Before You Call - Kenmore Dual Fuel Range Use & Care Manual

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Oven Control Beeps and
Displays any F code error
(example F11).
"d-o" is displayed.
Appliance not level.
Bad cooking results.
Entire oven does not
operate.
Oven light does not work.
Fan noise during cooking
operation.
Oven smokes excessively
during broiling.
Poor baking results.
Self-cleaning cycle does not
work.

Before You Call

Solutions To Common Problems
POSSIBLE CAUSE/SOLUTION
1. Electronic control has detected a fault condition. Press any key to clear the display
and stop the beeping. Reprogram the oven. If a fault reoccurs, record the fault number.
Press any key and call Sears or another qualified servicer.
1. The door was left open and controls set for self-cleaning cycle. Close the door to
correct the problem.
1. Place oven rack in center of oven. Place a level on the oven rack. Contact installing
agent if rack and cabinet cutout flooring are not level. 2. Kitchen cabinet misalignment
may make oven appear to be not level. Be sure cabinets are square and level. Contact
cabinet maker to correct problem.
1. When the oven is first plugged in, or when the power supply to the oven has been
interrupted, the display will flash. The oven cannot be programmed until the clock is set.
2. Be sure electrical cord is securely connected into the electrical junction box. 3. Cord/
plug is not installed and/or connected. Cord is not supplied with oven. Contact Sears or
another qualified servicer. 4. Service wiring not complete. Contact Sears or another
qualified servicer. 5. Power outage. Check house lights to be sure. Call your local
electric company. 6. Short in cord/plug. Replace cord/plug. 7. Controls are not set
properly. See instructions under Setting Oven Controls to set the controls. 8. House
fuse has blown or circuit breaker has tripped immediately following installation. House
fuse may not be fully engaged. Check fuse and screw or engage circuit breaker
securely. 9. House fuse has blown or circuit breaker has tripped after the oven has
been installed and previously operating. Contact Sears or another qualified servicer.
1. Burned-out or loose bulb. Follow the instructions under Changing Oven Light to
replace or tighten the bulb.
1. A cooling fan may automatically turn on and off to cool internal parts. This is
normal, and the fan may continue to run even after oven is turned off.
1. Oven door is closed. Door should be open during broiling. 2. Meat too close to the
broiler unit. Reposition the rack to provide more clearance between the meat and the
broiler. Preheat broil element for quick searing operation. 3. Meat not properly prepared.
Remove excess fat from meat. Slash remaining fatty edges to prevent curling, but do
not cut into the lean. 4. Grid on broiler pan wrong-side up. Grease does not drain into
broiler pan. Always place the grid on the broiler pan with the ribs up and the slots down
to allow grease to drip into the pan. 5. Broiler pan used without grid or grid cover with
foil. DO NOT use the broiler pan without the grid or cover the grid with foil. 6. Oven
needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is
necessary when broiling frequently. Old grease or food spatters cause excessive
smoking.
1. Many factors affect baking results. See Baking for hints, causes and corrections.
See Adjusting Oven Temperature.
1. Make sure the oven door is closed. 2. Controls not set properly. Follow instructions.
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