Inbound Calls; General Information And Options For Inbound Routing; Settings For Routing Groups - Cisco UC320W Administration Manual

Call Routing

Inbound Calls

Inbound Calls
Cisco Unified Communications UC320W Administration Guide
Configuration > Call Routing > Inbound Calls
Use the
destinations for inbound calls through each FXO trunk and SIP/BRI trunk. For SIP/
BRI trunks with multiple phone numbers, you can create new routes to specify a
different destination for each number or group of numbers.

General Information and Options for Inbound Routing

• By default, all FXO trunks and SIP/BRI phone numbers are assigned to the
Default Route. As described in the Settings section, use the Move button or
the Create an Inbound Calling Route button to create new routing groups.
• If you enabled a Day/Night schedule for Call Routing on the Day/Night
Features page, you can specify different destinations for day (your open
hours) and night (your closed hours).
• These settings do not apply to FXO ports that are configured as shared
lines. The inbound calls for shared lines are routed to the group members'
phones. (see the

Settings for Routing Groups

• Inbound Calling Route Label: Enter a short description of this routing
group.
• Move Click this button to move the selected call source to a different route.
Then choose the route or click New Route to move it to a new route.
• Dragging and dropping: You can use your mouse to drag and drop a call
source to a different route. Each button represents a call source. For SIP/BRI
trunks, it includes all phone numbers, except those that you specifically add
for separate routing. To move a call source to a different route, click the
Move button or use your mouse to drag it to another route.
• Create an Inbound Calling Route: Click this button to create a new route.
Then enter a label, move call sources into the route, and specify the
destination.
• To delete a route: To delete a route, click the delete button (X). You cannot
delete the default route.
• Ring: Choose the call destination. If you enabled a Day/Night schedule for
Call Routing on the Day/Night Features page, you can specify different
Shared FXO Lines
page.)
page to specify the call
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