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Hasler HJ930 Operating Manual

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Operating Guide
Mailing Systems
HASLER
And Solutions
®
America's better choice
HJ930
Inkjet Printer
08/20/2011

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Summary of Contents for Hasler HJ930

  • Page 1 Operating Guide Mailing Systems HASLER And Solutions ® America’s better choice HJ930 Inkjet Printer 08/20/2011...
  • Page 2 Products presented in this guide are conform to requirements of directives nbr 2006/42/EG and 2004/108/EG. Hasler has implemented a program for the recycling of worn machines and machines at the end of their lifetime. Contribute in a res- ponsible way to the environmental protection by consulting your retailer internet site, or by contacting him.
  • Page 3 Copyright © Copyright 2011 All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means, copied onto electronic media or translated into any language without the manufacturer's express written permission. The manufacturer is not liable for any damage resulting either from incorrect use or from repairs and modifications carried out by a third unauthorized party.

  • Page 4: Table Of Contents

    Table of Contents Introduction ................9 1.1 Pictograms ................9 1.2 Notes for use of this manual............9 1.3 Terms and abbreviations ............10 1.4 System requirements ..............10 Safety notes ................11 2.1 General safety notes ...............11 2.2 Ink safety notice..............13 2.3 Location of the printer .............13 2.4 Disposal ................13 Scope of delivery and assembly..........
  • Page 5 Additional Error Messages ..........121 8.6 Technical Support..............125 Consumables and Accessories ..........126 9.1 Consumables ............... 126 9.1.1 Standard inks for Hasler address printers......126 9.1.2 Cleaning Towels............... 127 9.2 Accessory devices..............128 9.2.1 Hasler CS-800 conveyor ............ 128 10 Technical Specifications ............
  • Page 6 11.1 How to completely remove printer drivers from Windows Vista and Windows 7 ................131 11.2 How to completely remove printer drivers from Windows XP and Windows 2000 ................132 11.2.1 How to use a pre-installed printer driver ......133 11.3 USB connection ...............
  • Page 7 Table of Figures Figure 1:HJ930 Overview frontside................15 Figure 2: HJ930 Overview rear side................16 Figure 3: Mounting the guides.................. 17 Figure 4: The operator panel..................19 Figure 5: Main display..................... 22 Figure 6: Inserting the ink cartridge into the pen stall ..........27 Figure 7: Lock the restraining lever................
  • Page 8 Figure 36: Recommended install procedure..............80 Figure 37: Properties of unspecified device ..............82 Figure 38: Update the printer driver................82 Figure 39: Update Driver Software Wizard ..............82 Figure 40: Select the driver source ................82 Figure 41: Ferrite with plastic case ................83 Figure 42: Adding TCP/IP Port..................

  • Page 9: Introduction

    If you are already familiar with the HJ930, it will make things easy if you to use this manual as a reference work.

  • Page 10: Terms And Abbreviations

    Pos: 11 /Bedienungsanleitungen/Geräte spezifisch/Drucker/1.4_Ü2_System requirements_ONLY_619 @ 2\mod_1272530190780_912.doc @ 17229 @ 2 1.4 System requirements The Hasler HJ930 is designed to be used in connection with a PC. To connect the HJ930 to the PC one free USB port or one free Ethernet (TCP/IP) port is required. The PC should be an up-to-date model and must have enough processing power and free disk space to run the Hasler Addressing Solutions Software.

  • Page 11: Safety Notes

    Safety notes Prior to initial operation, please carefully read the following instructions for the sake of both your own safety and the printer operating safety. Always observe any warnings and instructions directly attached to the device. Keep this manual available in order to be able to check back at any time.
  • Page 12 Pos: 18 /Bedienungsanleitungen/Geräte neutral/2.1h_Allgemeine Sicherheitshinweise_Hinweis Service @ 0\mod_1242737415895_912.doc @ 1746 @ Please contact your authorized Hasler dealer or service partner, for all questions relating to service and repair. In this way, you ensure the operational safety of your machine.

  • Page 13: Ink Safety Notice

    2.2 Ink safety notice Keep ink cartridges away from children. If you get into skin contact with the ink, immediately clean off the ink under running water. In case ink has entered your eye, immediately rinse it with plenty of water. •...

  • Page 14: Scope Of Delivery And Assembly

    Pos: 25 /Bedienungsanleitungen/Geräte neutral/3.2_Ü2_Delivery @ 0\mod_1242739526953_912.doc @ 1770 @ 2 3.2 Delivery The Hasler HJ930 is delivered in appropriate packaging so that it reaches its destination without damage via a regular mode of transport. Transportation and storage should be carried out in suitable condition. That means an ambient temperature between +10°C and +31°C at 20-80% relative humidity (non-...

  • Page 15: Device Overview

    3.3 Device overview Pos: 28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-930/3.3_Geräteübersicht_AS-930_ONLY_619 @ 2\mod_1269277821105_912.doc @ 13780 @ Pos: 24 /Bedienungsanleitungen/Geräte spezifisch/Labeler/L326/4.1_Geräteübersicht_L326 @ 0\mod_1250853155201_6.doc @ 2820 @ Figure 1:HJ930 Overview frontside Paper feed ramp Separators Slide (Runner) Print unit Paper side guides Ink cartridges Operator panel with display...

  • Page 16: Assembly

    (earthing)! Make sure that the on/off switch is set to off. Plug the power cable into the power input of the HJ930. Connect the cable to the power outlet. Pos: 32 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-930/3.3.2_Ü3_How to mount the paper feed ramp, side guides and stacker extension_AS-930 @ 2\mod_1269277878394_912.doc @ 13783 @ 3...

  • Page 17: How To Mount The Paper Feed Ramp And The Side Guides

    3.4.2 How to mount the paper feed ramp and the side guides • Mount the paper stacker extension (1) and the paper feed ramp (2) as shown in Figure 3. Mount one narrow paper side guide (3) next to the printer wall and then either a narrow (4), medium or large paper side guide on the opposite side.

  • Page 18: Description Of Device

    The device can be used in connection with an IBM compatible PC and a vary of software running under Microsoft Windows operation systems. The print unit of the Hasler HJ930 is provided with three HP ink cartridges (C1, C2, C3). During the printing the unit stays motionless, therefore the device is called a Fixed Head printer.

  • Page 19: The Operator Panel

    4.3 The Operator Panel Pos: 39 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4_Operator_Panel @ 2\mod_1265967728349_912.doc @ 12018 @ Figure 4: The operator panel The operator panel is used to easily activate often required functions and select information from the main display. The operator panel is also used to navigate within the printer menus, in order to change printer and layout settings, run test modes and look up specific printer statistics.

