Colour Printing Problems - Samsung SCX-1100 User Manual

Colour Printing Problems

Symptom
Colours print
incorrectly
Colours are missing
Colours in a line are
uneven, or different
from the previous
lines
Hue changes
7.10 Troubleshooting
Cause and Solution
• The Samsung SCX-1100 Series printer driver may not be
selected. Verify that you selected the Samsung SCX-1100
Series printer driver.
• Print cartridges may be installed in the incorrect holders.
Remove each print cartridge that is in an incorrect holder.
Check that the ink have not mixed in the cartridges. If this
is the case, replace the cartridge with a new one.
• Print a test page. If the problem persists, replace the
cartridge with new one.
• Print nozzles on the colour print head may be clogged.
Print a test page to check the status of the nozzles and
clean the print cartridge (page 6.3).
• The colour print cartridge may not be working properly.
Print a test page to make sure the ink cartridge is working
correctly.
• The print head may need to be cleaned. Clean the print
cartridges (see page 6.3).
• You may have turned the product off(paused) and then
on(resumed) during print job. Do not turn the product off
and back on during a print job.
• Set the print quality to High or Maximum in the printer
driver.
• Align the print cartridges. See page 6.14.
• Print nozzles on the print head may be clogged. Print a
test page to check the status of the nozzles and clean the
print cartridge (page 6.3).
• The colour print cartridge may be empty. Replace the
cartridge with a new one.