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Veo Mobile Connect Manual

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Mobile Connect ............................................................ 2
™
Minimum System Requirements ...................................................................... 3
Software and Installation ................................................................................. 4
How to connect the Veo Mobile Connect .................................................... 5-6
The Veo Mobile Connect Suite ................................................................... 7-15
How to send Snapshots and Videos ......................................................... 16-18
Microsoft® Windows Messenger & NetMeeting .................................... 19-33
Troubleshooting ........................................................................................ 34-40
Additional Help and Resources ..................................................................... 41
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Summary of Contents for Veo Mobile Connect

  • Page 1: Table Of Contents

    ™ Minimum System Requirements ..............3 Software and Installation ................. 4 How to connect the Veo Mobile Connect ............ 5-6 The Veo Mobile Connect Suite ..............7-15 How to send Snapshots and Videos ............16-18 Microsoft® Windows Messenger & NetMeeting ........19-33 Troubleshooting ..................

  • Page 2: Welcome To The Veo ™ Mobile Connect

    Welcome to the Veo Mobile Connect ™ The Veo Mobile Connect Digital PC Camera is a terrific camera for on-the-go professionals, students and anyone else who wants to communicate more effectively over the Internet. Share digital photos in seconds. Send video clips in a snap.

  • Page 3: Minimum System Requirements

    Minimum System Requirements Hardware PC with an AMD K6 or Pentium- class processor that operates at 300 MHz or faster 32 MB or more RAM 280 MB of available hard drive space CD-ROM Drive One available USB port on your computer to plug in the camera Display adapter capable of 800x600 in 16 bit color Standard microphone for sending video mail and videoconferencing messages (Microphone not included)

  • Page 4: Software And Installation

    Software and Installation Install the software before connecting your Veo Mobile Connect! If you have already plugged the camera into the computer, please unplug it before installing the software. 1. Insert the CD-ROM into your CD-ROM drive. 2. Autorun will display the Veo Mobile Connect Installation screen.*...

  • Page 5: How To Connect The Veo Mobile Connect

    How to connect the Veo Mobile Connect Plug the USB connector on the camera into any available USB port on your computer. A window should appear and recognize a new device being installed. Note: If your computer does not recognize a new device installed, please refer...
  • Page 6 How to Mount the Camera Rotate clip horizontally or vertically Pull to clip Clip to your laptop screen...

  • Page 7: The Veo Mobile Connect Suite

    The Application window opens and displays your camera’s video image. Note: If you do not see an image: a) Try closing and re-opening the Veo Mobile Connect Suite - OR b) Unplug the camera, restart your computer. Then plug the camera in again.
  • Page 8 Explanation of Buttons Snapshots Focus and adjust the camera as necessary. Select the desired resolution, then click the Snapshot button. The snapshot button will automatically save photos to the Album. Note: Depending on your Capture settings, snapshots are captured in either .JPG or .BMP file format. V-Mail (Compressed Video for E-mail Purposes) Focus and adjust the camera as necessary.
  • Page 9 To send your V-mail, finish viewing the video or click Stop on the play- back controls. You must click Stop or finish playback so that Preview and Send buttons reappear. a. Click Send to launch your default E-mail program - OR b.
  • Page 10 Save (to Album) The Save button stores “Capture” video and “V-Mail” files to the Album. Images are automatically saved to the album after taking a snapshot. Mirror Click the Mirror button before recording to flip the video image horizontally. Settings The Settings dialog box consists of 3 tabs to adjust video and image options –...
  • Page 11 Snapshot Delay: When self-timer is enabled, select the num- ber of seconds to delay capture. Enable Audio: This allows you to record video with audio. Adjust the volume by moving the slider across the slide bar.* Snapshot Image Format: Select JPEG for compressed pictures and BMP for uncompressed pictures.
  • Page 12 Simple MAPI Clients: For E-mail programs that allow users to change default mail agents. This will allow you to send V- Mail and Snapshots directly from the Veo Mobile Connect Suite. You may need to adjust the settings or options in your E-mail program.
  • Page 13 Album When the Album button is selected, the Album will slide out from the Applica- tion displaying thumbnails of your saved files along with additional options. Please refer to the Album Application below for a detailed explanation of features (see next page).
  • Page 14 The Album Application The Album stores all your video clips, V-Mail, and snapshots displayed as thumbnails. An icon on each thumbnail represents the following: Snapshot Video Clip V-Mail Album Tool Bar To review and manage your files, click once to select the desired thumbnail and any of these tools: Open- Open files.
  • Page 15 Choose desired save location and follow normal procedures. Send V-Mail or Snapshots In order to send V-Mail and Snapshots directly from the Veo Mobile Connect Suite, your E-mail program should have options to change your default mail agent, otherwise known as Messaging Application Program Interface (MAPI).

