Escea DX1000 Installation & Service Manual
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Summary of Contents for Escea DX1000
- Page 1 Installation / Service Guide DX1000 / DX1500 Gas Fireplaces For the latest documentation, visit www.escea.com 630228_5...
- Page 2 Failure to follow these instructions could cause a malfunction of this appliance, which could result in death, serious bodily injury, and/or property damage. Failure to follow these instructions may also void your fire insurance and/or warranty. This appliance must not be modified. THIS APPLIANCE MUST BE FITTED WITH AN ESCEA REMOTE ROOM AIR FAN AND SUITABLE RETURN AIR VENTILATION THIS APPLIANCE MUST BE FITTED WITH AN ESCEA REMOTE FLUE FAN THE TERMINAL MUST ALWAYS VENT DIRECTLY OUTDOORS...
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Page 3: General Installation Information
Warranty Repair and Annual Servicing: Warranty repair work must be carried out by a recognised Escea gas fireplace technician. It is recommended that recognised Escea Gas Fireplace Technicians are also used to carry out annual servicing requirements (particularly during the warranty period). For contact details of authorised Escea Gas Fireplace Technicians in your area, please contact the retailer from whom the appliance was purchased. General installation information: This appliance must be installed according to these instructions and in compliance with all relevant building, gas fitting, electrical and other statutory regulations (eg. AS/NZS 5601). Any shortcomings in the appliance and flue installation will be the responsibility of the installer, and Escea will not be accountable for any such failings or their conse- quences. Once this appliance is installed it cannot be removed without disturbing the wall lining. This DX Series fireplaces has been dispatched from the factory set as a single sided ver- sion. This can be converted into a double sided appliance by using the Double Sided Conversion Kit available from your Escea distributor. Conversion details are shown in Section E. An electrician is required to install a 3pin power socket – Section C... -
Page 4: Table Of Contents
Contents Installation Process and Product Description Recommended Installation Process: Product Description Product Dimensions Creating the Cavity Cavity Shape Designing the Cavity Flue Configuration Framing Dimensions Cavity Base Hearth Wall Linings Fascia Mantle Clearance B10 Television Clearances B11 Ducting B12 Duct Fan mounting Installing the Electricity and Gas to the Appliance Power Supply Network Cable Gas Pipe Sizing Gas Pipe Position Gas Isolating Valve Installing the Flue Installing the Horizontal Powerflue Wall Terminal option Installing the Vertical Powerflue Roof Terminal option... - Page 5 Removing the Glass Remove the Fuelbed Tray & Burners Gas Type Conversion Checking the Gas Operating Pressure Operating the Appliance E10 Auxillary On/Off button E11 Reinserting fuel bed and ceramic glass Finishing the Installation Crystallite Fuel Bed Installation Wall lining Fitting the Fascia Panels Locating Wall Mount Cradle for Wireless Control Operating the Appliance Final checklist Normal Operating Sounds and Smells Installation Checklist Service Manual Annual service procedure Error Codes Cleaning the Fuel bed and Glass Checking Operating Pressure Replacing a Remote Control Replacing the burners Accessing the control tray Removing the Circuit Board Servicing the Horizontal / Vertical Powerflue S10 Wiring Diagram S11 Escea product warranty S12 DX1000 Star Rating Labels S13 DX1500 Star Rating Labels...
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Page 6: Installation Process And Product Description
Recommended Installation Process: The following diagram illustrates the steps required to install your gas fire, and the trades required at each stage. The sequence in which you choose to do these tasks will vary depending on your indi- vidual installation. Please read these instructions carefully before proceeding with the installation. Leave the installation of the optional fascia panels until the very end of the installation and commissioning to avoid damage to the fascia panels. Create the Cavity Install electrical / gas Finish installation and fit connections, flue system, and fascia fireplace Section B Section C, D Section F Product Description The Escea DX1500 / DX1000 gas fire is a direct vent (fan draught balanced flue), room sealed gas appliance designed to be built into a cavity. This appliance is flued using a co- linear flexible aluminium flue connected to a powerflue terminal. The hot air from the gas fire is transferred to the room via ducting. The user will control their fire with the Radio Frequency (RF) remote that will normally be left in its wall mount cradle. In addition to the RF remote it has a single auxiliary On/Off button on the unit. When not in operation it is in a standby mode unless it is physically isolated from the mains supply. -
Page 7: A3 Product Dimensions
Product Dimensions NOT TO BE MISTAKEN FOR CAVITY DIMENSIONS All dimensions are in mm DX1000 DX1500 664mm 914mm 1328mm 1828mm... -
Page 8: Creating The Cavity
• Electrical isolation switch • Home automation network connections - Ethernet cable layout □ This DX1500 / DX1000 fire is to be installed prior to any wall lining. The wall lining is the very last task to be completed in this installation. The cavity and wall linings may be constructed from standard timber framing materials and do not need to be non-combustible. -
