Chapter 6: Extension Buttons; Shared Fxo Lines; Features Of A Shared Fxo Line - Cisco UC320W Administration Manual

Extension Buttons

Shared FXO Lines

Cisco Unified Communications UC320W Administration Guide
In the Extension Buttons section of the Configuration module, you add buttons to
the users' phones for Shared FXO Lines, shared extensions, and additional
personal extensions.
Configuration > Extension Buttons > Shared FXO Lines
Use the
FXO (analog) trunk for use by the specified users.
In the office: In an insurance office, a Shared FXO Line includes two agents
as members. They can easily monitor and manage calls to ensure good
customer service.
Note: This page is available if you selected Key System or Blend on the PBX/Key
System page and you enabled at least one FXO port on the Line (FXO) Ports page.

Features of a Shared FXO Line

• A Shared FXO Line button will be added to the phone for each member. If
the Shared FXO Line includes multiple trunks, there will be a line button for
each trunk. By default, the line button displays the port number. If you
configured a label on the Line (FXO) Ports page, that label appears instead.
You can edit the line button labels on the Phone Button Labels page.
• If the group has only one member, the selected Shared FXO Line is a private
line for that person.
• Inbound calls through the specified FXO port will cause all members'
phones to ring simultaneously.
• To place an outbound call, a user presses the shared line button to seize the
trunk. No outbound dialing digit, such as 9, is needed.
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page to reserve an
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