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Manual Revision 1.1a Release Date: August 2, 2010 Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this document. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.
Preface Preface About This Manual This manual is written for system integrators , PC technician and knowledgeable PC users. It provides information for the installation and use of the C2SBM-Q motherboard. The C2SBM-Q supports a single Core 2 Duo/Core 2 Quad processor with a system bus speed of 1333/1066/800 MHz.
Chapter 1: Introduction Chapter 1 Introduction Overview Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your mother- board.
Chapter 1: Introduction C2SBM-Q Image Note: All pictures and drawings shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as those in this manual.
C2SBM-Q User’s Manual Motherboard Features Processor • Single Intel Core 2 Duo/Core 2 Quad Processor with a system bus speed of 1333/1066/800 MHz. • Supports Intel Dual Core Technology, Hyper-Threading, Wide Dynamic Execu- tion FSB Dynamic Bus Inversion (DBI), Advanced Digital Media Boost, Smart Memory Access, and Thermal Management 2 (TM2) Memory •...
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Chapter 1: Introduction Onboard I/O • Built in ICH9DO SATA Controller, four connectors for up to four devices Note: The onboard SATA 0,1,4,5 may be displayed as SATA 0,1,2,3 as the order on the silkscreen may differ from the one shown in the BIOS (see Chapter 4). •...
Chapter 1: Introduction Chipset Overview The Intel Q35 Chipset is specially designed for use with Intel Core 2 Duo and Quad processors. It consists of two primary components: the Graphic Memory Control- ler Hub (GMCH) and the I/O Controller Hub (ICH9DO). The GMCH manages the data flow between the CPU interface, the System Memory interface, the External Graphics interface, and the I/O Controller through the DMI (Direct Media) Interface.
C2SBM-Q User’s Manual Recovery from AC Power Loss BIOS provides a setting for you to determine how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must hit the power switch to turn it back on) or for it to automatically return to a power on state.
Chapter 1: Introduction hance clock control. A hardware-based component provides software-independent thermal management that is compatible with the ACPI Revision 3.0a. Slow Blinking LED for Suspend-State Indicator When the CPU goes into a suspend state, the chassis power LED will start blinking to indicate that the CPU is in suspend mode.
C2SBM-Q User’s Manual Versatile Media Capabilities High Definition Audio The High Definition Audio Controller embedded in the ICH9 delivers up to 4 codecs that can be used for different types of codecs, such as audio and modem codecs. Operating at 3.3V or 1.5V, the embedded Audio Controller supports a multi-channel audio stream, 32-bit sample depth, up to 192 kHz of same rate, and can be used with a variety of microphones for input.
Chapter 2: Installation Chapter 2 Installation Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent dam- age to your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions •...
C2SBM-Q User's Manual Processor and Heatsink Installation Warning: When handling the processor package, avoid placing direct pressure on the label area of the fan. Notes: 1. Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU LGA 775 socket before you install the CPU heatsink.
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Chapter 2: Installation 3. Use your thumb and your index fin- Top Center Edge ger to hold the CPU at the top center edge and the bottom center edge of the CPU. 4. Align CPU Pin1 (the CPU corner marked with a triangle) against the socket corner that is marked with a Bottom Center Edge triangle cutout.
C2SBM-Q User's Manual Installation of the Heatsink 1. Locate the CPU Fan on the mother- board. (Refer to the layout on the right for the CPU Fan location.) 2. Position the heatsink in such a way that the heatsink fan wires are closest to the CPU fan and are not interfered with other components.
Chapter 2: Installation 8. Repeat Step 6 to insert all four heatsink fasteners into the mounting holes. 9. Once all four fasteners are securely insert- ed into the mounting holes and the heatsink is properly installed on the motherboard, connect the heatsink fan wires to the CPU Fan connector.
C2SBM-Q User's Manual Installing DIMMs Note: Check the Supermicro web site for recommended memory modules. Warning: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Also note that the memory is interleaved to improve performance (see step 1). DIMM Installation 1.
C2SBM-Q User's Manual Control Panel Connectors/IO Ports The I/O ports are color coded in conformance with the PC 99 specification. See Figure 2-3 below for the colors and locations of the various I/O ports. 1. Back Panel Connectors/IO Ports CPU Fan 4-Pin PWR LGA 775 CPU JPT1...
Chapter 2: Installation 2. Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifi- cally for use with Super Micro server chassis. See Figure 2-4 for the descriptions of the various control panel buttons and LED indicators.
