Acer Altos 21000 Series User Manual
  1. Manuals
  2. Brands
  3. Acer Manuals
  4. Motherboard
  5. Altos 21000 Series
  6. User manual
Acer Altos 21000 Series User Manual

Acer Altos 21000 Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Altos 21000 Series
User's Guide

Advertisement

Table of Contents
loading

Related Manuals for Acer Altos 21000 Series

Summary of Contents for Acer Altos 21000 Series

  • Page 1 Altos 21000 Series User’s Guide...
  • Page 2 Further, Acer reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revisions or changes. Acer reserves the right to make changes to the products described in this manual at any time and without notice.
  • Page 3 The software is the property of Acer or Acer’s supplier and you do not have and shall not gain any proprietary interest in the software (including any modifications or copies made by or for you) or any related intellectual property rights.

  • Page 4: Important Safety Instructions

    10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total Altos 21000 Series User’s Guide...
  • Page 5 rating of all products plugged into the wall outlet does not exceed 15 amperes. 11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock.
  • Page 6 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SJT, rated 10A 125V minimum, maximum length is 15 feet (4.6 meters). Altos 21000 Series User’s Guide...
  • Page 7 FCC Class A Radio Frequency Interference Statement WARNING! This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 8: Table Of Contents

    1.2.3 Connecting a VGA Monitor ............. 1-5 1.3 System Startup................... 1-6 1.4 Power-on Problems ................... 1-7 1.5 Installing Optional Components .............. 1-8 1.5.1 ESD Precautions................1-9 1.5.2 Pre-installation Instructions............1-9 1.5.3 Post-installation Instructions ............1-10 viii Altos 21000 Series User’s Guide...
  • Page 9 Chapter 2 System Housing 2.1 External and Internal Structure ..............2-2 2.1.1 Front Panel ..................2-2 2.1.2 Rear Panel..................2-5 2.1.3 LCD Display Module ..............2-7 2.1.4 Internal Components..............2-13 2.2 Opening the Housing Panels ..............2-15 2.2.1 Removing the Left and Right Panels........... 2-15 2.2.2 Opening the Front Panel Door.............
  • Page 10 4.2.6 Floppy Drive A ................4-5 4.2.7 Floppy Drive B................4-6 4.2.8 IDE Primary Channel Master ............4-6 4.2.9 IDE Primary Channel Slave ............4-6 4.2.10 Total Memory ................. 4-6 4.2.11 Serial Port 1 ..................4-7 Altos 21000 Series User’s Guide...
  • Page 11 4.2.12 Serial Port 2 ..................4-7 4.2.13 Parallel Port..................4-7 4.2.14 Pointing Device................4-7 4.2.15 Memory Parity Mode ..............4-7 4.2.16 Onboard USB .................. 4-7 4.3 Product Information.................. 4-8 4.3.1 Product Name................. 4-8 4.3.2 System S/N ..................4-8 4.3.3 Main Board ID ................4-9 4.3.4 Main Board S/N ................
  • Page 12 5.1.2 When to Use the SCSISelect Utility..........5-3 5.1.3 Running the SCSISelect Utility ............5-3 5.2 SCSISelect Utility Options ................. 5-4 5.2.1 Configure/View Host Adapter Settings Menu......5-5 5.2.2 SCSI Disk Utilities................. 5-18 5.3 Configuring Multiple SCSI Controllers ..........5-20 Altos 21000 Series User’s Guide...
  • Page 13 5.4 SCSI Troubleshooting Checklist ............. 5-21 5.5 BIOS Startup Messages ................5-22 5.5.1 Device connected, but not ready ..........5-23 5.5.2 Start unit request failed..............5-24 Appendix A Event Tables A.1 LCD Display Panel Event Types ............. A-1 A.2 RDM Events ....................A-2 A.3 POST Error Events ...................

  • Page 14: About This Manual

    This user’s guide consists of an introduction, five chapters, one appendix, and an index. Introduction Gives an overview of the Altos 21000 and its unique features and powerful architecture. It includes a brief introduction of the new generation Intel Pentium II Xeon processor that forms the heart of the Altos 21000 system.
  • Page 15 Chapter 3 System Boards This chapter describes the main board, the memory board, the SCSI backplane board, and the LCD display module. It also describes how to install components on the system board. Chapter 4 BIOS Utility This chapter explains the BIOS parameter functions. It tells how to configure the system by setting the parameters.
  • Page 16 Suggests precautionary measures to avoid potential hardware or software problems. IMPORTANT Reminds you to take specific action relevant to the accomplishment of the procedure at hand. Tells how to accomplish a procedure with minimum steps through little shortcuts. Altos 21000 Series User’s Guide...

  • Page 17: Introduction

    4GB of memory support and multiple 32-bit and 64-bit PCI buses. In addition to meeting the mission-critical and fast system response time requirements of enterprise servers, the Altos 21000 is fault tolerant and capable of preventing faults from occurring.

  • Page 18: System Architecture

    Narrow SCSI channel for backup (i.e., tape drives) or CD-ROM devices. A high-speed 10/100Mbit Ethernet controller and a PCI VGA device are also provided. For more information about the main board see section 3.1. Altos 21000 Series User’s Guide...

  • Page 19: Server Management

    Server Management The system comes with the Advanced Server Manager (ASM) Pro manageability hardware and software that monitors voltage stability, CPU temperature, and cooling fan status, reports ECC memory errors and PCI bus utilization, and increases overall efficiency by helping to minimize system downtime. A complementary feature to ASM Pro is Remote Diagnostic Manager (RDM) that permits system diagnosis from a remote site through a modem when the server operating system stops running.

  • Page 20: Security

    ASM Pro monitoring software. The system BIOS protects the CMOS data and other system software with a power-on password, keyboard password, setup control, disk drive control, and monitor control. Altos 21000 Series User’s Guide...

  • Page 21: Chapter 1 Getting Started

    Chapter 1 Getting Started This chapter tells how to install and set up the system. It gives instructions on how to select a site for the system, prepare the system for use, connect basic peripherals, and start up the system. Preinstallation Requirements 1.1.1 Selecting a Site Before unpacking and installing the system, select a suitable site for the system for...

  • Page 22: 1.1.3 Preparing The System Unit

    Front Wheel Lever Unlock Lock 2. After moving, lock the wheels by pressing the levers down. Be sure to unlock the wheels when you want to move the system again. Altos 21000 Series User’s Guide...

  • Page 23: Basic Connections

    3. Connect the system power cables into the power supply modules on the rear panel. See section 2.5. Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test if the basic system is running properly.

