Samsung Msys 830 User Manual
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Samsung Msys 830 User Manual

Samsung Msys 830 User Manual

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Msys 830/835P
SF-830/835P

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  • Page 1 Msys 830/835P SF-830/835P...
  • Page 2 SmarThru 3 User’s Guide provides the basic description on using the multi-funtion application. Samsung SmarThru allows you to scan and edit images, scan to copy, PC fax and send e- mail on your computer. You will also find a brief description on...

  • Page 3: Table Of Contents

    ONTENTS NSTALLATION Chapter 1: Unpacking ............1.2 Component Location ........... 1.4 Front View ............ . 1.4 Side View ............1.5 Control Panel Functions ........1.6 Making Connections ..........1.9 Installing Drum and Toner Cartridges ....1.11 Turning the Product On ........1.14 Loading Paper ...........
  • Page 4 OPYING Chapter 3: Selecting Print Media ........... 3.2 Paper Guidelines ..........3.3 Loading Paper in Tray .......... 3.4 Using the Bypass Tray ......... 3.6 Setting the Paper Size for Copying ......3.9 Selecting Paper Tray .......... 3.10 Setting Paper Type ..........3.10 Copying a Document ..........
  • Page 5 UTOMATIC IALLING Chapter 6: One-Touch Dialling ..........6.2 Storing a Number for One-Touch Dialling ... 6.2 Sending a Fax using a One-Touch Number ..6.3 Using the One-Touch Sheet ......6.4 Speed Dialling ............ 6.5 Storing a Number for Speed Dialling ....6.5 Sending a Fax using a Speed Number ....
  • Page 6 DDITIONAL EATURES Chapter 8: Printing Reports ..........8.2 Printing List ........... 8.3 System Data Settings .......... 8.4 Setting System Data Option ......8.4 System Data Options ........8.5 Setting Prefix Dial Number ........8.7 Setting Fax Duplex ..........8.7 Clearing Memory ..........
  • Page 7 Important Precautions and Safety Information When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3.

  • Page 8: Laser Safety Statement

    14. Unplug the product from the telephone jack, PC and AC wall outlet, and refer servicing to qualified service personnel under the following conditions: •When any part of the power cord, plug, or connecting cable is damaged or frayed. •If liquid has been spilled into the product. •If the product has been exposed to rain or water.

  • Page 9: Power Saver

    However, it is advisable that the product be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Samsung dealer. Power Saver This product contains advanced energy conservation technology that reduces power consumption when it is not in active use.

  • Page 10: Radio Frequency Emissions

    Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 11: Ringer Equivalence Number

    The Telephone Company may make changes in its communications facilities, equipment operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing,...
  • Page 12 USOC RJ-11C. Declaration of Conformity (European Countries) Approvals and Certifications The CE marking applied to this product symbolises Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
  • Page 13 Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
  • Page 14 : You must earth this machine. MPORTANT WARNING The wires in the mains lead have the following colour code: • Green and Yellow: Earth • Blue: Neutral • Brown: Live If the wires in the mains lead do not match the colours marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by the letter `E', or by the safety `Earth symbol' or coloured green and yellow or green.

  • Page 16: Chapter 1: Nstallation

    NSTALLATION This chapter provides step-by-step instructions on setting up the product. This chapter includes: • Unpacking • Component Location • Control Panel Functions • Making Connections • Installing Drum and Toner Cartridges • Turning the Product On • Loading Paper •...

  • Page 17: Unpacking

    Unpacking Remove the shipping tapes from the front, back, and sides of the product. Remove the cushion. Tape cushion Pull open the tray and remove the packing material from the tray. Ensure that you have the following: USB Cable* AC Power Cord Telephone Line Cord TAM Lead (For UK only)
  • Page 18 This User’s Guide, Quick Install Guide, Software CD* MFP User’s Guide* SmarThru User’s Guide* Toner Cartridge Drum Cartridge Adress Paper The appearance of the power cord and the telephone line cord vary according to countries. These items are provided with Msys 835P/SF-835P only. NSTALLATION...

  • Page 19: Component Location

    Component Location Take a moment to familiarise yourself with the main components of your product. Front View Document Automatic Output Tray Document Feeder Control Panel Document Input Tray Document Guides Side Cover Bypass Tray Release Front Cover Tray2 Tray Lever (Option) NSTALLATION...

  • Page 20: Side View

    Side View Automatic Document Input Document Feeder Support Document Output Support Printer cable Connectors (Msys 835P/ SF-835P only) Telephone Connections Paper Output Tray AC Power Cord Paper Output Connector Support NSTALLATION...

  • Page 21: Control Panel Functions

    Control Panel Functions SAVE PQRS WXYZ Symbols Use to store frequently dialled fax number and dial them with a touch of the buttons. Also use in conjunction with the Menu button to access the corresponding menu functions. Allows you to shift one-touch buttons to the locations 26 through 50.
  • Page 22 Turns on when a paper jam occurs. To clear the jam, see page 10.3. Turns on when the toner or drum almost runs out. To replace the toner or drum cartridge, see page 9.2 and page 9.7. Turns on when the input tray you are (Error using is empty.
  • Page 23 Allows you to save toner by using less toner to print a document. Allows you to save power by reducing power consumption when not printing. Allows you to save paper by printing 2 pages on a single sheet of paper (available in the Copy mode only).

