Warranty Claim Form Instructions - BIG ASS FANS 4900 Installation Manual

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Warranty claim form instructions

1.
Fans Customer Service.
2. No more than 10 days prior to the date you have made arrangements to replace the component part, call Customer Service at
written acknowledgment of your call that includes a reminder of the return instructions. Note: Even if you are not able to replace
will effectively stop the warranty clock from running. You can then make the product exchange when you are prepared to do so.
However, the warranty period will continue to run until we receive these completed pages back from you, and no warranty will be
let us know that you have scheduled installation of the replacement. This ensures that the replacement part is not lost or damaged
while awaiting installation, and that you are not billed for the replacement because you have waited too long to return the original
at 800 Winchester Road, Lexington, KY 40505.
a. Upon receiving the replacement part, verify that replacement part order is correct. If order is incorrect or damaged, notify Big
Ass Fan Company within 24 hours after receiving order.
b.
the packing list and a return address label included inside this packaging to return the original part. If the original packaging
and return documents are not used, you will be responsible for any damage incurred in transit as well as any additional costs
involved. Note: The RMA# must appear on the outside of the box being returned. Items without an RMA# will not be
accepted.
c.
of any shipment that is returned via an unauthorized carrier. If you prefer, we can make all arrangements for delivery and
pickup.
d.
to expect delivery of the original part.
4. If we do not receive the original part back within 15 working days from the date you receive delivery of the replacement, you will be
due and payable. If you subsequently return the replacement part to us after payment has been made, we will refund any payment
made for the replacement part, unless we subsequently determine that the part is not covered under warranty.
BIG ASS FAN 4900
Note:
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Ass