Hasler HJ500P Operating Manual
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Hasler HJ500P Operating Manual

Inkjet printer
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Operating Guide
Mailing Systems
HASLER
And Solutions
®
America's better choice
HJ500P Inkjet Printer
An ISO 9001 Quality System
Certified company

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Summary of Contents for Hasler HJ500P

  • Page 1 Operating Guide Mailing Systems HASLER And Solutions ® America’s better choice HJ500P Inkjet Printer An ISO 9001 Quality System Certified company...
  • Page 2 Model Number ____________________ Serial Number ____________________ Dealer Phone ____________________ Hasler®, Inc. 19 Forest Parkway Shelton, CT 06484-6140 TEL 800/793-0180 203/926-1087 FAX 203/929-6084 E-Mail info@haslerinc.com Web: http://www.haslerinc.com...
  • Page 3 If you liked this manual ..tell us! If you did not like this manual ..tell us! We at Hasler®, Inc. would like to hear your comments about this manual. Fill out the following form and mail to: Jim Koonz or FAX to: Jim Koonz P.O.

  • Page 5: Safety Precautions

    In addition, follow any specific occupational safety and health standards for your workplace or area. This manual is intended solely for the use and information of Hasler®, Inc. … its designated agents, customers, and their employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry standards.

  • Page 7: Table Of Contents

    Table of Contents Section 1 – Getting Acquainted Operator View Rear View The Control Panel Section 2 – Installing the HJ500P Choose a Location Connecting the HJ500P Installing the Inkjet Cartridges Setting up the Feed Installing the Software on the Computer Section 3 –...

  • Page 9: Section 1 - Getting Acquainted

    HJ500P Section 1 – Getting Acquainted Operator View The HJ500P is a high-speed printing and addressing systems that can print addresses, bar code, return addresses, bitmapped graphics, and special messages using TrueType scaleable fonts simultaneously on up to 20,000 postcard (3.5 X 5.5 inch) mail pieces per...

  • Page 10: Rear View

    Section 1 – Getting Acquainted HJ500P Rear View Media Thickness Control Knob – Is used to adjust the height of the printheads. Sheet Separator Locking Lever – Is used to lock the separators in place after it is adjusted. Sheet Separator – Separates each piece of media as it is feed.

  • Page 11: The Control Panel

    HJ500P Control Panel ON LINE key – The indicator on this key lights when data is sent to the HJ500P and they are ready to begin printing. This key also turns the printer off line so that the menu mode can be accessed.
  • Page 12 Section 1 – Getting Acquainted HJ500P Notes Page-4 04/2004 Hasler®, Inc.

  • Page 13: Section 2 - Installing The Hj500P

    Install the HJ500P Printer Driver and BIOS Manager software on the computer Choose a Location The HJ500P should be placed on a sturdy worktable or cabinet at least 12 inches from any walls. Protect the HJ500P from excessive heat, dust, and moisture – avoid placing it in direct sunlight.

  • Page 14: Installing The Inkjet Cartridges

    Section 2 – Installing The HJ500P HJ500P Install the Inkjet Cartridges The HJ500P can be configured with up to 5 inkjet cartridges. The cartridges are installed as follows: • Remove the inkjet cartridge from its packaging, taking care not to touch the copper contacts, the metal plate, or the gold printhead.

  • Page 15: Installing The Software On The Computer

    6. Press the ON LINE key, and then press the ENTER key, to test feed media. NOTE: The HJ500P is supplied with two types of sheet separators. The hard tip, which is installed on the unit when you receive it, is for media such as envelopes, books, and stuffed envelopes. A soft tip separator is packed with the machine for use with single sheets of paper and plain envelopes.
  • Page 16 Section 2 – Installing The HJ500P HJ500P NOTE: Each printer has a specific driver. Select the HJ500P driver. 6. The next screen allows you to “Name Your Printer”. Unless you have another printer of the same name on your system or network ignore this step and click Next>.

  • Page 17: Section 3 - Operating The Hj500P

    Microsoft Word. Other types of applications and database management software will work in a similar manner using the HJ500P Driver. This Section further assumes that you have setup the feed and connected the HJ500P to your computer. Printer Control Panel When you first turn the printer ON, the light in the TEST PRINT key lights and the display becomes active.

  • Page 18: Printer Driver Properties

    BIOS in the printer. When this is done, the new BIOS version can be checked in this manner. Bulk Ink – This feature is not used on the HJ500P. No provisions are made to install the larger cartridges. + / - key - In the various menu modes these keys are used to step through the options.

  • Page 19: Features Tab

    To start printing click on File, then Print. The Print window will open. If you wish to print the job click on OK. If you wish to use the special features built into the HJ500P drivers. Clicking on the Properties button will open the properties window in Windows 95, 98, NT, or ME.
  • Page 20 Section 3 – Operating The HJ500P HJ500P You can, however change the speeds to a lower speed as follows: Resolution Speeds available The Feed Delay can be used to put more space 150 DPI Low, Medium, Medium High, and High between the pieces as they are being printed.
  • Page 21 Inverse Printing The Paper tab contains one element that is used to reverse or invert the printing on the HJ500P. In normal operation the printing is read from the operator side of the printer. It is sometimes necessary to turn the printing direction 180 degrees from the normal direction.