C2SBM-Q User's Manual 3. Front Control Panel Pin Definitions Power LED Power LED Pin Definitions (JF1) The Power LED connection is located Pin# Definition on pins 15 and 16 of JF1. Refer to the LED_Anode+ table on the right for pin definitions. PWR LED Signal HDD LED HDD LED Pin Definitions (JF1) The HDD LED connection is located...
Chapter 2: Installation NIC1 Indicator GLAN 1 LED Pin Definitions (JF1) The NIC (Network Interface Control- Pin# Definition ler) LED connection for the GLAN port LED_Anode+ is located on pins 11 and 12 of JF1. NIC1 LED Attach the NIC LED cables to display Signal network activity.
C2SBM-Q User's Manual Reset Button Reset Button Pin Definitions (JF1) The Reset Button connection is located Pin# Definition on pins 3 and 4 of JF1. Attach it to a Reset hardware reset switch on the computer Ground case. Refer to the table on the right for pin definitions.
Chapter 2: Installation Connecting Cables ATX/Auxiliary Power ATX Power 24-pin Connector Pin Definitions Connectors Pin# Definition Pin # Definition A 24-pin main power connector is +3.3V +3.3V located at J40. This power connector -12V +3.3V meet the SSI EPS 12V specification. See the table on the right for pin PS_ON definitions.
C2SBM-Q User's Manual Universal Serial Bus (USB) Back Panel USB (0-5) There are 11 USB 2.0 (Universal Serial Bus) ports/headers on the Pin# Definitions motherboard. Six of them are Back Panel USB ports: USB 0/1 (J11) and USB 2/3/4/5 (J43). The other four are headers that can be used for front Ground panel connections: USB 6/7 (J44),...
Chapter 2: Installation Fan Headers The C2SBM-Q has three chassis fan head- ers (Fan 1 to Fan 3). Fan 1 is the CPU Fan. Fan Header Fan 2 to Fan 3 are system/chassis fans. Pin Definitions (Fan1-3) Pin# Definition Note: Pins 1-3 of a 4-pin fan headers Ground are backward compatible with the tradi- +12V...
C2SBM-Q User's Manual ATX PS/2 Keyboard and PS/2 PS/2 Keyboard and Mouse Ports Mouse Port Pin Definitions The ATX PS/2 keyboard and the PS/2 Pin# Definition mouse are located at J28. See the Data table on the right for pin definitions. (The mouse port is above the key- Ground board port.
Chapter 2: Installation Wake-On-Ring Wake-On-Ring Pin Definitions The Wake-On-Ring header is des- (JWOR) ignated JWOR. This function allows Pin# Definition your computer to receive and be Ground "awakened" by an incoming call when Wake-up in the suspend state. See the table on the right for pin definitions.
C2SBM-Q User's Manual GLAN 1 (Gigabit Ethernet Port) A G-bit Ethernet port is located at J11 on the IO backplane. This port accepts RJ45 type cables. GLAN1 Speaker Speaker Connector (J9) A Speaker/Buzzer header (J9) is Pin Setting Definition located on the motherboard. See Pins 3-4 Internal Speaker the table on the right for speaker pin...
Chapter 2: Installation High Definition Audio (HDA) Orange: The C2SBM-Q features a 7.1+2 Channel Blue: Line-In CEN/LFE High Definition Audio (HDA) (J46) codec that provides 10DAC channels, simultaneously Green:Front Black: Back Surround supporting 7.1 sound playback and two channels of independent stereo sound output (multiple Grey: Side Pink: Mic-In Surround...
C2SBM-Q User's Manual Front Panel Audio Control High Definition Fron Panel Audio When front panel headphones are Pin# Signal plugged in, the back panel audio output MC_L is disabled. This is done through the FP AUD_GND Audio header (J12). If the front panel MC_R interface card is not connected to the front FP_Audio-Detect...
Chapter 2: Installation Jumper Settings Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board.
C2SBM-Q User's Manual Audio Enable IDE Enable (JPAC) JPAC enables or disables the onboard audio Pin# Definition connections. See the table on the right for jumper Enabled (*default) settings. The default setting is Enabled. Disabled Watch Dog Enable/Disable JWD controls the Watch Dog function. Watch Dog is a system monitor that can reboot the Watch Dog Jumper Settings (JWD)
Chapter 2: Installation CPU Front Side Bus Speed CPU FSB Jumper Settings JFSB1, JFSB2 and JFSB3 allow you to JFSB3 JFSB2 JFSB1 Frequency set the Front Side Bus Frequency. See *Auto the table on the right for pin definitions. Open 333MHz (*Default: Auto.) 266MHz...