  • Page 20: Key Panel

    4.3.1 Key panel Below is an explanation of how the different keys of the panel work: Main Function Ok (Online) Turns the printer online and confirms a selection in a menu Cancel (Offline) Turns the printer offline and exits the current menu level.
  • Page 21 Below is an explanation of how the different secondary functions of the arrow keys work: Secondary Function Quick key The printer will display Test and feed pages and print Arrow up (Test Print) the test pattern continuously, using the current printer setting (e.g.

  • Page 22: Main Display

    4.3.2 Main Display The main display shows you the most important information about your current print job at one glance. Pos: 42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4.3_Main_Display_Fixed_Head_3_cartridges_AS-930_ONLY_ONLY_619 @ 3\mod_1301552853612_912.doc @ 30999 @ J o b C u r r e n t : 1 2 3 4 5 6 7 ←...
  • Page 23 2: Ink costs and ink range This line shows one of the following information: InkCosts/Job Calculates and shows the cost of ink for the current print job in the set currency. Costs/1000Pg Calculates and shows the cost of ink per 1,000 pages of the current print job. Pages/Cartr.
  • Page 24 7: Print direction This line shows the set print direction. Nor The print layout is printed in normal direction. Rev The print layout is printed 180° turned. Please refer to the section “Menu” of this manual, to get more detailed information about print direction. This setting can be locked, so that a print direction setting, send from the PC is ignored.
  • Page 25 Additional display texts Under certain circumstances additional texts may be shown in the display. Please see chapter 11.9 Additional display texts, on page 149. Pos: 44 /Bedienungsanleitungen/Geräte neutral/5.0_Ü1_Initial start-up of the device @ 0\mod_1246014198984_912.doc @ 1931 @ 1 User Manual Version 3.1...

  • Page 26: Initial Start-Up Of The Device

    Initial start-up of the device Pos: 45 /Bedienungsanleitungen/Geräte spezifisch/Drucker/5.0_print_first_test_page @ 1\mod_1263302633152_912.doc @ 10181 @ This section describes all the necessary steps to print the first test page with your Hasler HJ 930. Pos: 46 /Bedienungsanleitungen/Geräte neutral/5.2d_Ü2_How to power-on the device @ 0\mod_1250856526091_912.doc @ 2869 @ 2 5.1 How to power-on the device...

  • Page 27: Figure 6: Inserting The Ink Cartridge Into The Pen Stall

    Do not touch the contacts or the nozzle plate of an ink cartridge. This may lead to reduced print quality. Ink cartridges We recommend to use only supported Hasler inks in connection with this printer. Refilled ink cartridges may result in bad printing quality and may damage the printer.

  • Page 28: How To Setup The Feeder

    5.3 How to setup the feeder To setup the feeder you need to perform the following steps in this order: Adjust the separation Adjust the transport roller height Adjust the paper side guides Fill the feeder with material Adjust the paper feed ramp 1.

  • Page 29: Figure 9: Unused Separation Fingers

    fixing screws lift those separation fingers as well! Figure 9: Unused separation fingers 2. Adjust the Set the transport rollers according to the material thickness. transport • Lift or lower the transport roller with the transport rollers rollers height adjustment screw (see Figure 10). •...

  • Page 30: Figure 11: Turned Side Guide For A Narrow Medium

    3. Adjust the • Move the two paper side guides apart. paper side • Put in one medium in the desired position. guides • Position the paper feed ramp in the middle of the two side guides. • Push the side guides back towards the medium. •...

  • Page 31: How To Adjust The Printer To The Material Thickness

    Figure 12: Position of the slide Pos: 51 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-830/5.4_Ü2_Adjusting Printer to the material thickness_AS-830/930 @ 2\mod_1268645618968_912.doc @ 13413 @ 2 5.4 How to adjust the printer to the material thickness To ensure a sharp and clean print quality and a safe material transport, you have to adjust the distance from the print unit to the material.

  • Page 32: How To Position The Print Area

    thickness adjustment screw wing screw Figure 13: Adjusting the printer to the material thickness Pos: 52 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-830/5.6_Ü2_How to position the print unit_AS-830_930 @ 2\mod_1268645846866_912.doc @ 13419 @ 23 5.5 How to position the print area The vertical position of the print area must be setup manually. •...

  • Page 33: Figure 14: Positioning The Vertical Print Area

    wing screw print area Figure 14: Positioning the vertical print area Unprintable area Please consider that there is a 15 mm / 0.59" wide area, next to the side wall of the machine, inside which cannot be printed. This area is marked grey in Figure 15 below.

  • Page 34: Sample Print Area Positions

    unprintable area of 15 mm Figure 16: Printing flush to the top edge of a material 5.5.1 Sample print area positions The possible print area on a C5 envelope is shown in Figure 17 below. Figure 17: Print area on C5 envelope User Manual Version 3.1...

  • Page 35: Figure 18: Print Position On C4 Not Possible With Nor Setting

    Using the REV setting You can use the REVERSE setting to print onto a position that would be outside the possible 145 mm / 5.7” print area. Please see Figure 18 and Figure 19 for an example using the REV setting to print in the desired position on a C4 envelope..

  • Page 36: Width Measurement Of The Print Media

    Depending of the direction in which the products are fed into the printer, it could become necessary to turn the direction of the printed image by 180°. The Hasler HJ930 has a built-in feature that automatically turns the printed image by 180°. This adjustment can either be set directly in the printer menu, in the software application used to send the data to the printer or in the printer driver.

  • Page 37: How To Perform A Test Print

    5.8 How to perform a test print The test print function allows a fast test of the printer settings. The test print can be used to get a quick impression of the print quality of the inserted ink cartridges as well. There is no need to have a connection to a PC to use this function.

  • Page 38: Printer Menu (Firmware V4.8)

    Printer menu (firmware V4.8) Pos: 59 /Bedienungsanleitungen/Geräte spezifisch/Drucker/6.0_Introduction_Printer_Menu @ 2\mod_1265890955551_912.doc @ 11914 @ This chapter provides an overview of the menu structure of your Hasler printer, as well as a description for each single item of the menu. The index below shows the pages numbers for each item of the menu, as well as the structure of the printer menu.
  • Page 39 JOB PARAMETERS........................57 PRINT QUALITY ....................57 TRANSPORT PARAM..................... 58 PAPER SPEED ..................58 AUTO PAP SPEED ................58 PAPER TIME-OUT ................58 LAYOUT ......................59 ORIENTATION ................... 59 PAPER SIZE ..................60 LEFT MARGIN ..................60 OFFSET EDGE ................... 60 FONT PARAMETERS .....................
  • Page 40 Encoder Pattern ................. 71 Cartr. Print Patt ................. 71 Print char. set..................74 SETTING DUMP ....................75 INPUT BUFFER DUMP ................... 76 DEALER ......................76 SHOW ERORR MESSAG ..................76 SHOW WARNING MSGS..................76 LANGUAGE .......................... 77 SETTING ..........................78 Pos: 60.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü0_0000_Menü_Drucker_QUICK MENU @ 0\mod_1254487154644_912.doc @ 4102 @ User Manual Version 3.1...

