pos: 60.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1101_Auto Clean Heads_830/860/960/990/Orbit/OrbitB @ 0\mod_1254489902659_912.doc @ 4114 @ AUTO CLEAN HEADS Here you can activate the cleaning of the print cartridge prior to a print job sent from the When set to 1st, the printer will perform a purge (print a purge image) onto a product and then start with the first page of the print job.

  • Page 45: Figure 20: Keep Alive Function

    KEEP ALIVE Here you can turn on the KEEP ALIVE maintenance function. This function helps to prevent the ink from drying inside the nozzles of the cartridge. During print jobs it can happen that some parts (nozzles) of an ink cartridge are not used on every page.

  • Page 46: Figure 21: Print Corr.patt

    ADJUSTMENTS Pos: 60.20 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1303_ADJUSTMENT STEPS @ 0\mod_1254483974277_912.doc @ 4053 @ ADJUSTMENT STEPS Pos: 60.21 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130301_PRINT CORR. PATT._AS-830/930 @ 2\mod_1269513262374_912.doc @ 13912 @ PRINT CORR.PATT. This correction pattern is a test printout which allows the user to detect easily the right correction offset.

  • Page 47: Corr. C1-C2

    CORR. C1-C2 To ensure seamlessly transition between the print areas of cartridge C1 and C2, their relatively horizontal print positions can be calibrated. This adjustment becomes necessary if there are little stepped offsets in printed vertical lines between two cartridges. The correction values can be adjusted in a range between +24 and -24.

  • Page 48: Figure 22: Adjust Tof Test Print

    To make an adjustment press Quick (Test Print). The HJ830 will now print an adjustment page with the one print cartridge, closest to the feeder. Measure the distance between the paper edge and the printed bars. See Figure 22 below. Enter the measured distance in the printer menu and press the Ok button.

  • Page 49: Boot Defaults

    BOOT DEFAULTS All settings made in this menu apply for all print jobs and are retained after switching off the printer. • Select BOOT DEFAULTS in the PRINTER CONFIG. menu and hit the Ok key. You will be presented the following choices: Pos: 60.27 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_BOOT DEFAULTS settings remain after printer reset @ 2\mod_1275288488760_912.doc @ 17703 @ BOOT DEFAULTS settings remain after printer reset The settings in the BOOT DEFAULTS menu cannot be changed by...

  • Page 50: Communication

    COMMUNICATION This feature is used to select the interface used for the communication between the printer and the PC. Select the interface and press the Ok key. Option Note The USB interface will be used. TCP/IP The TCP/IP interface will be used. dynamic IP fix IP dynamic IP...

  • Page 51: Ink

    Here the used ink type has to be selected. The listed parameters are optimized for the different Hasler inks. The parameters directly affect the electrical signals from the printer to the cartridge and are important for a correct ink drop formation.

  • Page 52: Reset Ink Level

    RESET INK LEVEL This feature is used to reset the calculated ink level of a cartridge. Choose All Units for a total reset or select individual cartridges to restore their ink level. This reset should only be done when inserting a new, full cartridge. Otherwise the ink level bar in the display will not show a correct filling level.

  • Page 53: Error Handling

    Pos: 60.39 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_1700_ERROR HANDLING @ 0\mod_1254485110808_912.doc @ 4071 @ ERROR HANDLING Select ERROR HANDLING in the PRINTER CONFIG. menu and hit the Ok key. You will be presented with the following choices: Pos: 60.40 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1701_SOFT FONT ERROR @ 0\mod_1254908138045_912.doc @ 4705 @ SOFT FONT ERROR This feature is used to set the printer response when it detects a PC font related error.

  • Page 54: Error Low Ink

    ERROR LOW INK If the calculated ink level of a cartridge goes down to a certain value, the printer can warn the user or even stop the printing process. Option Note EMPTY CARTRIDGE Here you can set if the printer should stop or continue cont.

  • Page 55: Job Parameters

    JOB PARAMETERS This menu provides access to the following features. Pos: 60.46 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_2100_2101_PRINT_QUALITY @ 0\mod_1254485113011_912.doc @ 4075 @ PRINT QUALITY Here you can set the print quality, the resolution in dpi (dots per inch) the printer will use. Each of the eight print quality settings consist out of two numbers, one before the x and one after, e.g.

  • Page 56: Transport Param

    TRANSPORT PARAM. Pos: 60.49 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2201_PAPER SPEED_Only_AS-830 @ 1\mod_1259769371284_912.doc @ 8073 @ PAPER SPEED This feature is used to can set the speed of the material transport. Option Possible print quality (dpi) 500 mm/s 98.4 ft./min 1x3, 1x6, 2x3, 2x6, 3x3, 3x6, 6x3, 6x6 420 mm/s 82.6 ft./min 1x3, 1x6, 2x3, 2x6, 3x3, 3x6, 6x3, 6x6...

