Base Indicator Lights; Troubleshooting - Plantronics CS50-R User Manual

BASE INDICATOR LIGHTS

Action
Charging
Fully charged
Headset not in base
Headset not in base - link active
Muted
Headset docked in base

TROUBLESHOOTING

Problem
I plugged everything in
but the lights won't
come on.
My headset does
not work with the
base unit.
Solution
• Check that the AC charger jack is connected to the base unit.
• Check that the AC charger is securely connected to a working
wall outlet.
• Check that the AC charger is the model supplied by Plantronics.
• Check that the base is connected to the correct size jack on
phone.
• Headset may be out of range of the base. Move closer to base
unit until headset is within range. Range varies with office
environment.
• Headset battery is dead. Recharge the battery by placing the
headset in the headset charging cradle or by using the AC
charger supplied. See page 7.
• Listening volume too low. Press the volume up button on the
headset.
• You may have to resubscribe your headset with the base. See
page 13.
Status Indicator Light (green)
Charge Indicator Light (red)
Light
Red light illuminates brightly
Red light goes off
Red light illuminates softly
Green light flashes slowly
Green light flashes quickly
Solid green light
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