  • Page 24: 1.2.2 Connecting A Mouse

    1.2.2 Connecting a Mouse Altos 21000 Series User’s Guide...

  • Page 25: 1.2.3 Connecting A Vga Monitor

    1.2.3 Connecting a VGA Monitor Chapter 1 - Getting Started...

  • Page 26: System Startup

    Power indicator LED on the front bezel lights up (green) • Power, Num Lock, and Caps Lock LED indicators on the keyboard light up • Power supply power LED located at the back of the system lights up (green) Altos 21000 Series User’s Guide...

  • Page 27: Power-On Problems

    Power-on Problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. The pointing symbol ( * ) indicates a possible cause of the problem. The check mark ( 4 ) tells you how to correct the problem. The external power cable may be loosely connected.

  • Page 28: Installing Optional Components

    Be sure to unplug the power cord before you install or remove the RDM module. Refer to the RDM User’s Guide. Altos 21000 Series User’s Guide...

  • Page 29: 1.5.1 Esd Precautions

    1.5.1 ESD Precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, and other components. Always observe the following precautions before you install a system component. 1. Do not remove a component from its protective packaging until you are ready to install it.
  • Page 30 1-10 Altos 21000 Series User’s Guide...

  • Page 31: 1.5.3 Post-Installation Instructions

    1.5.3 Post-installation Instructions Observe the following procedures after installing a system component: 1. Check that the components are installed according to the instructions in their respective sections. 2. Make sure you have set all the required jumpers. See section 3.1.2 for the correct system board jumper settings.

  • Page 32: Chapter 2 System Housing

    The system housing is a heavy-duty steel chassis in a twin-tower design. The spacious housing boasts high expansion capability and flexible configuration. It can be converted to fit into a rackmount cabinet by using the Altos 21000 Rack Installation Kit. For more information about this kit, please refer to your dealer.

  • Page 33: External And Internal Structure

    LED indicators, and LCD display screen. The right part contains the hot-swappable SCSI hard disk drive bays with 8 drive trays for SCSI drives. One pair of system keys is inside the front panel door. 2-2 Altos 21000 Series User’s Guide...
  • Page 34 Chapter 2 - System Housing...
  • Page 35 Lights up (green) when the HDD is connected Status and powered up. SCSI HDD Busy Lights up when the HDD is currently being accessed. SCSI HDD Failure Lights up (orange) when the HDD installed on the backplane board is bad. 2-4 Altos 21000 Series User’s Guide...

  • Page 36: Rear Panel

    2.1.2 Rear Panel The rear panel includes the system fan, the connectors for the keyboard, mouse, VGA monitor, printer, and serial devices, the slot openings for expansion boards, and the power supply. Item Description PS/2 keyboard port Connects to PS/2 keyboards. Video port Connects to VGA monitors.
  • Page 37 The power supply has two cooling fans. If both fans fail to operate, the power supply module will shut down. The LED indicators of the power supply module will be turned off. If the fans are functioning properly and the power supply fails, the fans will keep operating. 2-6 Altos 21000 Series User’s Guide...

  • Page 38: Lcd Display Module

    2.1.3 LCD Display Module The LCD display is an 8-line by 16-character screen that indicates the boot status as well as any BIOS checkpoint errors encountered upon system initialization. Normally, the system BIOS and the micro-controller firmware send the LCD display messages that appear on the screen.
  • Page 39 This item displays the voltage reading of the CPU, L2 cache, and others. It will only display the number of available CPU inside the system. Whenever the voltage exceeds the required threshold, an error message will be displayed and logged into the Event Log for later viewing. 2-8 Altos 21000 Series User’s Guide...
  • Page 40 HFAN1: OK HFAN2: OK HFAN3: OK HFAN4: OK HFAN5: OK HFAN6: OK <Enter> Back This item displays the hot-swap redundant fan condition. It will only display the number of available hot-swap redundant fans installed in the system. If any of the fans stop working, an error message will be displayed and logged into the Event Log for later viewing.
  • Page 41 Each event is displayed one by one. To display other events, press the Select button (left button) to choose down or up and then press the Enter button (right button) to view other events. Choose Back to go back to the main menu. 2-10 Altos 21000 Series User’s Guide...
  • Page 42 The system housing can be configured as a standalone tower housing or a rackmounted housing (please refer to the Rack Installation Guide that comes with the Altos 21000 Rack Installation Kit for more information on rack installation). With each configuration, the LCD display screen is placed differently. For more information about the rackmount installation and configuration, please refer to its user’s guide.
  • Page 43 There is a connector at the back of the LCD display. 3. Disconnect the LCD connector. 4. Connect the LCD connector at the back of the new LCD display screen. 5. Attach the LCD display screen to the housing. 2-12 Altos 21000 Series User’s Guide...

  • Page 44: Internal Components

    2.1.4 Internal Components The housing is symmetrically divided into the left and right panels. The system’s internal components are accessible through these panels. Left Panel The main part of the left panel houses the system board, memory board, and expansion boards. At the rear of the left panel are the keyboard, mouse, video, parallel, and serial ports, and the slot openings for installation of ISA and PCI expansion boards.
  • Page 45 SCSI drive trays. The following diagram shows the right panel with the right panel door removed. Power Supply Module Bays Power Supply Backplane Board (Inside) SCSI Backplane Board (Inside) SCSI Drive Tray Bays 2-14 Altos 21000 Series User’s Guide...

  • Page 46: Opening The Housing Panels

    Opening the Housing Panels Before opening the system housing, refer to section 1.5 for important precautions and instructions. The system housing has one front door and two side panels. Always observe the following ESD (electrostatic discharge) precautions before installing any system component: 1.
  • Page 47 3. Remove the screws of the left or right panel. Set the screws aside. You will need them when reinstalling the panels. 4. Pull the panel out and detach it. Right Panel Left Panel 2-16 Altos 21000 Series User’s Guide...

  • Page 48: Opening The Front Panel Door

    2.2.2 Opening the Front Panel Door A security lock secures the front door to protect against unauthorized access. To open the front door: 1. Insert the key into the lock and turn it clockwise until it points to the unlocked padlock icon. 2.
  • Page 49 1. Unlock the door with the key (if necessary). 2. Open the door to a 45° angle (or more). 3. Lift it up a little, then pull the front panel door away from the housing. 2-18 Altos 21000 Series User’s Guide...

  • Page 50: Installing And Removing Storage Devices

    Installing and Removing Storage Devices The housing supports one 3.5-inch and four 5.25-inch internal storage devices. The empty drive bays on the upper front panel allows you to install additional drives such as a CD-ROM drive, tape drive or another hard disk drive. Your system comes with a CD-ROM drive 3.5-inch diskette...
  • Page 51 2. Attach the drive guide to the external device as shown below. 3. Secure the drive with four screws. 2-20 Altos 21000 Series User’s Guide...
  • Page 52 4. Insert the drive into the bay. Chapter 2 - System Housing 2-21...
  • Page 53 5. Secure the drive with a screw. The screw hole is located on the side of the housing. 6. Connect the power cable and signal cable to the external device. 7. Close the left panel. 2-22 Altos 21000 Series User’s Guide...