  • Page 24: Making Connections

    Making Connections Connect the supplied telephone line to the LINE jack and the other end to the wall jack. If you want to use your product for receiving both faxes and voice calls, you will need to connect a telephone and/or answering machine to your product.
  • Page 25 (For Msys 835P/SF-835P Users only) Connect the USB cable which came with your product. If you want to use a parallel printer cable, purchase only IEEE-1284 compliant parallel cable and connect it to the parallel connector on your product. OTES •...

  • Page 26: Installing Drum And Toner Cartridges

    Installing Drum and Toner Cartridges Pull the release lever to open the side cover. Open the front cover. : Ensure that the side cover is open before opening the AUTION front cover. 1.11 NSTALLATION...
  • Page 27 If the cartridge locking lever is on the lower position, turn the lever upward until it locks into place. Remove the drum cartridge from its bag and slide it into the product firmly until it locks into place completely. Remove the toner cartridge from its bag. Gently shake the cartridge to loosen the toner.
  • Page 28 Slide the toner cartridge into the product aligning the cartridge to the left of the slot until it locks into place completely. Turn the cartridge locking lever downwards until it locks into place. Close the front cover first and then the side cover next. 1.13 NSTALLATION...

  • Page 29: Turning The Product On

    : When the drum or toner cartridge needs to be replaced, the display indicates the corresponding message with the error indicator. Refer to the list of error messages on page 10.13. To replace the drum and toner cartridges, see page 9.2 and page 9.7 respectively.

  • Page 30: Loading Paper

    Loading Paper The tray (Tray 1) can hold a maximum of 550 sheets of 20lb plain paper. You can use A4-, letter-, folio- and legal-size paper. If you purchase an optional tray (Tray 2) and attach it below the Tray 1, you can also load paper in the Tray 2. Using Tray 1 Pull open the Tray 1.
  • Page 31 Adjust the rear paper guide to the desired paper length. It is preset to Letter or A4 size depending on country. To load another size, lift and insert the rear guide into the corresponding position. Rear guide To remove and insert the rear guide, turn it slightly to your right side then lift it.
  • Page 32 Fan the paper and insert it into the tray. Ensure that the paper corners are under the corner snubbers. Corner snubber Do not fill above the max fill line. Max Fill Line 1.17 NSTALLATION...
  • Page 33 While squeezing the side guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. Do not too tightly to press the guide the edge of the paper; the guide may bend the paper. Side guide Close the Tray 1.

  • Page 34: Using Paper Supports

    Using Paper Supports The following supports are built in the product. Pull them out to support the paper. You can fold them in to save space when not in use. Document Input Support supports the document loaded in the document input tray. Document Output Support supports the documents stacked in the document output tray.
  • Page 35 1.20 NSTALLATION...

  • Page 36: Getting Started

    ETTING TARTED The following topics are included: • Changing the Display Language • Setting System ID • Setting Date and Time • Setting the Paper Size • Setting Sounds • Using Save Mode...

  • Page 37: Changing The Display Language

    Changing the Display Language Press Menu and then repeatedly until “SYSTEM SETUP” appears on the display, then press Enter. Press until you see “SELECT LANGUAGE” on the display. The current setting is displayed on the lower line. Press to display the desired language. Press Enter to save the selection.

  • Page 38: Entering Characters Using The Number Keypad

    Press Enter when the number on the LCD display is correct. The LCD display asks you to enter the ID. Enter your name or company name by using the number keypad. You can enter alphanumeric characters using the number keypad, and include special symbols by pressing 0 repeatedly.
  • Page 39 Each time you press 6, the LCD display shows a different letter, first M, then N and O, and finally 6. You can enter special characters (space, plus sign, etc.). For details, see “Keypad Character Assignment” on page 2.4. To enter additional letters, repeat Step 1. If the next letter is printed on the same button, move the cursor by pressing and then press the button labelled...

  • Page 40: Setting Date And Time

    Inserting a Pause With some telephone systems, you must dial an access code (9 for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number. You can insert a pause while you are setting up one-touch dial, or speed dial number.

  • Page 41: Setting The Paper Size

    Press Enter when the time and date on the LCD display is correct. If you enter an invalid number, the product beeps and does not proceed to the next step. If this happens, just re-enter the correct number. The USA format will be displayed in the order of month, day, then year.

  • Page 42: Setting Sounds

    Setting Sounds You can control the following sounds: • Ringer Volume - You can adjust the ringer volume. • Alarm Sound - You can turn the alarm sound on or off. With this option set to “ON,” alarm tone sounds when an error occurs or fax communication ends.

  • Page 43: Speaker Volume

    Speaker Volume Press On Hook Dial. You’ll hear dial tone. Press repeatedly until you find the desired loudness. You can select the level from 0 to 7. The LCD display shows the current volume level. The setting will be stored automatically. Press Stop/Clear to return to Standby mode.