  • Page 57: Figure 23: Difference Nor/Rev

    PAPER TIME-OUT Use this feature to set the behaviour of the printer when no more material is being fed during and if the printer should continue to run after a print job was finished. Option Note No more material is fed during a print job: The printer will show NoPaper in the main display view and after a short while the printers stops and shows the error message NO PAPER !! CODE 01.

  • Page 58: Figure 24:Left Margin, Transport Direction

    PAPER SIZE This feature is used to choose between different predefined paper formats. To use different paper dimensions, please use the “PAPER MEASUREMENT” function (Quick menu or key combination Quick + Excecutive, Letter, Legal, Ledger, A3, A4, A5, A6, Monarch, C10, Intern.DL, INSD, C4, C5, C6, B4, B5, B5JIS, Card1, Card2, Hagaki, User Pos: 60.55 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2303_LEFT MARGIN_Fixed Head @ 0\mod_1254914048389_912.doc @ 4871 @ LEFT MARGIN...

  • Page 59: Character Set

    CHARACTER SET This feature is used to set different 7 and 8-bit character sets according to the country- specific notation. PC8 (PC-8), Rom8 (Roman8), P850 (PC-850), ECMA (ECMA-94 Latin 18), P8DN (PC-8 Denmark/Norway), ICEL (ICEL), P852 (PC-852), P860 (PC-860), P857 (PC-857), Lat5 (Latin-5), USA7 (ASCII USA), UK7 (ASCII UK), Fra7 (ASCII France), Ger7 (ASCII Germany), Ita7 (ASCII Italy), Spa7 (ASCII Spain), Den7 (ASCII Denmark), Nor7 (ASCII Norway), Swed7 (ASCII Sweden), SwN7 (ASCII Sweden/Names), Por7 (ASCII Portugal)

  • Page 60: Paper Sensor

    PAPER SENSOR Here you can adjust the behaviour of the paper sensor. Option Note The paper sensor (also Top of Form (TOF) sensor) detects the front edge and the rear edge of the material. In this setting the paper sensor is active over the complete length of the material.

  • Page 61: Auto Linefeed

    AUTO LINEFEED This feature defines how the printer should interpret the control characters: CR = Carriage Return (Moves the cursor back to the first position of the same line.) LF = Line Feed (Moves the cursor to the next line.) FF = Form Feed (Ejects the current page.) Option...

  • Page 62: Service

    SERVICE This menu provides access to the following features. Pos: 60.72 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3100_SELECT TEST PATT. @ 0\mod_1254837069267_912.doc @ 4613 @ SELECT TEST PATT. Pos: 60.73 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3101_SELECT TEST PATT. @ 0\mod_1254916093984_912.doc @ 5059 @ You can choose between two default test patterns. One of these patterns will be printed when you perform a test print (Quick key + Arrow up key).

  • Page 63: Ram

    The printer will test its internal memory. Pos: 60.78 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3204_Ram Contin. @ 0\mod_1254915740236_912.doc @ 5007 @ Ram Contin. The printer will test its internal memory. Pos: 60.79 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3205_NV-Ram Cont. @ 0\mod_1254915736642_912.doc @ 4983 @ NV-Ram Cont. The printer will test its internal memory.

  • Page 64: Cartridges

    Cartridges This test checks the electronically connections between cartridge mountings and printheads. The results of the test are shown in the display. Test Note HP PEN ID The identification code of each PEN board (e. g 13 = Unit U1, Cartridge C3). MISSING DOTS Number of missing dots of the cartridges, that can’t be controlled by the printer.

  • Page 65: Led/Beeper

    For example: 61303071234 Pos: 60.92 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3304_Model : @ 1\mod_1261145262596_912.doc @ 9033 @ Model: Shows the name of your printer model. For example: HJ830 Pos: 60.93 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3307_PAGE CNT: @ 0\mod_1254916801511_912.doc @ 5095 @ User Manual Version 3.1...

  • Page 66: Page Cnt

    Page cnt: Shows the total number of pages printed on the machine. This includes pages from print jobs as well as service prints (e.g. Test prints). This is a non-resettable life time counter. For example: 48513 Pos: 60.94 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3308_RAM @ 0\mod_1254916802870_912.doc @ 5111 @ Shows the size of the printer internal memory.

  • Page 67: Port No

    Shows the currently set IP address of the printer, when using a TCP/IP connection. For example: 192.168.0.17 The IP address can be adjusted in the PRINTER CONFIG. > BOOT DEFAULTS > COMMUNICATION menu. Pos: 60.100 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_5_Port No.:_ONLY_619 @ 3\mod_1282296409735_912.doc @ 26994 @ Port No.: Shows the currently set port number of the TCP/IP connection.

  • Page 68: Monitor

    Pos: 60.105 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3318_INK PCK: @ 0\mod_1254917750766_912.doc @ 5179 @ Ink pack: The “ink package” is a set of optimized parameters for the different Hasler inks. New inks may require an update of this package. You can check which version is installed on your machine (ID-number).