  • Page 54: Installing And Removing A 5.25-Inch Storage Device

    To remove a 3.5-inch storage device: 1. Open the front panel door and remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Disconnect the power and signal cables. 3. Detach the external device by removing the screw located on the side and then gently pulling the device out.
  • Page 55 2. Remove two screws to detach the metal cover. 3. Attach the drive guides on the sides of the external device as shown below. 2-24 Altos 21000 Series User’s Guide...
  • Page 56 4. Insert the drive into the bay. Chapter 2 - System Housing 2-25...
  • Page 57 2. Disconnect the power and data cables. 3. Detach the external device by removing the screws and gently pulling the device out. 4. Remove four screws to detach the drive from the drive guide. 2-26 Altos 21000 Series User’s Guide...

  • Page 58: Installing A Hot-Swappable Scsi Drive

    Installing a Hot-swappable SCSI Drive Remove all jumper connectors on the SCSI drive before installing it into the system. The backplane will then automatically set the SCSI ID. Refer to section 3.3 for more information about the SCSI backplane board. The system supports up to eight hot-swappable drive trays.
  • Page 59 3. Secure the hard disk drive with four screws. 4. Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. 5. Push the lever back until it clicks into place. 2-28 Altos 21000 Series User’s Guide...

  • Page 60: Installing And Removing A Hot-Swappable Redundant Power Supply Module

    The power supply subsystem should supply a minimum 860W (2 power supply modules) DC power to the whole system. An additional power supply module can also be added for fail-safe redundancy. Some configurations of the Altos 21000 system have two power supply modules while others have three power supply modules.
  • Page 61 To install a power supply module: 1. Insert the power supply into the housing. Make sure that the power supply is properly inserted, as shown above. 2-30 Altos 21000 Series User’s Guide...
  • Page 62 2. Secure the power supply with the screw knobs on both sides. 3. Connect a power cable to the power. Plug it into an electrical socket. The green LED on the back of the power supply lights up when the power supply is functioning properly.
  • Page 63 2. Unscrew the screw knobs and carefully pull out the power supply until it detaches from the housing. Make sure the power supply subsystem is supplying a minimum of 860W (2 power supply modules) to the system. 2-32 Altos 21000 Series User’s Guide...

  • Page 64: Installing And Removing A Hot-Swappable Redundant Housing Fan

    Installing and Removing a Hot-swappable Redundant Housing Fan Four housing fans are distributed inside the housing to cool the system. They are hot-swappable and redundant. You can simply take one out and put a new one in if a fan fails to operate. You don’t even have to shut down the system. To change a rear hot-swap housing fan: 1.
  • Page 65 2. Push the clip down and pull the housing fan out. Clip 3. Slide in a new housing fan. The power indicator lights up. 4. Close the housing fan cage and turn the screw knob clockwise to lock it. 2-34 Altos 21000 Series User’s Guide...
  • Page 66 To change a front hot-swap housing fan: 1. Remove the left panel. See section 2.2 for more information on opening the housing panels. 2. Push the clip down and pull the housing fan out. Clip 3. Insert a new housing fan. 4.

  • Page 67: Installing An Expansion Board

    2. Remove the bracket cover opposite an empty PCI slot. Save the screw for later use. 3. Align the board with the slot. 4. Insert the board into the slot until it completely fits in. 2-36 Altos 21000 Series User’s Guide...
  • Page 68 5. Secure the board with a screw. 6. Follow the same steps when installing an ISA board. Just make sure that you remove the bracket cover opposite an ISA slot. Chapter 2 - System Housing 2-37...

  • Page 69: Removing And Installing The Thermal Air Guide

    Follow these steps to remove the thermal air guide: 1. Unplug all power cables from the wall socket. 2. Open the left panel door. Refer to section 2.2 for instructions on opening the left panel door. 2-38 Altos 21000 Series User’s Guide...
  • Page 70 3. Remove the two screws that secure the air guide to the housing. Save the screws. 4. Carefully remove the air guide from the housing and set it aside. Chapter 2 - System Housing 2-39...

  • Page 71: Reinstalling The Thermal Air Guide

    Follow these steps to replace the thermal air guide back into the housing: 1. Position the air guide in its place as shown below. 2. Make sure that the air guide fits properly in place. 2-40 Altos 21000 Series User’s Guide...
  • Page 72 3. Secure the air guide with two screws. 4. Reattach the left panel door. Chapter 2 - System Housing 2-41...

  • Page 73: Cable Connections

    The figure below illustrates the power cables that connect to the system board, power backplane board, and the SCSI backplane board. SCSI Backplane CN10 Board Power Backplane Board Bottom CN12 CN11 CN13 CN15 CN22 Bottom CN28 Front Panel LCD CN16 CN50 System Board 2-42 Altos 21000 Series User’s Guide...
  • Page 74 System Board Connector SCSI Connector Description CN28 Power Supply Status Connector CN48 CN12 Channel A and B Connector CN50 CN10 I2C Status Connector Power Cable List 1. System Board and SCSI Backplane Board Power Connection Cable # System Board SCSI Power Backplane Backplane Board...
  • Page 75 5. Floppy Disk Drive, IDE Devices, and SCSI Device Connectors Cable # System Board Devices CN39 Floppy Disk Drive CN42 IDE Devices CN41 50-pin SCSI Devices 6. LVD SCSI Channel A and B Connector Cable # System Board SCSI Backplane Board CN48 CN12 2-44 Altos 21000 Series User’s Guide...

  • Page 76: Combining The Backplane Board

    To combine the two channels of the Altos 21000 backplane board: 1. Make sure that the long cable with three connectors is connected to channel A in the shipped configuration of Altos 21000. The middle connector should be connected to the onboard SCSI Controller Channel A.

  • Page 77: Splitting The Backplane Board (Default Configuration)

    Connect channel B (CN47) on the Main board to CN13 on the backplane board. See the example below. SCSI Channel A SCSI Channel B Be sure the termination option in the Adaptec BIOS SCSISelect Configuration Utility is Enabled (default). 2-46 Altos 21000 Series User’s Guide...
  • Page 78 Chapter 2 - System Housing 2-47...

  • Page 79: Chapter 3 System Boards

    Chapter 3 System Boards The system boards consist of the main board, the memory board, the SCSI backplane board, and the LCD display module. This chapter discusses the system boards in detail. Main Board The main board has the following major components: •...
  • Page 80 One 10/100 Ethernet LAN chip on board • External ports • PS/2 keyboard and mouse ports • Two buffered high-speed serial ports • One SPP/ECP/EPP high-speed parallel port • Two USB ports • VGA port • Front panel LCD/LED interface Altos 21000 Series User’s Guide...

