Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-2
Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text
Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
GM Mobility Reimbursement
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-7
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Customer Information
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
®
. . . . . . . . . . . . . . . . . . . . 13-20
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-21
13-1