Troubleshooting Procedures; None Of The Components Operate (E.g. Pump, Light); Pump Does Not Operate But Light Does; Poor Jet Action - Jacuzzi J-315 Owner's Manual

15.0 Troubleshooting Procedures

In the event your Jacuzzi® spa is not working the way it should, please first
review all the installation and operating instructions in this manual and check
for messages on the panel display. If you are still not satisfied it is working
properly, please follow the appropriate troubleshooting instructions below. Note:
If any of the supply cords to accessories are damaged, they must be replaced by
authorized service personnel. Contact your authorized Jacuzzi dealer or qualified
service technician.

15.1 None of the Components Operate (e.g. Pump, Light)

Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Contact your authorized Jacuzzi dealer or qualified service technician.

15.2 Pump Does Not Operate But Light Does

Press the JETS 1 button:
1. If no water movement is detected, make sure power is going to the spa
and check the water level. If this does not solve the problem, contact your
authorized Jacuzzi dealer or qualified service technician.
2. The main jets pump 1 operates but no water flows to jets. Check the
following:
• Jets may all be closed. Verify all jets are in the open "on" position (sec. 10.5,
page 22).
• Pump may not be properly primed. This can happen after the spa is drained
and refilled. Press the JETS 1 button on the control panel several times,
never leaving the motor running for more than 5 to 10 seconds at a time.
Turn power off and let the air out of spa plumbing system by removing the
filter cartridge (sec. 12.1, page 26). Make certain you reinstall the filter
cartridge before turning on spa power and restarting the jets pump 1.

15.3 Poor Jet Action

1. Make sure all jets are in the full open "on" position (page 22).
2. Press the JETS 1 button to make certain pump #1 is on.
3. Verify all air controls are int he "on" position by pressing down on their
Jacuzzi Logo (page 23).
4. Check for dirty filter. Clean, if necessary (section 12.1, page 26).

15.4 Water is Too Hot

Reduce thermostat setting.

15.5 No Heat

1. Check thermostat setting.
J-300 Series
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