  • Page 69: Figure 25: Encoder Pattern

    Encoder Pattern This pattern is used for assembly control and service purposes. Figure 25: Encoder Pattern Pos: 60.110 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3409_Cartr. Print Patt_Fixed_Head_AS-830/930_ONLY @ 2\mod_1269512757937_912.doc @ 13908 @ Cartr. Print Patt The printer will print three different patterns which help you to asses the condition of each cartridge.

  • Page 70: Figure 27: Pattern A With Defects

    Figure 27: Pattern A with defects these nozzles are clogged c1 = no connection on contact "10" c2 = no connection on contact "K" Cartridge contacts Figure 28: Cartridge contacts Nozzle rows • In print pattern B, every nozzle of each cartridge prints a small dot. Interruptions in the line of dots indicate clogged nozzles.

  • Page 71: Figure 30: Pattern C

    Figure 30: Pattern C Pos: 60.111 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3410_Print char. set @ 0\mod_1254837948450_912.doc @ 4637 @ Print char. set The printer will print the currently selected printer internal character set. Figure 31: Sample character set print Pos: 60.112 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3500_3501_3502_SETTING DUMP @ 0\mod_1254837073673_912.doc @ 4633 @ User Manual Version 3.1...

  • Page 72: Figure 32: Sample Setting Dump Print

    SETTING DUMP Here you can print the setting dump. The setting dumps lists all printer settings for each setting number. The currently used setting is marked with ******. In the top right corner you will find the page number of the current page as well as the total number of pages (see Figure 32).

  • Page 73: Figure 33: Sample Input Buffer Dump Print

    INPUT BUFFER DUMP Here you can either print the input buffer of the printer or send it to a PC via the serial interface. The input buffer of the printer contains all data (control sequences, text, graphics) received by the printer. In the case of problems, the input buffer provides useful information.

  • Page 74: Language

    LANGUAGE Here you can select one of the following languages for the printer menu. English Deutsch Francais Italiano Espaniol Chinese* * only available in the Asian version. Pos: 60.118 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_5000_Menü_Drucker_SETTING @ 0\mod_1254483917964_912.doc @ 4037 @ User Manual Version 3.1...

  • Page 75: Setting

    SETTING For Microsoft DOS applications, individual printer configurations can be created and stored as a setting in the printer. The setting No. 0 is reserved for the factory setting. Here, no modifications can be executed. The settings No. 1 to No. 9 may be set individually. The modifications will be automatically saved for the selected setting number.

  • Page 76: How To Connect The Printer To The Pc

    7.1 How to install the printer driver 7.1.1 Windows XP and Windows Vista 1. Insert the • Insert the Hasler CD-ROM in the CD drive of your PC. driver CD-ROM 2. Connect the • Make sure that your printer is turned off.

  • Page 77: Windows 7

    During the installation, the Wizard might prompt that the driver is not approved by Windows. Please continue the installation by clicking on “Continue Anyway” 7.1.2 Windows 7 1. Insert the • Insert the Hasler CD-ROM in the CD drive of your PC. driver CD-ROM User Manual Version 3.1...
  • Page 78 2. Connect the • Make sure that your printer is turned off. PC to the • Connect the printer with the USB cable to your PC. printer • Turn on the printer. Check if the printer shows OnlinUSB in the bottom line of the main display.

  • Page 79: Figure 36: Properties Of Unspecified Device

    • Select your CD-ROM drive and then click on “Next”. Let the Wizard Wizard look for appropriate drivers. Choose the driver for your Hasler printer and click on “Next” (see Figure 39). • Windows will now locate and install the driver. After the procedure the printer is ready to use.

  • Page 80: How To Use The Usb Interface

    7.2 How to use the USB interface Start the the printer driver installation first Please make sure to start the installation the printer driver before you connect to the printer to the PC! See chapter 7.1 on page 76 for a description of how to install the printer driver.

  • Page 81: Adding A Tcp/Ip Port To A Printer Driver

    7.4 Adding a TCP/IP port to a printer driver 1. Modify the • Open “Devices and Printers” on your PC (START > Control Panel > existing Hardware and Sound). printer driver • Select your printer and click on it with the right mouse button and select “Printer properties”...

  • Page 82: Figure 44: Custom Settings

    Correct IP address syntax Don’t enter the unnecessary “0” digits of the IP address in the properties window. If the IP address is not entered correct, the PC cannot establish a connection to the printer. Example: NOT correct: 192.168.005.008 Correct: 192.168.5.8 3.

  • Page 83: Connecting The Printer To A Local Area Network

    Figure 46: Address printer port settings Pos: 61.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.2.1_Ü3_Connecting the printer to a network_ONLY_619 @ 3\mod_1289307329445_912.doc @ 28163 @ 233 7.5 Connecting the printer to a local area network Configuration of network settings To connect the printer to a LAN it is necessary to perform certain configurations on the server of your LAN.

  • Page 84: Using A Fixed Ip Address

    7.5.1 Using a fixed IP address 1. Printer • Open the main menu of the printer with the Home key. settings “fix • Open the menu PRINTER CONFIG. > BOOT DEFAULTS > IP” COMMUNICATION > TCP/IP. • In this menu select the setting fix IP. In the next menu you can set the values for Port Number, IP Address, Subnet Mask and Gateway IP Address.