  • Page 16: How To Send Snapshots And Videos

    America Online AOL does not support MAPI functions. If you click the Send button in the Veo Mobile Connect application, it will not respond. To send V-Mail and Snapshots to AOL and non-AOL members: i. Click on the AOL Write icon.
  • Page 17 Applications with MAPI Support* In the Album, select the file you want to send. Choose Send from the tool bar. This will open your default e-mail application. Type your message and send it in the normal manner. Your V-Mail or snapshot will be sent as an attachment.
  • Page 18 Web-based e-mail programs Web-based e-mail such as Hotmail or Yahoo! Mail do not support the “Send” button in the Veo Mobile Connect Suite. When using web-based e-mail, you will need to attach the snapshot or videos to your e-mail. Log-in to your web-based e-mail.
  • Page 19 Microsoft Windows Messenger Guide Microsoft Windows Messenger has been included with Microsoft Windows XP to provide the latest in point-to-point videoconferencing. To ensure that you obtain the most from your camera experience, we have compiled this brief instruction guide to help you get started. Note that this guide is provided only as a reference and is not endorsed by Microsoft.
  • Page 20 Starting Windows Messenger 1. Click on Start->All Programs->Windows Messenger to start Windows Mes- senger. 2. You will be prompted with the sign in screen. Enter your e-mail address and password and then click “OK”. For example, any address ending in @hotmail.com or @msn.com can be used.
  • Page 21 3. Windows Messenger will sign you in. 4. The people on your contact list will appear. If you want to connect with an- other user for videoconferencing, you will need to add them to your contact list, using the “Add” button. Follow the rest of the directions in Windows Messenger to add your friends or family to your contact list.
  • Page 22 Using Windows Messenger for Videoconferencing Double-click on the person’s name that you would like to connect with. A con- versation window will appear where you can do the following: Start camera Turn on your camera for videoconferencing Start talking Use your microphone to talk to another person Send a file Transfer a file to another person Text messages...
  • Page 23 Starting your camera Make sure that no other program is using your camera. If you have any other PC Camera or videoconferencing software that is already in use, make sure to close these programs first. To turn your camera on, click the “Start Camera” button. The text message window will also display the message, “You have asked to have a video and voice conversation.
  • Page 24 Once connected to the other person, your screen will appear similar to the image pictured. The other person’s video will appear in the large video window, while your own video will appear in the lower right corner as a Picture-in-Picture win- dow.
  • Page 25 Microsoft Windows NetMeeting Microsoft NetMeeting has been included with your camera to provide videoconferencing capabilities. As one of the most widely distributed and versatile videoconferencing applications on the market, you will be able to communicate with anyone in the world as long as all parties are connected through Microsoft NetMeeting.
  • Page 26 IMPORTANT: Make sure the Veo Mobile Connect Suite and any other video camera applications are closed before starting Microsoft NetMeeting. 1) Look for the NetMeeting icon on your desktop or Quick Launch bar and then double-click on it to start Microsoft NetMeeting.
  • Page 27 3) Turn your camera on by clicking the Play/Pause button to initiate the video stream (this may take up to a minute depending on your computer). Adjust the camera angle and focus to ensure a clear picture of you for your videoconferencing partner. These are the buttons you will use with NetMeeting:...
  • Page 28 Connecting to another NetMeeting user There are a few methods to connect to another user who is using NetMeeting. Connecting to another NetMeeting user is easy via the MSN Messenger service, simply download and install MSN Messenger from Microsoft at http:// messenger.msn.com.
  • Page 29 2) Double-click on the person you are trying to videoconference with to initiate a text-based conversation. This will bring up a window similar to the interface shown below. You may now have a text-based conversation in this window. 3) Next, click on the “Invite” button and then select “To Start Microsoft NetMeeting”...
  • Page 30 4) If the other person you are connecting to accepts the invitation to start Microsoft NetMeeting, you will automatically be connected. You will receive video in a window similar to this. The person who you are calling will appear in the large main window while you will appear in the smaller Picture-in-Picture window.
  • Page 31 Connecting using an IP address: To have a direct connection with another user, you must first obtain an IP address. IP addresses for most dial-up connections will change every time you log on to the Internet. For this reason, you must get the IP address from the person you are trying to contact each time.
  • Page 32 Method B: If you are using Windows 98/Me, click on the Start button -> Run -> then type: WINIPCFG If you are using Windows 2000, click on the Start button -> Run -> then type: IPCONFIG You can send your IP address to the person who you are calling or they can send you their IP address by e-mail or through an Instant Messaging application such as MSN Messenger.