Page 9: B3 Flue Configuration
Flue Configuration ONLY USE ESCEA APPROVED FLUE COMPONENTS There are two basic types of flue configuration, using a vertical powerflue cowl, or a hori- zontal powerflue cowl. The horizontal offset of the terminal can be any amount up to the total flue length listed below. 10m MAX X + Y = 12m MAX = 0.6m MIN Note: You must provide sufficient access to the powerflue to enable it to be serviced in the future. This means that the fan unit must have sufficient access to allow it to be replaced if necessary. -
Page 10: B4 Framing Dimensions
Framing Dimensions 1400 DX1000: 1900 DX1500: Front Side Side Single Sided Double Sided Framing Dimensions - Bench top / Hutch style 1150 Cavity Base This appliance MUST be fully supported on its base, over the entire area of the underside of the appliance. The base must also be level and strong enough to support the total product weight, which is approximately 100kg (DX1000) or 120kg (DX1500). Hearth No hearth is required Wall Linings The appliance must be installed prior to and behind the finished wall surface. Take into account any plaster board, tiles or any other finishing surface that may be intended for the finished wall surface. Wall finishing materials must not encroach upon the minimum cavity clearances given in previous sections. The wall board that lines the outside of the opening can be normal plaster board and does not need to be non-combustible. Note: The final wall lining must not encroach within the specified dimensions in this sec- tion or section B8. These dimensions indicate the opening required in any wall lining. These dimensions are for DX1500 / DX1000 without fascia, if using a fascia then please check the following section of this manual for separate wall lining dimensions. -
Page 11: B8 Fascia
The Plasterboard is to protrude beyond framework as shown in the following diagram. 1062 DX1000: 1562 DX1500: WALL OPENING (WITHOUT FASCIA) Front Side Note: The wall lining directly above the appliance will get warm and hence may discolour paint finishes that are susceptible to temperature damage or distort vinyl wall coverings. For durability of finishes and surfaces you should contact the relevant manufacturer for their specification and avoid materials with temperature ratings less than 80deg C. Fascia If using a (velo) fascia, the cutout required in the finished plaster board dimensions are: 1100 DX1000: 1600 DX1500: WALL OPENING (WITH FASCIA) FASCIA Note that 10mm (or less) wall lining must be used when installing a DX-series fireplace with a fascia, as this is the distance the fascia sits off the front face of the fire as shown. Mantle Clearance Please refer to the diagram. Mantles or protruding ledges above the heater must not be installed lower than the dimension shown. -
Page 12: B11 Ducting
B11 Ducting This gas fire requires a small network of ducting situated either in the ceiling or under the floor to distribute the heat generated by this fireplace. The DX1500 / DX1000 has been supplied with an inline centrifugal room air fan that draws air from the room, through the gas fire appliance then pushes the warmed air back into the same room through at least 2 duct outlets and an optional one into a hallway. When placing outlets in rooms other than the room the appliance is installed, it is important to allow for back flow to equalise pressure between the rooms, and to allow for temperature regulation. -
Page 13: B12 Duct Fan Mounting
B12 Duct Fan mounting Using the 2x spring mounts supplied, the duct fan should be installed in a hanging posi- tion as per the drawing below. You must use the spring mounts as this will help decrease noise by not transferring vibration into the walls. We suggest using the likes of “builders strapping” or similar as shown to hang the springs from. Run the electrical cable from the duct fan to the cavity where the appliance will be in- stalled. Ensure the cable is not draped over or in contact with the outer shell of the appli- ance or either of the flexi flue tubes and kept clear from any other possible heat sources. Fix it appropriately and allow enough cable loop to prevent tension on the cable plugs. END OF SECTION B By the end of this section, you should have: □ A framed, but un-lined, cavity sized to suit your fascia and flue configuration □ Provision for sufficient access to the powerflue for future servicing... -
Page 14: Installing The Electricity And Gas To The Appliance
Installing the Electricity and Gas to the Appliance Power Supply While the cavity is being created consideration should be given to appropriate location of a standard 3 pin, EARTHED 230/240V power outlet. This must be within 1.0m of the bottom right of the appliance. IMPORTANT: Locating the power outlet within the cavity makes the installation very neat but provision MUST be made to be able to switch the power supply off and on (electri- cal isolation switch) and MUST be accessible after the heater has been installed. This is normally done by means of a separate switch located outside of the cavity and wired to the plug. This will allow technicians to isolate the power supply before servicing the ap- pliance. This appliance must not be located immediately below a socket outlet. This appliance will draw a maximum of 2 Amps from a 230/240V supply. No additional power supply is required for the power flue. Network Cable A 5 meter length of network (Ethernet) cable has been supplied and is coiled inside the lower right of the fireplace. Access this via the removable access panel, and connect it to the buildings modem. If you do not wish to connect the fireplace to the modem, the Network / Ethernet cable should be run to somewhere accessible by a service technician, such as a cupboard. -