  • Page 85: Using A Dynamic Ip Address

    7.5.2 Using a dynamic IP address 1. Printer • Open the main menu of the printer with the Home key. settings • Open the menu PRINTER CONFIG. > BOOT DEFAULTS > “dynamic IP” COMMUNICATION > TCP/IP. • In this menu select the setting dynamic IP. •...

  • Page 86: Figure 47: Dhcp Table On Server

    Figure 47: DHCP Table on server Hinweis Using the printer within a LAN It is necessary to assign one specific IP address to the printer within the network. Since this one specific IP address needs to be entered in the configuration of the printer driver.

  • Page 87: Direct Ethernet Connection Between The Printer And The Pc

    7.6 Direct Ethernet connection between the printer and the PC 1. Connect the • Connect the printer to the PC with the Ethernet cable. printer to the Insert one Ethernet connector of the cable into the Ethernet PC with an interface of the printer and insert the other connector into the Ethernet cable...

  • Page 88: Figure 49: Local Area Connection Properties

    • Deactivate the item “Internet Protocol Version 6 (TCP/IPv6)” and then select the “Internet Protocol Version 4 (TCP/IPv4)” and click onto “Properties” (see Figure 49) • Select “Use the following IP address:” and enter the following values (see Figure 50): IP address: The first three parts of the address must be the same as in the printer.

  • Page 89: Service

    Service Pos: 63 /Bedienungsanleitungen/Geräte neutral/8.1_Ü2_Maintenance and support @ 0\mod_1251203636132_912.doc @ 3106 @ 2 8.1 Maintenance and support Pos: 64 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.1.x_Cleaning_the_paper_sensor_REFLECTOR @ 2\mod_1265711553389_912.doc @ 11755 @ Cleaning the It is highly recommended to check and clean the paper sensor every day. paper sensor •...

  • Page 90: Figure 51: Cleaning The Nozzle Plate

    Cleaning the • Dampen the cleaning cloth with a small amount of alcohol. contacts • Do NOT bring the alcohol in contact with the nozzle plate (see Figure 52)! • Carefully wipe the contacts with the cloth. • Check if all contacts are free of ink stains. If not, continue wiping the contacts until all are shiny and stain free.

  • Page 91: How To Clean The Pen Board Contacts

    8.1.2 How to clean the pen board contacts Cleaning the When exchanging ink cartridges, it may happen that ink from the ink pen board cartridges is smeared onto the contacts of the pen boards. Therefore it is contacts necessary to clean these contacts regularly. •...

  • Page 92: How To Reset The Printer

    8.1.3 How to reset the printer To reset the printer to the factory settings, you have to start the printer in a special mode. Non-Mechanical Reset (resets all settings, except for mechanical settings): Turn off the printer Press AND hold the following key: Quick Turn on the printer Keeping holding the Quick key until the printer shows...

  • Page 93: Troubleshooting

    8.1.4 Troubleshooting Pos: 69 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Troubleshooting (all printers)/8.2a_Ü3_The device cannot be turned on @ 3\mod_1280834344948_912.doc @ 24470 @ 2 8.2 The device cannot be turned on Condition Problem Solution The device cannot be turned The power is cut or the fuses Check the correct connection on and gets no power.

  • Page 94: No Or Only Very Weak Printout With New Ink Cartridges

    8.2.1 No or only very weak printout with new ink cartridges Condition Problem Solution No printout can be seen on The wrong ink type is Make sure to select correct the material or the printout selected. inky type in the printer menu has very little contrast.

  • Page 95: White Streaks In Printed Text Or Graphic

    8.2.3 White streaks in printed text or graphic Condition Problem Solution White streaks show up in Ink dried in the nozzles or Always store the ink printed text or graphics (see cartridge malfunction. cartridges in an airtight box. Figure 56). Perform a Clean Heads print by pressing the Quick Arrow down...

  • Page 96: White Streak In Printed Text Or Graphics (In Between Cartridges)96

    8.2.4 White streak in printed text or graphics (in between cartridges) Condition Problem Solution White streak shows up in Ink dried in nozzles Check if this is actually the printed text or graphics. The problem. solution white streak is located in chapter 8.2.3, on page 95.

  • Page 97: The Printed Ink Doesn't Dry On The Substrate

    8.2.5 The printed ink doesn’t dry on the substrate Condition Problem Solution The used ink doesn’t dry fast The drying time is too short. Reduce the print quality (e.g. enough. 2x6dpi instead of 3x6dpi) to There is too much ink on the decrease the amount of ink.