  • Page 33: Microsoft® Windows Messenger & Netmeeting

    Microsoft Windows Messenger and NetMeeting Support & Resources This guide has been intended to provide a brief introduction to Microsoft NetMeeting. For more in-depth questions or to obtain technical support for Microsoft NetMeeting, please refer to the information listed below. The resources listed below are third-party sources and are neither endorsed nor supported by the camera manufacturer and have been provided only as a reference.

  • Page 34: Troubleshooting

    Problem: Missing Windows system files. Solution: The Windows system files can be found on the Veo CD. Place the Veo CD into your CD-ROM drive and browse in the D:\Microsoft\WinXXXX folder (where D:\ is the letter of your CD-ROM drive and XXXX corresponds to your version of Windows).

  • Page 35: Troubleshooting

    “Fix it” button. (Figure 2) • Plug the Veo Mobile Connect back into the computer and then click on “Click here to restart video” to restart the Veo Mobile Connect. This will allow the camera to start up properly.
  • Page 36 Windows will detect the camera and begin installing the drivers for the Veo Mobile Connect. If you are getting no response from Windows when you plug the camera in, this can be a sign that your USB port is not config- ured properly, is disabled, or has malfunctioned.
  • Page 37 Double-click on the Veo PC Camera with the yellow “!” or red “X” to check the Device Status. If the camera has a yellow exclamation mark in the Device Manager with the message: “NTKERN.VXD device loader could not load the device driver (Code 2)”...
  • Page 38 5) Select “Install one of the other drivers” and then click the “View List” button. 6) There will be a list of 1-4 possible Veo PC Camera drivers. Usually, there will be a few drivers from the CD ROM drive and 1 from the Hard Drive.
  • Page 39 Solution: Your computer may have mismatched versions of the Windows system files. Replace the mismatched files with the files from the Veo Mobile Connect CD. The correct version of the Windows system files can be found under D:\Microsoft\WinXXXX where XXXX is the operating system you are using and D:\ is the letter of your CD-ROM drive.
  • Page 40 Problem: Audio doesn’t work Solution: Make sure your microphone is plugged into your sound card correctly. The microphone jack on your sound card is usually labeled MIC or with a microphone symbol. Also try plugging the microphone into other jacks. Make sure it is not plugged into the speaker or output jack. If this does not work, please refer to your sound card or microphone manuals.

  • Page 41: Additional Help And Resources

    Additional Help and Resources For detailed Technical Support, Frequently Asked Questions, and resources about the Veo Mobile Connect, the website is accessible directly by clicking the (Online help) button on the top right hand corner of the Album or by selecting the Veo logo at the bottom of the application.

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