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7) For manual color adjustment, uncheck "Auto white balance." There will be up to three sliders
(depending on camera model) for Red(R), Green(G), and Blue(B) which you can adjust to
improve the color quality. You can also adjust other picture quality options here as well.
8) Finally, click OK to save the settings.
Problem:
Nothing happens after I click the Send button or the program locks up.
Solution: You need to configure your email program to be the default MAPI client correctly. You
can also manually attach your files to your e-mail. Please refer to "Configuring Your E-mail
Program to Send Files" on pages 29-31 for more information.
Problem:
"No e-mail agent found on this PC. Do you want to continue with video mail disabled"?
message.
Solution: You will get this message if the e-mail application you are using does not support MAPI
functions such as America Online, CompuServe, Prodigy, Yahoo Mail, and other web-based
email service. Programs such as Outlook Express, Netscape Mail, and Eudora support MAPI.
However, your mail server needs to be able to use these programs. Contact your Internet Service
Provider for assistance on configuring your outgoing mail server.
Problem:
You cannot play back an AVI/WMV video file.
Solution: The Windows Media Player you are using may not be working correctly. Download the
latest Windows Media Player from Microsoft at http:// www.microsoft.com/windows/mediaplayer
Additional Help and Resources
For detailed Technical Support, Frequently Asked Questions, and resources about the Veo Web
Cameras, the website is accessible directly by clicking the
lower right hand corner of the Creative Studio Application. The website is also accessible at the
following URL address: http://www.veo.com/support
Veo Statement of Limited Warranty
Veo warrants the Veo Web Cameras to be free from defects in material and workmanship for a
period of one (1) year from the date of original purchase.
If this product proves to be defective in material or workmanship during the warranty period, Veo
will, at its sole option, repair or replace the product with a similar product. Replacement product or
parts may include remanufactured or refurbished parts or components.
Who the warranty protects:
This warranty is valid for the original consumer purchaser only.
What the warranty does not cover:
1. Any Veo product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
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