  • Page 44: Paper Save

    Paper Save If you press the SAVE Paper button before pressing Copy/ Start, the product prints 2 pages on a single sheet of paper to save paper. To turn this feature on, take the following steps: Press SAVE Paper. The display shows the current setting on the bottom line.

  • Page 45: Toll Save

    Toll Save The Toll Save mode allows you to save the toll for the telephone call by transmitting the document stored in memory during the time slot when the call charge is discounted. To use the toll save transmission, you must preset the toll save time and then send a fax by using the SAVE Toll button.

  • Page 46: Copying

    OPYING This chapter introduces you to the basics of selecting print media and loading print media into your product. This chapter includes: • Selecting Print Media • Paper Guidelines • Loading Paper in Tray • Using the Bypass Tray • Setting the Paper Size for Copying •...

  • Page 47: Selecting Print Media

    Selecting Print Media Always use print media that meets the guidelines for use with this product. Using a print media that is not recommended may cause paper jams or print quality problems. Media Size Input Sources and Capacities Input Source/Capacity Media Size Tray1 or Tray2 Bypass Tray...

  • Page 48: Paper Guidelines

    Paper Guidelines When selecting or loading paper, envelopes, or other special media, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use only high quality copier grade paper. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.

  • Page 49: Loading Paper In Tray

    • Store unused media at temperatures between 59 F and 86 C to 30 C). The relative humidity should be between 10% and 70%. • Do not load more than 10 sheets of special media into the Bypass Tray at a time. •...
  • Page 50 You can load letterhead paper with the design side facing up. The top edge of the sheet with the logo should be placed at the right side. For details on loading paper in the tray, see page 3.4. After loading paper in the tray, you have to set the correct paper size using the control panel buttons.

  • Page 51: Using The Bypass Tray

    Using the Bypass Tray The Bypass tray is located at the right side of your product. It can be closed when you are not using it, making the product more compact. Use the bypass tray to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the tray.
  • Page 52 To load print media in the Bypass tray: Lower the Bypass tray, located on the right side of the product. Unfold the paper support extension as shown. Paper support œBypass tray Prepare a stack of paper or envelope for loading by flexing or fanning them back and forth.
  • Page 53 Adjust the paper guide to the width of the stack of print material. Make sure that you have not loaded too much print media. The stack should be under the max. fill line. The print media buckles if you load a stack that is too deep, or push it in too far.

  • Page 54: Setting The Paper Size For Copying

    Setting the Paper Size for Copying After loading paper in the Tray1 and 2 or the bypass tray, you have to set the correct paper size using the control panel buttons. To set the paper size for tray 1 and 2, take the following steps: Press Menu and then repeatedly until “SYSTEM DATA”...

  • Page 55: Selecting Paper Tray

    Selecting Paper Tray You can select the paper tray you want. To select the paper tray, take the following steps: Feed the documnent face down into the ADF and adjust the document guides to the document size. Press Copy/Start on the front panel. Customise the copy settings including copy contrast, number of copies, and copy size if necessary.

  • Page 56: Copying A Document

    Copying a Document Using the ADF(Automatic Document Feeder), you can load up to 30 documents in one job. Ensure documents are in good condition, have the same thickness and weight, and that all staples and paper clips have been removed. Feed the document (up to 50 pages) face down into the ADF and adjust the document guides to the document size.

  • Page 57: Setting Copy Options

    Setting Copy Options After you access the copy mode, you can set the following options for the current copy job. Image Image setting is used to select the text type for the current copy job. To select the image type, take the following steps: Press Image.

  • Page 58: Copy Page

    Copy Page You can select the number of copies you want from 1 to 999. To change the number of copies: Check if the triangle symbol on the middle of the top line heads for the number of copies. If not, press or .

  • Page 59: Collation Copy

    Collation Copy When the collation copy feature is on your product sorts the copy job. For example, 2 copies of a 3 page job will print one complete document followed by the second complete document (e.g. 1,2,3, then 1,2,3). Load the documents to be copied in the ADF. Press Copy/Start on the front panel.

  • Page 60: Duplex Copy

    Duplex Copy Duplex copy allows you to print on both sides of the paper. Duplex copy is available only when you load documents in the ADF. Before printing in the duplex mode, decide on which edge you will bind your finished document. The binding options are: LONG EDGE, which is the conventional layout used in book binding.

  • Page 61: Paper Save Copying (2-Up Copy)

    Paper Save Copying (2-up Copy) If you press SAVE Paper before copying starts, the product prints 2 pages on one sheet. For details on using the Paper Save feature, see page 2.9. 3.16 OPYING...

  • Page 62: Chapter 4: Sending Aax

    ENDING A The following topics are included: • Preparing Documents for Faxing • How to Send a Fax • Adjusting Document Settings • Sending a Fax Automatically • Sending a Fax Manually • Confirming Transmission • Using Toll Save Transmission...

  • Page 63: Preparing Documents For Faxing

    Preparing Documents for Faxing Use the following guidelines to prepare your documents for faxing: • Do not attempt to feed the following types of documents into the Automatic Document Feeder: - carbon-paper or carbon-backed paper - coated paper - onion skin or thin paper - wrinkled or creased paper - curled or rolled paper - torn paper...
  • Page 64 Slide the document face down into the ADF. You can insert up to 50 sheets at a time. You can adjust the following document settings to suit your fax needs (see page 4.4) : • Resolution – to select resolution. •...