  • Page 41: Quick Menu

    QUICK MENU The Quick key opens the following menu: Pos: 60.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6001_PRINTER RESET_FW_4.8 @ 3\mod_1287746467437_912.doc @ 27909 @ PRINTER RESET The PRINTER RESET process is used when a print job needs to be cancelled. This process will clear the PC's spooler by first accepting all print data being sent from the PC application, deleting them and then resetting the printer internal buffer.

  • Page 42: Clear Print Queue

    CLEAR PRINT QUEUE Selecting CLEAR PRINT QUEUE will delete all print data within the printer buffer. It will not delete any print data waiting to be sent from the PC application during a print job. • Select CLEAR PRINT QUEUE in the QUICK MENU and hit the Ok key.

  • Page 43: Paper Measurement

    PAPER MEASUREMENT The printer will measure the paper width. Therefore please put one sheet of paper in the feeding position. After the measurement the printer will display the detected paper width. If you wish to lock the measured value in the printer, press the Ok button for 2 seconds (the PC software settings will not affect the printer set values).

  • Page 44: Clean Heads

    CLEAN HEADS The printer will perform a cleaning cycle. One sheet of paper will be fed into the printer and all printheads will shoot a small amount of ink onto it. This function is useful to clear clogged nozzles. Please make sure to put the print units in a position, where the ink will hit the paper. •...

  • Page 45: Main Menu

    MAIN MENU The Home key opens the main menu. Here you can access the following menus: PRINTER CONFIG. JOB PARAMETERS SERVICE LANGUAGE SETTING Pos: 60.14 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_1000_Menü_Drucker_PRINTER CONFIG. @ 0\mod_1253108079366_912.doc @ 3374 @ User Manual Version 3.1...

  • Page 46: Printer Config

    PRINTER CONFIG. This menu provides access to the following features. Pos: 60.15 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_1100_MAINENANCE @ 0\mod_1254483965167_912.doc @ 4041 @ MAINTENANCE Pos: 60.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1101_Auto Clean Heads_830/860/960/990/Orbit/OrbitB @ 0\mod_1254489902659_912.doc @ 4114 @ AUTO CLEAN HEADS Here you can activate the cleaning of the print cartridge prior to a print job sent from the When set to 1st, the printer will perform a purge (print a purge image) onto a product and then start with the first page of the print job.

  • Page 47: Figure 21: Keep Alive Function

    KEEP ALIVE Here you can turn on the KEEP ALIVE maintenance function. This function helps to prevent the ink from drying inside the nozzles of the cartridge. During print jobs it can happen that some parts (nozzles) of an ink cartridge are not used on every page.

  • Page 48: Figure 22: Print Corr.patt

    ADJUSTMENTS Pos: 60.20 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1303_ADJUSTMENT STEPS @ 0\mod_1254483974277_912.doc @ 4053 @ ADJUSTMENT STEPS Pos: 60.21 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130301_PRINT CORR. PATT._AS-830/930 @ 2\mod_1269513262374_912.doc @ 13912 @ PRINT CORR.PATT. This correction pattern is a test printout which allows the user to detect easily the right correction offset.

  • Page 49: Corr. C1-C2

    CORR. C1-C2 To ensure seamlessly transition between the print areas of cartridge C1 and C2, their relatively horizontal print positions can be calibrated. This adjustment becomes necessary if there are little stepped offsets in printed vertical lines between two cartridges. The correction values can be adjusted in a range between +24 and -24.

  • Page 50: Figure 23: Adjust Tof Test Print

    To make an adjustment press Quick (Test Print). The HJ930 will now print an adjustment page with the one print cartridge, closest to the feeder. Measure the distance between the paper edge and the printed bars. See Figure 23 below. Enter the measured distance in the printer menu and press the Ok button.

  • Page 51: Pc Program

    PC PROGRAM Some applications require that you set this option to special. Option Note standard For Microsoft Windows applications special For Cobra, Oracle user Default: standard Pos: 60.29 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1506_UNIT of MEASUREM. @ 0\mod_1254489917899_912.doc @ 4172 @ UNIT of MEASUREM. Here you can choose between „millimeter“...

  • Page 52: Page Data Size

    Here the used ink type has to be selected. The listed parameters are optimized for the different Hasler inks. The parameters directly affect the electrical signals from the printer to the cartridge and are important for a correct ink drop formation.

  • Page 53: Reset Ink Level

    Please read the additional operation instructions for this ink typ. u USER INK Not optimized default parameter. This parameter can be used for all not Hasler approved inks. Default: d BLACK DYE Always set the ink type according to your actually used ink! The different parameters are optimized for these types.

  • Page 54: Warming Cartridge

    Activate ink related counters In order to use the InkCosts/Job, the Costs/1000Pg and the Pages/Cartr. counters in the display, you must enter a value greater than 0 at COSTS/CARTRIDGE. Pos: 60.36 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1605_WARMING CARTRIDGE_All Printer @ 0\mod_1254912882048_912.doc @ 4819 @ WARMING CARTRIDGE With this option activated, the printer will send warming pulses to non-printing printhead nozzles.

  • Page 55: Error Handling

    ERROR HANDLING Select ERROR HANDLING in the PRINTER CONFIG. menu and hit the Ok key. You will be presented with the following choices: Pos: 60.41 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1701_SOFT FONT ERROR @ 0\mod_1254908138045_912.doc @ 4705 @ SOFT FONT ERROR This feature is used to set the printer response when it detects a PC font related error. Option Note cont.

  • Page 56: Error Low Ink

    ERROR LOW INK If the calculated ink level of a cartridge goes down to a certain value, the printer can warn the user or even stop the printing process. Option Note EMPTY CARTRIDGE Here you can set if the printer should stop or continue cont.

  • Page 57: Job Parameters

    JOB PARAMETERS This menu provides access to the following features. Pos: 60.47 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_2100_2101_PRINT_QUALITY @ 0\mod_1254485113011_912.doc @ 4075 @ PRINT QUALITY Here you can set the print quality, the resolution in dpi (dots per inch) the printer will use. Each of the eight print quality settings consist out of two numbers, one before the x and one after, e.g.

  • Page 58: Transport Param

    TRANSPORT PARAM. Pos: 60.50 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2201_PAPER SPEED_Only_AS-930/960/990 @ 1\mod_1259769374173_912.doc @ 8077 @ PAPER SPEED This feature is used to set the speed of the material transportation. Note that the speed of the transportation determines the level of print quality you can set. See table below. Option Possible print quality (dpi) 1820 mm/s...

