Panasonic KX-TG4111C Operating Instructions Manual

Panasonic KX-TG4111C Operating Instructions Manual

Digital cordless phone digital cordless answering system
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TG41xxC(e).book Page 1 Wednesday, December 22, 2010 3:59 PM
Model shown is KX-TG4111.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
This unit is compatible with Call Display. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca

Operating Instructions

Digital Cordless Phone
Model No.
Digital Cordless Answering System
Model No.
KX-TG4111C
KX-TG4112C
KX-TG4113C
KX-TG4114C
KX-TG4132C
KX-TG4133C
KX-TG4134C

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Table of Contents
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Summary of Contents for Panasonic KX-TG4111C

  • Page 1: Operating Instructions

    Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Call Display. You must subscribe to the appropriate service offered by your service provider/telephone company. For assistance, please call 1-800-561-5505 or visit us at www.panasonic.ca...
  • Page 2: Table Of Contents

    TG41xxC(e).book Page 2 Wednesday, December 22, 2010 3:59 PM Table of Contents Introduction Useful Information Model composition....3 Wall mounting ..... . . 40 Accessory information .
  • Page 3: Introduction

    KX-TGA410 series KX-TG4133 KX-TG4131 KX-TGA410 KX-TG4134 KX-TG4131 KX-TGA410 L The suffix (C) in the following model numbers will be omitted in these instructions: KX-TG4111C/KX-TG4112C/KX-TG4113C/KX-TG4114C/KX-TG4132C/KX-TG4133C/ KX-TG4134C Feature differences Series Answering system Intercom KX-TG4111 series – KX-TG4131 series *1 Single handset models: Intercom calls can be made between handsets by purchasing and...
  • Page 4: Accessory Information

    Handset cover Charger – *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Order number Rechargeable HHR-4DPA or HHR-4MRA batteries Battery type: –...
  • Page 5: Expanding Your Phone System

    TG41xxC(e).book Page 5 Wednesday, December 22, 2010 3:59 PM Introduction Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different colour from that of the supplied handsets. Feature KX-TGA410C KX-TGA659C...
  • Page 6: Important Information

    TG41xxC(e).book Page 6 Wednesday, December 22, 2010 3:59 PM Important Information L Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe...
  • Page 7: Important Safety Instructions

    Failure to follow these instructions may cause the batteries to swell or explode. Base unit location/avoiding noise Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise-free communications, place your base unit: –...
  • Page 8: Other Information

    ENERGY STAR L The product should be kept away from heat ® As an ENERGY STAR Partner, Panasonic sources such as heaters, kitchen stoves, has determined that this product meets the etc. It should not be placed in rooms where ENERGY STAR guidelines for energy the temperature is less than 0 °C (32 °F) or...
  • Page 9: Specifications

    TG41xxC(e).book Page 9 Wednesday, December 22, 2010 3:59 PM Important Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Frequency range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 115 mW (max.) ■ Power source: 120 V AC, 60 Hz ■...
  • Page 10: Getting Started

    TG41xxC(e).book Page 10 Wednesday, December 22, 2010 3:59 PM Getting Started ■ Base unit (KX-TG4131 series: page 3) Setting up Hook “Click” Connections L Use only the supplied Panasonic AC adaptor PNLV226. Hooks ■ Base unit (KX-TG4111 series: page 3) Hook “Click” Press plug firmly.
  • Page 11: Note When Setting Up

    Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7. L When the language selection is L Wipe the battery ends (S, T) with a dry displayed, see page 14.
  • Page 12: Intelligent Eco Mode

    Battery level Controls Icon Battery level High Handset & Medium Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 13 hours max. Not in use 11 days max. (standby) *1 If Eco mode is on.
  • Page 13: Display

    TG41xxC(e).book Page 13 Wednesday, December 22, 2010 3:59 PM Getting Started H Display ■ KX-TG4131 series (page 3) I {OFF} J {FLASH} {CALL WAIT} K Microphone L Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 14: Initial Settings

    TG41xxC(e).book Page 14 Wednesday, December 22, 2010 3:59 PM Getting Started Item Meaning Initial settings Speakerphone is on. (page ■ Direct command code: Ringer volume is off. (page Programmable settings can be accessed by pressing {MENU}, ( and then the Night mode is on.
  • Page 15: Dialing Mode

    TG41xxC(e).book Page 15 Wednesday, December 22, 2010 3:59 PM Getting Started {SAVE} s {OFF} Note: L When English is selected as the display language, 12-hour clock format is used. When French is selected, 24-hour clock format is used. L The date and time may be incorrect after a power failure.
  • Page 16: Making/Answering Calls

    TG41xxC(e).book Page 16 Wednesday, December 22, 2010 3:59 PM Making/Answering Calls Pause (for PBX/long distance service Making calls users) A pause is sometimes required when making Lift the handset and dial the phone calls using a PBX or long distance service. number.
  • Page 17: Useful Features During A Call

    TG41xxC(e).book Page 17 Wednesday, December 22, 2010 3:59 PM Making/Answering Calls Note: Temporary handset ringer off L {MUTE} is a soft key visible on the handset While the handset is ringing for a call, you can display during a call. turn the ringer off temporarily by pressing {~}.
  • Page 18: Call Share

