Ford Mustang Mach-E Emergency Response Manual
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Ford Mustang Mach-E Emergency Response Manual

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2021
Mustang Mach-E
EMERGENCY RESPONSE
GUIDE
2021 Mustang Mach-E Emergency Response Guide - 11/2020
© Copyright Ford 2020 FoMoCo

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  • Page 1 2021 Mustang Mach-E EMERGENCY RESPONSE GUIDE 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 2 NOTE: The descriptions and specifications contained in this guide were in effect at the time this guide was approved for printing. Ford Motor Company reserves the right to discontinue models at any time, or change specifications or design without notice and without incurring any obligation.
  • Page 3 SECTION 0: Introduction Table of Contents Contents PAGE Introduction ....................................About This Manual ................................Mustang Mach-E Identification — Vehicle Exterior ......................Vehicle Identification Number (VIN) Layout ........................2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 4 Introduction About This Manual The emergency response procedures for the Mustang Mach-E are similar to those for traditional gasoline-powered vehicles with the addition of special considerations for the High Voltage electric system components. These vehicles use two electric motors to power the vehicle.
  • Page 5 Section 1: High Voltage Electrical System Information ......................High Voltage Electrical Disconnect Features ........................High Voltage Battery Packs ..............................High Voltage Warning Decals ............................. Component Location and Identification — High Voltage Vehicles ................. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 6 PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH.
  • Page 7 High Voltage Warning Decals • On electric vehicles WARNING decals are located on High Voltage components throughout the vehicle. See the following example. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 8 Section 1: High Voltage Electrical System Information Component Location and Identification — High Voltage Vehicles The following illustrations provide the location, description and basic function of the High Voltage system components. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 9 Inverter System accessories. Controller (ISC). Front Electric Drive Assembly Located under the vehicle To provide power to the front centered between the front wheels. wheels. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 10 Located in the rear cargo area. To convert AC power to DC and (SOBDMB). controls the rear electric drive assembly speed. NOTE: All High Voltage wires and harnesses are orange in color. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 11 SECTION 2: Battery High Voltage System Depower Table of Contents Contents PAGE Section 2: Battery High Voltage System Depower ......................... Battery High Voltage System Depower ..........................2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 12 Ensure the vehicle transmission gear selector is in the PARK position. Check that the vehicle ready light is off to verify the high voltage system is disconnected. If the vehicle ready light is on, press the engineStart/Stop button to turn off the ignition. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 13 Battery High Voltage System Depower Section 2: Battery High Voltage System Depower High Voltage System Depower — Method 2 Open the hood. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 14 Battery High Voltage System Depower Section 2: Battery High Voltage System Depower Location of the Service Disconnect. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 15 Pull the upper part upwards till the OFF writing is visible. It is not possible to remove the sliding part of the header. Wait a minimum of 5 minutes. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 16 SECTION 3: High Voltage Charge Cord Lock — Manual Release Table of Contents Contents PAGE Section 3: High Voltage Charge Cord Lock Manual Release ....................... High Voltage Charge Cord Lock Manual Release ......................2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 17 Emergency Response Guide for that region. Pull the manual charge cord lock actuator release cord. Disconnect the Electric Vehicle Supply Equipmemt (EVSE) charge cord from the vehicle. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 18 Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location ........ Pyrotechnic Device Health and Safety Precautions ......................Supplemental Restraint System Components — Mach-E Vehicles ................Reinforcements and High Strength Steel .......................... 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...

  • Page 19: Section 4: Supplemental Restraint System And Structural Reinforcement - Component Location

    Service and handling of Pyrotechnic Components is restricted to qualified personnel. The required qualifications vary by region. Always observe local laws and legislative directives regarding Pyrotechnic Components service and handling. Failure to follow this instruction may result in serious personal injury or death. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...

  • Page 20: Supplemental Restraint System Components - Mach-E Vehicles

    Second row passenger seat side airbag Driver/passenger side curtain airbag Second row driver seat side airbag Driver side airbag Driver airbag Driver knee airbag Passenger airbag (includes canister vent) Passenger side airbag 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 21 RCM (restraints control module) Passenger seat position sensor Driver and passenger front impact severity sensors OCSM (occupant classification system module) (includes OCS (occupant classification system) sensor and gel-filled bladder) 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 22 Rear passenger side outer and center seatbelt buckles (includes seatbelt buckle switch) Rear driver side outer seatbelt buckle (includes seatbelt buckle switch) Rear driver side outer seatbelt retractor (includes retractor pretensioner) 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...

  • Page 23: Reinforcements And High Strength Steel

    Always use appropriate tools, such as a hydraulic cutter, and always wear appropriate personal protective equipment (PPE) when cutting. Failure to follow these instructions can result in serious injury or death. Mach-E shown Mach-E without sunroof opening shown 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 24 Supplemental Restraint System and Structural Reinforcement — Component Location Section 4: Supplemental Restraint System and Structural Reinforcement — Component Location Mach-E with sunroof opening shown 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...

  • Page 25: Table Of Contents

    High Voltage System - Do Not Cut Zones ......................... If The High Voltage Battery Case Has Been Ruptured ..................... Moving Damaged Vehicles - Tow Truck Drivers ....................... Electric and Hybrid Electric Vehicle Considerations ....................... 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...

  • Page 26: Section 5: Approaching A Damaged Electric Vehicle

    PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY, INCLUDING WATCHES AND RINGS. ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH.

  • Page 27: High Voltage System - Do Not Cut Zones

    911. • Be alert. There is potential for delayed fire with damaged lithium-ion batteries. Call an authorized Ford dealer or vehicle manufacturer representative, if necessary, to determine the additional steps to take to safely • recover or transport the vehicle.

  • Page 28: Electric And Hybrid Electric Vehicle Considerations

    Venting/off-gassing High Voltage battery vapors are potentially toxic and flammable. • • Physical damage to the vehicle or High Voltage battery may result in immediate or delayed release of toxic and/or flammable gases and fire. 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 29 SECTION 6: Damaged Vehicle Guidance and Storage Table of Contents Contents PAGE Section 6: Damaged Vehicle Guidance and Storage ......................Damaged Vehicle Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped with High Voltage Batteries ..............................Post Impact Braking ................................Vehicle Storage ..................................
  • Page 30 Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage Damaged Vehicle Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped with High Voltage Batteries (Towing and Recovery Operators and Vehicle Storage Facilities) In the event of damage or fire involving an Electric Vehicle (EV) or Hybrid-Electric Vehicle (HEV): •...
  • Page 31 Section 6: Damaged Vehicle Guidance and Storage Vehicle Storage • Contact an authorized Ford or Lincoln Dealer as soon as possible as there may be additional steps necessary to secure, discharge, handle, and/or store the High Voltage battery and vehicle. •...
  • Page 32 If the vehicle and/or battery High Voltage system is damaged, place a sign indicating that it is a battery electric vehicle with potentially dangerous High Voltage. See example below: 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 33 Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage 2021 Mustang Mach-E Emergency Response Guide - 11/2020 © Copyright Ford 2020 FoMoCo...
  • Page 34 Damaged Vehicle Guidance and Storage Section 6: Damaged Vehicle Guidance and Storage Copyright 2020, Ford Motor Company. All rights reserved. This document may be reproduced in its entirety and distributed for emergency responder use only. It may not be excerpted for any purpose.

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