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6) Next, load Sound Recorder. Sound Recorder can usually be found under Start->All Programs-
>Accessories->Entertainment. Next, click on the red Record button and begin speaking into the
microphone. Press Stop to stop recording. Then playback your sound to see if you can hear
yourself. Make sure that the speakers have already been turned on.
Problem:
Why doesn't the background music playback when I create an E-card?
Solution: If you export or send the e-card as a WMV file, the background music will not playback.
In order for the other recipient to hear the background music, export the e-card as an EXE file.
This will ensure that the background music is included in your e-card.
Problem:
When starting the Veo Creative Studio the message "Class not registered" appears.
Solution: You are using an older version of Microsoft DirectX. Follow the steps below to resolve
the issue:
1) Visit Microsoft's DirectX webpage at: http://www.microsoft.com/directx
2) Download and install the latest version of DirectX.
3) After the installation has finished, restart the computer.
4) Try the Veo Creative Studio again.
Problem:
When starting the Veo Creative Studio the message "Supplied user buffer" appears.
Solution: You are using an older version of Microsoft DirectX. Follow the steps below to resolve
the issue:
1) Download and install the Windows System Files Utility from our webpage at:
ftp://ftp.veo.com/downloads/sysutility.exe
2) Locate the file you downloaded and double-click on it to install the updated system files. Note
that this utility is only for Windows 98 and Windows Me.
3) After the installation has finished, restart the computer.
4) Try the Veo Creative Studio again.
If you still get an error, follow these additional steps:
1) Visit Microsoft's DirectX webpage at: http://www.microsoft.com/directx
2) Download and install the latest version of DirectX.
3) After the installation has finished, restart the computer.
4) Try the Veo Creative Studio again.
Problem:
The image is blurry, washed out, or dark.
Solution: First, adjust the focus ring/dial on the front/top of the camera to ensure that the camera
is focused properly.
1) Make sure that the lighting in the room is sufficiently bright. A low lighting condition may wash
out the colors.
2) Start the Veo Creative Studio and then click on the "Take a Snapshot" button.
3) This will display the video on the screen. Click the "Settings" button.
4) Click on "Advanced Settings" and then uncheck "Auto Exposure Control." Adjust the
"Exposure" slider to improve the frame rate.
5) You can also adjust the contrast and gamma to brighten up the picture to help increase the
frame rate.
6) Make sure that the light source you are using is selected correctly. For example, if you are
using a regular lamp, you should select "Incandescent"
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