C2SBM-Q User's Manual IDE Enable/Disable IDE Enable (JP2) JP2 enables or disables IDE#1 on the Pin# Definition C2SBM-Q. See the table on the right Enabled (*default) for jumper settings. The default setting Disabled is enabled. A. IDE Enable CPU Fan 4-Pin PWR LGA 775 CPU JPT1...
Chapter 2: Installation USB Wake-Up Use JPUSB jumpers to enable the function of "System Wake-Up via USB devices", which al- JPUSB2 (Front Panel USB lows you to "wake-up" the system by pressing a Wake-up) key on the USB keyboard or by clicking the USB Pin# Definition mouse of your system.
C2SBM-Q User's Manual Onboard Indicators GLAN Activity Indicator GLAN LEDs Color Status Definition There is one Gigabit-LAN port (J11). Yellow Flashing Active This Gigabit Ethernet LAN port has two GLAN Link Indicator LEDs. The yellow LED indicates activity, while the Link LED may be green, amber LED Color Definition or off to indicate the speed of the con-...
Chapter 2: Installation Onboard Power LED (LE1) The Onboard 3.3V Standby Power LED is Onboard PWR LED Indicator (LE1) located at LE1 on the motherboard. When LED Color Definition LE1 is off, the system is off. When the System Off green light is on, the system is on.
C2SBM-Q User's Manual IDE Hard Drive Connections Note the following when connecting the hard disk drive cables: • A red mark on a wire typically designates the location of pin 1. IDE Connector IDE Drive Connectors Pin Definitions There is one IDE Connector on the Pin# Definition Pin #...
Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components.
C2SBM-Q User's Manual 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes. Note: If you are a system integrator, VAR or OEM, a POST diagnos- tics card is recommended. For I/O port 80h codes, refer to App. B. Memory Errors 1.
Chapter 3: Troubleshooting 3. If you still cannot resolve the problem, include the following information when contacting Super Micro for technical support: • Motherboard model and PCB revision number • BIOS release date/version (this can be seen on the initial display when your system first boots up) •...
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C2SBM-Q User's Manual process may take a few minutes to complete. Do not be concerned if the screen is paused for a few minutes. Question: What's on the CD that came with my motherboard? Answer: The supplied compact disc has quite a few drivers and programs that will greatly enhance your system.
Chapter 3: Troubleshooting Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required be- fore any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried.
Chapter 4: BIOS Chapter 4 BIOS 4-1 Introduction This chapter describes the Phoenix BIOS™ Setup utility for the C2SBM-Q.The Phoenix ROM BIOS is stored in a flash chip and can be easily upgraded using a floppy disk-based program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.
C2SBM-Q User's Manual Running Setup *Default settings are in bold text unless otherwise noted. The BIOS setup options described in this section are selected by choosing the appropriate text from the main BIOS Setup screen. All displayed text is described in this section, although the screen display is often all you need to understand how to set the options (see next page).
Chapter 4: BIOS Main BIOS Setup Menu Main Setup Features System Time To set the system date and time, key in the correct information in the appropriate fields. Then press the <Enter> key to save the data. System Date Using the arrow keys, highlight the month, day and year fields, and enter the correct data.
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C2SBM-Q User's Manual Native Mode Operation Select Serial ATA for SATA or select Auto (Native Mode) for ATA. The options are: Serial ATA and Auto. Serial ATA (SATA) RAID Enable Select Enable to enable Serial ATA RAID Functions. (*For the Windows OS environment, use the RAID driver if this feature is set to Enabled.
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Chapter 4: BIOS IDE Channel 0 Master/Slave/SATA Port2/SATA Port3/Ext. Primary Master/Slave These settings allow the user to set the parameters of slots indicated above. Hit <Enter> to activate the following sub-menu screen for detailed options of these items. Set the correct configurations accordingly. The items included in the sub- menu are the following: Type Use this feature to select the type of storage or ROM drive.
C2SBM-Q User's Manual Cylinders: This item indicates the status of Cylinders. Headers: This item indicates the number of headers. Sectors: This item displays the number of sectors. Maximum Capacity : This item displays the maximum storage capacity of the system. The following items will be displayed by the BIOS: LBA Format Total Sectors: This item displays the number of total sectors available in the...
