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Panasonic KX-TG6643B Operating Instructions Manual

Digital cordless answering system.
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Table of Contents
Model shown is KX-TG6632.
Before initial use, see "Getting
Started" on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Consulte "Guía Rápida Española", página 59.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help for
customers in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg

Operating Instructions

Digital Cordless Answering System
Model No.
KX-TG6632
KX-TG6633
KX-TG6641
KX-TG6643
KX-TG6644
KX-TG6645

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Table of Contents

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   Summary of Contents for Panasonic KX-TG6643B

  • Page 1: Operating Instructions

    This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg...
  • Page 2: Table Of Contents

    Table of Contents Introduction Model composition ...3 Accessory information ...4 Important Information For your safety ...6 Important safety instructions ...7 For best performance ...7 Other information ...8 Specifications ...8 Getting Started Setting up ...9 Note when setting up ...10 Intelligent eco mode ...10 Controls ...11 Belt clip ...12 Display ...13...
  • Page 3: Introduction

    *3 A speed dial call can be made from the base unit after assigning up to 3 phone numbers using the handset. For assistance, please visit http://www.panasonic.com/help n KX-TG6641 series R Model shown is KX-TG6643.
  • Page 4: Accessory Information

    *2 KX-TG6632 *3 KX-TG6633/KX-TG6643 *4 KX-TG6644 *5 KX-TG6645 *6 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 64). Accessory item Order number Rechargeable HHR-4DPA batteries R To order, please call 1-800-332-5368 or visit Battery type: –...
  • Page 5: Expanding Your Phone System

    *2 During a power failure, this feature allows you to make or receive calls by temporarily powering the unit with a charged handset placed on the base unit if both the base unit and handset have the power back-up mode. For assistance, please visit http://www.panasonic.com/help KX-TGA410 1.8 inches Large –...
  • Page 6: Important Information

    These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). R Unplug from power outlets and never touch the inside of the product if its casing has been broken open.
  • Page 7: Important Safety Instructions

    Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 8: Other Information

    Notice For assistance, please visit http://www.panasonic.com/help ENERGY STAR ® As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
  • Page 9: Getting Started

    Setting up Connections R Use only the supplied Panasonic AC adaptor PNLV226. n Base unit Press plug firmly. Hooks (120 V AC, 60 Hz) “Click” To single-line telephone jack DSL/ADSL filter* (RJ11C) Correct Wrong *DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service.
  • Page 10: Note When Setting Up

    Battery level Icon Battery level High Medium Needs charging. Empty For assistance, please visit http://www.panasonic.com/help Panasonic Ni-MH battery performance (supplied batteries) Operation In continuous use Not in use (standby) *1 If Eco mode is on. Note: R Actual battery performance depends on usage and ambient environment.
  • Page 11: Controls

    R Nonslip pad offers support when you cradle the handset between your shoulder and ear. Speaker N (TALK) M N (SP-PHONE: Speakerphone) Headset jack Dial keypad (*: TONE) For assistance, please visit http://www.panasonic.com/help Receiver Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys.
  • Page 12: Belt Clip

    Charge contacts Speaker Display MERASEN MCLEARN MnN (STOP) (EXIT) MANSWER ON/OFFN ANSWER ON/OFF indicator For assistance, please visit http://www.panasonic.com/help *1 The base unit has an unremovable n Control type Belt clip P Q R n To attach N (PLAY) Message indicator...
  • Page 13: Display

    Answering system is being used by another handset or the base unit. Line Someone is using the line. in use For assistance, please visit http://www.panasonic.com/help Getting Started Base unit display items n KX-TG6631 series: page 3 Item Meaning Answering system...
  • Page 14: Display Language

    24-hour clock format is used. R The date and time may be incorrect after a power failure. In this case, set the date and time again. For assistance, please visit http://www.panasonic.com/help Display language You can select either “English” or “Español” as the display language.
  • Page 15: Making/answering Calls

    R If there is a new message in the voice mail or answering system, MREDIALN is not displayed. MbN: Select the desired phone number. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls Erasing a number in the redial list MREDIALN or MEN REDIAL MbN: Select the desired phone number.
  • Page 16: Answering Calls