  • Page 59: Figure 24: Difference Nor/Rev

    Use this feature to set the behaviour of the printer when no more material is being fed during and if the printer should continue to run after a print job was finished. Option Note No more material is fed during a print job: The printer will show NoPaper in the main display view and after a short while the printers stops and shows the error message NO PAPER !! CODE 01.

  • Page 60: Figure 25:Left Margin, Transport Direction

    PAPER SIZE This feature is used to choose between different predefined paper formats. To use different paper dimensions, please use the “PAPER MEASUREMENT” function (Quick menu or key combination Quick + Excecutive, Letter, Legal, Ledger, A3, A4, A5, A6, Monarch, C10, Intern.DL, INSD, C4, C5, C6, B4, B5, B5JIS, Card1, Card2, Hagaki, User Pos: 60.56 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2303_LEFT MARGIN_Fixed Head @ 0\mod_1254914048389_912.doc @ 4871 @ LEFT MARGIN...

  • Page 61: Character Spacing

    CHARACTER SPACING This feature is used to set the spacing between the individual characters from 0 to 90 dots. Default: 0 Pos: 60.61 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_Plain text output only @ 2\mod_1268922052172_912.doc @ 13590 @ Plain text output only When using a modern Microsoft Windows computer with layout software like "Flex Mail"...

  • Page 62: Paper Sensor

    PAPER SENSOR Here you can adjust the behaviour of the paper sensor. Option Note The paper sensor (also Top of Form (TOF) sensor) detects the front edge and the rear edge of the material. In this setting the paper sensor is active over the complete length of the material.

  • Page 63: Auto Linefeed

    AUTO LINEFEED This feature defines how the printer should interpret the control characters: CR = Carriage Return (Moves the cursor back to the first position of the same line.) LF = Line Feed (Moves the cursor to the next line.) FF = Form Feed (Ejects the current page.) Option...

  • Page 64: Service

    SERVICE This menu provides access to the following features. Pos: 60.73 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3100_SELECT TEST PATT. @ 0\mod_1254837069267_912.doc @ 4613 @ SELECT TEST PATT. Pos: 60.74 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3101_SELECT TEST PATT. @ 0\mod_1254916093984_912.doc @ 5059 @ You can choose between two default test patterns. One of these patterns will be printed when you perform a test print (Quick key + Arrow up key).

  • Page 65: Ram

    The printer will test its internal memory. Pos: 60.79 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3204_Ram Contin. @ 0\mod_1254915740236_912.doc @ 5007 @ Ram Contin. The printer will test its internal memory. Pos: 60.80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3205_NV-Ram Cont. @ 0\mod_1254915736642_912.doc @ 4983 @ NV-Ram Cont. The printer will test its internal memory.

  • Page 66: Cartridges

    Cartridges This test checks the electronically connections between cartridge mountings and printheads. The results of the test are shown in the display. Test Note HP PEN ID The identification code of each PEN board (e. g 13 = Unit U1, Cartridge C3). MISSING DOTS Number of missing dots of the cartridges, that can’t be controlled by the printer.

  • Page 67: Led/Beeper

    LED/Beeper Here you can check if all the LEDs of the display and the beeper work correctly. When performing this test the printer will run through the following cycle: ALL LED's OFF LED ONLINE ON LED OFFLINE ON LED WARNING ON LED ERROR ON BEEPER ON (you will hear a sound for two seconds) Pos: 60.89 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3300_CONFIGURAT._INFO @ 0\mod_1254837071173_912.doc @ 4621 @...

  • Page 68: Configurat. Info

    Pos: 60.93 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3304_Model : @ 1\mod_1261145262596_912.doc @ 9033 @ Model: Shows the name of your printer model. For example: HJ930 Pos: 60.94 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3307_PAGE CNT: @ 0\mod_1254916801511_912.doc @ 5095 @ Page cnt: Shows the total number of pages printed on the machine. This includes pages from print jobs as well as service prints (e.g.

  • Page 69: Hardware

    Hardware: Shows the hardware version number of certain printer components. For example V32-3-0 Description FPGA main board assembly type version version Pos: 60.97 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_1_USB-REV.:_ONLY_619 @ 1\mod_1259848205834_912.doc @ 8133 @ USB rev.: Shows the firmware version of the installed USB chip. For example: 1.0.01 Pos: 60.98 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_2_PCBA:_ONLY_619 @ 3\mod_1282296399850_912.doc @ 26966 @ PCBA:...

  • Page 70: Mac

    Pos: 60.106 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3318_INK PCK: @ 0\mod_1254917750766_912.doc @ 5179 @ Ink pack: The “ink package” is a set of optimized parameters for the different Hasler inks. New inks may require an update of this package. You can check which version is installed on your machine (ID-number).

  • Page 71: Figure 26: Encoder Pattern

    SERVICE PRINT Pos: 60.108 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3401_Alignment Horiz. @ 0\mod_1254916087046_912.doc @ 5019 @ Alignment Horiz. The device will print a special test pattern that shows the horizontal alignment of the print swathes. This is just for test purposes, adjustments can be made in the menu PRINTER CONFIG.

  • Page 72: Figure 27: Pattern A

    Figure 27: Pattern A • Figure 28 below shows an sample print with several defects on ink cartridge C1. How to clean clogged nozzles, the cartridge and pen board is described in chapter 8.1.1, on page 92 and in chapter 8.1.2, on page 94. If a defect is still visible after cleaning the cartridge nozzles and contacts as well as the pen board contacts, replace the cartridge.

  • Page 73: Figure 29: Cartridge Contacts

    Cartridge contacts Figure 29: Cartridge contacts Nozzle rows • In print pattern B, every nozzle of each cartridge prints a small dot. Interruptions in the line of dots indicate clogged nozzles. Figure 30: Pattern B • Pattern C is used for assembly control and service purposes. Figure 31: Pattern C Pos: 60.112 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3410_Print char.

  • Page 74: Figure 32: Sample Character Set Print

    Print char. set The printer will print the currently selected printer internal character set. Figure 32: Sample character set print Pos: 60.113 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3500_3501_3502_SETTING DUMP @ 0\mod_1254837073673_912.doc @ 4633 @ User Manual Version 3.1...

  • Page 75: Figure 33: Sample Setting Dump Print

    SETTING DUMP Here you can print the setting dump. The setting dumps lists all printer settings for each setting number. The currently used setting is marked with ******. In the top right corner you will find the page number of the current page as well as the total number of pages (see Figure 33).

  • Page 76: Figure 34: Sample Input Buffer Dump Print

    INPUT BUFFER DUMP Here you can either print the input buffer of the printer or send it to a PC via the serial interface. The input buffer of the printer contains all data (control sequences, text, graphics) received by the printer. In the case of problems, the input buffer provides useful information.

