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Multitone CH78
User Guide

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Summary of Contents for Kirk Multitone CH78

  • Page 1 Multitone CH78 User Guide...
  • Page 2 This handset is suppled by Multitone Electronics as an OEM partner of Kirk Telecom. The handset may be used with Multitone messaging products STOP! Charge your handset 14 - 16...
  • Page 3: Table Of Contents

    Contents Getting Started ............. . 7 1.1 Handset Information .
  • Page 4 Using the Menu ............28 7.1 Description of Menus .
  • Page 5 Messages ..............42 10.1 Writing and Sending a New Message .
  • Page 6 Settings..............57 13.1 Ringing Volume .
  • Page 7: Getting Started

    1 Getting Started Read all information in this section before you use your handset. 1.1 Handset Information Ensure that the adapter voltage is the same as the electrical outlet Danger: voltage.The handset uses radio signals and does not guarantee a connection in all circumstances.
  • Page 8: Battery Information

    program, provided for the system administrator. Location Type Part Number K84642472 Ordinary charger K84642464 Countries outside the USA Ordinary charger K84642473 USB charger K84642466 Countries outside the USA USB charger K84642471 Power supply K84642469 Power supply K84642470 Power supply K84718504 USB cable 1.3 Battery Information Read the following information before you handle the batteries:...
  • Page 9: Installing Battery

    • Only use the original lithium battery type K84743418 (ICP73048) in the CH78 handset. Do not use these batteries with other products. These batteries were designed specifically for use with the CH78 handset and the CH78 charger ONLY. Improper use of the batteries may result in explosion and fire hazard.Do not do anything that would cause the battery to short circuit.
  • Page 10: Charging Battery

    5 Press back cover back in locked position (when you hear a click the back cover is in position). Note: The product label, including the CE logo, can be found in the battery compartment. 1.5 Charging Battery When charging battery for the first time, it is necessary to leave handset in charger for 14-16 hours for the battery to be fully charged.
  • Page 11: Battery Capacity

    incoming calls. It is necessary to recharge battery when display shows the battery low icon , or if the handset cannot be turned on. 1.6 Battery Capacity The capacity of the battery depends on the use of backlight and talk time. Battery capacity in active mode: •...
  • Page 12: About Your 5020 Handset

    2 About Your CH78 Handset Headset Connector Volume Control Adjusts speaker volume. Display Shows call information, handset status icons and guides you through option menus. Microphone...
  • Page 13 Left Softkey On hook Enters main menu. (idle) Confirms choices in menu. On hook is the term Turns handset off with a long (three used when second) key press. handset is in standby mode. Off hook Mutes microphone. (active) Off hook is the term used when handset is in...
  • Page 14: Handset Display

    Keypad Lock/Unlock On hook Locks/unlocks keypad (Menu + (idle) 2.1 Handset Display Status Bar Display Center Softkey Text The display is divided in three parts: Status bar, Display center and Soft- key Text (see figure above). The types of information shown in Status bar when: •...
  • Page 15: Status Icons

    on page 60 for more information. 2.2 Navigating Handset The main part of the functions of the handset are grouped into different menus. In the following sections you will find a description of how to navi- gate these menus. For more information about the content of the different menus, refer to “Using the Menu”...
  • Page 16: Display Backlight

    The telephone icon will appear when the handset is off hook or a call is connected. The envelope icon will appear when you receive a message. The charging icon will appear when the handset is placed in charger. The fully charged icon will appear when the battery is fully charged.
  • Page 17: Navigating Handset

    on page 60 for more information. 2.2 Navigating Handset The main part of the functions of the handset are grouped into different menus. In the following sections you will find a description of how to navi- gate these menus. For more information about the content of the different menus, refer to “Using the Menu”...
  • Page 18: Entering Main Menu

    2.2.1 Entering Main Menu Menu • To enter main menu press left softkey to activate 2.2.2 Scrolling in Menus • When in menu, press top or bottom of navigation key to scroll up and down in menu. 2.2.3 Confirming Choices •...
  • Page 19 • Predefined shortcuts Predefined shortcuts are unchangeable and assigned to different keys on the handset. 2.2.8.1 Personal Shortcuts By adding specific functions to the list of shortcuts, you get quick access to functions you often use. Note: Personal shortcuts can only be used when handset is in standby mode (on hook).
  • Page 20 Missed calls are illustrated with red arrows Exit menu: When in menu, press Find name: While on hook, press top or bottom of navigation key. Press bottom of navigation key to start at the top of name list with the letter a.
  • Page 21: Basic Handset Options

