Troubleshooting - IKEA HJÄLPSAM User Manual

ENGLISH

Troubleshooting

The appliance does not start or it stops dur-
ing operation.
Before you contact the Service, refer to the
information that follows for a solution to the
problem.
Alarm code
• The indicator of the set programme flash-
es continuously.
• The end indicator flashes 1 time intermit-
tently.
• The indicator of the set programme flash-
es continuously.
• The end indicator flashes 2 times intermit-
tently.
• The indicator of the set programme flash-
es continuously.
• The end indicator flashes 3 times intermit-
tently.
Warning! Deactivate the appliance
before you do the checks.
Problem
The programme does
not start.
The appliance does
not fill with water.
Possible cause
The mains plug is not connec-
ted in the mains socket.
The appliance door is open.
The fuse in the fuse box is
damaged.
The water tap is closed.
The water pressure is too low.
The water tap is clogged or
there is limescale on it.
The filter in the water inlet hose
is clogged.
The water inlet hose has a kink
or a bend.
The anti-flood device is on.
There are water leakages in
the appliance.
With some problems, different indicators
flash continuously or intermittently at the
same time to show an alarm code.
Problem
The appliance does not fill with water.
The appliance does not drain the water.
The anti-flood device is on.
Possible solution
Connect the mains plug.
Close the appliance door.
Replace the fuse.
Open the water tap.
Contact your local water au-
thority.
Clean the water tap.
Clean the filter.
Make sure that the position of
the hose is correct.
Close the water tap and con-
tact the service.
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