  • Page 77: Language

    LANGUAGE Here you can select one of the following languages for the printer menu. English Deutsch Francais Italiano Espaniol Chinese* * only available in the Asian version. Pos: 60.119 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_5000_Menü_Drucker_SETTING @ 0\mod_1254483917964_912.doc @ 4037 @ User Manual Version 3.1...

  • Page 78: Setting

    SETTING For Microsoft DOS applications, individual printer configurations can be created and stored as a setting in the printer. The setting No. 0 is reserved for the factory setting. Here, no modifications can be executed. The settings No. 1 to No. 9 may be set individually. The modifications will be automatically saved for the selected setting number.

  • Page 79: How To Connect The Printer To The Pc

    7.1 How to install the printer driver 7.2 Windows XP and Windows Vista 1. Insert the • Insert the Hasler CD-ROM in the CD drive of your PC. driver CD-ROM 2. Connect the • Make sure that your printer is turned off.

  • Page 80: Windows 7

    During the installation, the Wizard might prompt that the driver is not approved by Windows. Please continue the installation by clicking on “Continue Anyway” 7.2.1 Windows 7 1. Insert the • Insert the Hasler CD-ROM in the CD drive of your PC. driver CD-ROM User Manual Version 3.1...
  • Page 81 2. Connect the • Make sure that your printer is turned off. PC to the • Connect the printer with the USB cable to your PC. printer • Turn on the printer. Check if the printer shows OnlinUSB in the bottom line of the main display.

  • Page 82: Figure 37: Properties Of Unspecified Device

    • Select your CD-ROM drive and then click on “Next”. Let the Wizard Wizard look for appropriate drivers. Choose the driver for your Hasler printer and click on “Next” (see Figure 40). • Windows will now locate and install the driver. After the procedure the printer is ready to use.

  • Page 83: How To Use The Usb Interface

    7.3 How to use the USB interface Start the the printer driver installation first Please make sure to start the installation the printer driver before you connect to the printer to the PC! See chapter 7.1 on page 79 for a description of how to install the printer driver.

  • Page 84: Adding A Tcp/Ip Port To A Printer Driver

    7.4.1 Adding a TCP/IP port to a printer driver 1. Modify the • Open “Devices and Printers” on your PC (START > Control Panel > existing Hardware and Sound). printer driver • Select your printer and click on it with the right mouse button and select “Printer properties”...

  • Page 85: Figure 45: Custom Settings

    Correct IP address syntax Don’t enter the unnecessary “0” digits of the IP address in the properties window. If the IP address is not entered correct, the PC cannot establish a connection to the printer. Example: NOT correct: 192.168.005.008 Correct: 192.168.5.8 3.

  • Page 86: Connecting The Printer To A Local Area Network

    Figure 47: Address printer port settings Pos: 61.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.2.1_Ü3_Connecting the printer to a network_ONLY_619 @ 3\mod_1289307329445_912.doc @ 28163 @ 3344 7.4.2 Connecting the printer to a local area network Configuration of network settings To connect the printer to a LAN it is necessary to perform certain configurations on the server of your LAN.

  • Page 87: Using A Fixed Ip Address

    7.4.3 Using a fixed IP address 1. Printer • Open the main menu of the printer with the Home key. settings “fix • Open the menu PRINTER CONFIG. > BOOT DEFAULTS > IP” COMMUNICATION > TCP/IP. • In this menu select the setting fix IP. In the next menu you can set the values for Port Number, IP Address, Subnet Mask and Gateway IP Address.

  • Page 88: Figure 48: Dhcp Table On Server

    2. Enter/ • Confirm any changes to the port number by pressing the Ok change the key. Now press the Cancel key until the main view is shown in default the display. settings • Press the Ok key to turn the printer online. The bottom line of the display must now show: OnlinTCP 3.

  • Page 89: Direct Ethernet Connection Between The Printer And The Pc

    Hinweis Checking the printer’s network settings You can always check the printer’s current IP address, Port number, subnet mask, gateway and the MAC address in this printer menu: SERVICE > CONFIGURAT. INFO Figure 49: Test of fix IP (ping test on server) 4.
  • Page 90 3. Enter/ • Set the values for Port Number, IP Address, Subnet Mask and change the Gateway IP Address according to your needs or leave the default default values. settings Port Number: 9100 IP Address: 192.168.50.180 Subnet Mask: 255.255.255.0 Gateway IP Address: 192.168.50.180 •...

  • Page 91: Figure 50: Local Area Connection Properties

    Figure 50: Local Area Connection Properties Figure 51: TCP/IPv4 settings 5. Install and • Install and configure the printer driver for your printer model as configure the described in chapter 7.1 on page 79. printer driver Pos: 62 /Bedienungsanleitungen/Geräte neutral/8.0_Ü1_Service @ 0\mod_1251192378636_912.doc @ 3024 @ 31 User Manual Version 3.1...

  • Page 92: Service

    Service Pos: 63 /Bedienungsanleitungen/Geräte neutral/8.1_Ü2_Maintenance and support @ 0\mod_1251203636132_912.doc @ 3106 @ 2 8.1 Maintenance and support Pos: 64 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.1.x_Cleaning_the_paper_sensor_REFLECTOR @ 2\mod_1265711553389_912.doc @ 11755 @ Cleaning the It is highly recommended to check and clean the paper sensor every day. paper sensor •...

  • Page 93: Figure 52: Cleaning The Nozzle Plate

    Cleaning the • Dampen the cleaning cloth with a small amount of alcohol. contacts • Do NOT bring the alcohol in contact with the nozzle plate (see Figure 53)! • Carefully wipe the contacts with the cloth. • Check if all contacts are free of ink stains. If not, continue wiping the contacts until all are shiny and stain free.

  • Page 94: How To Clean The Pen Board Contacts

    8.1.2 How to clean the pen board contacts Cleaning the When exchanging ink cartridges, it may happen that ink from the ink pen board cartridges is smeared onto the contacts of the pen boards. Therefore it is contacts necessary to clean these contacts regularly. •...

  • Page 95: How To Reset The Printer

    8.1.3 How to reset the printer To reset the printer to the factory settings, you have to start the printer in a special mode. Non-Mechanical Reset (resets all settings, except for mechanical settings): Turn off the printer Press AND hold the following key: Quick Turn on the printer Keeping holding the Quick key until the printer shows...

  • Page 96: The Device Cannot Be Turned On

    8.3 The device cannot be turned on Condition Problem Solution The device cannot be turned The power is cut or the fuses Check the correct connection on and gets no power. were activated. of the power cable. Check the fuses of the device.

  • Page 97: No Or Only Very Weak Printout With New Ink Cartridges

    8.3.1 No or only very weak printout with new ink cartridges Condition Problem Solution No printout can be seen on The wrong ink type is Make sure to select correct the material or the printout selected. inky type in the printer menu has very little contrast.