  • Page 98: Error Messages

    8.3 Error Messages Pos: 77 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read an error messages entry @ 2\mod_1277217445578_912.doc @ 18851 @ 3 8.3.1 How to read an error message entry • Protocol code: Three digit number that is sent by the printer via the serial interface when this error occurs.
  • Page 99 Protocol Display message Cause code PAPER JAM OR WRONG PAPER Expected paper size exceeded WIDTH! CODE: 02 Elimination • Check for paper jam • Check paper position on vacuum belt (see chapter X) • Check for double feed papers • Check for varying paper sizes •...
  • Page 100 Protocol Display message Cause code PAPER TOO SMALL OR WRONG Expected paper size too small PAPER WIDTH! CODE: 03 Fixed Head Printer with one Elimination • Measure actual paper size print unit: • Compare paper size in • If your material is pre- transport direction with size printed on the reverse side set in printer...
  • Page 101 Protocol Display message Cause code INCREASE THE GAP! Ok TO Gap between two products is too CONTINUE! small or malfunction of paper sensor CODE: 05 Printer with separate feeder: Elimination • Check separation system • Decrease the speed of the •...
  • Page 102 Protocol Display message Cause code FEED MOTOR JAMED! movement feeding CONTINUE! system is rough-running CODE: 10 Turn off and disconnect the Elimination • Check if any paper is stuck in machine from the power supply the machine before trying to eliminate this error! •...
  • Page 103 Protocol Display message Cause code CHECKSUM ERROR ! TESTMACRO Error in buffered RAM RESET CODE: 15 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 78.13 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/16_CHECKSUM_ERROR_! @ 2\mod_1265896768206_912.doc @ 11966 @ Protocol Display message Cause...
  • Page 104 Protocol Display message Cause code CHECKSUM ERROR ! RESET Error in buffered RAM DROPVALUES CODE: 19 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 78.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/20_BUFFER_OVERFLOW! @ 2\mod_1265618324295_912.doc @ 11317 @ Protocol Display message Cause...
  • Page 105 Pos: 78.20 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/23_ERROR_UART-A(B)_RESET_THE_PRINTER @ 2\mod_1265618506397_912.doc @ 11326 @ Protocol Display message Cause code PC was powered on or off UART-A ERROR RESET THE PRINTER CODE: 23 Elimination • Turn on the PC before turning • Restart the printer on the printer Pos: 78.21 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/24_DISPLAY_TIMEOUT_RESET_THE_PRINTER @ 2\mod_1265618599463_912.doc @ 11329 @ Protocol...
  • Page 106 Protocol Display message Cause code Error on the pen board ERROR PEN BOARD CALL SERVICE CODE: 28 Elimination • Check for the SCSI cable if • Call service any contacts are bent • Make sure that the SCSI cable is tightly screwed to the printer and the print unit Pos: 78.25 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/29_ERROR_CARTRIDGE_#_CHECK_CONNECTION @ 2\mod_1265618885914_912.doc @ 11347 @ Protocol...
  • Page 107 Protocol Display message Cause code Insufficient memory for the MACRO LOADING ERROR RAM macro MEMORY IS FULL! CODE: 32 Elimination • Reduce the size of the macro Pos: 78.29 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/33_MACRO_TOO_HIGH_Reduce_to_#_Inches @ 2\mod_1265619098268_912.doc @ 11359 @ Protocol Display message Cause code A macro sent from the PC does...
  • Page 108 Protocol Display message Cause code ERROR in the SMC1 module ERROR SMC1 RESET THE PRINTER! CODE: 47 Elimination • Reset the printer • Call service Pos 78.33 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/48_ERROR_SCC_RESET_THE_PRINTER @ 2\mod_1265619936371_912.doc @ 11405 @ Protocol Display message Cause code ERROR in the SCC module ERROR SCC RESET THE PRINTER! CODE: 48...
  • Page 109 Protocol Display message Cause code Undefined or faulty data were FONT LOADING ERROR WRONG detected by the printer DATA/TIMEOUT CODE: 52 Elimination • Check if the data cable is • Try to run the print job from connected correctly at the a different PC printer and at the PC •...
  • Page 110 Protocol Display message Cause code Wrong PEN ID read ERROR PEN CABLE CHECK CABLE CODE: 56 Elimination • Check if the head cable is • Call service damage Pos: 78.40 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/61_NO_CONFIGURATION_PCB_DETECTED @ 2\mod_1265620794400_912.doc @ 11435 @ Protocol Display message Cause code No PCB (printed circuit board)
  • Page 111 Protocol Display message Cause code Pen power supply damaged ERROR: PEN POWER SUPPLY DAMAGED! CODE: 64 Elimination • Update the printer to firmware • Call service version 4.8 or higher Pos: 78.44 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/73c_PAP._WIDTH_TOO_LARGE @ 2\mod_1274867079355_912.doc @ 17623 @ Protocol Display message Cause...
  • Page 112 Protocol Display message Cause code No PCB and no graphic UNKNOWN CONFIGURAT. FOR THIS display detected. DISPLAY! CODE: 79 Elimination • Connect the graphic display • Call service Pos: 79 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü2_Warning_Messages @ 2\mod_1265641665046_912.doc @ 11623 @ 2 User Manual Version 3.1...