  • Page 81: Layout

    3.1.1 Layout PS/2 Keyboard port Wide SCSI interface channel A PS/2 Mouse port Narrow SCSI interface Video port IDE connector Parallel port FDD connector USB ports Buzzer LAN port PIIX4e (PCI to ISA Bridge) chipset Serial port 2 Memory board slot LAN controller chipset Memory and I/O Controller (MIOC) Serial port 1...

  • Page 82: Jumpers And Connectors

    3.1.2 Jumpers and Connectors The figure below shows the jumper and connector locations on the system board. In this figure, the blackened pin of a jumper or connector represents pin 1. Altos 21000 Series User’s Guide...

  • Page 83: Jumper Settings

    Jumper Settings Jumper Setting Function BIOS Logo Acer None Password Security Check password Bypass password Housing Door Open Alarm Use onboard LM80 controller JP19 5-6 & 2-3 Reserved 4-5 & 1-2 Auto VGA selection JP20 Disable on board VGA Default...
  • Page 84 Power button connector CN41 Narrow SCSI connector CN42 IDE connector CN43 Graphics controller feature connector CN44 HDD activity indication from Add-on card CN45 Housing Fan connector 1 CN46 Wake-on-LAN connector (reserved) CN47 Wide SCSI connector channel B Altos 21000 Series User’s Guide...
  • Page 85 Connector Function CN48 Wide SCSI connector channel A CN49 Serial port 1 (bottom) and Serial port 2 (top) CN50 Backplane board connector (connects to CN10 on Backplane board) CPU 1 fan connector JP10 CPU 2 fan connector JP12 CPU 3 fan connector JP13 CPU 4 fan connector JP14...

  • Page 86: Installing And Removing An Intel Pentium Ii Xeon Processor

    2. Remove the left panel of the housing. See section 2.2 for more information on opening the housing panels. 3. If there is an existing termination board installed in the CPU slot, remove it. Refer to section 3.1.4 for information about removing a termination board. Altos 21000 Series User’s Guide...
  • Page 87 4. Insert the Pentium II Xeon processor into an empty Slot 2 socket. 5. Carefully press the Pentium II Xeon processor down until it is properly inserted. 6. Connect the CPU fan and the thermal cables. See section 3.1.2. Chapter 3 - System Boards...
  • Page 88 Refer to the VRM table (section 3.1.5) for information about installing VRMs. A VRM LED with green light indicates that a VRM has to be installed in its socket. 3-10 Altos 21000 Series User’s Guide...

  • Page 89: Installing And Removing The Termination Board

    3.1.4 Installing and Removing the Termination Board When you are not using all the Slot 2 sockets, you must install a termination board into each empty slot. Installing a Termination Board Follow these steps to install the termination board: 1. Position the termination board over the empty slot. 2.
  • Page 90 First, match the O on the cover with the O on the retention mechanism, then hook them together, and finally, insert the OO side into the retention mechanism and make sure they are clipped. 3-12 Altos 21000 Series User’s Guide...
  • Page 91 Removing an Intel Pentium II Xeon Processor Follow these steps to remove a Pentium II Xeon processor: 1. Unclip the retention mechanism cover. 2. Flip up both of the plastic tabs of the Pentium II Xeon processor. This procedure detaches the processor from the socket. 3.

  • Page 92: Installing And Removing A Vrm (Voltage Regulator Module)

    Please see the following table for proper VRM installation. CPU Installed Required VRM Sockets 1, 2 1, 2 1, 2, 3 1, 2, 3 1, 2, 3, 4, 5 1, 2, 3, 4 1, 2, 3, 4, 5, 6 3-14 Altos 21000 Series User’s Guide...
  • Page 93 To install a VRM: 1. Find an empty VRM socket and flip the lever back. 2. Carefully insert a VRM into the socket. This process will automatically lock the VRM in place. To remove a VRM: 1. Push both the locking mechanisms down. 2.

  • Page 94: Memory Board

    A bank is made up of 4 sequential DIMM slots. • Each bank must be fully populated with the same size, type, speed, and vendor. • The memory can have different sizes, but speed and type must be the same. 3-16 Altos 21000 Series User’s Guide...
  • Page 95 The table below shows some of the possible memory configurations. Bank 1 Bank 2 Bank 3 Bank 4 Total Memory 64MB*4 256MB 64MB*4 64MB*4 512MB 64MB*4 64MB*4 64MB*4 768MB 64MB*4 64MB*4 64MB*4 64MB*4 1024MB 64MB*4 64MB*4 128MB*4 1024MB 64MB*4 64MB*4 128MB*4 128MB*4 1536MB 128MB*4...

  • Page 96: Installing The Memory Board

    2. Insert the board into the slot until it fits into place. 3. Insert one end of the metal bracket into the hole located at the back of the housing. 4. Align the clamp rail with the board edge. 3-18 Altos 21000 Series User’s Guide...
  • Page 97 5. Secure the metal bracket with a screw as shown. Be sure to install the metal bracket properly. It protects the memory board and keeps it in place Chapter 3 - System Boards 3-19...

  • Page 98: Installing And Removing A Dimm

    To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket. 3-20 Altos 21000 Series User’s Guide...

  • Page 99: Scsi Backplane Board

    SCSI Backplane Board The SCSI backplane board provides a convenient interface between the SCSI drives and the system board. It includes eight SCSI drive slots to accommodate the drive trays and two SCSI channels to connect to the system board or SCSI controller board.

  • Page 100: Layout

    CN12: SCSI LED Boards Channel A CN1-CN4: Channel A SCSI Drive Connectors 1 to CN9: Power Connector CN11: Combined LED Connector CN5-CN8: Channel B SCSI Drive Connectors 5 to 8 CN13: SCSI Channel B 3-22 Altos 21000 Series User’s Guide...

  • Page 101: Hard Disk Id Switch Settings

    3.3.3 Hard Disk ID Switch Settings The backplane board comes with eight ID switches that allow you to define up to 16 hard disk IDs. The illustration below shows the switch settings with the corresponding hard disk IDs. Chapter 3 - System Boards 3-23...

  • Page 102: Backplane Configuration

    In a combined backplane configuration, Channel A supports the hard drives in bays 1 to 8. Please refer to section 2.9.1 for information about combining the two channels of the backplane. Channel B can be connected to the external connector cable attached to the system. 3-24 Altos 21000 Series User’s Guide...

  • Page 103: Lcd Display Module

    When connecting legacy 50-pin SCSI devices on the mainboard 50-pin SCSI connector (CN41), be sure the IDs do not conflict with the SCSI IDS of the drives located on channel A SCSI drive connectors 1 to 4. LCD Display Module The system includes a front panel module that serves as an interface to the internal system components and relays external messages through the LCD display screen.