  • Page 22: Printing From Microsoft Word

    Microsoft Word. To begin open a new page and turn on the tool bar for Mail Merge. Under Print select the HJ500P as the default printer. Go to Page Setup in the File menu. Set all of the margins to “0”.
  • Page 23 When you have completed the steps above the layout should look like the one below. NOTE: When setting up a layout for the HJ500P, be aware that the printheads are aligned in two banks and these banks face each other. The minimum distance between printheads 1, 2, and 3 and printheads 4 and 5 is 1- 5/16-inch.

  • Page 24: Printing From Desktop Mailer

    Section 3 – Operating The HJ500P HJ500P When you have completed setting up the layout, click on the Mail Merge icon on the tool bar and the “Merge” window will open. In the Merge to menu there are several choices for where how the data is exported.
  • Page 25 Section 3 – Operating The HJ500P HJ500P ® Using Barcodes with DeskTop Mailer Edit Form It is necessary to set up the layout form to match the HJ printer that you are using. The steps below will help you to accomplish this: 1.
  • Page 26 Section 3 – Operating The HJ500P HJ500P 3. Click on Template Design and the “Choose Template for Printing” window will open. Select the template you wish to use from the list, then click on Edit.. and the “Edit Template” window will open. Or select New...

  • Page 27: Print Recovery After Jam

    Section 3 – Operating The HJ500P HJ500P Printing To make the HJ Printer the default printer for this application click on Print, then select Printing Options... When the “Printing Options” window opens select the Printers tab and highlight Labels: Non-Presorted Labels or Labels: Presorted Labels, then click on the Change Printer button.
  • Page 28 Section 3 – Operating The HJ500P HJ500P Notes Page-20 03/2004 Hasler®, Inc.

  • Page 29: Section 4 - Maintenance

    HJ500P Section 4 – Maintenance This section covers how to care for the ink cartridges, clear paper jams, replace the sheet separators, and perform routing maintenance on the printer. The Inkjet Cartridge The inkjet cartridges must be replaced when out of ink, when print quality is poor, or when purging and cleaning have not helped the image quality.

  • Page 30: Cleaning The Printhead

    Section 4 – Maintenance HJ500P Short-term Storage Leave the cartridge in the Printer for short periods of time, 1 day or less. The next time that the Printer is used, the printhead may have to be cleaned and purged Long-term Storage...

  • Page 31: Jams In The Printer

    White streaks will then show up in the printed text or graphic. In order to obtain better print quality, these ink plugs need to be forced out or purged. A Purge routine is built into the HJ500P Printer. It can be accessed from the LCD panel on the Printer from the MENU key.

  • Page 32: Replacing The Feed Rollers

    Section 4 – Maintenance HJ500P Replacing the Feed Rollers To replace the feed rollers on the HJ printer follow the steps below: 1. Before removing the feed roller access plate, unplug the power to the printer. 2. Using a Phillips screwdriver, remove the four screws from the feed roller access plate.

  • Page 33: Cleaning

    Section 4 – Maintenance HJ500P Cleaning The HJ500P WARNING THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS OF SERVICE. BEFORE PERFORMING ANY MAINTENANCE DISCONNECT THE MACHINE FROM ITS POWER SOURCE! The Printer must be cleaned regularly of accumulated paper dust and ink. Depending on the types of media that are run, paper dust may accumulate within the printer and on the transport.
  • Page 34 Section 4 – Maintenance HJ500P Notes Page-26 03/2004 Hasler®, Inc.

  • Page 35: Section 5 - Troubleshooting

    The following trouble shooting guides are provided to assist you in solving any problems that might occur with the HJ500P Printer or its software. We have tried to make them as complete as possible. The best advice we can offer is to make sure that the system is setup properly, plugged in, that it has an adequate supply of ink before attempting to trouble shoot any problem.

  • Page 36: The Printer

    Section 5 – Troubleshooting HJ500P The Printer CONDITION PROBLEM SOLUTION Extra lines; losing data Database problem Check data in database program Improper output (address Wrong interface settings Check software or data base on PC. Static electricity Close HJ control panel software, the turn information out of order, mis- Printer of and on.

  • Page 37: Appendices

    HJ500P Appendix A HJ500P Specifications Inkjet, Five HP 51645A High Capacity Inkjet Cartridges Print Technology 22,000/hr - #10 Envelopes Address Speed High Quality 600 x 600 dpi Print Quality Standard Quality 600 x 300 dpi (Dots Per Inch) Letter Quality...

  • Page 39: Appendix B - Supplies And Optional Hardware

    HJ500P Appendix B Supplies and Optional Hardware The following supply items and optional hardware are available from your Hasler Dealer: Supplies Black Inkjet Cartridge HP 51645A Fast Drying Black Inkjet Cartridge HP 6195A Yellow Inkjet Cartridge HPC6173A Red Inkjet Cartridge...
  • Page 40 Form #51019 03/2004...

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