Page 15: C3 Gas Pipe Sizing
Gas Pipe Sizing Gas pipe should be sized as per the requirements of AS/NZS 5601. The pipe sizing must be sufficient to deliver the following volume of gas to the heater with all other gas appli- ances in the home running at the same time: DX1500 Gas Consumption = 42MJ/hr DX1000 Gas Consumption = 33MJ/hr Gas Pipe Position The gas connection is inside the appliance and is ½” male BSP on the lower right of the appliance as shown. Access is through the bottom of the firebox. Gas Isolating Valve A gas isolating valve must be installed in the gas line as close to the appliance as possible. Fix it in a convenient position to allow it to be closed off quickly and easily during normal operation. Take into consideration access to this valve once the wall linings are on. This will also allow for easier servicing in the future. END OF SECTION C By the end of this section, you should have: □ An unlined cavity with 230/240V AC supply that the appliance can be plugged into □ An electrical isolating switch that is accessible once the appliance is installed □ A suitably sized gas supply to the right hand side of the appliance with a pressure test point, ready to be connected once installed □... -
Page 16: Installing The Flue
Installing the Flue Note: The appliance is designed to operate using the approved flexible flue supplied by Escea. Using other brands of flue may affect the appliance warranty. D1 Installing the Horizontal Powerflue Wall Terminal option The Horizontal Powerflue Wall Terminal must be installed in the correct orientation. This allows for the correct operation of the flue system and prevents the ingress of water. The Horizontal Powerflue Wall Terminal must be weather- tight when installation is complete to prevent damage to the dwelling. It must be installed by a suitably qualified person. Fit the Horizontal Powerflue Wall Terminal into the hole and fix in place, making sure the installation is sealed appropriately to prevent the ingress of water from outside the wall cladding. Take notice of the label on the termination which shows the correct orientation that the terminal should be fitted. NOTE: It is the responsibility of the installer to ensure the Horizontal Powerflue Wall Termi- nal is installed to all relevant building codes to ensure weather tightness. -
Page 17: D2 Installing The Vertical Powerflue Roof Terminal Option
D2 Installing the Vertical Powerflue Roof Terminal option The vertical flue option is designed to have the box contain- ing the fan and electricals mounted within the roof space of the house, and the vertical 200mm diameter twin wall flue penetrate through the roof. The standard kit comes with 1.2m of twin wall flue (post fan), but you can add as much as you require to achieve the desired installation. Note total combined maximum vertical flue must be less than 10metres. Use standard methods to flash the roof penetration, the instal- lation must be weather proof and conform to all local council standards including powered flue roof termination rules. The cowl surround should be fixed in place as shown Mount the fan assembly box to roof framing using timber or builders strapping, ensuring the flue is vertical and rigidly mounted. Aim to have the fan box mounted as high as possible, mainly to allow sufficient fall for condensation drainage if the flexi-flue is to run horizontally. Ensure there is sufficient space below fan box to have access to fit the flexi-flue tubes and to allow flowing bends if required. -
Page 18: D3 Installing The Horizontal Powerflue Option
D3 Installing the Horizontal Powerflue option The location of the Horizontal Powerflue Wall Terminal must be installed in accordance with AS/NZS 5601 and any other relevant building codes. Avoid installing the Horizontal Powerflue Wall Terminal in areas exposed to high winds and extreme weather, if possible. D4 Installing in Accordance with Relevant Codes Some of those minimum clearances for a fan assisted wall terminal are listed below; please refer to AS/NZS 5601 Gas installation standard for full guidance on the design of the flue system. Where possible allow a greater clearance. Below eaves, balconies and other projections 200mm From the ground, above a balcony or other surface 300mm From a return wall or external corner 300mm From a gas meter or regulator vent 1000mm From electricity meter or fuse box 500mm From a drain pipe or soil pipe... -
Page 19: D5 Creating The Hole In The Outside Wall
D5 Creating the Hole in the Outside Wall When cutting the hole in the outside wall, be mindful of how the installation Horizontal Powerflue Wall Terminal will be finished, the installation must be weatherproof. Ideal hole/cavity size for Horizontal Powerflue 298mm 298mm 175mm Excluding allowance for flue which exits here The Horizontal Powerflue Wall Terminal can be attached to the wall in two ways, A) From the front of the terminal: B) By attaching the optional Wall Terminal Installation Brackets to the sides of the cavity and attaching the Horizontal Powerflue Wall Terminal to these, from the front:... -
Page 20: D6 How To Flash The Horizontal Powerflue
