Related Manuals for Lexus 2014 RX 450h
Summary of Contents for Lexus 2014 RX 450h
- Page 1 201 4 RX 450h WARRANTY AND SERVICES GUIDE Owner Amenities Warranty Information Maintenance Requirements...
-
Page 2: Safety Precautions
Lexus dealership. appropriate precautions are taken. To locate your nearest authorized Lexus dealership, log on to To avoid personal injury, please www.lexus.com or contact follow all caution labels attached Lexus Customer Satisfaction to high-voltage parts. - Page 3 WeLCoMe to the LexuS FAMiLy Scheduled Maintenance: Your From everyone at Lexus, thank you for purchasing one of our vehicles. vehicle requires main tenance every Your Lexus is designed to deliver six months or 5,000 miles, whichever uncompromising luxury and comes first.
-
Page 4: Table Of Contents
The Lexus Commitment ........ - Page 5 Maintenance and Lexus Warranty Coverage ........
-
Page 6: Complimentary Services
Lexus Personalized To help ensure that your ownership settings? experience is pleasant, convenient and trouble-free, Lexus provides you with Your vehicle includes a variety of a variety of complimentary services. electronic features that can be These services are described on the programmed to your preferences. -
Page 7: Loaner Vehicle
CoMPLiMentARy SeRviCeS Travel Protection • Reset maintenance reminder light Lexus will reimburse for a rental car for up to five days and for overnight • Rotate tires lodging for up to three nights (not to • Visually inspect brake pads,... -
Page 8: Roadside Assistance
3) Wait at your vehicle or in a nearby towing in case of minor accident. secure location for the roadside • Towing to the nearest Lexus assistance provider to arrive. dealership (or an alternate repair facility, if necessary). Additional Coverage After your roadside assistance •... -
Page 9: Other Benefits And Assistance
Vehicle service Agreements vehicle is repaired with Genuine Lexus If you plan to keep your vehicle for Parts is to take it to a Lexus dealership. several years or if you accumulate Each dealership works with selected mileage quickly, you may want to... -
Page 10: The Smart Key
If a a copy of the key number outside Smart Key or the key-number plate is of the vehicle. not available, a Lexus dealer or certain locksmiths can obtain the key code from a restricted-access database. Other Benefits and Assistance... -
Page 11: If You Need Assistance
ASSiStAnCe step 2 Both Lexus and your Lexus dealer are dedicated to serving your automotive If the dealership does not address needs. Your complete satisfaction is your concern to your satisfaction, our first priority. Should you have a... - Page 12 In addition, you must use NCDS if The service is provided at no cost you are required to do so prior to to you. It is part of Lexus’ effort to exercising certain rights or seeking promptly and equitably resolve your certain remedies available under the concerns.
- Page 13 Lexus. of Lexus or one of its dealers during the eligibility period. Introduction...
- Page 14 In addition to completing the customer process work? claim form, please provide NCDS with the following information: When NCDS receives your request, it will be forwarded to the Lexus area • Vehicle year, make, model, VIN, office for response. mileage and date of purchase.
- Page 15 If you are dissatisfied with the arbitrator’s decision or Lexus’ The decision of the arbitrator(s) is compliance, you may pursue any binding on Lexus but not on you. other legal remedies available to Lexus must comply with the decision you, including small claims court.
