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TG41xxC(e).book Page 46 Wednesday, December 22, 2010 3:59 PM
Useful Information
Answering system (KX-TG4131 series: page 3)
Problem
The unit does not record new
messages.
I cannot operate the answering
system.
I cannot operate the answering
system remotely.
Liquid damage
Problem
Liquid or other form of moisture
has entered the handset/base
unit.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
46
Cause/solution
L The answering system is turned off. Turn it on (page 32).
L The message memory is full. Erase unnecessary
messages (page 33).
L The recording time is set to "Greeting only". Change
the setting (page 36).
L If you subscribe to a Voice Mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit's number of rings
setting or contact your service provider/telephone
company (page 36).
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
L The remote access code is not set. Set the remote access
code (page 34).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 35).
Cause/solution
L Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service centre.
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