D6 How to flash the Horizontal Powerflue The following diagrams are excerpts from the escea architect drawings, and are available in full on our website. These diagrams are recommendations, and your installation must comply with any local or national building codes. D7 How to flash the Vertical Powerflue... -
Page 21: D8 Running The Flue
D8 Running the Flue Run the Ø100mm and Ø75mm flexible aluminium hoses from the cavity to the rear of where the Horizontal Powerflue Wall Terminal will be installed in the outside wall. The flue system for the DX1500 / DX1000 is zero rated, so no spaces are required be- tween the flue and any timber framing. Allow enough stretch in the flexible aluminium flue to allow it to be able to sit just outside of the wall. Note: The flexible flue is shipped in a ‘compressed’ form. Extend it to your desired length by stretching (up to 4m maximum per length). D9 Running the Powerflue Electrical Cable Note: The Horizontal Powerflue Wall Terminal is powered from the appliance, and must be connected to the appliance with the supplied electrical cable only. -
Page 22: Installing The Appliance
Installing the Appliance Double Sided conversion If the appliance is to be double sided, you will have been supplied with an extra glass panel and steel support frame and wall lining trim brackets. 1. On the rear of the appliance, unscrew the outer shell cover and remove it as shown 2. Unscrew the Firebox rear panel and remove it. Sometimes extra force may be required to remove this panel as the sealing tape can ‘glue’ itself to the painted surface. 3. Screw the Wall Lining trim brackets on to the appliance chassis as shown in photo. 4. Carefully install the extra glass panel and frame onto the appliance, ensuring that the glass does not fall from the frame. -
Page 23: E2 Installing The Appliance
Installing the Appliance Insert the gas fire into the cavity and bolt down in correct position using the brackets on each end of the appliance. It is a requirement that this appliance be securely fastened at the base. □ On the right hand side of the appliance: □ Connect the powerflue electrical cable. □ Connect the Duct fan electrical cable □ Plug the appliance Mains power electrical cord into the 230/240volt outlet in the cavity. Connecting the Flue Access the top of the appliance and connect both the inlet flue (Ø75mm) and the exhaust flue (Ø100mm) to their respective spigots. Tighten the hose clamps onto the spigots. En- sure the flue connection is air tight. Sealant is not required. Attach the ducting to the top of the appliance at the 250 diameter spigot and secure using a clamp or appropriate ducting tape to ensure an airtight joint. -
Page 24: E5 Removing The Glass
Removing the Glass Using the supplied 3mm Allen Key (hex drive) remove the bolts around the glass retainer ensuring that the glass does not fall forward. Pull the top of the frame toward you slightly and lift the glass and frame out and away from the fire. Place the glass & frame carefully aside. Remove the Fuelbed Tray & Burners Remove the Fuelbed tray from the fire box, by lifting one end up into the top corner and then out towards you. Take care not to scratch the firebox paint and lift out the burners. -
Page 25: E7 Gas Type Conversion
Gas Type Conversion THIS APPLIANCE IS CONFIGURED TO OPERATE ON NG If gas type conversion is not required then jump to “checking operating pressure” Your gas fire has been supplied with the necessary parts for gas conversion. Follow the steps on the following page to change from NG to LPG/Propane or vice versa. WARNING: The regulator that is supplied with the fire MUST NOT BE REMOVED. Removal of the regulator, or replacing it with one not intended for use with this Escea fire, will void the limited appliance warranty. Turn off power and gas first Step 1: Ensure power and gas is off. Remove the fascia, glass and fuelbed as per section E6 Step 2: Lift out the two burners and the surrounding perforated grill as per section E7. Step 3: Remove the screws in the bottom and the inner side of the firebox as per shown. Remove ‘engine’ by lifting up and to the left. This is still connected internally to the gas hose and power cables. Place engine just to the left within firebox as shown. Step 4: Change the two main burner jets with the jets supplied in kitset. DX1500 DX1000 NG (Both jets) Ø2.3mm Ø1.95mm Propane / ULPG (Both jets) Ø1.3mm Ø1.10mm... - Page 26 The gas pressure regulator can be converted between NG & Propane as needed, by changing the plunger inside the regulator. To set for a gas type, unscrew & set plunger as per picture. Step 5: Cover the existing gas type label with the new gas type label supplied in kitset. Ensure serial number and date of manufacture are still visible. Write your name, company (if appropriate) and date of conversion on new label with permanent marker. Step 6: Place engine back into firebox. Take care not to pinch any wires. Don’t replace the screws at this stage. Step 7: The burner tubes on both burners have convertible collars. Ensure the collars on both are set to the correct orientation. Place one burner only into position. LPG/Propane 11mm hole exposed 3.5mm hole exposed Step 8: Adjusting the electronic controller for gas type Ensuring the gas is still OFF, Turn the power ON. On the remote control, insert the new “AA” size batteries. You should now see the time on the display showing 0:00 FLAME EFFECT ON LY BOOST For 10 seconds, simultaneously press and hold the following three buttons: • - • +...