-
Page 16: The Lexus Commitment
You can be confident — as we are — confidence in Lexus vehicles, but that you’ll enjoy owning your Lexus also our commitment to every Lexus as much as you enjoy driving it. customer. We’re dedicated to ensuring... -
Page 17: Warranty Coverages At A Glance
WARRAnty CoveRAgeS At A gLAnCe Introduction... -
Page 18: Your Warranties In Detail
Begins The warrantor for these limited The warranty period begins on the warranties is Lexus, a division of vehicle’s in-service date, which is Toyota Motor Sales, U.S.A., Inc., the first date the vehicle is either... -
Page 19: Your Rights Under State Law
The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle. Any implied warranty of merchant-... -
Page 20: New Vehicle Limited Warranty
Lexus, subject here and supplied by Lexus, subject to to the exceptions indicated under the exceptions indicated under “What “What Is Not Covered”... -
Page 21: What Is Not Covered
Lexus, subject Lexus dealership is covered. to the exceptions indicated under This warranty does not cover damage “What Is Not Covered”... -
Page 22: Identification Number
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details. Your Warranties in Detail... -
Page 23: Dispute Resolution
National Center for Dispute connection with this vehicle. Settlement before seeking remedies Lexus shall not be liable for under the Lemon Laws of your state. incidental or consequential For the requirements applicable to damages resulting from breach... -
Page 24: Federal Emission Control Warranty
FeDeRAL eMiSSion ContRoL WARRAnty wHAT is COVereD AND HOw LONG emission Defect warranty emission Performance warranty Lexus warrants that your vehicle: Some states and localities have • Was designed, built and established vehicle inspection and equipped to conform at the time... - Page 25 FeDeRAL eMiSSion ContRoL WARRAnty wHAT is NOT COVereD wArrANTY PArTs LisT Air/fuel metering system These warranty obligations do not • apply to failures or noncompliance Air/fuel ratio feedback control caused by: system • • The use of replacement parts Electronic fuel injection system not certified in accordance with components aftermarket parts certification...
-
Page 26: Hybrid System
FeDeRAL eMiSSion ContRoL WARRAnty Hybrid system Positive Crankcase Ventilation • (PCV) system Battery control module (battery • voltage sensor) (8/80)* Oil filler cap • • Battery thermistor PCV valve or orifice • Generator Other Parts Used in systems • Hybrid battery* Listed •... -
Page 27: Replacement Parts
Owner’s Manual vehicle’s emission control systems, and this guide. Lexus will not deny a Lexus recommends the use of warranty claim solely because you do Genuine Lexus Parts when servicing not have records to show that you or repairing the systems. - Page 28 30 days (unless a shorter Vehicle Programs & Compliance period is required by law). If your Division (6405J) claim is denied, Lexus will notify you Attn: Warranty Complaints in writing of the reason within the 401 M Street SW same period.
-
Page 29: Dealer Certificate
FeDeRAL eMiSSion ContRoL WARRAnty DeALer CerTifiCATe We (the dealership) want you to know used in accordance with the written that at the time your new Lexus vehicle instructions for proper maintenance is being delivered: and use, Lexus will remedy the... -
Page 30: California Emission Control Warranty
YOUr wArrANTY riGHTs AND OBLiGATiONs The California Air Resources Board Vehicles equipped with a (CARB) and Lexus are pleased to California Certified Emission explain the emission control system Control System that are warranty for your 2014 vehicle. In registered and operated in... - Page 31 DEFECT WARRANTY. of time, not to exceed 30 days. note: Under the terms of the Basic Warranty, Lexus provides You should also be aware that Lexus coverage of four years or may deny you warranty coverage if 50,000 miles, whichever occurs your vehicle or a part has failed due to first.
- Page 32 CALiFoRniA eMiSSion ContRoL WARRAnty PArTs LisT: LONG-Term emissiON DefeCT wHAT is NOT COVereD wArrANTY The parts listed here are covered for These warranty obligations do not apply to failures or noncompliance seven years or 70,000 miles from the caused by: vehicle’s in-service date, whichever occurs first.
-
Page 33: Egr System
• EGR cooler of the required maintenance indicated in the Owner’s Manual and this guide. evaporative Control system Lexus will not deny a warranty claim • Charcoal canister solely because you do not have records to show that you maintained •... - Page 34 If your genuine Lexus Parts may impair the claim is denied, Lexus will notify you effectiveness of the emission control in writing of the reason within the same systems.
- Page 35 CALiFoRniA eMiSSion ContRoL WARRAnty if YOU HAVe rePAir DeLAYs QUesTiONs If a Lexus dealership is unable to If you have questions or concerns complete repairs on your vehicle about your vehicle’s California within 30 days, you may have the emission warranty coverage, repairs made under Lexus’...