  • Page 65: Adjusting Document Settings

    Adjusting Document Settings When setting typical text based documents, the default document settings produce good results. However, if you send documents that are of poor quality, or contain photographs, you can adjust the following features to ensure a higher quality. Resolution Press Resolution to increase sharpness and clarity.

  • Page 66: Contrast

    Contrast Press Contrast to compensate for the brightness or darkness of your faxed document. By pressing Contrast repeatedly or using the navigation buttons, you can choose from 5 contrast levels. Set to darker mode when the document contains faint pencil markings or light print. Set to lighter mode for dark print.

  • Page 67: Sending A Fax Manually

    Press Enter or Copy/Start. If the SEND FROM MEMORY feature is set to ON (default setting), the document is scanned into memory and the display shows the memory capacity and the number of pages being stored in memory. : If you want to cancel the fax, press Stop/Clear at any time during the transmission.

  • Page 68: Confirming Transmission

    Confirming Transmission When the last page of your document has been sent successfully, the product beeps and returns to Standby mode. If something went wrong during your fax transmission, an error message appears on the LCD display. For a listing of error messages and their meanings, see page 10.13.
  • Page 69 Load the document(s) face down into the ADF until “DOCUMENT READY” appears in the display. You can adjust the resolution and the contrast to suit your fax needs. For details, see page 4.4. Enter the number of the remote fax machine using the number keypad.

  • Page 70: Chapter 5: Receiving Aax

    ECEIVING A The following topics are included: • About Receive Mode • Receiving Automatically in FAX Mode • Receiving Automatically in ANS/FAX Mode • Receiving Manually in TEL Mode • Receiving Manually Using an Extension Telephone • Receiving Fax in Memory...

  • Page 71: About Receive Mode

    About Receive Mode Your product has three reception modes: • In FAX mode, the product answers an incoming call and immediately goes into fax receive mode. • In TEL mode, you can receive a fax by picking up the handset of the extension phone and then pressing the remote receive code (see page 5.5), or press On Hook Dial (you can hear voice or fax tone from the remote machine) and then...

  • Page 72: Receiving Automatically In Fax Mode

    Receiving Automatically in FAX Mode Your product is preset to FAX mode at the factory. If you have changed the fax mode, take the following steps to receive faxes automatically: Press Menu and then repeatedly until “SYSTEM SETUP” appears on the display, then press Enter. The display shows “RECEIVE MODE”...

  • Page 73: Receiving Automatically In Ans/Fax Mode

    Receiving Automatically in ANS/ FAX Mode For this mode, you must attach an answering machine to the EXT jack on the back of your product. Press Menu and then repeatedly until “SYSTEM SETUP” appears on the display, then press Enter. The display shows “RECEIVE MODE”...

  • Page 74: Receiving Manually In Tel Mode

    Receiving Manually in TEL Mode Press Menu and then repeatedly until “SYSTEM SETUP” appears on the display, then press Enter. The display shows “RECEIVE MODE” on the top line and the current setting on the lower line. Press until you see “TEL” on the lower line, then press Enter to save the selection.

  • Page 75: Receiving Fax In Memory

    Receiving Fax in Memory Since your product is a multitasking device, it can receive faxes while you are making copies or printing. If you receive a fax while you are copying or printing, your product stores the incoming fax in memory. Then, as soon as you finish copying or printing, the product automatically prints the fax.

  • Page 76: Chapter 6: Automatic Dialling

    UTOMATIC IALLING The following topics are included: • One-Touch Dialling • Speed Dialling • Group Dialling • Searching for a Number in the Memory...

  • Page 77: One-Touch Dialling

    One-Touch Dialling The 25 one-touch buttons on the control panel lets you store frequently used fax numbers and automatically dial a number with one touch of a button. Using the Shift button, you can store up to 50 fax numbers on the one-touch buttons.

  • Page 78: Sending A Fax Using A One-Touch Number

    Press Enter when the name appears correctly or simply without entering a name. To store more telephone numbers, press the desired one- touch button and repeat steps 2 through 4. To return to Standby mode, press Stop/Clear. Sending a Fax using a One-Touch Number Feed the document(s) face down into the ADF.

  • Page 79: Using The One-Touch Sheet

    Using the One-Touch Sheet A one-touch sheet is included with your product. Once you store numbers in one-touch dial buttons, make a note of the numbers on the sheet to remind you which number is stored in each button. Remove the clear cover and label. Write information on the sheet and replace the sheet and cover.

  • Page 80: Speed Dialling

    Speed Dialling You can store up to 200 numbers in Speed Dial locations (1- 200). Storing a Number for Speed Dialling Press and hold Speed/Status on the control panel for about 2 seconds. Enter a speed dial number by using the number keypad and press Enter.

  • Page 81: Sending A Fax Using A Speed Number

    Press Enter when the name appears correctly or simply without entering a name. To store more telephone numbers, repeat steps 2 through To return to Standby mode, press Stop/Clear. Sending a Fax using a Speed Number Feed the document(s) face down into the ADF. Adjust the document settings if necessary.

