Troubleshooting Tables - IBM IntelliStation M Pro 9229 Installation Manual

Table 2. POST error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the part listing in the Problem Determination and Service Guide to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error codes
l9990301
l9990650

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.
If you cannot find a problem in these tables, see "Running the diagnostic programs"
and " Viewing the test log" in the Problem Determination and Service Guide on the
IBM IntelliStation Documentation CD for information about testing the computer.
If you have just added new software or a new optional device and the computer is
not working, complete the following steps before you use the troubleshooting tables:
1. Remove the software or device that you just added.
2. Run the diagnostic tests to determine whether the computer is running correctly.
3. Reinstall the new software or new device.
36
IBM IntelliStation M Pro Type 9229: Installation Guide
Description
Invalid boot record on hard disk drive.
AC power has been restored.
Action
1. Partition and format the hard disk drive.
2. Replace the following components one at
a time, in the order shown, restarting the
computer each time:
a. Hard disk drive
b. Hard disk drive cable
c. (Trained service technician only)
System board
1. Reseat the power cord.
2. (Trained service technician only) Check
for interruption of the external power.
3. Replace the power cord.