  • Page 113: Messages

    8.4 Messages Pos: 80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read a warning message entry @ 2\mod_1277218478098_912.doc @ 18855 @ 3 8.4.1 How to read a warning message entry • Protocol code: Two digit number that is sent by the printer via the serial interface when this warning occurs.
  • Page 114 Protocol Display message Cause code Warning macro ID report to Error in the mailing software vendor CODE: AC Elimination • Contact the software manufacturer Pos: 81.4 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AD_Position_Warning!_Reduce_Left_Margin! @ 3\mod_1291916084519_912.doc @ 28622 @ Protocol Display message Cause code Position warning! reduce left Print layout sent from the PC margin! exceeds paper size set in the...
  • Page 115 Protocol Display message Cause code Macro too large or wrong hor. Macro too large for print area position! CODE: AG Elimination • Reduce macro size • Check the paper size set in the printer menu or PC • Reduce macro size or change software the hor.
  • Page 116 Protocol Display message Cause code Warning: wrong TrueType font A print job selects a font which is data! not available (loaded) in the printer and the menu SOFT FONT ERROR is CODE: AK set to Elimination • Do not repeat pages after a •...
  • Page 117 Protocol Display message Cause code The menu PRINTER CONFIG. > Warning:rotate font feature not enabled! BOOT DEFAULTS > TEXT ROTATION is set to off and the printer CODE: AQ received a control sequence for rotated text Elimination • Set the menu PRINTER CONFIG.
  • Page 118 Protocol Display message Cause code Feature disabled in this mode Address repeating not available in read and print mode CODE: BD Elimination • Pos: 81.20 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/BE_PAPER_SENSOR_SHOULD_BE_VERIFIED @ 2\mod_1265636723269_912.doc @ 11568 @ Protocol Display message Cause code PAPER SENSOR SHOULD BE The paper sensor is detecting paper VERIFIED! before starting to print or...

  • Page 119: Additional Error Messages

    8.4.2 Additional Error Messages Pos: 83.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M01_Checksum error flash -> RAM transfer @ 2\mod_1271940887638_912.doc @ 16833 @ Message Cause MONITOR-ERROR: M01 Checksum error while transferring the flash into the RAM memory FAULT: xxxxxxxx CHKSUM:ssss-ssss Elimination • Restart the printer Pos: 83.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M02_USB-EPROM Read @ 2\mod_1271941102636_912.doc @ 16837 @ Message Cause...
  • Page 120 Pos: 83.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M06_EPROM Unexpected address S0 @ 2\mod_1271941249182_912.doc @ 16853 @ Message Cause MONITOR-ERROR: M06 While data transferring a faulty address range was detected UNEXPECTED ADDRESS record S0 xxxxxxxxx Elimination • Check hex file Pos: 83.7 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M07_EPROM Image too large @ 2\mod_1271941734242_912.doc @ 16857 @ Message Cause MONITOR-ERROR: M07...
  • Page 121 Message Cause MONITOR-ERROR: M11 Too many file parts in hex file or hex file too large IMAGE TOO LARGE Elimination • Check hex file Pos: 83.12 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M12_EPROM Error Flash Erase @ 2\mod_1271942448456_912.doc @ 16907 @ Message Cause MONITOR-ERROR: M12 Error while erasing the flash memory FAULT FLASH-ERASE...
  • Page 122 Pos: 83.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M16_READ USB-EEPROM @ 3\mod_1299069292099_912.doc @ 30666 @ Message Cause MONITOR-ERROR: M16 USB-EPROM could not be read READ USB-EEPROM RETRY, CALL SERVIC Elimination • Retry • When error still occurs call service Pos: 83.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M21_CPU-HwERR @ 3\mod_1299069326307_912.doc @ 30672 @ Message Cause MONITOR-ERROR: M21...

  • Page 123: Technical Support

    A detailed description of all failures and error messages. Pos: 85 /Serviceanleitungen/Geräte spezifisch/Drucker/8.3_Technischer Kundendienst_Printer_specific @ 2\mod_1265189705629_912.doc @ 11240 @ • Setting dump. The setting dump will help the Hasler support determining the cause of your problem. Please see the description for SETTING DUMP on page 72. •...

  • Page 124: Consumables And Accessories

    Pos: 89 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Tinten/9.1_Ü3_Standard inks for [Channelname] address printers @ 1\mod_1260895786690_912.doc @ 8582 @ 3 9.1.1 Standard inks for Hasler address printers The following list of available Hasler inks represents the status up to the time of the publishing of this User Manual.

  • Page 125: Cleaning Towels

    Part number: 9200434K substrates. Please ask your dealer or local Hasler branch for the additional operation instructions for this ink type. Pos: 90 /Zubehör/Generelles Zubehör/KH-TX304-150_Reinraumtücher (Set mit 150 Stück) @ 1\mod_1255012570073_912.doc @ 5569 @ 3 9.1.2 Cleaning Towels...

  • Page 126: Accessoires

    9.2 Accessoires Pos: 92 /Zubehör/AS-830/930/R0612.1.040_Stapelverlängerung,kpl. @ 1\mod_1258032128968_912.doc @ 7507 @ 3 9.2.1 Extended hopper Name Extended hopper Part number 4134936Z Application Used to extend the capacity of the feeder. Dimensions 85 x 194 x 120 mm / 3.35 x 7.64 x 4.72 “ Weight 128 g / 0.28 lbs Pos: 93 /Zubehör/AS-830/930/R0612.2.044_Anlagewinkel mitte, mont.