    Example: If you need to dial the line access number “9” when making outside calls with a PBX: For assistance, please visit http://www.panasonic.com/help *1 KX-TG6641 series: page 3 Note for handset and base unit: R A 3.5 second pause is inserted each...
  • Page 17: Useful Features During A Call

    MCN until the unit beeps. Note: R Even when the ringer volume is set to off, the base unit still rings for intercom calls (page 47). For assistance, please visit http://www.panasonic.com/help Making/Answering Calls Useful features during a call Hold This feature allows you to put an outside call on hold.
  • Page 18 This feature allows you to receive calls while you are already talking on the For assistance, please visit http://www.panasonic.com/help phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed...
  • Page 19: Power Back-up Operation

    In addition, in case handset battery power runs out, we recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4).
  • Page 20 In this case, press MOFFN on the handset and dial the phone number. Then try again from step 2. For assistance, please visit http://www.panasonic.com/help n When 2 or more handsets are registered: You should leave one handset on the...
  • Page 21: Power Failure

    In such case, try to call back. R The range of the base unit is limited during a power failure. Please use the handset close to the base unit. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls...
  • Page 22: Shared Phonebook

    * (A®a). Character & ’ – For assistance, please visit http://www.panasonic.com/help and any R To enter another character that is located on the same dial key, first press MEN to move the cursor to the next space.
  • Page 23: Phonebook Entry

    Searching by first character Handset / Base unit *1 KX-TG6641 series: page 3 For assistance, please visit http://www.panasonic.com/help Press the dial key (0 – 9 or #) which contains the character you are searching for (page 22). R Press the same dial key...
  • Page 24: Chain Dial

    Chain dial This feature allows you to dial phone numbers in the phonebook while you are For assistance, please visit http://www.panasonic.com/help on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.
  • Page 25: Speed Dial

    Edit the name if necessary (16 characters max.; page 22). a MOKN Edit the phone number if necessary (24 digits max.). a MOKN For assistance, please visit http://www.panasonic.com/help MSELECTN a MOFFN Erasing an entry MMENUN#261 MbN: Select the desired speed dial key.
  • Page 26: Programming

    Operation Viewing the caller list. Main menu: “Answering device” Sub-menu 1 Play new msg. (msg.: message) Play all msg. Erase all msg. For assistance, please visit http://www.panasonic.com/help indicates the reference page number. Sub-menu 2 – – – Code #213 Settings Code –...
  • Page 27 Paging the desired unit. Main menu: “Set date & time” Sub-menu 1 Date and time Alarm Time *1, *3 adjustment For assistance, please visit http://www.panasonic.com/help Sub-menu 2 Record greeting Check greeting Pre-recorded (Reset to pre-recorded greeting) Ring count Recording time...
  • Page 28 Voice mail Message alert LCD contrast (Display contrast) Key tone Caller ID edit (Caller ID number auto edit) Auto talk For assistance, please visit http://www.panasonic.com/help Sub-menu 2 Ringer volume (Handset) *5, *6, *7 Ringer tone (Handset) Silent mode – On/Off Silent mode –...
  • Page 29 *5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. For assistance, please visit http://www.panasonic.com/help Sub-menu 2 Set dial mode...
  • Page 30 *13 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call.
  • Page 31: Special Programming

    R When the handset is in use, the alarm will not sound until the handset is in standby mode. For assistance, please visit http://www.panasonic.com/help Silent mode Silent mode allows you to select a period of time during which the handset will not ring for outside calls.
  • Page 32: Changing The Handset Name

    For assistance, please visit http://www.panasonic.com/help the caller list (page 35) with the call is disconnected. Storing unwanted callers You can store up to 30 phone numbers in the call block list.
  • Page 33: Registering A Unit

    The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. For assistance, please visit http://www.panasonic.com/help Handset: MMENUN#130 Base unit: Press and hold MLOCATORN for about 5 seconds until the registration tone sounds.
  • Page 34: Caller Id Service

    The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away. For assistance, please visit http://www.panasonic.com/help Note: R Even when there are unviewed missed calls, “Missed call”...
  • Page 35: Caller List

    MSELECTN MbN: Select the current setting of the ringer ID. a MSELECTN MbN: Select the desired ringer tone. a MSAVEN For assistance, please visit http://www.panasonic.com/help Caller ID Service MOFFN Caller list Important: R Only 1 person can access the caller list at a time.
  • Page 36: Caller Id Number Auto Edit

