Panasonic KX-TG6721AL Operating Instructions Manual

Panasonic KX-TG6721AL Operating Instructions Manual

Digital cordless answering system

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Model shown is KX-TG6721.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG672xAL(en)_0125_ver011.pdf

Operating Instructions

Digital Cordless Answering System
Model No.
1
KX-TG6721AL
KX-TG6722AL
2012/01/25
9:16:13

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Summary of Contents for Panasonic KX-TG6721AL

  • Page 1: Operating Instructions

    Model shown is KX-TG6721. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages using the handset ............35 Model composition ........3 Remote operation ........36 Accessory information ........3 Answering system settings ......37 Important Information Voice Mail Service For your safety ..........5 Voice mail service ........39 Important safety instructions ......6 For best performance ........6 Intercom/Locator Other information .........7...
  • Page 3: Introduction

    Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). R The suffix (AL) in the following model numbers will be omitted in these instructions: KX-TG6721AL/KX-TG6722AL Accessory information Supplied accessories...
  • Page 4: Expanding Your Phone System

    Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MVT/2B or HHR-4MRT/2B batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset DECT repeater KX-A405AL Replacement batteries may have a different capacity from that of the supplied batteries.
  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point.
  • Page 6: Important Safety Instructions

    Base unit location/avoiding noise R This equipment will be inoperable when The base unit and other compatible Panasonic mains power fails. units use radio waves to communicate with R When a failure occurs which results in the each other.
  • Page 7: Other Information

    Important Information the handset and base unit in an indoor environment. Other information – away from electronic appliances such as TVs, radios, personal computers, CAUTION: Risk of explosion if battery is wireless devices, or other phones. replaced by an incorrect type. Dispose of used –...
  • Page 8 Important Information Maximum: Approx. 1.8 W R Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry) Note: R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. TG672xAL(en)_0125_ver011.pdf 2012/01/25 9:16:15...
  • Page 9: Getting Started

    R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226AL. R When mounting the unit on a wall, see page 15.
  • Page 10: Note When Setting Up

    R Use the supplied rechargeable batteries. batteries. For replacement, we recommend using the R The battery level may not be displayed Panasonic rechargeable batteries noted on correctly after you replace the batteries. In page 4, 6. this case, place the handset on the base...
  • Page 11: Controls

    Getting Started Receiver Controls Display MR/ECON Handset R: Recall/Flash ECO: Eco mode shortcut key N (Off/Power) Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.
  • Page 12: Display

    Getting Started MjN/MkN (Volume up/down) Item Meaning N (Repeat/Skip) “Greeting Only” is selected as the caller’s N (Play) recording time. In this case, Message indicator the answering system N (Locator) answers calls with a greeting message and caller N (Answer on) messages are not recorded.
  • Page 13: Turning The Power On/Off

    Getting Started Icon Action Handset soft key icons Puts the call on mute. Icon Action Returns to the previous screen or Handset main menu icons outside call. The following icons are shown when you Displays the menu. press (middle soft key) in standby mode. Accepts the current selection.
  • Page 14: Smart Function Key (Top Key)

    Getting Started n When the smart function indicator Display language flashes slowly in standby mode, you can: – Listen to new messages. (page 36) #110 – View the caller list when there are MbN: Select your desired language. a missed calls. (page 33) To activate these features, their Top key setup must be “On”.
  • Page 15: One Touch Eco Mode

    Getting Started R To cancel a selected feature, press again. “ ” disappears. Wall mounting Note: Note: R Make sure that the wall and the fixing R If the smart function indicator flashes when method are strong enough to support the the handset is not placed on the base unit weight of the unit.
  • Page 16: Wall Mounting Template

    Getting Started Wall mounting template n Base unit n Charger TG672xAL(en)_0125_ver011.pdf 2012/01/25 9:16:15...
  • Page 17: Making/Answering Calls

    Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 22). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number.
  • Page 18: Useful Features During A Call

    Making/Answering Calls n Programming the volume beforehand: Recall/flash #160 MR/ECON allows you to use the special MbN: Select the desired volume. features of your host PBX such as transferring an extension call, or accessing optional telephone services. Temporary handset ringer off Note: R To change the recall/flash time, see While the handset is ringing for a call, you can...
  • Page 19: Power Back-Up Operation

    Making/Answering Calls To turn key lock on, press for about 3 Panasonic Ni-MH battery seconds. performance (supplied batteries) is displayed. during power back-up mode R To turn key lock off, press for about 3 When the batteries are fully charged, seconds.
  • Page 20 Making/Answering Calls Note: R During a call with the handset placed on the base unit (power back-up mode), the call may be disconnected if you touch the handset. In such case, try to call back. R The range of the base unit is limited during a power failure.
  • Page 21: Phonebook

    Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary.
  • Page 22: Copying Phonebook Entries