Chapter 4: BIOS Advanced Setup Choose Advanced from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. The items with a triangle beside them have sub- menus that can be accessed by highlighting the item and pressing <Enter>. Boot Features Quiet Mode This setting allows you to Enable or Disable the graphic logo screen display...
C2SBM-Q User's Manual ACPI Sleep Mode Use the setting to determine if you want to use the ACPI (Advanced Configuration and Power Interface) power management on your system when the system enter into the sleep mode. The options are S1, S3 and S1S3. High Precision Event Timer Select Yes to activate the High Precision Event Timer (HPET), which is capable of producing periodic interrupts at a much higher frequency than a Real-time Clock...
Chapter 4: BIOS Watch Dog Select Enabled to automatically reset the system if the system is not active for more than 5 minutes. The options are Enabled and Disabled. Summary Screen This setting allows you to Enable or Disable the summary screen which displays the system configuration during bootup.
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C2SBM-Q User's Manual Compatible FPU Code (Available when supported by the CPU.) Set to Enabled to keep the content of the last instruction Operating Code (OPCode) in the floating point (FP) state. The options are Disabled and Enabled. Split Lock Operation Set to Enabled to mask alignment check exceptions for split-lock transactions.
Chapter 4: BIOS Note: If there is any change to this setting, you will need to power off and restart the system for the change to take effect.) Please refer to Intel’s web site for detailed information. No Execute Mode Memory Protection (Available when supported by the CPU and the OS.) Set to Enabled to enable Execute Disable Bit and allow the processor to classify...
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C2SBM-Q User's Manual Default Primary Video Adapter This feature allows the user to select the video device used by the BIOS during POST. If set to Auto, PEG, PCI, IGD (Internal Graphics Device) devices will be selected. If set to IGD (Internal Graphics Device), IGD and PCI devices will be selected.
Chapter 4: BIOS Memory Cache Cache System BIOS Area This setting allows you to designate a reserve area in the system memory to be used as a System BIOS buffer and allow BIOS to write (cache) data into this reserved memory area.
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C2SBM-Q User's Manual Cache Extended Memory If enabled, this feature will allow the data stored in the extended memory area to be cached (written) into a buffer, a storage area in the Static DROM (SDROM) or written into L1, L2, L3 cache inside the CPU to speed up CPU operations. Select Uncached to disable this function.
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Chapter 4: BIOS Option ROM Scan When enabled, this setting will initialize the device expansion ROM. The options are Enabled and Disabled. Enable Master This setting allows you to enable the selected device as the PCI bus master. The options are Enabled and Disabled. Latency Timer This setting allows you to set the clock rate for Bus Master.
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C2SBM-Q User's Manual Enable Master This setting allows you to enable the selected device as the PCI bus master. The options are Enabled and Disabled. Latency Timer This setting allows you to set the clock rate for Bus Master. A high-priority, high- throughout device may benefit from a greater clock rate.
Chapter 4: BIOS Interrupt This setting allows you to select the IRQ (interrupt request) for Serial Port B. The options are IRQ3 and IRQ4. Serial Port C This setting allows you to decide how the system controls Serial Port C. The options are Enabled (user defined), Disabled, Auto (BIOS controlled) and OS Controlled.
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C2SBM-Q User's Manual manufacturer to give the CPU and system fans additional time needed for CPU and system cooling. The Early Alarm Setting: Select this setting if you want the CPU overheat alarm (including the LED and the buzzer) to be triggered as soon as the CPU temperature reaches the CPU overheat threshold as predefined by the CPU manufacturer.
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Chapter 4: BIOS Note: In both the alarms above, please take immediate action as shown below. See CPU Overheat Alarm to modify the above alarm settings. User intervention: If the system buzzer and Overheat LED has activated, take action immediately by checking the system fans, chassis ventilation and room temperature to correct any problems.
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C2SBM-Q User's Manual versa. If the option is set to “4-pin”, the fan speed will be controlled by Pulse Width Modulation (PWM). Select “Workstation” if your system is used as a Workstation. Select “Disable” to disable the fan speed control function to allow the onboard fans to constantly run at full speed (12V).
Chapter 4: BIOS Security Settings Choose Security from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. Security setting options are displayed by highlighting the setting using the arrow keys and pressing <Enter>. All Security BIOS settings are described in this section.