  • Page 98: White Streaks In Printed Text Or Graphic

    8.3.3 White streaks in printed text or graphic Condition Problem Solution White streaks show up in Ink dried in the nozzles or Always store the ink printed text or graphics (see cartridge malfunction. cartridges in an airtight box. Figure 57). Perform a Clean Heads print by pressing the Quick Arrow down...

  • Page 99: White Streak In Printed Text Or Graphics (In Between Cartridges)99

    8.3.4 White streak in printed text or graphics (in between cartridges) Condition Problem Solution White streak shows up in Ink dried in nozzles Check if this is actually the printed text or graphics. The problem. solution white streak is located in chapter 8.3.3, on page 98.

  • Page 100: The Printed Ink Doesn't Dry On The Substrate

    8.3.5 The printed ink doesn’t dry on the substrate Condition Problem Solution The used ink doesn’t dry fast The drying time is too short. Reduce the print quality (e.g. enough. 2x6dpi instead of 3x6dpi) to There is too much ink on the decrease the amount of ink.

  • Page 101: Error Messages

    8.4 Error Messages Pos: 77 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read an error messages entry @ 2\mod_1277217445578_912.doc @ 18851 @ 3 8.4.1 How to read an error message entry • Protocol code: Three digit number that is sent by the printer via the serial interface when this error occurs.
  • Page 102 Protocol Display message Cause code PAPER JAM OR WRONG PAPER Expected paper size exceeded WIDTH! CODE: 02 Elimination • Check for paper jam • Check paper position on vacuum belt (see chapter X) • Check for double feed papers • Check for varying paper sizes •...
  • Page 103 Protocol Display message Cause code PAPER TOO SMALL OR WRONG Expected paper size too small PAPER WIDTH! CODE: 03 Fixed Head Printer with one Elimination • Measure actual paper size print unit: • Compare paper size in • If your material is pre- transport direction with size printed on the reverse side set in printer...
  • Page 104 Protocol Display message Cause code INCREASE THE GAP! Ok TO Gap between two products is too CONTINUE! small or malfunction of paper sensor CODE: 05 Printer with separate feeder: Elimination • Check separation system • Decrease the speed of the •...
  • Page 105 Protocol Display message Cause code FEED MOTOR JAMED! movement feeding CONTINUE! system is rough-running CODE: 10 Turn off and disconnect the Elimination • Check if any paper is stuck in machine from the power supply the machine before trying to eliminate this error! •...
  • Page 106 Protocol Display message Cause code CHECKSUM ERROR ! TESTMACRO Error in buffered RAM RESET CODE: 15 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 78.13 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/16_CHECKSUM_ERROR_! @ 2\mod_1265896768206_912.doc @ 11966 @ Protocol Display message Cause...
  • Page 107 Protocol Display message Cause code BUFFER OVERFLOW ! Overflow of the received buffer CODE: 20 Elimination • Check if the data cable is • Exchange the data cable connected correctly at the printer and at the PC Pos: 78.18 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/21_UNPRINTED_ADRESSES!_FINISH_THE_JOB @ 2\mod_1265618418236_912.doc @ 11320 @ Protocol Display message Cause...
  • Page 108 Protocol Display message Cause code Cartridge no. # of print unit no. CHECK CARTRIDGE(S) START TO # is not inserted CONTINUE CODE: 25 Elimination • Insert missing cartridge(s) • If a cartridge is inserted: Turn off the machine and then take out the cartridge and clean the contacts on the cartridge and the contacts in the pen board.
  • Page 109 Protocol Display message Cause code Connection between cartridge ERROR CARTRIDGE # CHECK contacts and pen board contacts CONNECTION! is faulty CODE: 29 Elimination • Take out the Cartridge and clean the contacts of the Cartridge and the contacts in the pen board. Insert the Cartridge again and press Ok button.
  • Page 110 Protocol Display message Cause code A macro sent from the PC does MACRO TOO HIGH REDUCE TO x not fit into the print area INCHES CODE: 33 Elimination • Reduce the height of the macro to # inches Pos: 78.30 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/34_FONT_ERROR _!!_LOAD_FLASH_FONTS! @ 2\mod_1265619140985_912.doc @ 11362 @ Protocol Display message Cause...
  • Page 111 Protocol Display message Cause code Data sent from the PC is too PAGE DATA TOO LARGE RESET large THE PRINTER! CODE: 50 Elimination • Set the menu PAGE DATA • Turn off the printer and then SIZE to maxim on again •...
  • Page 112 Protocol Display message Cause code A print job selects a font which ERROR: NON-EXISTENT FONT is not available (loaded) in the SELECTED! printer CODE: 53 Elimination • Do not repeat pages after a • Unlock the font in the printer job has ended menu •...
  • Page 113 Pos: 78.41 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/62_FIRMW./CONFIG_PCB_DOES_NOT_MATCH @ 3\mod_1293006012340_912.doc @ 28972 @ Protocol Display message Cause code Firmware and PCB do not match FIRMWARE/CONFIG PCB DOES NOT MATCH! CODE: 62 Elimination • Load the correct firmware; • Call service make a default reset (press and hold the home key during power-on).
  • Page 114 Protocol Display message Cause code An error occurred during ERROR: TCP-PORT initialising the TCP device CODE: 74 Elimination • Call service Pos: 78.46 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/75_NO MAC ADDRESS FOUND (ONLY 619-Platine) @ 3\mod_1283169650711_912.doc @ 27270 @ Protocol Display message Cause code MAC address not set in the NO MAC ADDRESS FOUND...

  • Page 115: Warning Messages

    Pos: 79 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü2_Warning_Messages @ 2\mod_1265641665046_912.doc @ 11623 @ 2 8.5 Warning Messages Pos: 80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read a warning message entry @ 2\mod_1277218478098_912.doc @ 18855 @ 3 8.5.1 How to read a warning message entry • Protocol code: Two digit number that is sent by the printer via the serial interface when this warning occurs.
  • Page 116 Pos: 81.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AC_Error_Macro_ID_Report_Err._2_Vendor @ 2\mod_1265634861445_912.doc @ 11500 @ Protocol Display message Cause code Warning macro ID report to Error in the mailing software vendor CODE: AC Elimination • Contact the software manufacturer Pos: 81.4 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AD_Position_Warning!_Reduce_Left_Margin! @ 3\mod_1291916084519_912.doc @ 28622 @ Protocol Display message Cause...
  • Page 117 Protocol Display message Cause code Macro too large or wrong hor. Macro too large for print area position! CODE: AG Elimination • Reduce macro size • Check the paper size set in the printer menu or PC • Reduce macro size or change software the hor.
  • Page 118 Protocol Display message Cause code Warning: wrong TrueType font A print job selects a font which is data! not available (loaded) in the printer and the menu SOFT FONT ERROR is CODE: AK set to Elimination • Do not repeat pages after a •...
  • Page 119 Protocol Display message Cause code The menu PRINTER CONFIG. > Warning:rotate font feature not enabled! BOOT DEFAULTS > TEXT ROTATION is set to off and the printer CODE: AQ received a control sequence for rotated text Elimination • Set the menu PRINTER CONFIG.
  • Page 120 Protocol Display message Cause code Feature disabled in this mode Address repeating not available in read and print mode CODE: BD Elimination • Pos: 81.20 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/BE_PAPER_SENSOR_SHOULD_BE_VERIFIED @ 2\mod_1265636723269_912.doc @ 11568 @ Protocol Display message Cause code PAPER SENSOR SHOULD BE The paper sensor is detecting paper VERIFIED! before starting to print or...

