BOMBARDIER EVEREST Operator's Manual page 9

Q:
What costs are my responsibility during the warranty period?
A: The customer's responsibility includes all costs of normal maintenance ser-
vices, non-warranty repairs, accidents and collision damage, as well as oils,
and spark plugs, and incidental or consequential damages costs as explained
in the warranty.
Q: Are "Genuine" Bombardier replacement parts used in warranty repairs covered
by warranty?
A: Yes. When installed by an authorized dealer, any "genuine" Bombardier
part used in warranty repairs assumes the remaining warranty that exists on
the machine.
Q: If I sell my snowmobile within the warranty period, will the new owner qualify
for the balance of the warranty?
A: Yes, provided the unit has already been registered with the manufacturer.
Note that the change of ownership card in this manual should be completed
and sent to Bombardier Inc.
Q:
How can I receive the best owner assistance?
A: The satisfaction and goodwill of the owners of Bombardier products are of
primary concern to your dealer and Bombardier Inc. Normally, any problems
that arise in connection with the sales transaction or the operation of your
snowmobile will be handled by your Dealers Sales or Service Departments. It
is recognized, however, that despite the best intentions of everyone concern-
ed, misunderstandings wHl sometimes occur. If you have a problem that has
not been handled to your satisfaction through normal channels, we suggest
that you discuss your problem with a member of dealership management. Fre-
quently, complaints are the result of a breakdown in communications and can
quickly be resolved by a member of the dealership management. If the prob-
lem already has been reviewed with the Sales Manager or Service Manager,
contact the Dealer himself or the General Manager.
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