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C2SBM-Q User's Manual Fixed Disk Boot Sector Select Normal to enable the function of Write-Protect to protect the boot sector on the hard drives against viruses. Password on Boot When this feature is set to Enabled, a password is required for a user to enter the system at bootup.
Chapter 4: BIOS Trusted Platform Module (TPM) State (Available if the TPM Support Option is enabled in the Security Setting) Choose the TPM State menu from the Phoenix BIOS Setup Utility with the arrow keys. You should see the following display. Current TPM State This item shows the current TPM State only.
C2SBM-Q User's Manual Boot Settings Choose Boot from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. See details on how to change the order and specs of boot devices in the Item Specific Help window. All Boot BIOS settings are described in this section.
Chapter 4: BIOS Exit Choose Exit from the Phoenix BIOS Setup Utility main menu with the arrow keys. You should see the following display. All Exit BIOS settings are described in this section. Exit Saving Changes Highlight this item and hit <Enter> to save any changes you made and to exit the BIOS Setup utility.
Appendix A: BIOS POST Messages Appendix A BIOS POST Messages During the Power-On Self-Test (POST), the BIOS will check for problems. If a prob- lem is found, the BIOS will activate an alarm or display a message. The following is a list of such BIOS messages.
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C2SBM-Q User's Manual System CMOS checksum bad - Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. The BIOS installed Default Setup Values. If you do not want these values, enter Setup and enter your own values. If the error persists, check the system battery or contact your dealer.
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Appendix A: BIOS POST Messages System cache error - Cache disabled RAM cache failed and BIOS disabled the cache. On older boards, check the cache jumpers. You may have to replace the cache. See your dealer. A disabled cache slows system performance considerably.
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C2SBM-Q User's Manual Fixed disk n (0-3) identified. Invalid System Configuration Data Problem with NVRAM (CMOS) data. I/O device IRQ conflict I/O device IRQ conflict error. PS/2 Mouse Boot Summary Screen: PS/2 Mouse installed. nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested. nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested.
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Appendix A: BIOS POST Messages Press <F1> to resume, <F2> to Setup, <F3> for previous Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to enter Setup and change the settings. Press <F3> to display the previous screen (usually an initialization error of an Option ROM, i.e., an add-on card).
Appendix B: BIOS POST Codes Appendix B BIOS POST Codes This section lists the POST (Power On Self Test) codes for the PhoenixBIOS. POST codes are divided into two categories: recoverable and terminal. Recoverable POST Errors When a recoverable type of error occurs during POST, the BIOS will display an POST code that describes the problem.
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C2SBM-Q User's Manual POST Code Description 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller 1-3-1-1 Test DRAM refresh 1-3-1-3 Test 8742 Keyboard Controller Set ES segment register to 4 GB Auto size DRAM Initialize POST Memory Manager Clear 512 kB base RAM 1-3-4-1 RAM failure on address line xxxx* 1-3-4-3 RAM failure on data bits xxxx* of low byte of...
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Appendix B: BIOS POST Codes POST Code Description Test RAM between 512 and 640 kB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message...
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C2SBM-Q User's Manual POST Code Description Check for SMART Drive (optional) Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize typematic rate Erase <ESC> prompt Scan for <ESC>...
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Appendix B: BIOS POST Codes POST Code Description Unknown interrupt Check Intel Branding string Alert Standard Format initialization Log error if micro-code not updated properly The following are for boot block in Flash ROM POST Code Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize system timer...
Appendix C: Software Installation Instructions Appendix C Software Installation Instructions A. Installing Drivers After you've installed the Windows Operating System, a screen as shown below will appear. You are ready to install software programs and drivers that have not yet been installed. To install these software programs and drivers, click the icons to the right of these items.
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C2SBM-Q User's Manual B. Configuring Supero Doctor III The Supero Doctor III program is a Web-base management tool that supports remote management capability. It includes Remote and Local Management tools. The local management is called the SD III Client. The Supero Doctor III program included on the CDROM that came with your motherboard allows you to monitor the environment and operations of your system.
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Appendix C: Software Installation Instructions Supero Doctor III Interface Display Screen-II (Remote Control) Note: SD III Software Revision 1.0 can be downloaded from our Web site at: ftp://ftp.supermicro.com/utility/Supero_Doctor_III/. You can also download SDIII User's Guide at: http://www.supermicro.com/PRODUCT/Manuals/SDIII/User- Guide.pdf. For Linux, we will still recommend that you use Supero Doctor II.
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(Disclaimer) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.
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