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Page 27: E8 Checking The Gas Operating Pressure
Checking the Gas Operating Pressure Turn on the gas. Turn the power on. Check the inlet pressure upstream of the appliance using the test point that you installed earlier. Note: The regulator that is supplied with the fire MUST NOT BE REMOVED. Removal of the regulator, or replacing it with one not intended for use with an Escea fire, will void the limited appliance warranty and may be dangerous. Gas Pressure Table - DX1000 Gas Type Propane (AUS) or Natural Gas LPG (NZ) 1.13 kPa Minimum Inlet Pressure - pre appliance 2.75 kPa 5.0 kPa Maximum Inlet Pressure - pre appliance 5.0 kPa Operating Pressure @ jet 2.30 kPa ±5% 0.82 kPa ±5% Gas Pressure Table - DX1500 Gas Type Propane (AUS) or Natural Gas LPG (NZ) 1.13 kPa Minimum Inlet Pressure - pre appliance 2.75 kPa... -
Page 28: E10 Auxillary On/Off Button
Required relay Connector Fireplace on fireplace Terminal block +3.3VDC µ From Automation system Connector and terminal block supplied by Escea Note: you will need to match the relay coil voltage with the voltage from your automaton system. The Home Automation connection can be found in your fireplace accessory pack and is shown to the right. This connects to the fireplace via the removable access panel in the bottom right of the fireplace, as shown in section C2. -
Page 29: E11 Reinserting Fuel Bed And Ceramic Glass
Home Automation Operation: Relay closed The fireplace will start in a medium setting until it receives a signal from the remote con- trol unit (up to 4 minutes). Once the remote has communicated with the fireplace it will turn on and begin operating the fireplace thermostatically. The remote will use whatever temperature the user has previously set and cannot be altered by the home automation system. The fireplace will continue to operate while the relay is closed. Note: If the fireplace cannot communicate with the remote controller within 10 minutes of the relay contact closure then the fireplace will shut down and return to standby. The remote controller is required to be operating within range of the fireplace for its safe operation. Relay open If the fireplace was operating with a closed relay then upon opening the relay contacts the fireplace will shut down and return the remote controller to its standby mode when it next updates (up to 4 minutes). While the relay is open the fireplace will be in standby mode and available for manual operation by the user. E12 Reinserting fuel bed and ceramic glass Re-insert the 14 engine screws if removed. Place the burners and Fuelbed Tray back into position. If removed, place inspection panel back on. At this stage you should relight the appliance to confirm correct ignition. END OF SECTION E By the end of this section, you should have: □ The appliance installed in the cavity □ The appliance fixed to the cavity base and wall lining □... -
Page 30: Finishing The Installation
Crystallite Fuel Bed Installation Place all the Crystallite pieces in a single layer atop the Burners and Fuelbed Tray. Cover the entire area except for the pilot shield, ensuring coverage right up to both glass windows and rear of firebox for single sided. If the Driftwood fuelbed style has been chosen, follow the above directions for placing the Crystallite and then place the Driftwood pieces randomly atop the Crystal- lite layer. Ensure the wood pieces are spread out across evenly and not over the pilot assembly. Do not heap or mound any fuelbed. Note: Improper positioning of any fuelbed media may create carbon build-up and will alter the unit’s perfor- mance. Malfunctioning due to improper fuel media placement will not be covered under warranty. Reinstall the glass and retainer frame, being careful that the glass does not fall from the frame. Tighten the bolts around the outside of the glass retainer until securely fitted. Do not over-tighten the glass retainer bolts. Just nip them up. NOTE: If there is any residue left on the glass from the plastic wrap packaging of the fireplace, it must be cleaned using any standard glass cleaner prior to operation. Note: If the glass gasket requires a replacement, call your nearest Escea agent who will ensure the part is replaced with the correct type. In the event that the glass is broken by impact, purchase the replacement from an authorised Escea agent only. Confirm the appliance is working correctly by lighting it 2 or 3 times to ensure correct operation & smooth ignition. Also confirm both flue and room duct fans are running cor- rectly. Wall lining Only after the above list is satisfied, can you commence with the final wall linings. The appliance and all corresponding ducting needs to be adequately covered (both sides if double sided) to prevent plasterboard and building dust from entering the ducting system during completion of the wall lining. Wall lining cutout dimensions around the glass must be adhered to. Please refer to section for wall finishing dimensions surrounding glass. Ensure the air inlet gap surrounding the glass is maintained. The glass frames must still be able to be removed after wall linings installed. -
Page 31: F3 Fitting The Fascia Panels
Fitting the Fascia Panels To avoid scratches or knocks to the fascia panels of this heater they must be fitted at the complete conclusion of the installation process, after wall linings are in place. Note: Never ever rub the fascia. Step 1: Ensure the plastic spacer is placed on the thread of the studs. Step 2: Screw and tighten the 4 studs with spacers onto the back of the fascia Step 3: Rivet the 4x spring clips onto the chassis of the appliance as shown Step 4: After the 10mm thick wall has been finished, the fascia clips onto the appliance as shown. -
Page 32: F4 Locating Wall Mount Cradle For Wireless Control
□ Simple, convenient access for the user □ Away from air flow and drafts through the room □ The parts of the room that people are likely to spend time □ Away from direct sun light □ A suitable distance away from the heater □ Ideally 1.2m to 1.5m from the floor The radio frequency signal will go through some walls but for best results Escea suggest that the cradle position is less than 10 metres away from the heater. The best height off the ground to locate the cradle is about chest height. This gives a good average room temperature and easy access for the user. Please ensure that cradle is screwed firmly onto the wall using the screws provided. Operating the Appliance If you haven’t done so already, insert the supplied “AA” size batteries, being careful of the polarity. You should now see on the display of the remote the time showing “0:00”. To turn the fire on, press the “POWER” button once, and within a few seconds the appli- ance will begin its startup sequence. NOTE: The appliance begins its startup with a 15 second pre-start purge, where the combustion fan runs on its own to clear the firebox before it tries to ignite. During the pre-purge the remote will alternately show the remote’s “Set” temperature and a rotating segment indicator to show that the fire is in start up mode and will try to ignite. -