-
Page 36: Tire Limited Warranty
The tires that come as original equipment on your vehicle are 535 Marriott Drive warranted by their manufacturer and Nashville, TN 37214 not Lexus. Please refer to the tire Bridgestone: (800) 847-3272 warranty statement included with the Firestone: (800) 356-4644 owner information in your vehicle. -
Page 37: Operation And Maintenance
Lexus your vehicle. However, damage or dealership. Plus, a Lexus dealership failures caused by lack of proper... - Page 38 However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehicle. Like all Lexus products, Genuine Lexus Parts are built to the highest standards of quality, durability and performance.
-
Page 39: Obtaining Warranty Service
You do not have at (800) 255-3987. to pay for towing to the nearest Maintenance and repairs not Lexus dealership if your vehicle is performed by an authorized Lexus inoperable due to failure of a dealership should be performed warranted part. - Page 40 You will be reimbursed for warranted parts at the manufacturer’s suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Lexus’ recommended time allowance for the repair. If your vehicle requires emergency repair, Lexus assumes no liability...
-
Page 41: The Importance Of Scheduled Maintenance
Owner’s Manual. performance, safety and reliability it is especially important to check from your Lexus. It can also enhance your vehicle’s engine oil once a your vehicle’s resale value. This section month and to regularly replace the of the Warranty and Services Guide engine oil and oil filter. -
Page 42: Maintenance And Lexus Warranty Coverage
Ask your new owner. dealer for an explanation of any Lexus will not deny a warranty claim recommended maintenance solely because you do not have not included in the scheduled records to show that you maintained maintenance log. -
Page 43: Lexus Dealership Service
You can be confident you’re getting To locate your nearest authorized the best possible service for your Lexus dealership, log on to vehicle when you take it to a Lexus www.lexus.com or contact dealership. Don’t trust your investment Lexus Customer Satisfac tion to anything less than a team of Lexus at (800) 255-3987. -
Page 44: General Maintenance And Regular Use
MAintenAnCe AnD ReguLAR uSe every several months In addition to scheduled maintenance, your Lexus hybrid vehicle requires If the vehicle is parked for a long time, ongoing general maintenance such the hybrid battery will discharge as fluid checks and visual inspections. -
Page 45: Battery: 12-Volt (Auxiliary Battery)
geneRAL MAintenAnCe AnD ReguLAR uSe when Cleaning the wheels • When cleaning carpet, remove dirt and dust with a vacuum • Wait for hot wheels to cool cleaner. Apply a foaming-type before getting wheels wet. carpet cleaner with a sponge or •... -
Page 46: Scheduled Maintenance Log
Operating maintenance interval: Conditions months vs. mileage In addition to standard maintenance Lexus recommends obtaining items, vehicles that are driven under scheduled maintenance for your special operating conditions require vehicle every six months or 5,000 further maintenance service. These miles, whichever occurs first. -
Page 47: Complimentary First Scheduled Maintenance Service
• Inspect and adjust all fluid levels maintenance service. Programming of some Lexus Personal ized Settings • Program Lexus Personalized requires special equipment and may Settings, if requested be performed only by an authorized •... -
Page 48: Complimentary Second Scheduled Maintenance Service
SCheDuLeD MAintenAnCe Log Complimentary second scheduled maintenance service: 12 months or 10,000 miles Lexus also provides your second scheduled maintenance service at no charge. The service is performed at 12 months or 10,000 miles, whichever occurs first. To obtain this service, contact your Lexus dealership. -
Page 49: Scheduled Maintenance Log
SCheDuLeD MAintenAnCe Log NOTes Scheduled Maintenance Log... -
Page 50: Scheduled Maintenance Log
Date: _______ Mileage: ________ This service, excluding maintenance required for special operating conditions, is complimentary when performed by an authorized Lexus dealership. This service is complimentary when performed by an authorized Lexus dealership. RX 450h (AWD) with towing package only. Scheduled Maintenance Log... - Page 51 SCheDuLeD MAintenAnCe Log 18 months or 15,000 miles Inspect and adjust all fluid levels Replace Smart Key battery Reset maintenance reminder light Rotate tires Tighten axle shaft bolts (AWD) Visually inspect brake pads, calipers and rotors Check installation of driver’ s floor mat Road-test vehicle Inspect the following: ___ Axle shaft boots...