  • Page 127: Paper Side Guide 'Medium

    Paper side guide ‘medium’ Part number 41341933W Application Paper guide for the Hasler HJ830 to support materials up to a height of 285 mm / 11.22”. Dimensions 215 x 105 x 175 mm / 8.46 x 4.13 x 6.89 “...

  • Page 128: Paper Side Guide 'Large

    9.2.3 Paper side guide ‘large’ Name Paper side guide ‘large’ Part number 4134934X Application Paper guide for the Hasler HJ830 to support materials up to a height of 365 mm / 14.37”. Range of adjustment for the HJ830/HJ930 Printer Minimum Maximum 365mm 280mm 14.37“...

  • Page 129: Accessory Devices

    9.3.1 Hasler CS-800 conveyor Name Hasler CS-800 conveyor Part number Please contact your authorized Hasler dealer Application Conveyor with continuous and shingle mode. Can be put on a table or installed on a special mounting. Weight 10 kg / 22.05 lbs Transport speed 0,2–0,9 m/s / 39.4–177.2 feet/minute continuously variable...

  • Page 130: Technical Specifications

    10 Technical Specifications Pos: 98 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-830/Technische Daten_AS-830_ONLY_619 @ 2\mod_1269595118257_912.doc @ 13932 @ Printer type Fixed Head Throughput 11,000 postcards / hour (A6 postcards) Material format min. (width x height) 135 x 70 mm / (width = in material transport direction) 5.31 x 2.75”...

  • Page 131: Appendix

    11 Appendix Pos: 100.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows Vista and Windows 7 @ 3\mod_1298277086228_912.doc @ 30442 @ 2 11.1 How to completely remove printer drivers from Windows Vista and Windows 7 1.

  • Page 132: How To Completely Remove Printer Drivers From Windows Xp And Windows 2000

    Pos: 100.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows XP and Windows 2000 @ 3\mod_1298031435957_912.doc @ 30411 @ 2 11.2 How to completely remove printer drivers from Windows XP and Windows 2000 1. Uninstall •...

  • Page 133: How To Use A Pre-Installed Printer Driver

    2. Delete • Open the folder plug and play C:\Windows\System32\Spool\drivers\win32x86 or folders C:\Windows\System32\Spool\drivers\win32x64 Please note: The location of the “Windows” folder might be different on your PC. • Delete any address printer related folders left here, except for the folder “3”! 3.

  • Page 134: Ethernet Connection

    Figure 57: New hardware detected Figure 58: Found New Hardware Wizard 3. Identify the • Identify the USB port number as described in How to identify the USB port USB port used by the printer. number 4. Set the Port •...

  • Page 135: How To Identify The Usb Port Used By The Printer

    2. Add a • Add a “Standard TCP/IP Port” to the already installed printer driver TCP/IP port to as described in chapter 7.4, on page 81. the printer driver 3. Setup the • Setup the Ethernet connection between the printer and the PC as Ethernet described in 7.3, on page 80.

  • Page 136: How To Test The Ethernet Connectivity

    Figure 59: Device Manager Figure 60: Device Properties - Details Pos: 100.5 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.X.X_Ü3_How to test the Ethernet connectivity_ONLY_619 @ 3\mod_1296547073221_912.doc @ 29844 @ 2 11.4 How to test the Ethernet connectivity Using the „ping“ command in the Windows Command Prompt, is an easy way to test the Ethernet connectivity of the printer.

  • Page 137: Figure 61: Command Prompt Reply Ok

    3. Use the • Type “ping” ping “IP address printer” command into the Command prompt and hit the Enter key. For “IP address printer” type the exact IP address of your printer. • For example ping 192.168.50.218 4. Ethernet • If the printer is correctly recognized in your network you will get connectivity is the following reply in the command prompt.

  • Page 138: Sample Settings For Ethernet Connection

    11.4.1 Sample settings for Ethernet connection The tables below show sample settings for the different possible usages of the Ethernet connection. Each table shows examples for the settings that have to be made in: • The printer menu. • The PC used to send data to the printer. •...
  • Page 139 * The default port 9100 is commonly used by printers. Please make sure that this port is not blocked in your LAN or set to a port number that is used in your LAN. ** Use the printer menu SERVICE > CONFIGURAT. INFO to check which IP Address is assigned to the printer.

  • Page 140: Limitations Of Paper Side Guides

    11.4.2 Limitations of paper side guides Name Part number Illustration 2x Paper side guides ‘small’ 4134932V (included) Paper side guide ‘medium’ 41341933W (accessory) Paper side guide ‘large’ 4134934X (included*) * not included in every country Range of adjustment of the different paper side guides The specifications (in mm/inches) refer to the print media dimension, transverse to the transport direction.