  • Page 104: Front Panel Connectors

    Front Panel Connectors The figures on this page and the following two pages show the pin orientation of the front-panel connectors. Power Switch, Hard Drive Disk, and Power LED Connectors 3-26 Altos 21000 Series User’s Guide...
  • Page 105 Backplane, Fan, RDM, and Door Housing Connectors Chapter 3 - System Boards 3-27...
  • Page 106 Fan Connectors 3-28 Altos 21000 Series User’s Guide...

  • Page 107: Chapter 4 Bios Utility

    Chapter 4 BIOS Utility The BIOS Utility allows you to view your system’s configuration settings. Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message.

  • Page 108: Entering Setup

    Load Default Settings Abort Settings Change ↵ ↑↓←→ = Move highlight bar, = Select, Esc = Exit The parameters on the screens show default values. These values may not be the same as those in your system. Altos 21000 Series User’s Guide...

  • Page 109: System Information

    System Information The following screen appears if you select System Information from the main menu: System Information Page 1/2 Processor ......Pentium II Xeon™ Processor Speed ....450 MHz Bus Frequency ....100 MHz L1 Cache .......32 KB, Enabled L2 Cache .......1024 KB, Enabled Floppy Drive A ....1.44 MB, 3.5-inch Floppy Drive B ....None IDE Primary Channel Master ..CD-ROM...

  • Page 110: Processor

    BIOS Utility main menu to change the settings. 4.2.1 Processor The Processor parameter specifies the type of processor currently installed in your system. The system is designed to support the Intel Pentium II Xeon processor. Altos 21000 Series User’s Guide...

  • Page 111: Processor Speed

    1024KB Enabled. 4.2.6 Floppy Drive A This parameter specifies the type of drive designated as Floppy Drive A. The default setting is 1.44 MB, 3.5-inch. ∗ Pending Intel future releases and Acer internal engineering qualification. Chapter 4 - BIOS Utility 4-5...

  • Page 112: Floppy Drive B

    1st Bank/2nd Bank/3rd Bank/4th Bank These parameters indicate the type of memory installed in the system. default setting for the first bank is EDO, and for the second, third, and fourth banks the default setting is None. Altos 21000 Series User’s Guide...

  • Page 113: Serial Port 1

    4.2.11 Serial Port 1 This parameter indicates the serial port 1 address and IRQ setting. The default setting is 3F8h, IRQ 4. 4.2.12 Serial Port 2 This parameter indicates the serial port 2 address and IRQ setting. The default setting is 2F8h, IRQ3. 4.2.13 Parallel Port This parameter indicates the parallel port address and IRQ setting.

  • Page 114: Product Information

    System BIOS ID ......xxx.xx xxx-xx BIOS Release Date ..... xx/xx/xx = Back to Main Menu 4.3.1 Product Name This parameter specifies the official name of the system. 4.3.2 System S/N This parameter specifies the system’s serial number. Altos 21000 Series User’s Guide...

  • Page 115: Main Board Id

    4.3.3 Main Board ID This parameter specifies the system board’s identification number. The default setting is X5. 4.3.4 Main Board S/N This parameter specifies the system board’s serial number. 4.3.5 System BIOS Version This parameter specifies the version of the BIOS utility. 4.3.6 System BIOS ID This parameter specifies the identification number of the BIOS utility.

  • Page 116: Disk Drives

    → ← = Change Setting, F1 = Help The triangle mark that precedes an item within a menu indicates that there is a detailed menu for that particular item. Select the item to display the menu. Altos 21000 Series User’s Guide...
  • Page 117 From the Disk Drives screen, select the IDE Primary Channel Master or IDE Primary Channel Slave items to display their respective menus. Selecting the IDE Primary Channel Master item displays the following menu: IDE Primary Channel Master Page 1/1 Type ........[Auto] Cylinder ......

  • Page 118: Floppy Drives

    [1.2 MB, 5.25-inch] • [720 KB, 3.5-inch] • [1.44 MB, 3.5-inch] • [2.88 MB, 3.5-inch] Follow the same procedure to configure floppy drive B. Choose None if you do not have a second floppy drive. Altos 21000 Series User’s Guide...

  • Page 119: Ide Drives

    4.4.2 IDE Drives There are two IDE drive option items under the Disk Drives menu. Select the IDE Primary Channel Master item if you want to configure an IDE device set as master. Select the IDE Primary Channel Slave item if you want to configure an IDE device set as slave.
  • Page 120 When set to Auto, the BIOS utility automatically detects if the installed hard disk supports the function. If supported, it allows you to use a hard disk with a capacity of more than 504 MB. The default setting is Auto. Altos 21000 Series User’s Guide...
  • Page 121 Hard Disk 32-bit Access Enabling this parameter improves system performance by allowing the use of the 32-bit hard disk access. The default setting is Enabled. CD-ROM Drive DMA Mode This parameter allows you to enable or disable the CD-ROM drive DMA mode. Set this parameter to Enabled to enable the DMA mode for the CD-ROM drive.

  • Page 122: Power Management

    Disabled. IDE Hard Disk Standby Timer This parameter allows the hard disk to enter standby mode after inactivity of 1 to 15 minutes, depending on your setting. When you access the hard disk again, Altos 21000 Series User’s Guide...

  • Page 123: Acpi Bios

    allow 3 to 5 seconds (depending on the hard disk) for the disk to return to normal speed. Set this parameter to Off if your hard disk does not support this function. System Sleep Timer This parameter sets the system to the lowest power-saving mode. automatically enters into the sleep or the suspend mode after a specified period of inactivity.

  • Page 124: Startup Configuration

    ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help 4.6.1 Fast POST Mode This parameter allows the system to boot faster by skipping some POST routines. The default setting is Disabled Altos 21000 Series User’s Guide...

  • Page 125: Silent Boot

    4.6.2 Silent Boot This parameter enables or disables the Silent Boot function. When set to Enabled, BIOS is in graphical mode and displays only an identification logo during POST and while booting. After which the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95).

  • Page 126: System Boot Drive

    If a CD is present, the system boots from the CD-ROM; otherwise, it boots from the drive specified in the System Boot Drive parameter. When set to Disabled, the system boots from the drive specified in the System Boot Drive parameter. The default setting is Enabled Altos 21000 Series User’s Guide...

  • Page 127: Single Processor Mp Table

    4.6.8 Single Processor MP Table Enabling this parameter allows BIOS to create a multiprocessor (MP) table for Windows NT use. In a single-processor system running Windows NT, you may disable this parameter to enhance system performance. If you install another CPU for a dual (or multiprocessor) system, enable this parameter and then reinstall Windows NT.