  • Page 121: Additional Error Messages

    8.5.2 Additional Error Messages Pos: 83.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M01_Checksum error flash -> RAM transfer @ 2\mod_1271940887638_912.doc @ 16833 @ Message Cause MONITOR-ERROR: M01 Checksum error while transferring the flash into the RAM memory FAULT: xxxxxxxx CHKSUM:ssss-ssss Elimination • Restart the printer Pos: 83.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M02_USB-EPROM Read @ 2\mod_1271941102636_912.doc @ 16837 @ Message Cause...
  • Page 122 Pos: 83.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M06_EPROM Unexpected address S0 @ 2\mod_1271941249182_912.doc @ 16853 @ Message Cause MONITOR-ERROR: M06 While data transferring a faulty address range was detected UNEXPECTED ADDRESS record S0 xxxxxxxxx Elimination • Check hex file Pos: 83.7 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M07_EPROM Image too large @ 2\mod_1271941734242_912.doc @ 16857 @ Message Cause MONITOR-ERROR: M07...
  • Page 123 Message Cause MONITOR-ERROR: M11 Too many file parts in hex file or hex file too large IMAGE TOO LARGE Elimination • Check hex file Pos: 83.12 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M12_EPROM Error Flash Erase @ 2\mod_1271942448456_912.doc @ 16907 @ Message Cause MONITOR-ERROR: M12 Error while erasing the flash memory FAULT FLASH-ERASE...
  • Page 124 Pos: 83.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M16_READ USB-EEPROM @ 3\mod_1299069292099_912.doc @ 30666 @ Message Cause MONITOR-ERROR: M16 USB-EPROM could not be read READ USB-EEPROM RETRY, CALL SERVIC Elimination • Retry • When error still occurs call service Pos: 83.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M21_CPU-HwERR @ 3\mod_1299069326307_912.doc @ 30672 @ Message Cause MONITOR-ERROR: M21...

  • Page 125: Technical Support

    A detailed description of all failures and error messages. Pos: 85 /Serviceanleitungen/Geräte spezifisch/Drucker/8.3_Technischer Kundendienst_Printer_specific @ 2\mod_1265189705629_912.doc @ 11240 @ • Setting dump. The setting dump will help the Hasler support determining the cause of a problem. Please see the description for SETTING DUMP, on page 75. •...

  • Page 126: Consumables And Accessories

    Pos: 89 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Tinten/9.1_Ü3_Standard inks for [Channelname] address printers @ 1\mod_1260895786690_912.doc @ 8582 @ 3 9.1.1 Standard inks for Hasler address printers The following list of available Hasler inks represents the status up to the time of the publishing of this User Manual.

  • Page 127: Cleaning Towels

    Part number: 9200434K substrates. Please ask your dealer or local Hasler branch for the additional operation instructions for this ink type. Pos: 90 /Zubehör/Generelles Zubehör/KH-TX304-150_Reinraumtücher (Set mit 150 Stück) @ 1\mod_1255012570073_912.doc @ 5569 @ 32 9.1.2 Cleaning Towels...

  • Page 128: Accessory Devices

    Pos: 92 /Zubehör/[Zusatzgeräte] (kein Zubehör)/n/a_Transportband CS-800 @ 0\mod_1253024900907_912.doc @ 3326 @ 9.2.1 Hasler CS-800 conveyor Name Hasler CS-800 conveyor Part number Please contact your authorized Hasler dealer Application Conveyor with continuous and shingle mode. Can be put on a table or installed on a special mounting. Weight 10 kg / 22.05 lbs...

  • Page 129: Technical Specifications

    10 Technical Specifications Pos: 94 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-930/Technische Daten_AS-930_ONLY_619 @ 2\mod_1269595513183_912.doc @ 13936 @ Printer type Fixed Head Throughput 39,000 postcards / hour (A6 postcards) Material format min. (width x height) 135 x 70 mm / 5.31 x 2.75” (width = in material transport direction) Material format max.
  • Page 130 Temperature conditions 10 - 31°C / 50.0 - 87.8°F 20 - 80% relative humidity (non-condensing) Certifications CE, UL, cUL, FCC, RoHS * with paper side guide ‘large’ (included) Pos: 95 /Bedienungsanleitungen/Geräte neutral/11.0_Ü1_Appendix @ 0\mod_1251456841922_912.doc @ 3183 @ 31 User Manual Version 3.1...

  • Page 131: Appendix

    11 Appendix Pos: 96.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows Vista and Windows 7 @ 3\mod_1298277086228_912.doc @ 30442 @ 22 11.1 How to completely remove printer drivers from Windows Vista and Windows 7 1.

  • Page 132: How To Completely Remove Printer Drivers From Windows Xp And Windows 2000

    Pos: 96.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows XP and Windows 2000 @ 3\mod_1298031435957_912.doc @ 30411 @ 22 11.2 How to completely remove printer drivers from Windows XP and Windows 2000 1. Uninstall •...

  • Page 133: How To Use A Pre-Installed Printer Driver

    • Delete any address printer related folders left here, except for the folder “3”! 3. Delete .inf • Open the folder files C:\Windows\inf Please note: The location of the “Windows” folder might be different on your PC. • Search for oem**.inf files containing (= in the file) the words “Flex Systems”...

  • Page 134: Usb Connection

    11.3 USB connection 1. Check • Make sure that the already installed printer driver is the correct installed one for your new printer. For example the printer model HJ710 printer driver requires the printer driver for the HJ710. 2. Connect the •...

  • Page 135: Ethernet Connection

    11.3.1 Ethernet connection 1. Check the • Make sure that the already installed printer driver is the correct installed one for your new printer. For example the printer model HJ710 printer driver requires the printer driver for the HJ710. 2. Add a •...

  • Page 136: Figure 60: Device Manager

    6. Identify the • Select the printer in the Device Manager and right-click onto it. USB port • Select “Properties” and click onto the “Details” tab. number • In the “Property” drop down list select “Bus relations”. • In the entry under “Value” the USB port number is shown. In the sample in Figure 61 the USB port number is “USB001”...