- Page 52 SCheDuLeD MAintenAnCe Log 24 months or 20,000 miles 30 months or 25,000 miles Replace engine oil with 0W-20 oil; replace Inspect and adjust all fluid levels oil filter Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors Visually inspect brake pads, calipers and rotors Check installation of driver’...
- Page 53 SCheDuLeD MAintenAnCe Log 36 months or 30,000 miles Replace engine oil with 0W-20 oil; replace oil filter Replace Smart Key battery Reset maintenance reminder light Tighten axle shaft bolts (AWD) Rotate tires Visually inspect brake pads, calipers and rotors Replace cabin air filter Check installation of driver’...
- Page 54 SCheDuLeD MAintenAnCe Log 42 months or 35,000 miles 48 months or 40,000 miles Inspect and adjust all fluid levels Replace engine oil with 0W-20 oil; replace oil filter Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors Visually inspect brake pads, calipers and rotors Check installation of driver’...
- Page 55 SCheDuLeD MAintenAnCe Log 54 months or 45,000 miles Inspect and adjust all fluid levels Replace Smart Key battery Reset maintenance reminder light Rotate tires Tighten axle shaft bolts (AWD) Visually inspect brake pads, calipers and rotors Check installation of driver’ s floor mat Road-test vehicle Inspect the following: ___ Axle shaft boots...
- Page 56 SCheDuLeD MAintenAnCe Log 60 months or 50,000 miles 66 months or 55,000 miles Replace engine oil with 0W-20 oil; replace Inspect and adjust all fluid levels oil filter Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors Visually inspect brake pads, calipers and rotors Check installation of driver’...
- Page 57 SCheDuLeD MAintenAnCe Log 72 months or 60,000 miles Replace engine oil with 0W-20 oil; replace oil filter Rotate tires Replace cabin air filter Tighten axle shaft bolts (AWD) Replace brake fluid Visually inspect brake pads, calipers and rotors Replace engine air filter Check installation of driver’...
- Page 58 SCheDuLeD MAintenAnCe Log 78 months or 65,000 miles 84 months or 70,000 miles Inspect and adjust all fluid levels Replace engine oil with 0W-20 oil; replace oil filter Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors Visually inspect brake pads, calipers and rotors Check installation of driver’...
- Page 59 SCheDuLeD MAintenAnCe Log 90 months or 75,000 miles Inspect and adjust all fluid levels Replace Smart Key battery Reset maintenance reminder light Rotate tires Tighten axle shaft bolts (AWD) Visually inspect brake pads, calipers and rotors Check installation of driver’ s floor mat Road-test vehicle Inspect the following: ___ Axle shaft boots...
- Page 60 SCheDuLeD MAintenAnCe Log 96 months or 80,000 miles 102 months or 85,000 miles Replace engine oil with 0W-20 oil; replace Inspect and adjust all fluid levels oil filter Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors Visually inspect brake pads, calipers and rotors Check installation of driver’...
- Page 61 SCheDuLeD MAintenAnCe Log 108 months or 90,000 miles Replace engine oil with 0W-20 oil; replace oil filter Rotate tires Replace cabin air filter Tighten axle shaft bolts (AWD) Replace brake fluid Visually inspect brake pads, calipers and rotors Replace engine air filter Check installation of driver’...
- Page 62 SCheDuLeD MAintenAnCe Log 114 months or 95,000 miles 120 months or 100,000 miles Inspect and adjust all fluid levels Replace engine oil with 0W-20 oil; replace oil filter Reset maintenance reminder light Replace engine coolant (see page 70) Rotate tires Reset maintenance reminder light Visually inspect brake pads, calipers and rotors Rotate tires...
- Page 63 SCheDuLeD MAintenAnCe Log 126 months or 105,000 miles Inspect and adjust all fluid levels Replace Smart Key battery Reset maintenance reminder light Rotate tires Tighten axle shaft bolts (AWD) Visually inspect brake pads, calipers and rotors Check installation of driver’ s floor mat Road-test vehicle Inspect the following: ___ Axle shaft boots...