  • Page 82: Group Dialling

    Group Dialling If you frequently send the same document to several destinations, you can create a group of these destinations and set them under a group dial location. This enables you to use a single speed dialling to send the same document to all the destinations in the group.

  • Page 83: Editing Group Dial Numbers

    If you want to assign another group, repeat from step 3. To return to Standby mode, press Stop/Clear. : You cannot include one group dial number in another group dial number. Editing Group Dial Numbers You can delete a specific one-touch or speed dial number from a selected group or add a new number to the selected group.

  • Page 84: Sending A Fax Using Group Dialling (Multi-Address Transmission)

    Sending a Fax Using Group Dialling (Multi-Address Transmission) You can use Group Dialling for Memory transmission, or Delayed transmission. Follow the procedure of the desired operation (Memory transmission - page 7.4, Delayed transmission - page 7.2). When you come to a step in which the LCD display requests you to enter the remote fax number, press Speed/Status and enter the group dial number.

  • Page 85: Searching For A Number In The Memory

    Searching for a Number in the Memory There are two ways to search for a number in the memory. You can either scan from A to Z sequentially. Or you can search using the first letter of the name associated with the number. Searching Sequentially through the Memory Press Search/Delete.

  • Page 86: Chapter 7: Other Ways Fax

    THER The following topics are included: • Redial • Delayed Transmission • Memory Transmission • Priority Transmission • Polling • Confidential Transmission • Confidential Receiving • Adding Documents To a Scheduled Operation • Cancelling a Scheduled Operation • Monitoring a Dual Job Status •...

  • Page 87: Redial

    Redial To redial the number last called: Press Redial/Pause briefly. If a document is loaded in the ADF, the product automatically begins to send. To search through Redial memory: Press and hold Redial/Pause for about 2 seconds. The Redial memory in your product retains the last 10 numbers called.
  • Page 88 Enter the number of the remote machine using the number keypad. To enter the number, you can also press a one-touch button, or press Speed/Status and enter a speed dial number including a group dial number. Press Enter to confirm the number on the LCD display. The display asks you to enter another fax number to send the document.

  • Page 89: Memory Transmission

    Memory Transmission Documents are automatically stored in memory and sent to a remote station. Use this feature to send your documents to multiple locations. After transmission, the documents are automatically erased from the memory. Feed the document(s) face down into the ADF. Adjust the document settings if necessary.

  • Page 90: Priority Transmission

    Priority Transmission When the Priority Transmission is enabled, a high priority document can be transmitted ahead of reserved operations. The document is scanned into the memory, and transmitted when the current operation is concluded. In addition, the Priority Send will interrupt a broadcast operation between stations (i.e., when transmission to station A ends, before transmission to station B begins) or between redial attempts.

  • Page 91: Polling

    Polling What is Polling? Polling is used when one fax machine requests another to send a document. This is useful when the person with the original document to be sent is not in the office. The person who wants to receive the document calls the machine holding the original and requests that the document be sent.

  • Page 92: Delay Rx Poll

    The display asks you to store the document in the product’s bulletin memory. Press to select “ON” or “OFF”. Then press Enter. Select “ON” if you want store the document in the bulletin board memory. More than one remote station can poll that document from your product.
  • Page 93 Press Enter to confirm the number. The display asks you to enter another fax number to receive the document. : A single broadcast (sending to multiple destinations) is available for your product, so the “ANOTHER NO.” prompt does not appear if any broadcast is currently set up and is not completed. To enter another fax number, select “1.YES”...

  • Page 94: Confidential Transmission

    Enter. Note : A mailbox must be pre-assigned at the remote fax machine, and the remote machine must be Samsung product. Dial to the remote fax number using the number keypad. To enter the number, you can also press a one-touch button, or press Speed/Status and enter a speed dial number.

  • Page 95: Confidential Receiving

    OTES • Confidential transmission feature is a non-standard feature, dependent on the remote machine’s capability. • Your product also have mailbox capabilities. See “Confidential Receiving” on page 7.10. • If you want to can cancel the confidential transmission, see “Cancelling a Scheduled Operation” on page 7.12. Confidential Receiving Before receiving confidential documents, you have to set up the following...

  • Page 96: Printing Received Confidential Documents

    Press Enter when the number appears correctly in the display. The LCD prompts you to enter a 4-digit password. Enter a 4-digit security password. After you enter the password, it cannot be verified. Write it down and keep it in a secure location for your reference. To change the password, cancel the mailbox and setup new mailbox with a new password.

  • Page 97: Adding Documents To A Scheduled Operation

    Adding Documents To a Scheduled Operation You can add documents to the delayed transmission previously reserved in your product’s memory. Feed the document(s) face down into the ADF. Adjust the document settings if necessary. For details, see “Adjusting Document Settings” on page 4.4. Press Menu and then repeatedly until “ADD/ CANCEL”...

  • Page 98: Monitoring A Dual Job Status

    Select “1.YES” to confirm your selection. The selected job is cancelled. Select “2.NO” to cancel your selection, and returns to step Press Stop/Clear, and the product returns to Standby mode. Monitoring a Dual Job Status Your product can perform more than one of many functions simultaneously.