Page 33: F6 Final Checklist
Run the appliance again and check the operation of the thermostat by increasing and re- ducing the set temperature. Check the Flame Effect function and the Fan Boost functions work correctly. For further operation instructions please refer to the User Guide. Final checklist □ Run the appliance on full for an hour with the doors & windows open □ Dwelling owner shown how to operate the appliance correctly □ Warranty card filled in with installer details and appliance serial number □ User Guide made available for dwelling owner □ Plumbing Industry Commission Compliance Certificate given to dwelling owner... -
Page 34: F7 Normal Operating Sounds And Smells
Note: Each time the fire is lit from cold the glass may fog up with condensation. This is normal and the condensation will disappear within a few minutes once the glass heats up. Sounds It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there various types of materials used within your appliance. Listed below are some examples. These are all normal operating sounds and should not be considered as defects in your appliance. Fan: Escea gas appliances use electric fans to push heated air into the room. It is not unusual for the fan to make a “whirring” sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan. Gas Control Valve: As the gas control valves turn ON and OFF, a dull clicking sound may be audible, this is the normal operation of a valve. When the fire is switched off after being run for a while, there may be popping and fluttering noises as the residual gas in the burners burns away. These are normal and should be no cause for concern. -
Page 35: Installation Checklist
Installation Checklist Go through the following checklist to ensure you have installed the appliance correctly □ Correctly sized cavity to suit your fascia and flue configuration □ Correct clearances to combustibles and mantles around the fascia □ An electrical isolating switch to the appliance, accessible after finished installation □ Correctly sized gas supply with a pressure test point, ensuring adequate supply with all other gas appliances in the dwelling running □ A weather-tight installed Horizontal or Vertical Powerflue Terminal with clearance as specified by AS/NZ5601 □ If chosen, reasonable access to the outside face of the Horizontal Powerflue Wall Ter- minal for maintenance purposes and flue attached to the rear of the Horizontal Powerflue Wall Terminal leading back to the appliance (and similar for Vertical Powerflue Terminals) □ The electrical cable from the Powerflue Terminal attached correctly and run back to the appliance cavity in an electrically safe manner □ The appliance fixed to the cavity base □ The appliance plugged into a mains electricity supply □ All gas joints and pressure points leak tested, and suitable leak detection solution and drop tests completed on gas pipework □ Fuel bed correctly installed □ Glass correctly fitted □ Operated the fire and verified that it lights reliably and safely □ Appliance functions checked, including thermostat operation, Flame Effect and Fan Boost □ Data label marked up with correct gas type, and dated by installer if converted during installation... -
Page 36: Service Manual
Service Manual IMPORTANT: • This appliance must be serviced every 12 months. • Any service operation should be carried out only by a suitably qualified and trained person. • Gas and electricity supply MUST be isolated before any service operation is carried out on this appliance. • This manual should be left with the appliance. • DO NOT MODIFY THIS APPLIANCE. Annual service procedure □ Isolate power and gas supply to fire. □ Remove front glass and clean inside of glass. □ Remove fuel bed and brush off any soot. □ Clean electrode and pilot hood of any carbon build up and ensure correct gaps between electrode and pilot hood □ Remove burners and blow compressed air through the burner ports. -
Page 37: S2 Error Codes
Error Codes This gas fire has been designed to show error codes to help explain and identify any fault situation that occurs. These codes will appear on the wireless remote control in the form of a large letter “E” with a number beside it. Codes can normally be reset by turning the heater off then on again at the wall. The following table shows what each code means and possible ways to rectify the situa- tion. In the case of persistent or repeated shutdown errors, action must be taken immedi- ately to find and repair the fault. Error Code Suggested action • Excess lint and dust build-up on the PCB / Controller. • Possibly fascia panels installed incorrectly resulting in restricted air flow. • Ensure correct gaps are present around glass. Electronics Over • Room air fans may be slowed or stalled. Remove firebox, check that Temp fans are plugged in, cleaned, and free turning • (DX only) check that the duct fan is not reversed and blowing “into” the fireplace instead of out from the fireplace Note: This error has a permanent lock out and will require the unit to be reset after the initial error (turning the power to the fire off “at the wall”... - Page 38 The bimetallic snap disk mounted on the exhaust collector box has tripped. The possible causes for this could include: • Possibly fascia panels installed incorrectly resulting in restricted air flow. Appliance Over • Room air fans may be slowed or stalled. Check that fans are plugged Temperature in, cleaned, and free turning Sensor Trip • The regulator being set too high resulting in excess heat build-up. • The inlet flue not being connected and the appliance drawing warm air from the cavity. Check flues are securely connected at both ends. • Incorrect Jetting The valve solenoids have failed the pre-ignition test. This is to detect a faulty valve solenoid. However, it is possible a wire has dislodged. • Check that the connections to each solenoid are secure and in place. It may be that the connections on the ends of the wires need to be Valve Solenoid tightened a little (e.g. with a pair of pliers) to ensure a robust con- Check Failure nection to the valve terminal. • Disconnect and reconnect the firebox connectors ensuring they are firmly pushed into place. • It could also be that one of the solenoids on the valve inside the fire has failed. If this is the case the valve will need to be replaced. The remote cannot communicate with the fire. Reasons for this could include: •...