  • Page 128: Advanced Configuration

    The following screen shows the Advanced Configuration parameters. Advanced Configuration Onboard Devices Configuration PnP/PCI System Configuration Memory/Cache Configuration Non-PnP ISA Device Configuration System Event Configuration ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Altos 21000 Series User’s Guide...

  • Page 129: Onboard Devices Configuration

    4.7.1 Onboard Devices Configuration The Onboard Devices Configuration allows you to configure the onboard communication ports and the onboard devices. Selecting this option from the Advanced Configuration menu displays the following screen: Onboard Devices Configuration Page 1/2 Serial Port 1 .......[Enabled] Base Address .....[3F8h] IRQ ......[4] Serial Port 2 .......[Enabled ]...

  • Page 130: Serial Port 1

    Enabled. Base Address This function lets you set a logical base address for serial port 1. The options are: • 3F8h • 2F8h • 3E8h • 2E8h The default setting is 3F8h. Altos 21000 Series User’s Guide...

  • Page 131: Serial Port 2

    This function lets you assign an interrupt for serial port 1. The options are IRQ and 4. The default setting is 4. Serial Port 2 This parameter allows you to enable or disable the serial port 2. The Base Address and IRQ items are configurable only if this parameter is enabled.
  • Page 132 Check the parallel port address on the add- on card and change the address to one that does not conflict. Altos 21000 Series User’s Guide...
  • Page 133 ECP DMA Channel This item becomes active only if you select Extended Capabilities Port (ECP) as the operation mode. It allows you to assign DMA channel 1 or DMA channel 3 for the ECP parallel port function. Altos 21000 Series User’s Guide...
  • Page 134 Onboard Floppy Disk Controller This parameter lets you enable or disable the onboard floppy disk controller. The default setting is Enabled. Onboard IDE Primary Channel This parameter lets you enable or disable the primary IDE channel. When enabled, it allows you access the devices connected to the primary channel. When disabled, it deactivates the connected devices.
  • Page 135 It was designed for hybrid devices based on analog semiconductor technologies and with limited digital capabilities. Enabling this feature will reserve IRQ9 for SMBUS use. The default setting is Disabled. Altos 21000 Series User’s Guide...

  • Page 136: Pnp/Pci System Configuration

    4.7.2 PnP/PCI System Configuration The PnP/PCI System Configuration allows you to specify the settings for your PCI devices. Selecting this option displays the following screens: PnP/PCI System Configuration Page 1/2 PCI IRQ Setting ... [ Auto INTA INTB INTC INTD PCI Slot 1 ....

  • Page 137: Pci Irq Setting

    IRQ12, IRQ14, or IRQ15 to the slots. To avoid conflicts, make sure that the interrupt you assign to the various PCI slots is not used by another device. Press to move between fields. Press to select options. Altos 21000 Series User’s Guide...

  • Page 138: Pci Irq Sharing

    Onboard LAN This item allows you to manually assign the interrupt for the onboard LAN when the PCI IRQ Setting parameter is set to Manual. This parameter is grayed and not user-configurable when the PCI IRQ Setting is set to Auto. Onboard SCSI This item allows you to manually assign the interrupt for the onboard SCSI when the PCI IRQ Setting parameter is set to Manual.

  • Page 139: Vga Palette Snoop

    ISA cards. This clears all resource assignments and allows BIOS to reassign resources to all installed PnP devices the next time the system boots. After clearing the resource data, the parameter resets to No. The default setting is No. Altos 21000 Series User’s Guide...

  • Page 140: Memory/Cache Configuration

    4.7.3 Memory/Cache Configuration The Memory/Cache Configuration allows you to specify the appropriate settings for your system memory. Selecting the option displays the following screen: Memory/Cache Configuration Page 1/1 CPU Cache ......[Enabled ] System BIOS Cacheable ....[Enabled ] Video BIOS Cacheable ....[Enabled ] Memory at 15MB-16MB Reserved for ..[ System Memory Parity Mode ....[...
  • Page 141 (ECC) function. ECC automatically corrects any single-bit errors detected. For multiple-bit errors detected, ECC only issues an NMI to signal the operating system of the multiple-bit error detection. Setting to Disabled deactivates the function. The default setting is ECC. Altos 21000 Series User’s Guide...

  • Page 142: Non-Pnp Isa Device Configuration

    4.7.4 Non-PnP ISA Device Configuration The Non-PnP ISA Device Configuration allows you to specify the appropriate settings for. Selecting the option displays the following screen: System Resources Used by Non-PnP ISA Card Page 1/4 IRQ 0 ----- [---] ....IRQ 7 ----- [---] IRQ 1 ----- [---] ....IRQ 8 ----- [---]...

  • Page 143: Altos 21000 Series User's Guide

    1C0h – 1CFh ---- [No ] 2A0h – 2AFh ---- [No ] 1D0h – 1DFh ---- [No ] 2B0h – 2BFh ---- [No ] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Altos 21000 Series User’s Guide...
  • Page 144 System Resources Used by Non-PnP ISA Card Page 4/4 I/O Region 2C0h – 2CFh ---- [No ] 3A0h – 3AFh ---- [No ] 2D0h – 2DFh ---- [No ] 2E0h – 2EFh ---- [No ] 2F0h – 2FFh ---- [No ] 300h –...

  • Page 145: System Event Configuration

    Event Log BIOS Version This parameter specifies the version of the Event Log BIOS. Total Event Log Number The number of events currently located in the event log area. The default setting is 1. Altos 21000 Series User’s Guide...

  • Page 146: Clear Event Log

    Remain of Event Log Area The percentage of space that is still available for logging system events. The default is 99%. Event Logging This parameter allows you to enable or disable the event logging function of your system. The default setting is Enabled Clear Event Log Clears the event log whenever the event log area is full.
  • Page 147 CPU Fatal Temperature ....... [ 72] °C System Temperature ......[ 49] °C System Voltage ......[ 10] % LCD Temperature ......[ 40] °C ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Altos 21000 Series User’s Guide...
  • Page 148 Critical Event Process Stop POST After CPU or Memory Reduction BIOS checks the bad CPUs and memory modules during POST. When this parameter is Enabled, BIOS will stop POST operation whenever it finds a bad CPU or memory. Otherwise, if Disabled the system will continue running. The default setting is Disabled.

  • Page 149: System Security Setup

    Hard Disk Drive ..[ Normal Setup Password .... [ None Power On Password ..[ None Operation Mode ..[ Normal ] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Altos 21000 Series User’s Guide...

  • Page 150: Disk Drive Control

    4.8.1 Disk Drive Control The disk drive control features allow you to control the floppy drive or the hard disk drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives are operational. Setting Description Floppy Drive...