  • Page 99: Department Control Mode

    Department Control Mode For usage management, your product is equipped with Department Control Mode. This is a security function, and can restrict use with Department Codes. If codes do not match, this mode prevents operation. You can also find out how long and by which department the product was used.

  • Page 100: Printing Department Journal

    Enter 8-digit password(Department code), and press Enter. The department code will be used to access the machine’s operation when executing the department control mode. To return to Standby mode, press Stop/Clear. Printing Department Journal You can confirm the contents of the department registration with the Depratment Code list, and the contents of the department management with the Department Journal.

  • Page 101: Managing Department

    Managing Department Turning the Department Mode On or Off You can select to enable or disable the department control mode. When the department control mode is executed, only one who enters correct Department code can use the machine. Press Menu and then repeatedly until “DEPARTMENT CODE”...
  • Page 102 Clearing Department Information You can clear all records of department journal and all department codes currently registered in your machine. Press Menu and then repeatedly until “DEPARTMENT CODE” appears on the display, then press Enter. Enter the master code using the number keypad, then press Enter.
  • Page 103 Press Enter when “MANAGEMENT” appears on the lower line of the display. Press until “M. CODE : xxxxx” is displayed. Select one between “1.DEL” and “2.CHANGE”. If you press 1, the master code is deleted. If you press 2, the LCD prompts you to enter new master code.

  • Page 104: Additional Features

    DDITIONAL EATURES The following topics are included: • Printing Reports • System Data Settings • Setting Prefix Dial Number • Setting Fax Duplex • Clearing Memory...

  • Page 105: Printing Reports

    Printing Reports Your product can print reports containing useful information – Schedule Job, System Data, etc. The following reports are available: Message Confirmation This report shows the fax number, the number of pages, elapsed time of the operation, the communication mode, and the communication results.

  • Page 106: Printing List

    Help List This list shows the product’s basic functions and commands to use as a quick reference guide. Your product automatically prints out the following pages to report some conditions: Multi-Communication Report This report is printed automatically after sending documents or receiving documents from more than one location.

  • Page 107: System Data Settings

    System Data Settings Your product has various user-selectable system data options. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System list. For details on printing the list, see “Printing Reports”...

  • Page 108: System Data Options

    System Data Options Option Description The printing paper size for fax reception you are loading in TRAY PAPER the tray – LTR(letter), A4, or LGL(legal). TRAY 2 PAPER* The printing paper size for fax reception you are loading in (*Available only if you the optional tray –...
  • Page 109 Option Description When receiving a document as long as or longer than the paper installed in your product, the product can reduce the size of the document to fit the size of paper loaded in the product. Select ON if you want to automatically reduce an incoming page.

  • Page 110: Setting Prefix Dial Number

    Setting Prefix Dial Number You can set the prefix dial number up to 5 digits. This dial number is to dial first before any autodial number is started. It is useful to access PABX exchange. Press Menu and then repeatedly until “SYSTEM SETUP”...

  • Page 111: Clearing Memory

    Clearing Memory You can selectively clear information stored in your product’s memory. Press Menu and then repeatedly until “MEMORY CLEAR” appears on the display, then press Enter. Press until you see the item you want to clear. • SYSTEM ID: your fax number and name are cleared from the product’s memory.

  • Page 112: Chapter 9: Aintenance

    AINTENANCE The following topics are included: • Expected Cartridge Life • Replacing the Toner Cartridge • Setting to Notify Toner Low • Adjusting Shading • Cleaning the Drum • Replacing the Drum Cartridge • Consumables and Replacement Parts • Replacing ADF Rubber Pad...

  • Page 113: Expected Cartridge Life

    Expected Cartridge Life The life of your toner cartridge depends on the amount of toner used in each print job. For instance, when you print a typical business letter with about 5% page coverage, you can expect a toner cartridge life of approximately 6,000 pages. The actual number may vary according to the print density of the page you print.
  • Page 114 Turn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out. Gently shake the cartridge to distribute the toner evenly inside the cartridge. : If the toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
  • Page 115 When the toner eventually runs out, only blank pages will print when a print job is sent, or when a fax is received. At this stage, the toner cartridge needs to be replaced. The display shows warning message “TONER EMPTY”. Take the following steps to replace the toner cartridge: Open the side cover, then the front cover.
  • Page 116 Shake the new toner cartridge horizontally four or five times. Save the box and the cover for shipping. Slide the new toner cartridge in until it locks in place. Turn the cartridge locking lever downwards until it locks in place. : If your machine automatically recognises the replaced cartridge, you can skip following 7 and 8 steps.

  • Page 117: Setting To Notify Toner Low

    Setting to Notify Toner Low If you have set this “NOTIFY TONER LOW” menu option to “ON”, when the toner cartridge needs to be replaced, your product automatically sends a fax to your service company or the dealer to notify them that your product requires a new toner cartridge. Press Menu and then repeatedly until “MAINTENANCE”...

