Veo Velocity Connect User Manual page 43

A. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
B. Repair or attempted repair by anyone not authorized by Veo.
C. Any damage of the product due to shipment.
D. Removal or installation of the product.
E. Causes external to the product, such as electric power fluctuations or failure.
F. Use of supplies or parts not meeting Veo's specifications.
G. Normal wear and tear.
H. Any other cause which does not relate to a product defect.
3. Removal, installation and set-up service charges by any third party.
4. Costs associated with shipping and/or transporting the product for repair, replacement, or
exchange.
Obtaining service:
1. For information on obtaining warranty service, fill out a technical support form on the Veo web
site, located at http://www.veo.com/support.asp
2. You will be required to provide:
A copy of the original dated sales slip or sales invoice
Your name
Your address
The serial number of the product
A description of the problem
3. A technical support representative will determine if your problem is covered under this warranty
agreement. If the problem is covered, you will be issued a Return Merchandise Authorization
number (RMA) with specific instructions regarding how the product must be returned to Veo for
repair or replacement.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION CONTAINED
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
VEO'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE
PRODUCT. VEO SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT,
DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF
TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL,
INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS,
EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES.
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of local law:
HEREIN INCLUDING
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THE IMPLIED WARRANTY OF