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Page 39: S3 Cleaning The Fuel Bed And Glass
Cleaning the Fuel bed and Glass ALWAYS USE GLOVES WHEN HANDLING THE FASCIA AND GLASS. NEVER RUB THE FASCIA. The outside of the fascias must only be cleaned with a clean damp cloth, dry off after cleaning. The high temp silver powder coating that is used on Escea fascia parts contains certain amounts of aluminium that when rubbed too hard will oxidise leaving a black smudge that cannot be removed. Always clean when cold. This is a service procedure that will need to be carried out whenever soot builds up on fuelbeds and/or inside of glass. If soot build up becomes excessive or regular then one of the following actions may be required; • Reset gas pressure, pressure may be too high; • Reposition fuelbed, check with specific fuelbed instructions for details; • Clear any blockage from primary aeration port of burner; • Check flue tube is not damaged or disconnected. -
Page 40: S4 Checking Operating Pressure
Checking Operating Pressure WARNING: The regulator that is supplied with the fire MUST NOT BE REMOVED. Removal of the regulator, or replacing it with one not intended for use with an Escea fire, will void the limited appliance warranty. By law, the original installer has supplied a test point prior to the appliance. With all gas appliances within the house running on full, including this DX1500, check the inlet pres- sure upstream of the appliance. It must be equal or greater than the table below indicates before going any further dismantling this appliance. Gas Pressure Table - DX1000 Gas Type Propane (AUS) or Natural Gas LPG (NZ) 1.13 kPa Minimum Inlet Pressure - pre appliance 2.75 kPa 5.0 kPa Maximum Inlet Pressure - pre appliance 5.0 kPa Operating Pressure @ jet 2.30 kPa ±5% 0.82 kPa ±5% Gas Pressure Table - DX1500 Gas Type Propane (AUS) or... -
Page 41: S5 Replacing A Remote Control
Replacing a Remote Control If the wireless control becomes lost or damaged, a new one can be ordered from any Escea retail agent. When you have the new remote, the following procedure needs to be followed to “teach” FLAME the remote to only communicate with that fire. EFFECT ON LY BOOST 1. Ensure the fire and remote are set to “Off” (only the time is displayed on the remote). 2. Press the – (minus), + (plus) and the Fan Boost buttons simul- taneously until all the characters on the display light up. This will SET TIME put the remote into test mode and the two large temperature digits should be reading 00. 3. Press and hold the – (minus) button until the two large temperature digits reading 00 start to flash slowly. Release the – (minus) button. The remote control is now ready to be addressed to the fire. 4. Press and hold the red auxiliary on/off button on the fireplace for a minimum of eight seconds, or until the two large temperature digits start counting upwards from 00 to 99 repeatedly. Note: Pressing the red auxiliary button on/off button will start the fire. Once the remote control is counting the fire can be turned off by pressing the red auxiliary button again. 5. Press the large power button in the middle of the remote control to exit the test mode and return to normal operation. The remote should only be displaying the time. Check the fire will start using the remote control by pressing the large power button. Turn it off again using the remote control. -
Page 42: S6 Replacing The Burners
Replacing the burners If a fascia is fitted, remove this first. Using the supplied 3mm Allen Key (hex drive) remove the bolts around the glass retainer ensuring that the glass does not fall forward. Pull the top of the frame toward you slightly and lift the glass and frame out and away from the fire. Place the glass & frame carefully aside. Remove all of the fuelbed, taking care not to damage any logs or media. Remove the Fuelbed tray from the fire box, by lifting one end up into the top corner and then out towards you. Take care not to scratch the firebox paint and lift out the burners. -
Page 43: S7 Accessing The Control Tray
Accessing the control tray Remove the screws in the bottom and the inner side of the firebox as per shown. Remove the ‘engine’ by lifting up and to the left. This is still connected internally to the gas hose and power cables. Place engine just to the left within firebox as shown. Removing the Circuit Board Step 1: Remove the Pilot cover and 2 jets circled to the right. Step 2: Remove the 4 screws circled to the right from the inside and lift the cover up- wards to remove it. This will give you easier access to the circuit board. - Page 44 Step 3: Remove the clear plastic insulation cover from ontop of the circuit board by removing the screws circled below. Step 4: Remove all 5 connections to the circuit board as highlighted below. Step 5: Remove any screws securing the circuit board to the base and remove the circuit board. Take care that the black spacers underneath the board stay in place until the board is replaced. Replace the circuit board (if applicable) and reverse these steps to re-assemble the Engine.