    3 Basic Handset Options 3.1 Turning Handset On/Off To turn handset on: • Press left softkey to turn on handset. To turn handset off: 1 Press left softkey until the question ‘Turn off?’ appears in display. 2 Press to confirm. Note: When you turn handset off, all content of call register and settings of time and date are deleted if the subscribed system does not resend the information to the handset.
  • Page 22: Making Calls

    4 Making Calls The handset must be subscribed and registered to make a call. For more information about subscribing, refer to “Creating a Login” on page For internal calls, dial extension number. Contact your system administrator for a list of these extension numbers. For external calls, dial external code (or line pool code) to access an exter- nal line, then dial external number.
  • Page 23: Dial From Call List

    Note: For more information about using your phone book, refer to “Phone Book” on page 4.4 Dial from Call List Call list shows up to 40 of your latest incoming, outgoing and missed calls. When memory of call list is full, the handset will automatically erase the old- est call when a new call is received in call list.
  • Page 24: Redial

    4.6 Redial Menu 1 Press to enter main menu. Call register Select 2 Scroll to and press Outgoing calls Select 3 Scroll to and press 4 Scroll to the desired name or number and press 4.7 Speed Dial If you have assigned a number to one of the speed-dialing keys 0-9, do the following: •...
  • Page 25: Answering Calls

    5 Answering Calls The handset must be subscribed and registered to answer a call. For more information about subscribing, refer to “Creating a Login” on page When handset rings, display shows the icon for incoming calls and the caller information appears below. •...
  • Page 26 Note: After redirecting the call, display will continue to show caller information.
  • Page 27: During Calls

    6 During Calls When you are on a call, you have two options as described in the following. Both options concern whether you want to make parts of a call public or personal. Note that it is possible to turn both options on at the same time. 6.1 Turning Loadspeaker On/Off Turning loadspeaker on allows other people in the room to listen to and par- ticipate in the conversation.
  • Page 28: Using The Menu

    7 Using the Menu The handset offers a range of functions that are grouped into menus. The main menu consists of six menus: Phone Book, Call Register, Messages, Status, Settings and External Services. For more information about accessing and navigating the menu, refer to “Navigating Handset”...
  • Page 29: Status

    7.1.4 Status Status provides a quick overview of some of the handset settings and works as a shortcut, which makes it easy to change the basic settings according to your needs. For more information about changing basic settings, refer to “Status”...
  • Page 30 3 Missed calls 4 Delete Messages 1 New message 2 Inbox 3 Outbox 4 Erase messages 5 Templates Status 1 Silent 2 Headset 3 Auto answer 4 Battery 5 Ring tone 6 Ringing Volume Bluetooth 1 Bluetooth On 2 Bluetooth Off 3 Search for units 4 Active Units 5 Paired Units...
  • Page 31 7 Backlight 8 Auto answer 9 Out of range Advanced Settings 1 Phone/UserID 2 Language 3 Any key answer 4 Headset 5 Long Key 6 Login 7 Time & Date External Services...
  • Page 32: Phone Book

    8 Phone Book You can store numbers and names in your phone book. The phone book can store up to 250 names with four numbers each. A max- imum of 24 digits, including spaces, is allowed for each number. Names are sorted alphabetically starting with their first character.
  • Page 33: Dialing Contact From Phone Book

    4 To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”...
  • Page 34: Adding To Speed Dial

    Menu 1 Press to enter main menu. Phone Book Select 2 Scroll to and press Find name Select 3 Scroll to and press 4 To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously.
  • Page 35: Deleting Number

    Add name 8 Scroll to the desired position and press 9 If position is occupied, press to replace existing speed dial. 8.2.6 Deleting Number You can delete a single number at any time and still keep the rest of the belonging numbers of a contact.
  • Page 36: Adding New Contact

    and keep the contact and the rest of the belonging numbers, refer to section 8.2.6. Deleting Number. Menu 1 Press to enter main menu. Phone Book Select 2 Scroll to and press Find name Select 3 Scroll to and press 4 To find a name you can: •...
  • Page 37: Call Register

    9 Call Register The call register menu can store up to 40 of your incoming, outgoing and missed calls. Call register is divided into lists of: incoming calls, outgoing calls and missed calls. If memory of call register is full, the handset will automatically erase the oldest call when a new call is received in call register.
  • Page 38: Deleting An Incoming Call From List

    Options 5 Press Add to phone book Select 6 Scroll to and press 7 Write the name of the contact using the digits 2-9 (refer to “Using the Save Alphanumeric Keyboard” on page 32) and press 9.1.3 Deleting an Incoming Call from List Menu 1 Press to enter main menu.
  • Page 39: Deleting An Outgoing Call From List