  • Page 151: Setup Password

    4. Type a password. The password may consist of up to seven characters. Be very careful when typing your password because the characters do not appear on the screen. 5. Press . A prompt asks you to retype the password to verify your first entry. Altos 21000 Series User’s Guide...
  • Page 152 6. Retype the password then press After setting the password, the system automatically sets the Setup Password parameter to Present. 7. Press to exit the System Security screen and return to the main menu. 8. Press to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data.

  • Page 153: Bypassing The Setup Password

    3. Turn on the system and enter the BIOS utility. This time, the system does not require you to type in a password. You can either change the existing Setup password or remove it by selecting None. Refer to the previous section for the procedure. Altos 21000 Series User’s Guide...

  • Page 154: Power-On Password

    4.8.3 Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter.

  • Page 155: Date And Time

    The following screen appears if you select Date and Time from the main menu: Date and Time Page 1/1 Date ......[xxx xx xx, 199x] Time ......[xx:xx:xx] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Altos 21000 Series User’s Guide...

  • Page 156: Date

    4.9.1 Date Highlight the items in the Date parameter and press to set the date following the weekday-month-day-year format. Valid values for weekday, month, day, and year are: • Weekday Sun, Mon, Tue, Wed, Thu, Fri, Sat • Month • •...

  • Page 157: 4.10 Remote Diagnostic Configuration

    Telephone Type ......[ Tone ] Detect Tone .......[Enabled] Remote Console Phone No....[----] Dial Out Retry Times ....[ 2 ] Modem Initial Command....[----] ↑↓ = Move Highlight Bar, → ← = Change Setting, F1 = Help Altos 21000 Series User’s Guide...
  • Page 158 The following is the second of two Remote Diagnostic Configuration screens in the BIOS utility. It shows the remote diagnostic parameters with their default settings: Remote Diagnostic Configuration Page 2/2 RDM Daughter Board Version .....R01-A7 RDM Work Mode ......[Disabled] Waiting Mode Password ....[---] System Critical Paging No.

  • Page 159: 4.11 Load Setup Default Settings

    Do you want to abort settings change? [Yes] [No] Select Yes to disregard your changes and reload your previous settings. After reload, the main menu appears on screen. Select No to ignore the message and return to the BIOS utility. Altos 21000 Series User’s Guide...

  • Page 160: Chapter 5 Scsiselect Configuration Utility

    Some settings apply globally to the SCSI controller and all SCSI devices on the bus; other settings apply individually to each device on the bus. The Altos 21000 Series system is equipped with a dual SCSI channel controller that enhances your system's performance and flexibility.

  • Page 161: Default Settings For Scsi Controller And All Devices

    Initiate Wide Negotiation Maximum Sync Transfer Rate 80 MBytes/sec. Enable Disconnection Send Start Unit Command Initiate Wide Negotiation Settings are valid only if host adapter BIOS is enabled. Do not change this setting from the default. Altos 21000 Series User's Guide...

  • Page 162: When To Use The Scsiselect Utility

    5.1.2 When to Use the SCSISelect Utility Use the SCSISelect utility if you need to • Change any of the default values listed in the settings table • Check and/or change SCSI device settings that may conflict with those of other devices (e.g., SCSI ID) •...

  • Page 163: Scsiselect Utility Options

    Use the ↑ and ↓ keys and the Enter key to make selections in the SCSISelect utility. Press Esc at any time to return to the previous menu. You can press F5 to toggle the display between color and monochrome modes. (This feature may not work on all monitors.) Altos 21000 Series User's Guide...

  • Page 164: Configure/View Host Adapter Settings Menu

    5.2.1 Configure/View Host Adapter Settings Menu When you select the Configure/View Host Adapter Settings option from the screen shown below, the Configure/View Host Adapter Settings menu (shown on the next page) appears. Adaptec AIC-7896 SCSISelect (TM) Utility AIC-7896 at Bus:Device 01:06h Would you like to configure the host adapter, or run the SCSI disk utilities? Select the option and press <Enter>.

  • Page 165: Configure/View Host Adapter Settings Screen (2 Of 2)

    Press Esc at any time to return to the previous menu. Press F6 to reset all settings to the SCSI controller defaults. SCSI controller default settings are marked with an asterisk (*) throughout the selection submenus. Altos 21000 Series User's Guide...

  • Page 166: Host Adapter Scsi Id Selection Screen For Aic-7896

    Host Adapter SCSI ID This option allows you to change the host controller SCSI ID. The figure below shows the available IDs for use with the AIC-7896. The default setting is SCSI ID 7. (We recommend that you not change this setting.) Some operating system software will not run unless the SCSI controller ID is set at ID 7.

  • Page 167: Scsi Parity Checking Selection

    SCSI Parity Checking if any attached SCSI devices do not support SCSI parity. (Most currently available SCSI devices do support SCSI parity.) Use the cursor (↑ ↓) and Enter keys to make selections. Press Esc at any time to return to the previous menu. Altos 21000 Series User's Guide...

  • Page 168: Host Adapter Scsi Termination Selection For Aic-7896

    Host Adapter SCSI Termination This option allows you to configure host controller SCSI termination. following figure shows the choices available if you have an AIC-7896. Adaptec AIC-7896 SCSISelect (TM) Utility AIC-7896 at Bus:Device 01:06h Configuration SCSI Bus Interface Definitions Host Adapter SCSI ID........ 7 SCSI Parity Checking ........

  • Page 169: Boot Device Options Screen

    The AIC-7896 supports up to eight logical units. This option allows you to identify the Logical Unit Number (LUN) to use during bootup. The default is 0. The setting is valid only if BIOS Multiple LUN Support is enabled. Altos 21000 Series User's Guide...

  • Page 170: Scsi Device Configuration Screen For Aic-7896

    SCSI Device Configuration This option allows you to configure certain parameters of each SCSI device on the SCSI bus. A screen similar to the figure below appears. The screen shows a column of information for each SCSI ID, even if some SCSI IDs are not assigned to a device.
  • Page 171 Fast or Ultra SCSI data transfer rates (20.0, 10.0, 8.0, and 6.7). This may cause your computer to operate erratically or hang at the higher transfer rates. Refer to the device’s documentation and set the transfer rate Altos 21000 Series User's Guide...
  • Page 172 accordingly. • Initiate Wide Negotiation – The setting for this option determines whether the channel initiates negotiation with the SCSI device for Wide SCSI data transfers. When set to Yes for a SCSI device, the channel initiates Wide negotiation with the SCSI device. When set to No, the channel does not initiate Wide negotiation with the device.
  • Page 173 ID becomes accessible through Int 13h; if the option is set to No, the BIOS does not scan the SCSI ID. The default setting for Include in BIOS Scan is Yes. Altos 21000 Series User's Guide...