    Area code – Local phone number Example: 555-321-5555 1 – Area code – Local phone number Example: 1-555-321-5555 MSP-PHONEN For assistance, please visit http://www.panasonic.com/help Caller ID number auto edit feature Handset / Base unit *1 KX-TG6641 series: page 3 Once you call back an edited number,...
  • Page 37: Erasing All Caller Information

    R To edit the number, press MEDITN repeatedly until the phone number is shown in the desired format. MSAVEN For assistance, please visit http://www.panasonic.com/help Caller ID Service MbN: “Phonebook” a MSELECTN Continue from step 2, “Editing entries”, page 23. Base unit...
  • Page 38: Answering System

    – If you recorded your own greeting message, the same message is still For assistance, please visit http://www.panasonic.com/help announced to callers even though their messages are not recorded. *1 KX-TG6641 series: page 3...
  • Page 39: Greeting Message

    MMENUN#302 MbN: “Yes” a MSELECTN After a beep sounds, hold the handset about 20 cm (8 inches) For assistance, please visit http://www.panasonic.com/help Answering System away and speak clearly into the microphone (2 minutes max.). Press MSTOPN to stop recording.
  • Page 40: Listening To Messages Using The Handset

    R To edit the number before calling back, press MEDITN repeatedly until the phone number is shown in the desired format (page 36). For assistance, please visit http://www.panasonic.com/help Erasing all messages Press MERASEN 2 times while the unit is not in use.
  • Page 41: Voice Memo

    MbN: “Edit & Call” a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format (page 36). a M For assistance, please visit http://www.panasonic.com/help Erasing all messages MMENUN#325 MbN: “Yes” a MSELECTN a MOFFN Voice memo...
  • Page 42: Remote Commands

    To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 42). For assistance, please visit http://www.panasonic.com/help Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call.
  • Page 43: Answering System Settings

    R To use the voice mail service provided by your service provider/ For assistance, please visit http://www.panasonic.com/help Answering System telephone company rather than the unit’s answering system, turn off the answering system (page 38).
  • Page 44: Message Alert

    (page 46). MMENUN#340 MbN: Select the desired setting. a MSAVEN a MOFFN Note: R While message alert is on, battery operating time is shortened (page 10). For assistance, please visit http://www.panasonic.com/help...
  • Page 45: Voice Mail Service

    R When storing your voice mail access number and your mailbox password, press MPAUSEN to add pauses (page 16) between the access For assistance, please visit http://www.panasonic.com/help Voice Mail Service number and the password as necessary. Contact your service provider/telephone company for the required pause time.
  • Page 46: Listening To Voice Mail

    *1 KX-TG6641 series: page 3 To listen to voice mail messages, you have to dial your voice mail access number manually. For assistance, please visit http://www.panasonic.com/help Note for handset and base unit: R If the handset and base unit indicate there are new messages...
  • Page 47: Intercom/locator

    When 2 or more handsets are registered: – To page a specific handset, enter the handset number. For assistance, please visit http://www.panasonic.com/help Intercom/Locator – To page all handsets, press 0 or wait for a few seconds. R To stop paging, press MINTERCOMN.
  • Page 48 To complete the transfer: Press MSP-PHONEN. R The outside call is being routed to the handset. For assistance, please visit http://www.panasonic.com/help N to return to n KX-TG6641 series: page 3 Answering a transferred call Press M Press MSP-PHONEN to answer the page.
  • Page 49: Useful Information

    Tuck in the telephone line cord (A). Connect the AC adaptor cord and telephone line cord (B). Hooks For assistance, please visit http://www.panasonic.com/help Mount the unit on a wall then slide down to secure in place. Wall phone plate 83 mm...
  • Page 50 Useful Information Charger Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws Hooks For assistance, please visit http://www.panasonic.com/help...
  • Page 51: Error Messages

    Invalid Requires subscription to Caller ID. Use rechargeable battery. For assistance, please visit http://www.panasonic.com/help Cause/solution R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.
  • Page 52: Troubleshooting