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Page 45: S9 Servicing The Horizontal / Vertical Powerflue
Servicing the Horizontal / Vertical Powerflue Ensure the power to the Powerflue is off by disconnecting the power to the appliance inside. If the appliance has been running, allow the Powerflue to cool before attempting to service it. Servicing a horizontal Powerflue: If the Powerflue needs servicing, the fan can be accessed from the outside of the instal- lation for Horizontal termination, and accessed from within the roof space for Vertical termination. Undo the screws on the outside of the Powerflue box and seperate the two parts, giving you access to the fan inside. Removing this plate gives complete access to the fan for servicing or replacement. Check that all the seals are still intact. Check the fan electrical terminals, motor and impellor are not corroded. Ensure there is no signs of leakage in or around the terminal. When reassembling the powerflue, line up the round silicon grommets with the outlet tube of the fan and push the cowl back into place. Ensure all seals are still in place and replace all of the screws to hold the cowl in the correct position. Servicing a vertical Powerflue: If the vertical Powerflue needs servicing the fan can be accessed without disturbing the final twin walled flue length or roof terminal. -
Page 46: S10 Wiring Diagram
S10 Wiring Diagram Part No. 620278... -
Page 47: S11 Escea Product Warranty
S11 Escea product warranty This document sets out the express warranties that apply in respect of Escea products purchased in either: (a) Australia with the exception of Western Australia, provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 2, 205 Abbotts Road, Dandenong, Victoria 3175 (Phone number 1300 556 816) (we, us our). (b) Western Australia, provided by Airgroup Australia of 28 Division Street, Welshpool, Perth, WA 6106 (Phone number 893 502 200) (we, us our). (c) New Zealand, provided by Escea The express warranties in this document apply to the particular Escea product which this warranty has been included in the packaging for or otherwise supplied with (the Escea product). Escea express warranty Subject to the exclusions in section 3, we warrant under this express warranty that the below parts of the Escea product will be free from defects of materials or workmanship for the periods specified below (with each of the below periods commencing on the date the Escea product was purchased by you as a brand new product from a retailer located in the regions outlined in section 1): Part Type of express warranty Firebox and Heat Exchanger 10 years parts and labour warranty* All other parts 1 year parts and labour warranty followed immediately by 1 year parts only warranty* * Where a Escea product is covered by a parts and labour warranty, the warranty covers both the repair of the defective part or the provision of a spare part to replace the defective part and the installation of that part. - Page 48 Warranty exclusions This express warranty does not apply where: (a) the Escea product has been installed, used or operated otherwise than in accordance with the product manual or other similar documentation provided to you with the Escea product; (b) the Escea product requires repairs due to damage resulting from accident, misuse, incorrect installation, cleaning or maintenance, unauthorised modification, tampering or unauthorised repairs by any persons, use of defective or incompatible accessories or exposure to abnormally corrosive conditions; (c) the defective part relates to a consumable part of the Escea product which require routine replacement; (d) you are unable to provide us with reasonable proof of purchase for the Escea product; (e) the breakdown occurs after the expiry of the express warranty period set out in section 2; (f ) the Escea product was not purchased in any of the regions outlined in section 1 as a brand new product. Escea is not responsible for any staining or smoke damage caused by flue products discharged through the flue cowl. Consumer Guarantees Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. How to make a claim You may make a claim under this warranty by contacting us by: For New Zealand, contact the dealer you purchased the fire from to file a claim.
- Page 49 Warranty claims If you make a valid claim under a parts and labour warranty and none of the exclusions set out in section 3 apply, we will, at our election, either: (a) repair the relevant part of the Escea product; or (b) replace the relevant part of the Escea product with a product of identical specification (or where the product is superseded or no longer in stock, with a product of as close a specification as possible). We will also arrange for the relevant repaired or replacement part to be installed at no charge to you. If you make a valid claim under a parts only warranty and none of the exclusions set out in section 3 apply, we will, at our election, repair or replace the relevant part. You acknowledge that installation is not covered under a parts only warranty, however, we may, for a fee, install the repaired or replacement part for you. We will, on request, provide you with a quote for the installation of the repaired or replacement part. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Escea products are designed and supplied for normal domestic use. We will not be liable to you under this warranty for business loss or damage of any kind whatsoever. Costs of warranty claim in Australia (excluding Western Australia) Where you make a claim under this warranty, an authorised repairer may need to attend your premises to inspect the Escea product. We may charge you a service call fee if a repairer will be required to travel more than 30 kilometers from the nearest Glen Dimplex service centre to your location. You may obtain details on the location of our service centres and our service call fees by visiting our website (www.glendimplex.com.au) or calling our customer care line (1300 556 816).
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Page 50: S12 Dx1000 Star Rating Labels
S12 DX1000 Star Rating Labels... -
Page 51: S13 Dx1500 Star Rating Labels
S13 DX1500 Star Rating Labels...
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