  • Page 118: Cleaning The Drum

    Press Menu and then repeatedly until “MAINTENANCE” appears on the display, then press Enter. Press Enter when “ADJUST SHADING” appears on the lower line of the display. You are asked to confirm the selection. Press Enter. Cleaning the Drum If you are getting streaks or spots on your print, you may set the product to clean the drum cartridge.
  • Page 119 To replace the drum cartridge: Open the side cover, then the front cover. Make sure that the side cover must be open to open the front cover. Turn the cartridge locking lever upwards to unlock the toner cartridge, then pull the toner cartridge out. : The toner cartridge must be removed to replace the drum cartridge.
  • Page 120 Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. Reinstall the toner cartridge, then lock the lever. : If your machine automatically recognises the replaced cartridge, you can skip following 6 and 7 steps. Close the front cover and the side cover.

  • Page 121: Consumables And Replacement Parts

    75,000 Fuser Unit 75,000 The purchase the consumables and replacement parts, contact Samsung dealer or the place where you bought your product. We strongly recommed that items (expect for the print cartridge) be installed by a trained servicer. 9.10 AINTENANCE...

  • Page 122: Replacing Adf Rubber Pad

    Replacing ADF Rubber Pad You can purchase the ADF rubber assembly from Samsung dealer or the place where you bought your product. Open the ADF top cover. Squeeze the tab at the bottom of the ADF rubber assembly and then pull it out.
  • Page 123 Insert the tabs at the top of the new ADF rubber assembly into the slots and then push it down until it locks into position. 9.12 AINTENANCE...

  • Page 124: Chapter 10: Troubleshooting

    ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Document Jams • Paper Jams • LCD Error Messages • Solving Problems...

  • Page 125: Document Jams

    Document Jams If a document jams while it is feeding through the ADF, “DOCUMENT JAM” appears in the display. Details for clearing the document misfeeds are given below. Input Misfeed Open the ADF top cover. Pull the document gently to the right and out of the ADF. Close the ADF top cover.

  • Page 126: Paper Jams

    Paper Jams If paper jams occur, “PAPER JAM” appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly. Paper Feed Area If jammed in the paper feed area, “PAPER JAM0” appears in the display.
  • Page 127 If there is any resistance, and the paper does not move immediately when you pull, stop pulling. Then: Pull the release lever to open the side cover. Carefully remove the misfeed paper in the direction shown. : Do not touch the shiny drum cartridge surface. Scratches or smudges will result in poor copy qualit.

  • Page 128: Fuser Area

    Fuser Area If jammed in the fuser area, “PAPER JAM 1” appears in the display. : The fuser area is hot. Take care when removing paper from the product. Press the release lever to open the side cover. Pull down the fuser lever as shown below. This will release pressure on the paper.
  • Page 129 Push up the fuser lever, then close the side cover. If the jammed paper is not seen at step 3, take the following steps. Remove two screws from the cover located above the side cover. 10.6 ROUBLESHOOTING...
  • Page 130 Hold the cover, and remove it from the product. Carefully remove the jammed paper. Replace the cover located above the side cover. Push up the fuser lever and then close the side cover. 10.7 ROUBLESHOOTING...

  • Page 131: Paper Exit Area

    Paper Exit Area If jammed in the paper exit area, “PAPER JAM 2” appears in the display. Press the release lever to open the side cover. Open the front cover. Pull down the fuser lever. This will release pressure on the paper.
  • Page 132 Turn the jam remove lever in the direction of the arrow to move the paper to the exit area, then gently pull the paper out through the exit area. Push up the fuser lever. Turn the jam remove lever back to the original position. 10.9 ROUBLESHOOTING...

  • Page 133: Duplex Jam

    Close the front cover first and then the side cover next. Duplex Jam If paper jam occurs in the duplexer, “DUPLEX JAM” appears in the display. Press the release lever to open the side cover. Remove the jammed paper. Then close the side cover. Bypass Jam “BYPASS JAM”...

  • Page 134: Paper Jam In The Optional Tray 2

    Paper Jam in the Optional Tray 2 Pull the optional tray out of the printer. If you see the paper jammed, remove the paper from the tray. 10.11 ROUBLESHOOTING...
  • Page 135 If you cannot find the jammed paper in the tray, pull the upper tray half way out of the printer and open the side cover, and pull the jammed paper out. Slide the trays back into the printer. Printing can be resumed.

  • Page 136: Lcd Error Messages

    LCD Error Messages Display Meaning Solution The product detects non BYPASS JAM feeding from the bypass Load paper in the bypass tray. tray. The loaded document Clear the document jam. See DOCUMENT JAM has jammed in the ADF. page 10.2 The side cover is not Close the side cover until it locks DOOR OPEN...
  • Page 137 Display Meaning Solution The remote fax mahine NO ANSWER Try again. Make sure the remote has not answered after machine is operational. all the redial attempts. The remote fax machine The remote operator should know you want to poll is not in advance that you are polling ready to respond to your and have their fax machine...
  • Page 138 Display Meaning Solution The remote fax machine The remote operator should know you want to poll is not in advance that you are polling POLL CODE ERR. ready to respond to your and have their fax unit loaded poll. with the original document. Remote party doesn’t Confirm the features of the INCOMPATIBLE...