    Menu 1 Press to enter main menu. Call Register Select 2 Scroll to and press Outgoing Calls Select 3 Scroll to and press Details 4 Scroll to the desired call and press Options. 5 Press Add to phone book Select 6 Scroll to and press 7 Write the name of the contact using the digits 2-9 (refer to...
  • Page 40: Adding A Missed Call To Phone Book

    9.3.2 Adding a Missed Call to Phone Book If you have a missed call and the number is not in phone book, it is possible to add it to phone book from the missed call list. Menu 1 Press to enter main menu. Call Register Select 2 Scroll to...
  • Page 41: Deleting All Outgoing Calls

    5 Press to empty list. Note: If you only want to delete a single incoming call, see “Deleting an Incoming Call from List” on page 9.4.2 Deleting All Outgoing Calls Menu 1 Press to enter main menu. Call Register Select 2 Scroll to and press Delete...
  • Page 42: Messages

    10 Messages If supported by the subscribed system, you can write, send and receive messages from the messages menu. You write messages using the alphanu- meric keyboard. For more information, refer to “Using the Alphanumeric Keyboard” on page All messages are automatically stored in inbox or outbox. The inbox is a list of all received messages, while outbox is a list of all sent messages.
  • Page 43: Clearing Text Field

    Options Send 6 Press and scroll to Options Search 7 Press and then press to find the receiver 8 To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. •...
  • Page 44: Saving A Received Message As A Template

    Save message Select 5 Scroll to and press Templates Select 6 Scroll to and press 7 If memory is full: press Select. 8 Scroll to the desired position and press 10.4 Saving a Received Message as a Template You can save a message from inbox as a template for later use. Menu 1 Press to enter main menu.
  • Page 45: Reading A Message

    Search 9 Press to find the receiver. 10 To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”...
  • Page 46: Reply In Continuation Of Original Text

    Empty screen Select 7 Scroll to and press Options 8 Write a message and press Send Select 9 Scroll to and press Send 10 Press 10.7.2 Reply in Continuation of Original Text Note: Original text refers to the received text message. Menu 1 Press to enter main menu.
  • Page 47: Forwarding A Message

    10.8 Forwarding a Message If you want to forward a message to a contact, do the following: Menu 1 Press to enter main menu. Messages Select 2 Scroll to and press Inbox Select 3 Scroll to and press Select 4 Scroll to the desired received message and press Options 5 Press Forward...
  • Page 48: Erasing A Single Template

    9 To find a name you can: • Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously. • Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name (refer to “Using the Alphanumeric Keyboard”...
  • Page 49: Erase All Messages From Inbox

    Menu 1 Press to enter main menu. Messages Select 2 Scroll to and press Erase messages Select 1 Scroll to and press All read Select 2 Scroll to and press 3 Press to erase all read messages from inbox. 10.13 Erase All Messages from Inbox Use this function to erase all messages from inbox.
  • Page 50 Select 4 Scroll to and press 5 Press to erase all messages from all folders.
  • Page 51: Status

    11 Status The status menu provides an overview of some of the handset settings and works as a shortcut to these making it easy to change the settings accord- ing to your needs. The status menu also provide information about battery capacity.
  • Page 52: Ringing Tone

    To check remaining battery capacity: Menu 1 Press to enter main menu. Status Select 2 Scroll to and press Battery 3 Scroll to to view remaining capacity. 11.5 Ringing Tone The ring tone is followed by a number indicating the chosen tone of the ringer.
  • Page 53: Bluetooth

    12 Bluetooth Bluetooth technology allows you to connect the handset to a compatible device with Bluetooth connectivity within 30 feet (10 meters). 12.1 Turning Bluetooth On To use Bluetooth technology, you must turn Bluetooth on. Menu 1 Press to enter main menu. Bluetooth Select 2 Scroll to...
  • Page 54: Managing Active Units

    12.4 Managing Active Units 12.4.1 Viewing List of Active Units The list of active units shows the devices, you are connected to??? Menu 1 Press to enter main menu. Bluetooth Select 2 Scroll to and press Active units Select 3 Scroll to and press 12.4.2 Disconnecting Active Units Menu...
  • Page 55: Connecting Paired Units

    12.5.2 Connecting Paired Units Before you can use paired units, you will need to establish a connection to the unit. When the unit is connected, it will appear as an active unit (refer to “Viewing List of Active Units” on page 54).
  • Page 56: Manual Approvals 56 12.6 Changing Phone Visibility