- Page 64 SCheDuLeD MAintenAnCe Log 132 months or 110,000 miles 138 months or 115,000 miles Replace engine oil with 0W-20 oil; replace Inspect and adjust all fluid levels oil filter Inspect engine coolant (see page 70) Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors...
- Page 65 SCheDuLeD MAintenAnCe Log 144 months or 120,000 miles Replace engine oil with 0W-20 oil; replace oil filter Rotate tires Replace cabin air filter Tighten axle shaft bolts (AWD) Replace brake fluid Visually inspect brake pads, calipers and rotors Replace engine air filter Check installation of driver’...
- Page 66 SCheDuLeD MAintenAnCe Log 150 months or 125,000 miles 156 months or 130,000 miles Inspect and adjust all fluid levels Replace engine oil with 0W-20 oil; replace oil filter Reset maintenance reminder light Inspect engine coolant (see page 70) Rotate tires Reset maintenance reminder light Visually inspect brake pads, calipers and rotors Rotate tires...
- Page 67 SCheDuLeD MAintenAnCe Log 162 months or 135,000 miles Inspect and adjust all fluid levels Replace Smart Key battery Reset maintenance reminder light Rotate tires Tighten axle shaft bolts (AWD) Visually inspect brake pads, calipers and rotors Check installation of driver’ s floor mat Road-test vehicle Inspect the following: ___ Axle shaft boots...
- Page 68 SCheDuLeD MAintenAnCe Log 168 months or 140,000 miles 174 months or 145,000 miles Replace engine oil with 0W-20 oil; replace Inspect and adjust all fluid levels oil filter Inspect engine coolant (see page 70) Reset maintenance reminder light Reset maintenance reminder light Rotate tires Rotate tires Visually inspect brake pads, calipers and rotors...
- Page 69 SCheDuLeD MAintenAnCe Log 180 months or 150,000 miles Replace engine oil with 0W-20 oil; replace oil filter Rotate tires Replace cabin air filter Tighten axle shaft bolts (AWD) Replace brake fluid Visually inspect brake pads, calipers and rotors Replace engine air filter Check installation of driver’...
-
Page 70: Explanation Of Maintenance Items
A qualified technician should perform discharged and the vehicle will these operations. not start even with a jump-start to the 12-volt battery, contact your Lexus Ball Joints and Dust Covers dealership. Check the suspension and steering Any repairs to the hybrid battery or... -
Page 71: Drive Belt
Brake Lines and Hoses vehicle, such as Lexus Genuine Visually inspect for proper floor mats. installation. Check for chafing, cracks, • Always properly secure the deterioration and signs of leakage. -
Page 72: Engine Valve Clearance
Coolant or similar high-quality replaced with SAE 0W-20 at the next non-silicate, non-amine, non-nitrate, oil change. See your Lexus dealer for non-borate ethylene-glycol coolant oil specifically formulated for your with long-life hybrid organic acid vehicle’s engine. - Page 73 Tank Band and fuel Tank Vapor technician following procedures in Vent system Hoses Lexus service and repair publications. Visually inspect for corrosion, Please refer to the important safety damage, cracks, and loose or leaking precautions on the inside front cover connections.
-
Page 74: Tire Rotation
See your Owner’s Manual for tire technician following procedures in rotation requirements. Check tire Lexus service and repair publications. pressure and check tires for damage Please refer to the important safety and uneven wear. If the vehicle is... -
Page 75: Vehicle Identification
vehiCLe iDentiFiCAtion Model In-service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number Scheduled Maintenance Log... - Page 76 Axle shaft boots ......48–67 * , 68 Ball joints and dust covers ..... 48–67 * , 68 Battery: 12-volt (auxiliary battery) .
- Page 77 Keys ........8 Lexus Personalized Settings ..... . 1, 4, 45 Loaner vehicle .
- Page 78 Service agreements ......7 Service history ....... 7 Smog-check tests .
- Page 82 13-TCS-07195 Printed 7/13 00505–14WSG–RXH...