    TG41xxC(e).book Page 18 Wednesday, December 22, 2010 3:59 PM Making/Answering Calls share), leave this feature off. The default Handset clarity booster setting is “Off”. This feature can improve sound clarity when {MENU}(194 the handset is used in an area where there {r}: Select “On”...
  • Page 19: Shared Phonebook

    TG41xxC(e).book Page 19 Wednesday, December 22, 2010 3:59 PM Shared Phonebook Character Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group.
  • Page 20: Erasing Entries

    TG41xxC(e).book Page 20 Wednesday, December 22, 2010 3:59 PM Shared Phonebook Edit the name (10 characters max.; page {r}: Select the desired group (page 19). 19). s {SAVE} s {SELECT} 2 times {OFF} {OFF} Finding and calling from a Erasing entries phonebook entry Erasing an entry Scrolling through all entries...
  • Page 21: Programming

    TG41xxC(e).book Page 21 Wednesday, December 22, 2010 3:59 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods. ■ Scrolling through the display menus {MENU} Press {V} or {^} to select the desired main menu.
  • Page 22 TG41xxC(e).book Page 22 Wednesday, December 22, 2010 3:59 PM Programming Sub-menu 1 Sub-menu 2 Setting Code 2–7: 2–7 rings #211 Settings Ring count <4 rings> 0: Toll saver 1: 1 min #305 Recording time 3: <3 min> 0: Greeting only <111>...
  • Page 23 TG41xxC(e).book Page 23 Wednesday, December 22, 2010 3:59 PM Programming Sub-menu 1 Sub-menu 2 Setting Code – #101 Set date & time Date and time 1: Once #720 Alarm 2: Daily 0: <Off> *2, *4 1: <Caller ID auto> #226 –...
  • Page 24 TG41xxC(e).book Page 24 Wednesday, December 22, 2010 3:59 PM Programming Sub-menu 1 Sub-menu 2 Setting Code 1: <English> #110 Change language Display 2: Français 1: <English> #112 Voice prompt 2: Français Main menu: a “Customer support” Operation Code Displaying customer support Web address. #680 –...
  • Page 25: Special Programming

    TG41xxC(e).book Page 25 Wednesday, December 22, 2010 3:59 PM Programming Important: L Set the date and time beforehand (page Special programming 14). L We recommend turning the base unit ringer Alarm off (page 17) in addition to turning the night mode on.
  • Page 26 TG41xxC(e).book Page 26 Wednesday, December 22, 2010 3:59 PM Programming {r}: Select the desired setting. s ■ By entering phone numbers: {SELECT} 2 times {MENU}(217 s {ADD} Enter the phone number (24 digits {OFF} max.). L To erase a digit, press {CLEAR}. Call block (Call Display subscribers only) {SAVE} s {OFF}...
  • Page 27: Registering A Unit

    TG41xxC(e).book Page 27 Wednesday, December 22, 2010 3:59 PM Programming Deregistering a handset Registering a unit A handset can cancel its own registration to the base unit or other handsets registered to the same base unit. This allows the handset to Operating additional units end its wireless connection with the system.
  • Page 28: Call Display Service

    TG41xxC(e).book Page 28 Wednesday, December 22, 2010 3:59 PM Call Display Service phonebook, the stored name in the phonebook is displayed and logged in the caller list. Using Call Display service Talking Call Display Important: L This unit is Call Display compatible. To use This feature lets you know who is calling Call Display features, you must subscribe to without looking at the display.
  • Page 29 TG41xxC(e).book Page 29 Wednesday, December 22, 2010 3:59 PM Call Display Service ringer you selected for that group rings after Displayed Function caller information is displayed. If you select option “Current ringer” (default), the unit uses Answers the waiting Answer the ringer tone you selected on page 22 when call, while keeping the calls from this group are received.
  • Page 30: Caller List

    TG41xxC(e).book Page 30 Wednesday, December 22, 2010 3:59 PM Call Display Service To use Call Waiting Deluxe service Editing a caller’s phone number before calling back When you hear a Call Waiting tone during an outside call, press {FLASH}. You can edit a phone number in the caller list L The option menu is displayed.
  • Page 31 TG41xxC(e).book Page 31 Wednesday, December 22, 2010 3:59 PM Call Display Service {r}: “Phonebook” s {SELECT} Continue from step 2, “Editing entries”, page 20.
  • Page 32: Answering System

    TG41xxC(e).book Page 32 Wednesday, December 22, 2010 3:59 PM Answering System Answering system Turning the answering system on/off Available for: KX-TG4131 series (page 3) Base unit The answering system can answer and record Press {ANSWER ON/OFF} to turn on/off the calls for you when you are unavailable to answering system.
  • Page 33: Listening To Messages Using The Base Unit

    TG41xxC(e).book Page 33 Wednesday, December 22, 2010 3:59 PM Answering System Recording your greeting Listening to messages message using the base unit {MENU}(3)2 When new messages have been recorded, {r}: “Yes” s {SELECT} {6} on the base unit flashes. After a beep sounds, hold the handset Press {6}.
  • Page 34: Remote Operation