    Phonebook Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press to add pauses after the number and PIN as necessary (page 17). Copying phonebook entries You can copy phonebook entries between 2 handsets.
  • Page 23: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a Press MCN or MDN to select the desired item from the next sub-menus.
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2–9: 2-9 Rings #211 Number of Rings 5: <5 Rings> 0: Auto 1: 1 Minute #305 Recording Time 3: <3 Minutes> 0: Greeting Only – #306 Remote Code Call Screening 1: <On> 0: Off #310 –...
  • Page 25 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup 0–6: Off–6 <6> #160 Ringer Volume – Handset 0–6: Off–6 <3> #G160 – Ringer Volume – Base Unit *4, *5 <Ringtone 1> #161 – (Handset) Ringtone Night Mode 1: On 0: <Off>...
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Line Setup *1, *9 0: 900 msec. #121 Recall/Flash 1: 700 msec. 2: 600 msec. 3: 400 msec. 4: 300 msec. 5: 250 msec. G: 200 msec. #: 160 msec. 6: 110 msec. 7: <100 msec.>...
  • Page 27: Special Programming

    Programming To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 14). The ringer tone may continue to play for several seconds even if the caller has already hung up.
  • Page 28: Night Mode

    Programming MbN: Select the desired alarm tone. a Enter the desired hour and minute you wish to start this feature. a R You can select 24-hour or 12-hour R We recommend selecting a different ringer tone from the one used for clock format (“AM”...
  • Page 29 Programming MbN: Select the desired setting. a Viewing/editing/erasing bar call times numbers #217 MbN: Select the desired entry. Incoming call barring (Caller ID R To exit, press M subscribers only) To edit a number: This feature allows the unit to reject calls from a Edit the phone number.
  • Page 30: Registering A Unit

    Programming used, certain operations (handset settings, Select the handsets to be restricted by base unit settings, etc.) may not be pressing 1 to 6. available. R All handsets registered to the base unit are displayed. R “ ” is displayed next to the selected Registering a handset to the handset numbers.
  • Page 31 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 32: Caller Id Service

    Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features (such as displaying caller caller list.
  • Page 33 Caller ID Service a Edit the number. Viewing the caller list and calling R Press dial key (0 to 9) to add, back to delete. MFN ( ) Press MCN to search from the most recent call, or press MDN to search from the Erasing selected caller oldest call.
  • Page 34: Answering System

    Answering System Answering system Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. answer the phone. You can also set the unit to play a greeting Base unit message but not to record caller messages by Press M...
  • Page 35: Listening To Messages Using The Base Unit

    Answering System Recording your greeting message Listening to messages #302 using the base unit MbN: “Yes” a When new messages have been recorded, After a beep sounds, hold the handset N on the base unit flashes. about 20 cm away and speak clearly into Press M the microphone (2 minutes and 30 R If new messages have been recorded, the...
  • Page 36: Remote Operation

    Answering System Using the smart function key Calling back (Caller ID subscribers only) When is displayed and the smart function indicator flashes slowly, there are new If caller information is received for the call, you messages. can call the caller back while listening to a Press MSmart functionN in step 1 on message.
  • Page 37: Answering System Settings

    Answering System Operation Deactivating remote operation Turn answering system off Press * in step 2 on “Remote access code”, page 36. Erase currently playing message R The entered remote access code is deleted. Erase all messages Reset to a pre-recorded greeting Using the answering system message (during greeting message remotely...
  • Page 38 Answering System to listen to new messages (page 37), you Selecting “Greeting Only” know that there are no new messages when the phone rings for the 3rd time. You can then You can select “Greeting Only” which sets hang up without being charged for the call. the unit to announce a greeting message to callers but not record messages.
  • Page 39: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 40: Intercom/Locator

    Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute.
  • Page 41: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 41). – Press MFN or MEN to move the cursor left or right. –...
  • Page 42 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( TG672xAL(en)_0125_ver011.pdf 2012/01/25 9:16:20...
  • Page 43: Error Messages

    Useful Information Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. No link.
  • Page 44: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn...
  • Page 45 Useful Information Problem Cause/solution I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit. the base unit. Cancel unused handset registrations from the base unit (page 30). R You entered the wrong PIN. If you forget your PIN, contact an authorised service centre.
  • Page 46 Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall socket.
  • Page 47 Useful Information Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit. Remove the batteries from the handset and leave to handset/base unit. dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord.
  • Page 48: Index

    Index Missed calls: 32 Mute: 18 Index Night mode: 28 Pause: 17 Additional handsets: 30 Phonebook: 21 Alarm: 27 PIN: 30 Answering calls: 17 Power failure (power back-up Answering system: 34 operation): 19 Call screening: 34 Power on/off: 13 Erasing messages: 35, 36, 37 Privacy mode: 26 Greeting message: 34 Greeting only: 38...
  • Page 49 Notes TG672xAL(en)_0125_ver011.pdf 2012/01/25 9:16:21...
  • Page 50 Notes TG672xAL(en)_0125_ver011.pdf 2012/01/25 9:16:21...
  • Page 51 Notes TG672xAL(en)_0125_ver011.pdf 2012/01/25 9:16:21...
  • Page 52 Attach your purchase receipt here. Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2012 *TG6721AL* *TG6721AL* PNQX5138ZA TT0212YK0 (A) TG672xAL(en)_0125_ver011.pdf...

This manual is also suitable for:

Kx-tg6722al

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