  • Page 139: Solving Problems

    Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Copier Problem Solution Chart Condition Suggested solutions Check that the product is plugged into an electrical The LCD does not turn on.
  • Page 140 Condition Suggested solutions Fan the stack of paper, then turn it over in the cassette. Replace paper in Tray1 with a fresh supply. Check/adjust paper guides. Ensure that the paper is the proper paper weight. 20 Frequent copy paper jams. lb (75 g/m ) bond paper is recommended.

  • Page 141: Fax Problem Solution Chart

    Fax Problem Solution Chart Condition Suggested solutions The product is not Unplug the power cord and plug it in again. working, there is no display and the buttons Check that your socket is active. are not working. Check that the phone line is connected properly. No dial tone Check that the phone socket in the wall by plugging in another phone.
  • Page 142 Condition Suggested solutions The fax machine sending you the fax may be faulty. The incoming fax has A noisy phone line can cause line errors. blank spaces or you Check your machine by making a copy. received a poor-quality copy. The toner cartridge may be empty.

  • Page 143: Printing Problem Solution Chart

    Printing Problem Solution Chart (Available in the Msys 835P/SF-835P only) Condition Probable cause Suggested solutions The IEEE-1284 parallel cable or USB cable is Check the cable connection.. not connected properly.. The IEEE-1284 parallel Check the cable with a computer cable or USB cable is and printer that work.
  • Page 144 Condition Probable cause Suggested solutions Change the USB mode to “SLOW.” To do so, take the following steps: 1. Press Menu and then repeatedly until “SYSTEM SETUP” appears on the display, then press Enter. When printing When the USB mode is 2.
  • Page 145 Condition Probable cause Suggested solutions Use only paper that meets the There is a paper quality specifications required by the problem. product. Irregular faded patches of print. Remove the toner cartridge and Toner may be unevenly shake it gently to evenly distribute distributed.

  • Page 146: Scanning Problem Solution Chart

    Scanning Problem Solution Chart (Available in the Msys 835P/SF-835P only) Condition Suggested solutions •Make sure you place the document to be scanned face down on the document glass. •There may not be enough available memory to hold the document you want to scan. Try the Pre-Scan function to see if that works.
  • Page 147 10.24 ROUBLESHOOTING...

  • Page 148: Chapter 11: Appendix

    PPENDIX This chapter includes: • General Specifications • Facsimile Specifications • Installing Option Tray...

  • Page 149: General Specifications

    General Specifications Item Description Printing method Laser scanning unit Scanning method Sheet-fed CIS(contact image sensor) module Effective scanning width 8.2 inches (208 mm) Width 5.6 to 8.5 inches (142 to 216 mm) ADF Document size Length Single page: 5 to 15.7 inches (128 to 400 mm) Multi pages: 5 to 14 inches (128 to 356 mm) for Tray 1,2 : Letter, A4, Folio, Legal (weight: 60~90 g/m...
  • Page 150 Temperature: 50 F to 89 F (10 C to 32 Operating conditions Humidity: 20% to 80% RH 16 Characters x 2 lines Toner cartridge life 6,000 sheets @ 5% coverage (A4, Basic data) Drum cartridge life 15,000 sheets @ 5% coverage (A4, Basic data) SET Dimension (WxDxH) 22.0 x 17.0 x 18.1 inches (560 x 433 x 459 mm) Net: 22.5 Kg (including consumables)

  • Page 151: Facsimile Specifications

    Facsimile Specifications Item Description Compatibility ITU-T Group 3, ECM Applicable line Public Switched Telephone Network(PSTN) or behind PABX Data coding MH/MR/MMR, JBIG(ECM Mode) 33600/28800/21600/19200/14400/12000/9600/7200/ Modem speed 4800/2400 bps with fall back Approx. 3 seconds/page Transmission speed * Transmission time applies to memory transmission of text data with ECM compression using only ITU-T No.1 Chart.

  • Page 152: Installing Option Tray

    Installing Option Tray You can increase the paper handling capacity of your machine by installing the optional tray. If necessary, unplug all cables from the machine. Find the location of the connector and tabs on the tray. Align the machine with the optional tray and lower it into place on the tabs and connector.
  • Page 153 11.6 PPENDIX...
  • Page 154 NDEX Numerics set 7.14 discard size, set 8.5 2-up copy 3.16 document jam 10.2 prepare for fax 4.2 document load 4.2 ADF rubber, replace 9.11 drum alarm 2.7 clean 9.7 ans/fax mode 5.4 install 1.11 auto journal, set 8.5 replace 9.7 dual job 7.13 duplex copy 3.15 Bypass Jam 10.10...
  • Page 155 phonebook, print 8.2 poll 7.6 power save 2.9 document 10.2 power save, set 8.5 paper 10.3 prefix dial, set 8.7 printer cable,connect 1.10 priority TX 7.5 key sound 2.7 redial 7.2 redial, set 8.5 language,change 2.2 resolution, for fax 4.4 line,connect 1.9 ringer volume 2.7 list,print 8.2...
  • Page 156 Visit us at: www.samsungelectronics.com/fax P/N: JC68-00902A Rev. 1.00 Home...

This manual is also suitable for:

Sf-830Sf-835pMsys 835p

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