  • Page 137: How To Test The Ethernet Connectivity

    11.4 How to test the Ethernet connectivity Using the „ping“ command in the Windows Command Prompt, is an easy way to test the Ethernet connectivity of the printer. With this command you can test if the printer is correctly recognized via the Ethernet connection. To test the Ethernet connectivity perform the following steps.

  • Page 138: Sample Settings For Ethernet Connection

    5. Ethernet • If the printer is NOT correctly recognized in your network you will connectivity is get the following reply in the command prompt. NOT working properly Figure 63: Command Prompt reply NOT OK • In this case please reconfigure the Ethernet connection as described in this document.

  • Page 139: Network Connection Between The Printer (Using A Fixed Ip) And The Pc

    11.5 Network connection between the printer (using a fixed IP) and the PC Printer settings PC settings Printer driver settings Port 9100 The PC must be Port 9100 number* number properly connected 192.168.050.180 192.168.5.180 to the same local Address** Address area network as Subnet 255.255.255.000...
  • Page 140 11.5.1.1 Network connection between the printer (using a dynamic IP) and the Printer settings PC settings Printer driver settings Port 9100 The PC must be Port 9100 number* number properly connected 192.168.5.180 to the same local Address* area network as the printer.
  • Page 141 Pos: 97 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-930/11.1_Ü2_Limitations of paper side guides_AS-930 only! @ 3\mod_1280242447859_912.doc @ 24394 @ 23 User Manual Version 3.1...

  • Page 142: Limitations Of Paper Side Guides

    11.6 Limitations of paper side guides Name Part number Illustration 2x Paper side guides ‘small’ 4134932V (included) Paper side guide ‘medium’ 41341933W (included) Paper side guide ‘large’ 4134934X (included) Range of adjustment of the different paper side guides The specifications (in mm/inches) refer to the print media dimension, transverse to the transport direction.

  • Page 143: How To Create A Print File

    11.7 How to create a print file Depending on the software you use, there are two ways to create a print file. 1. Create a • Open the print dialog window in your software (usually File > print file Print). directly from •...

  • Page 144: Figure 66: Printer Port Properties

    2. Create a • Select the “Printer and Faxes” menu from the “Start” menu of print file by Microsoft Windows. changing the • Right-click on the printer, you want to create a print file for, and port of the select “Properties”. printer driver to file print •...

  • Page 145: How To Update The Firmware

    11.8 How to update the firmware Pos: 100 /Serviceanleitungen/Geräte neutral/41_Ü3_Firmware update via USB port GRAPHIC DISPLAY & 619 ONLY @ 3\mod_1294834232529_912.doc @ 29242 @ 3 11.8.1 How to update the firmware The firmware can only be updated via the USB port of the printer.
  • Page 146 4. Send the • Use the software tool PrintFile, as described below, to send the firmware file firmware to the printer. to the printer To update the firmware via an USB Port you will need the software tool PrintFile. This free software uses an installed printer driver to send the firmware file to your printer.
  • Page 147 • Enable “Send to printer” • Click on “OK” • Click on “Save” • Open the program, then click on “Print File…” • Search for the Hex file (.hex) of the Firmware • Click on “Open” • Choose the printer driver of your printer model.
  • Page 148 6. Starting the • If you were updating from a firmware version < 4.7 then perform printer for the the steps below. If not continue with step “7. Checking the first time after firmware version”. the update • Press and hold the Home key and turn on the printer.

  • Page 149: Additional Display Texts

    In this unlikely event the printer will only work with a reduced performance to prevent the printer from any damage. Please contact your Hasler branch or dealer. Pos: 102 /Bedienungsanleitungen/Geräte spezifisch/Drucker/11.x_Ü2_Ink package ID number @ 2\mod_1269249230092_912.doc @ 13727 @ 2 11.10...

  • Page 150: Declaration Of Conformity

    Please read the additional operation instructions for this ink typ. u USER INK Not optimized default parameter. This parameter can be used for all not Hasler approved inks. t KH-UV2 TEXT Available for certain printer models only through a feature update.
  • Page 151 Standards used Technical specification Standard Safety of machines DIN EN ISO 12100 1:2004- Protective device including safe DIN EN ISO 13857:2008 distance Noise emission DIN EN ISO 11200:2009 Safety of electrical office machines EN 60950-1:2006-11 Noise immunity DIN EN 55024 :2003-10 Perturbing radiation DIN EN 55022:2008-07 Industrial interference resistance...
  • Page 152 frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radie communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

  • Page 153: Glossary

    12 Glossary Term Description Addressing Addressing describes the process of printing an address information onto an object, so that it can be delivered by postal means. Usually addressing refers to applying the receivers address. see personalize and individualize ASCll ASCll is the abbreviation for "American Standard Code for Information Interchange".
  • Page 154 Decap Time The decap time of an ink type indicates, for how long an ink cartridge can be exposed, to the surrounding air without capping, before the ink starts to dry within the nozzles. Ink which is dried within the nozzles reduces the print quality when starting or resuming a print job.
  • Page 155 Font inclination Selectively, the font characters may printed vertically straight (normal) or – in a constant angle – inclined (cursive). Font type Font type refers to the print design of a character set. Cour, for example, exhibits a different character design than LetGot or Helv.
  • Page 156 Paper recognition see Top of form Sensor Paper Sensor see Top of Form Sensor Paper size The paper size refers to the paper format which should be printed on. When turning the layout by 180°, the top margin value is automatically detected, so that it corresponds to the set value of normal layout orientation.
  • Page 157 Printer Driver The printer driver translates the commands coming from a software application (e.g. Bulk Mailer Designer) into printer commands. A printer driver must fit to both the software application and the printer model. Printhead see cartridge Printhead carriage The printhead is mounted at the movable printhead carriage. Printhead distance The correct distance between the cartridge nozzles and the paper is important for a clear and sharp printout.
  • Page 158 Top of Form Sensor The Top of Form sensor (or paper sensor) detects the front and (TOF) rear edges of each material. A correct detection is necessary to position the printed image and to stop the printer in case of a jam.

  • Page 159: Index

    13 Index Accessories ........126 Macro ........109, 155 Main display ........22 Additional display texts .....149 Additional error message....121 Maintenance ........92 Barcode ..........153 Material thickness......31 Baud rate........153 No Data ......... 149 Cancel a print job ......41 No Paper ........149 Cartridge menu.........
  • Page 160 Setting ...........157 Test print ......... 37 Side guides ........142 Throughput ........23 Software application ..... 36, 54 Top Margin ........156 Spare parts ........12 Top of form ........50 Support ........... 92 Troubleshooting ........ 95 Technical Specifications.....129 USB ..........16 Technical Support ......125 Warning message.......

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