    The display is in a language I cannot read. I cannot register a handset to a base unit. For assistance, please visit http://www.panasonic.com/help Cause/solution R Place the handset on the base unit or charger to turn on the handset. R Make sure the batteries are installed correctly (page 9).
  • Page 53 The base unit does not ring. R The ringer volume is turned off. Adjust the ringer I cannot make a call. I cannot make long distance calls. For assistance, please visit http://www.panasonic.com/help Cause/solution R Battery charge is low. Fully charge the batteries (page 9).
  • Page 54 I cannot dial the phone number edited in the caller list. Time on the unit has shifted. For assistance, please visit http://www.panasonic.com/help Cause/solution R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional...
  • Page 55 I cannot operate the answering system. I cannot operate the answering system remotely. For assistance, please visit http://www.panasonic.com/help Cause/solution R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
  • Page 56 Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help Cause/solution R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days.
  • Page 57: Fcc And Other Information

    Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. For assistance, please visit http://www.panasonic.com/help Useful Information The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment.
  • Page 58 – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. For assistance, please visit http://www.panasonic.com/help – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs.
  • Page 59: Guía Rápida Española

    Guía Rápida Española Instalación Unidad base L Use solo el adaptador de corriente Panasonic PNLV226 incluido. Oprima firmemente el contacto. Correcto Incorrecto *Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio. Auricular L UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).
  • Page 60 {DISPLAY} s {r}: “Change language” s {6} s {r}: “Español” s {6} Idioma de la guía de voz Auricular: {MENU} (112 s {r}: “Español” s {GUARDA} s {OFF} Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Auricular Subir volumen {<} {>}...
  • Page 61 (Serie KX-TG6641) Para ajustar el volumen del timbre de la unidad base Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Marque el número telefónico. s {C}/{s} {C}/{s} {OFF} Oprima {^} o {V} repetidamente mientras habla.
  • Page 62 Sistema contestador de llamadas (Auricular) Para escuchar mensajes Preguntas frecuentes Pregunta ¿Por qué aparece _? Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Auricular: {C} s {AÑAD.} Introduzca el nombre de la persona (máx. 16 caracteres). s {OK} Introduzca el número telefónico de la persona (máx. 24 dígitos).
  • Page 63 (segunda llamada)? Para obtener más información acerca del registro, visite http://www.panasonic.com/RegisterYourHandset (solo en inglés) Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Causa y solución L Oprima la tecla de navegación {^} repetidamente mientras habla. L Trate de reubicar la unidad base de forma que se minimice la distancia al auricular.
  • Page 64: Appendix

    TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 65: Warranty (for United States And Puerto Rico)

    Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its...
  • Page 66 L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 67: Index

    Index 4-way conference: 19 A Additional handset: 33 Alarm: 31 Answering calls: 16 Answering system Call screening: 38 Erasing messages: 40, 41, 42 Greeting message: 39 Greeting only: 43 Listening to messages: 39, 40, 42 MEMO: 41 Number of rings: 43 Recording time: 43 Remote access code: 41 Remote operation: 41...
  • Page 68 We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Name and address of dealer One Panasonic Way, Secaucus, New Jersey 07094 © Panasonic System Networks Co., Ltd. 2010 Printed in Malaysia IMPORTANT! Date of purchase Attach your purchase receipt here.

Comments to this Manuals

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Latest comments:
  • Bill Apr 23, 2019 08:50:
    When trying to make a call I get a busy signal. I have a message on the screen&quo​t;New Voice Mail PressVM. When I press the VM button it rings the Telco, Bell Canada. How do I re set this.
  • ronald ansteth Sep 09, 2018 02:01:
    My Panasonic kxtg6641 will not keep the correct time or date. I set from base or hand held and it changes back??
    please help as I see nothing in manual that helps.
  • ronald ansteth Sep 09, 2018 02:01:
    My Panasonic kxtg6641 will not keep the correct time or date. I set from base or hand held and it changes back??
    please help as I see nothing in manual that helps.
  • Pat Ossenfort Aug 02, 2017 06:08:
    my answering machine on my KXTG6641 doesn't work & I don't see anything in this manual to help me correct or fix
    Can you help?
    Plea​se reply to patocem@op​tonline.ne​t
  • Pat Aug 02, 2017 10:11:
    my answering machine on my KXTG6641 doesn't work & I don't see anything in this manual to help me correct or fix
    Can you help?