Table of Contents
Advertisement
Purpose
The purpose of this diagnostic is to reduce NTF/CND drives in field returns. If the customer
encounters problems and suspects the drive is faulty, before returning it, we would like to request
the customer to run this tool first. This tool will be run on every drive request for RMA, prior to
issuance of the number.
Running the Diagnostics
1. Double-click FJDTWin113.exe to start diagnostic tool.
2. The Dialog above will be displayed, with the list of available drives for testing.
3. Click the "check box" for the HandyDrive, and select it as the target.
4. Click on either the [Short Test] or [Extended Test] to initiate diagnostic testing.
5. At the conclusion of the testing, a
the option to save those results to the host computer.
HandyDrive-5 - Operations Manual R.1
HandyDrive Diagnostics
results window
will display the results of the testing, with
Advertisement
Table of Contents