    Delete from list Select 5 Scroll to and press 6 Press to confirm. 12.5.6 Manual Approvals Menu 1 Press to enter main menu. Bluetooth Select 2 Scroll to and press Paired units Select 3 Scroll to and press Options 4 Scroll to the desired unit and press Manual approval Select 5 Scroll to...
  • Page 57: Ringing Volume

    13 Settings The setting menu offers you the opportunity to customize the handset according to your needs. The settings can be changed at any time. The set- ting menu consists of: ringing volume, ringing tone, alerting volume, vibra- tor, silent mode, auto key lock, backlight, auto answer, out of range and advanced settings.
  • Page 58: Alerting Volume

    13.3 Alerting Volume Alerts are short beeps that appear when: • You receive a new message. • You send a message. • The handset is moving out of range. • The handset is out of range. • The battery capacity is low. •...
  • Page 59: Changing Settings Of Silent Mode

    Silent mode Select 3 Scroll to and press Change 4 Scroll to and press Note: It is also possible to turn Silent mode on or off without entering Menu menu. While on hook, press followed by #. 13.5.1 Changing Settings of Silent Mode When silent mode is turned on, you can select other ways of indicating incoming calls or messages: •...
  • Page 60: Backlight

    To answer a call when auto key lock is on, press . When you end the call, keypad automatically locks. 13.7 Backlight The display backlight automatically turns on when an incoming call or mes- sage arrives, or a key is pressed. The backlight turns off when handset is in standby mode after a preset period of time delay.
  • Page 61: Auto Answer

    Back 6 Press and then press 13.8 Auto Answer When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives. If subscribed to a solution, the handset automatically goes on hook when calls are terminated. To turn auto answer on/off: Menu 1 Press...
  • Page 62: Out Of Range

    Auto answer Select 3 Scroll to and press Settings Change 4 Scroll to and press Select 5 Scroll to the desired setting and press 13.9 Out of Range The out of range indicator appears when handset is moving out of or already is out of range of base station.
  • Page 63: Advanced Settings

    14 Advanced Settings In the setting menu it is also possible to define the following advanced set- tings: language, any key answer, headset, long key, login and time and date. 14.1 Phone/User ID Information about the firmware version provided for the system administra- tor.
  • Page 64: Adjusting Volume Of Headset

    your headset when a call arrives. Menu 1 Press to enter main menu. Settings Select 2 Scroll to and press Advanced Select 3 Scroll to and press Headset Select 4 Scroll to and press Alert on Alert off Change 1 Scroll to and press 14.4.2 Adjusting Volume of Headset Menu...
  • Page 65: Selecting A Login

    page 14.6.1 Selecting a Login If you want to change to another system manually, do the following: Menu 1 Press to enter main menu. Settings Select 2 Scroll to and press Advanced Select 3 Scroll to and press Login Select 4 Scroll to and press Select Login...
  • Page 66: Selecting Login Automatically

    You can subscribe up to 10 systems, that is create 10 logins. Menu 1 Press to enter main menu. Settings Select 2 Scroll to and press Advanced Select 3 Scroll to and press Login Select 4 Scroll to and press Create login Select 5 Scroll to...
  • Page 67: Time & Date

    14.7 Time & Date It is possible to customize the format of time and date. 14.7.1 Change Time Menu 1 Press to enter main menu. Settings Select 2 Scroll to and press Advanced Select 3 Scroll to and press Time & date Select 4 Scroll to and press...
  • Page 68: External Services

    External Services External services are features placed in the main system. These may vary from system to system. Please consult your system administrator for sup- ported features.
  • Page 69: General Information

    16 General Information 16.1 Troubleshooting The handset freezes. Remove and replace battery pack. Press left softkey to turn on the handset. The handset does not ring. Silent mode Check whether is turned Create Login The handset cannot find a system ID at Check whether the system is set to allow subscriptions.
  • Page 70: International Regulatory And Product Information

    Size and weight Size: 143 x 48 x 26 mm Weight: 110 g incl. battery ± 10 g Capacity Active talking time 15 hours Stand-by time 150 hours Temperature and air pressure °C Operating temperature: 0-40 Air pressure: Normal atmosphere condition 16.2.3 International Regulatory and Product Information Please find the EC Declaration of Conformity at: http://www.kirktelecom.com/company/...
  • Page 71: Power Failure

    8. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury. Never spill liquid of any kind into this product.
  • Page 72 to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of con- nection. The customer should be aware that compliance with the above con- ditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier.
  • Page 73 FCC Note: This advice complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This advice may not cause harmful interference, and (2) this advise must accept any interference received, including interference that may cause undesired operation. IC Note: Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this advice must accept any interference, including interference that may cause undesired operation of...
  • Page 75 9262-8298...

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