  • Page 174: Advanced Configuration Options Screen

    Advanced Configuration Options When you select Advanced Configuration Options, a screen similar to the figure below appears. Do not change these options unless absolutely necessary. Adaptec AIC-7896 SCSISelect (TM) Utility AIC-7896 at Bus:Device 01:06h Configuration Advanced Configuration Options SCSI Bus Interface Definitions Host Adapter SCSI ID........

  • Page 175: Display Message During Bios Initialization

    Boot Only – Only the removable-media drive designated as the boot device are treated as a hard disk drive. • All Disks – All removable-media drives supported by the BIOS are treated as hard disk drives. Altos 21000 Series User's Guide...

  • Page 176: Bios Support For Bootable Cd-Rom

    • Disabled – No removable-media drives are treated as hard disk drives. In this situation, software drivers are needed because the drives are not controlled by the BIOS. Support for removable-media drives means only that the SCSI controller BIOS allows you to use a removable-media drive as if it were a hard disk drive;...

  • Page 177: Scsi Disk Utilities

    Use the cursor keys (↑ ↓) to move between options. Press Enter to display a pop- up menu with a selection of values. Use the cursor keys (↑ ↓) to select a value, and press Enter to make your selection. Altos 21000 Series User's Guide...

  • Page 178: Format Disk

    Use SCSI Disk Utilities to check the hard disk drive firmware revision. (Select SCSI Disk Utilities from the Configure/View Host Adapter Settings screen. Use the arrow keys to highlight a disk device, then press Enter to display the firmware revision.) Format Disk The Format Disk utility performs a low-level format on disk devices.

  • Page 179: Configuring Multiple Scsi Controllers

    3950U2B as a secondary device, see your ISA/EISA-based SCSI controller documentation to ensure the SCSI controller is at the lowest BIOS base address. ISA/EISA-based SCSI controllers which have their BIOS enabled boot before the AHA-3950U2B. Altos 21000 Series User's Guide...

  • Page 180: Scsi Troubleshooting Checklist

    SCSI Troubleshooting Checklist The AIC-7896 SCSI controller has been tested for compatibility with a wide range of SCSI devices. Most problems that occur during installation result from errors in preparing and connecting devices on the SCSI bus. Answer these questions first if a problem occurs during installation: •...

  • Page 181: Bios Startup Messages

    (See Extended BIOS Translation for DOS Drives > 1 GByte in the Advanced Configuration Options section). 2. Exit from the SCSISelect utility and back up the data on the disk drive, if you want to save it. Altos 21000 Series User's Guide...

  • Page 182: Device Connected, But Not Ready

    3. Perform a SCSI low-level format with the Format Disk utility under SCSI Disk Utilities in the SCSISelect utility. All data on the target drive will be lost when you run the Format Disk utility. Back up your data before you run it! 4.

  • Page 183: Start Unit Request Failed

    SCSI peripheral cables from the SCSI controller and then starting the computer. If the computer successfully restarts, check SCSI bus termination and cable connections. One of the devices on the SCSI bus may be defective. Altos 21000 Series User's Guide...

  • Page 184: Appendix A Event Tables

    Appendix A Event Tables LCD Display Panel Event Types The following table list the types of events displayed in the LCD display panel: Event Type Description Single-bit ECC memory error Multi-bit ECC memory error POST memory resize, last byte is memory bank number POST error.

  • Page 185: Rdm Events

    When system crashed, xx CPU issued IERR# signal. xx CPU Thermtrip# issued When system crashed, xx CPU issued Thermtrip# signal. xx CPU disabled When system crashed, if a CPU’s temperature exceeds the threshold, RDM will disable it. Altos 21000 Series User’s Guide...

  • Page 186: Post Error Events

    POST Error Events POST Error Message POST Results Bitmap(Dec) (Dec) PS/2 Keyboard Interface Error PS/2 Keyboard Error or Not Connected PS/2 Keyboard Locked PS/2 Point Device Error PS/2 Point Device Interface Error Floppy Disk Controller Error Floppy Drive A Error Floppy Drive B Error IDE 1 Channel Master Drive Error...
  • Page 187 Onboard Parallel Conflict(s) Onboard IDE Primary Channel IRQ Conflict(s) Onboard IDE Primary Channel I/O Address Conflict(s) ECC Facility Fail I2C Interface or Device(s) Error System Management RAM Bad CPU Clock Mismatch PnP ISA Card(s) Disabled Altos 21000 Series User’s Guide...
  • Page 188 Index Power management, 4-16 Product information, 4-8 Remote diagnostic configuration, 4-51 Abort settings change, 4-53 Startup configuration, 4-18 ACPI BIOS, 4-17 System information, 4-3 Advanced configuration, 4-22 System security setup, 4-43 Memory/cache, 4-34 Boot device options, 5-10 Non-Pnp ISA device, 4-36 Boot from IDE CD-ROM, 4-20 Onboard devices, 4-23 Bus frequency, 4-5...
  • Page 189 IDE primary channel master, 4-6 Rear panel, 2-5 IDE primary channel slave, 4-6 Initialize SCSI before IDE, 4-19 Installing a hot-swappable SCSI drive, 2-27 Fast POST mode, 4-18 Installing an expansion board, 2-36 Features, SCSI backplane board, 3-21 Altos 21000 Series User’s Guide...
  • Page 190 Installing and removing a DIMM, 3- Jumper and connectors, 3-4 Installing and removing a hot- swappable redundant housing fan, 2-33 L1 cache, 4-5 Installing and removing a hot- L2 cache, 4-5 swappable redundant power Layout, 3-3, 3-16, 3-22 supply module, 2-29 LCD display module, 2-7, 3-25 Installing and removing a VRM, 3-14 LCD display panel event types, A-1...
  • Page 191 Preinstallation requirements, 1-1 Hard disk ID switch settings, 3-23 Checking the package contents, 1- Layout, 3-22 SCSI device configuration, 5-11 Preparing the system unit, 1-2 SCSI disk utilities, 5-18 Selecting a site, 1-1 Format disk, 5-19 Altos 21000 Series User’s Guide...

  • Page 192: Scsi Troubleshooting Checklist

    Verify disk media, 5-19 MP table compliant, 4-21 SCSI parity checking, 5-8 Num lock after boot, 4-19 SCSI troubleshooting checklist, 5-21 Silent boot, 4-19 SCSISelect configuration Utility, 5-1 Single processor MP table, 4-21 BIOS startup messages, 5-22 System boot drive, 4-20 System architecture, 2 Configuring multiple SCSI controllers, 5-20...
  • Page 193 System security setup, 4-43 Disk drive control, 4-44 Power-on password, 4-48 Setup password, 4-45 System startup, 1-6 Turning on the system power, 1-6 Thermal air guide, reinstalling, 2-40 Total memory, 4-6 Verify disk media, 5-19 Altos 21000 Series User’s Guide...

Table of Contents