  • Page 141: How To Create A Print File

    11.5 How to create a print file Depending on the software you use, there are two ways to create a print file. 1. Create a • Open the print dialog window in your software (usually File > print file Print). directly from •...

  • Page 142: Figure 65: Printer Port Properties

    2. Create a • Select the “Printer and Faxes” menu from the “Start” menu of print file by Microsoft Windows. changing the • Right-click on the printer, you want to create a print file for, and port of the select “Properties”. printer driver to file print •...

  • Page 143: How To Update The Flashware

    11.6 How to update the flashware Pos: 104 /Serviceanleitungen/Geräte neutral/41_Ü3_Firmware update via USB port GRAPHIC DISPLAY & 619 ONLY @ 3\mod_1294834232529_912.doc @ 29242 @ 3 11.6.1 How to update the flashware The flashware can only be updated via the USB port of the printer.
  • Page 144 To update the flashware via an USB Port you will need the software tool PrintFile. This free software uses an installed printer driver to send the flashware file to your printer. Download your free copy at http://www.lerup.com/printfile/. Please perform the following steps, to send the flashware file to your printer: •...
  • Page 145 • Enable “Send to printer” • Click on “OK” • Click on “Save” • Open the program, then click on “Print File…” • Search for the Hex file (.hex) of the Firmware • Click on “Open” • Choose the printer driver of your printer model.
  • Page 146 6. Starting the • If you were updating from a flashware version < 4.7 then perform printer for the the steps below. If not continue with step “7. Checking the first time after flashware version”. the update • Press and hold the Home key and turn on the printer.

  • Page 147: Additional Display Texts

    In this unlikely event the printer will only work with a reduced performance to prevent the printer from any damage. Please contact your Hasler branch or dealer. Pos: 106 /Bedienungsanleitungen/Geräte spezifisch/Drucker/11.x_Ü2_Ink package ID number @ 2\mod_1269249230092_912.doc @ 13727 @ 2 11.8 Ink package ID number...
  • Page 148 Please read the additional operation instructions for this ink typ. u USER INK Not optimized default parameter. This parameter can be used for all not Hasler approved inks. t KH-UV2 TEXT Available for certain printer models only through a feature update.

  • Page 149: Declaration Of Conformity

    11.9 Declaration of conformity Pos: 109 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/Declaration of conformity_Introduction @ 2\mod_1270642943823_912.doc @ 14383 @ Products presented in this guide conform to requirements of the following directives: Pos: 110 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/Machinery and EMC directive @ 2\mod_1270640778289_912.doc @ 14370 @ EC-directives EC directive Year / Register No.
  • Page 150 Warning This is an EN 55022 Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Pos: 112 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/FCC Note *USA* Class A Device_619_ONLY @ 3\mod_1299071436816_912.doc @ 30686 @ FCC Note USA This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 151: Glossary

    12 Glossary Term Description Addressing Addressing describes the process of printing an address information onto an object, so that it can be delivered by postal means. Usually addressing refers to applying the receivers address. see personalize and individualize ASCll ASCll is the abbreviation for "American Standard Code for Information Interchange".
  • Page 152 Decap Time The decap time of an ink type indicates, for how long an ink cartridge can be exposed, to the surrounding air without capping, before the ink starts to dry within the nozzles. Ink which is dried within the nozzles reduces the print quality when starting or resuming a print job.
  • Page 153 Font inclination Selectively, the font characters may printed vertically straight (normal) or – in a constant angle – inclined (cursive). Font type Font type refers to the print design of a character set. Cour, for example, exhibits a different character design than LetGot or Helv.
  • Page 154 Paper recognition see Top of form Sensor Paper Sensor see Top of Form Sensor Paper size The paper size refers to the paper format which should be printed on. When turning the layout by 180°, the top margin value is automatically detected, so that it corresponds to the set value of normal layout orientation.
  • Page 155 Printer Driver The printer driver translates the commands coming from a software application (e.g. Bulk Mailer Designer) into printer commands. A printer driver must fit to both the software application and the printer model. Printhead see cartridge Printhead carriage The printhead is mounted at the movable printhead carriage. Printhead distance The correct distance between the cartridge nozzles and the paper is important for a clear and sharp printout.
  • Page 156 Top of Form Sensor The Top of Form sensor (or paper sensor) detects the front and (TOF) rear edges of each material. A correct detection is necessary to position the printed image and to stop the printer in case of a jam.

  • Page 157: Index

    13 Index Accessories ........124 Macro ........107, 153 Main display ........22 Additional display texts .....147 Additional error message....119 Maintenance ........89 Barcode ..........151 Material thickness......30 Baud rate........151 No Data ......... 147 Cancel a print job ......39 No Paper ........147 Cartridge menu.........
  • Page 158 Software application ..... 34, 52 Top Margin ........154 Spare parts ........12 Top of form ........48 Support ........... 89 Troubleshooting ........ 93 Technical Specifications.....130 USB ..........16 Technical Support ......123 Warning message....... 73, 113 Test print ......... 35 === Ende der Liste für Textmarke Inhalt === User Manual Version 3.1...

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