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Manuals
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Telstra Manuals
Cell Phone
EASYTOUCH 4G
User manual
Telstra EASYTOUCH 4G User Manual page 128
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
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Problem
Unable to
connect to
the network
Cannot
answer
incoming
calls
You cannot
make
outgoing
calls.
PIN Code
blocked
Possible causes
(U)SIM card invalid.
You are not within the
network's service area.
Poor signal.
You have activated the
Call barring feature.
You have activated the
Call barring feature.
You have entered an
incorrect PIN code
three consecutive
times.
Possible solution
Contact your service
provider.
Check the service area
with your service
provider.
Move to an open
space, or if you are
inside a building, move
closer to a window.
Go to Settings >
Call > Call barring
settings > deactivate
all
Go to Settings >
Call > Call barring
settings > deactivate
all
Contact your service
provider to obtain your
PIN Unlocking Key
(PUK code)
128
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