    TG41xxC(e).book Page 34 Wednesday, December 22, 2010 3:59 PM Answering System L If there are no new messages in the *2 To resume playback: answering system, {PLAY} is not {r}: “Playback” s {SELECT} displayed. *3 You can also erase as follows: {ERASE} s {r}: “Yes”...
  • Page 35: Answering System Settings

    TG41xxC(e).book Page 35 Wednesday, December 22, 2010 3:59 PM Answering System {MENU}(3)6 Operation Enter the desired 3-digit remote access Turn answering system off code. Erase currently playing {SAVE} s {OFF} message Deactivating remote operation Erase all messages Press * in step 2 on “Remote access code”, End remote operation page 34.
  • Page 36: Voice Mail Service

    TG41xxC(e).book Page 36 Wednesday, December 22, 2010 3:59 PM Answering System {MENU}(211 Selecting “Greeting only” {r}: Select the desired setting. s You can select “Greeting only” which sets {SAVE} s {OFF} the unit to announce a greeting message to callers but not record messages. For Voice Mail service subscribers Select “Greeting only”...
  • Page 37: Voice Mail Service

    TG41xxC(e).book Page 37 Wednesday, December 22, 2010 3:59 PM Voice Mail Service Example: Voice Mail service 1-222-333-4444 PPPP 8888 Voice Mail is an automatic answering service offered by your service provider/telephone VM access Pauses Password company. After you subscribe to this service, number your service provider/telephone company’s Voice Mail system answers calls for you when...
  • Page 38: Listening To Voice Mail Messages

    TG41xxC(e).book Page 38 Wednesday, December 22, 2010 3:59 PM Voice Mail Service Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “New Voice Mail” is displayed on the handset if message indication service is available.
  • Page 39: Intercom/Locator

    TG41xxC(e).book Page 39 Wednesday, December 22, 2010 3:59 PM Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be L If you receive an outside call while talking made between 2 handsets.
  • Page 40: Useful Information

    TG41xxC(e).book Page 40 Wednesday, December 22, 2010 3:59 PM Useful Information Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base Wall mounting unit. Note: L Make sure that the wall and the fixing method are strong enough to support the weight of the unit.
  • Page 41 TG41xxC(e).book Page 41 Wednesday, December 22, 2010 3:59 PM Useful Information Mount the unit on a wall then slide down To remove the wall mounting adaptor to secure in place. While pushing down the release levers (A), remove the adaptor (B). AC adaptor cord 83 mm inches)
  • Page 42: Error Messages

    TG41xxC(e).book Page 42 Wednesday, December 22, 2010 3:59 PM Useful Information Error messages Display message Cause/solution L You have not stored the Voice Mail access number. Access # to VM service is Store the number (page 37). not stored L The handset has lost communication with the base Base no power unit.
  • Page 43: Troubleshooting

    TG41xxC(e).book Page 43 Wednesday, December 22, 2010 3:59 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.
  • Page 44 TG41xxC(e).book Page 44 Wednesday, December 22, 2010 3:59 PM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or ) L Battery charge is low. Fully charge the batteries (page flashes. 11). I fully charged the batteries, but L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again.
  • Page 45 TG41xxC(e).book Page 45 Wednesday, December 22, 2010 3:59 PM Useful Information Call Display/Talking Call Display Problem Cause/solution Caller information is not L You must subscribe to Call Display service. Contact your displayed. service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Call Display box or cordless telephone line jack, plug the unit directly into the wall jack.
  • Page 46 TG41xxC(e).book Page 46 Wednesday, December 22, 2010 3:59 PM Useful Information Answering system (KX-TG4131 series: page 3) Problem Cause/solution The unit does not record new L The answering system is turned off. Turn it on (page 32). messages. L The message memory is full. Erase unnecessary messages (page 33).
  • Page 47: Industry Canada Notices And Other Information

    TG41xxC(e).book Page 47 Wednesday, December 22, 2010 3:59 PM Useful Information Industry Canada Notices and other information near, or on top of, a TV or VCR. If NOTICE: interference is experienced, move the This equipment meets the applicable cordless telephone further away from the TV Industry Canada Terminal Equipment Technical Specifications.
  • Page 48: Warranty

    The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty...
  • Page 49: Index

    TG41xxC(e).book Page 49 Wednesday, December 22, 2010 3:59 PM Index Hold: 17 Intercom: 39 Index Key tone: 23 Line mode: 23 4-way conference: 18 Making calls: 16 Additional handset: 27 Missed calls: 28 Alarm: 25 Mute: 17 Answering calls: 16 Answering system Night mode: 25 Call screening: 32...
  • Page 50 TG41xxC(e).book Page 50 Wednesday, December 22, 2010 3:59 PM Notes...
  • Page 51 TG41xxC(e).book Page 51 Wednesday, December 22, 2010 3:59 PM Notes...
  • Page 52 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 © Panasonic System Networks Co., Ltd. 2010 Printed in China PNQX3129ZA TC1210MG0 (A)

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